Laura Was very helpful my retail center agent was absolutely awesome so so helpful not just…read moreknowledgeable but very, very friendly. This is why I'm giving a five star review.!!!

We've had the new-horrible IPTV for over a month. It's probably cheaper for them but it's not…read morebetter than cable for us. The new equipment shouldn't have been a surprise and I hate it. My spouse knows the internet will come back eventually (and it's still an issue so they get no leeway from me and we're paying almost $400 a month (it includes HBO ($17) and HDTV. TRY ANY OTHER SERVICE BEFORE THIS COMPANY. IT'S BAD in every way. Support, when not local, most of the time has no clue what they're even talking about. We have 3 tvs and 2 are within 20' or less of the modem/router on 2nd floor. 2nd floor tvs do the same thing - they drop the internet (and it may be throttling by astound, I don't know). One tv got moved from one room on the 1st floor into a fairly open are in a room right across from the room it was in for 7 years. They changed how the screen (tv) is viewed and it cuts off part of the screen with the FF, rewind, pause. It's annoying and interferes when I'm trying to read something. It does a weird auto rewind too many times and I'm pressing the right button. When I go back into the show, I often have to ff it to where I think I left off. rcn, do this ten times in 30 minutes and tell me how you feel. I'm ready to throw something at rcn/astound (not our tv). The signal on the internet drops too much on all tvs. I had a recorded show on and it kept coming up with three circles (so the internet usually drops when that happens and in ten minutes, I've had to disconnect the damn internet and reconnect it again 4 x). I changed rooms and tvs. rcn/astound/jackie don't respond to this - words are bogus as is the name. I went from being frustrated a lot to being frustrated and angry with the company every time I try to watch tv. I'm one person out of two and my vote for about 8 years has been to ditch the company. That's the only reason it's still here.

Dear Yelpers, My…read morecompany has hosted with INetU for 11 years. We placed our first small test server with the company in January 2000. Since then, we've grown to five servers pushing through approximately 3 to 4 terabytes of data each month. We run RedHat Linux Enterprise on all of our servers. These machines are managed by INetU fully and completely. They handle all of the security, upgrades and maintenance. The machines we use include: one master Write/Read MySQL database server, three Apache web servers with MySQL read-only slaves, and one email and DNS machine. In our time with INetU, we've found the staff to be amazingly supportive and knowledgable, consistently going above and beyond what we'd expect. When we have questions or queries that aren't exactly part of their job, they do the research and help us get the answers we need. Their follow through on issues is second to none -- we only wish our other vendors would be even half as responsive as INetU. (Verizon ant AT&T, you could both learn at least a few things from these guys!) When we need something, they're just a phone call or support ticket away. I love that when I pick up the phone to call them, I immediately get in touch with someone who knows what they're talking about and can help. On the rare occasion that the person I reach can't help me, I'm still always amazed at how easy and fast the escalation to someone else is. There is NO twisting arms and pulling teeth like at some of my other vendors, *cough Dell, cough Verizon*. I remember about a year ago when we were having issues with speed on our site. We believed that simply adding another server to our setup would be the best solution and proceeded to ask our account manager (Brian) to put together a quotation for a new server. We were OK with the added cost of doing that, but in explaining our needs, Brian suggested we first talk with their engineering department to see if there was something we could tweak in our configurations to save us from adding another machine. A few emails and a couple days later, INetU's engineering staff had helped us change some of the settings in our Apache configuration and, without adding any new equipment and without any added expense, our sites were running faster than they ever had... over a year later, that change is still in place and we're still using just 5 servers. We love the online Client Center and ticketing system. It makes tracking our usage and our support issues very simple and convenient. We also love the security and piece of mind that the client center provides. In all our time with INetU, we have NEVER had any extended outages and short outages for something like a hardware failure are always handled quickly with care and concern. I strongly recommend anyone looking for managed hosting services to check out INetU. In fact, I recommended them to my brother-in-law back in August 2010 -- his company reviewed various hosting companies and chose INetU. They began migration in October and after a few months of testing, they went live in January 2011. They've been extremely pleased with INetU's network, service AND the money they're saving over the previous hosting provider. Thanks for the 11 years of great service INetU... looking forward to many, many more! ~~ Kenn W. 21x20 Media, Inc. http://www.21x20.com/

We have been hosting on InetU since June 2002. Prior to finding InetU, we had been hosting with a…read morelocal ISP that could not keep pace with our growth. When I spoke first to Dev -- before signing the contract -- I told him my only criteria for success was that I was able to sleep nights. It has been my only standard since signing. He promised his company would not ever let me down. In 9 1/2 years, InetU has never forgotten that single promise that has kept me loyal for this long in an industry that pushes ever forward to cheap and free. There are probably hosting services out there that are far cheaper than InetU, but I'm certain that none of them would ever make -- and keep -- such a promise. At every step of our growth, InetU has been ahead of us, monitoring and recommending solutions that would keep our services up and running for our clients and brands, especially during new server migrations (there have been several, including two moves to separate dedicated MySQL servers.) My account rep keeps in contact with me regularly and the tech support staff is top notch with each having a width range of skills. There is no "escalation" process; issues are just handled with the first phone call. And the few times we have called in a panic due to some human error on our part, restores have been quick and complete. I'm still sleeping nights and expect to as long as we are hosting with InetU. And I don't see that changing anytime soon!

HughesNet speed was acceptable though slower than most ISPs. I paid $90 a month for internet…read moreaccess only. Unlike most ISPs, if the service fails and they have to send out service personnel, they asked for $100 per visit. After a full year with the service, I moved but was charged an unreasonable early termination fee of $265. Approximately a couple of times a month during that period, there were significant outages of as long as a day. Every time it rains, you can count on at least several hours of no internet. The company offers no discount for time missed like that. HughesNet will not likely be the only option in rural areas. If it is ... the best course of action is just to do without Internet!

Hughes connection is awful. They made a mess installing and never cleaned up…read more In returning the modem etc you must climb the roof to take radio off the enormous disc, using 3 different tools- one to cut the cable. This company Is shit- do not hire them!zero rating ABD the phone jockey was an ass who said " we don't make the rules".

Moving and my spouse had to have fios. All the other utilities were easy. Verizon wasn't. New…read moreservice came with all the lunacy I recall from years ago and more. Just making the request took over an hour. The web site didn't work, they couldn't confirm my address, they couldn't handle a request to start on a given day. I hope it works perfectly, hate to think what will happen if we need help. And it's expensive. What starts with tears ends with the tears. Or so they say.

Verizon has without a doubt THE WORST CUSTOMER SERVICE I've ever encountered. There are hidden…read morefees, no human beings to talk to, the worst communication about services and fees of any company I've ever encountered - pretty hilarious considering they are a communications company. Verizon will NEVER get another $$ of mine EVER. And I want to pass the word to anyone considering purchasing anything from them to RUN AWAY.

Due to changing different people on our plan, I had to go to this store on two separate occasions…read more I worked with Julio and Chris. Both gentlemen were terrific and incredibly helpful. They were patient with all of our changes and requests and worked to find us the best deals.

Making everyone wait outside when there is plenty of room to stand and wait in a line inside the…read morestore is completely ridiculous. The service used to be top notch as far as coverage but now they've dropped the ball. I've had way too many issues with them ever since moving to the Lehigh Valley. My friends have also had the same issues in other cities and we're all just tired of the high prices and degrading service. I had enough and switched to a new carrier yesterday and I can tell you the bloatware they dump in the phones is a LOT.... I would recommend you all to shop around and compare plans, not just from the main carriers but also check out new carriers like Mintmobile. In Europe my friends all laugh at us because they're paying $20-$30 for service while we all get gouged in the US from these big carriers.

Awesome!!! Josh and Ryan are amazing!! Great service, close to homeread more

Yesterday, my wife and I came to your Branch to change our phones. Justin really helped us a lot…read more He did his job quickly and professionally. Thank you very much

We have had two good experiences with Freedom Wireless. When we moved into our house, we had a…read morescheduled appointment for Christmas Eve. I told them that we could reschedule after the holiday. Much to our surprise, their technician came out and did a wonderful job. Our second was when Larry recommended a new service that was less expensive and had more options. Good stuff going on at Freedom Wireless.

I am so completely unhappy with Dish Network. I watch very little TV, but the 2 shows I do watch,…read moreor used to watch, I now have to pay to watch on iTunes. After DROPPING AMC, Sundance and IFC some time back, I've been waiting patiently for Dish to come to some sort of ageement so its customers would be able to get these channels back. Apparently they have PERMANENTLY dropped these channels. The neighborhood that my family lives in cannot get any other service. We are locked into Dish if we want cable or satellite. So now I am going to have to pay to watch Walking Dead. I just paid to watch Breaking Bad as well. Replacing these channels with others that do not even come close to measuring up is unacceptable. I will not only NOT recommend Dish network to any of my friends or colleagues, but when we move I will NEVER return as a Dish customer. I WILL ALSO BE DEDUCTING THE COST OF HAVING TO DOWNLOAD THESE TWO SHOWS BECAUSE OF THIS DECISION. Greedy, corporate nonsense makes me sick. I have been paying for your service for a long time and to have these AWARD WINNING shows unavailable to me because of this greed is absurd and shows just how little Dish cares about its customers. Petitions have been sent to you, complaints filed, thousands of phone calls expressing the need for these channels to return, but obviously money talks and is more important to Dish than customer satisfaction.

The worse company I've ever dealt with. All of the agents are misinformed concerning the service…read moreand their ability to rectify situations. Hidden fees involved in every step of their contracts. Tread carefully if you are considering dish as your television provider.