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    Verizon Authorized Retailer, TCC

    2.8 (6 reviews)
    Open 10:00 am - 8:00 pm

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    5 years ago

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    Boost Mobile

    Boost Mobile

    3.0
    (2 reviews)

    The Boost Mobile customer service at their *11 number has been very poor recently. Upgraded…read moreaccount, they charged me twice and refused to give a refund for the 2nd charge. They never refunded me my money back to the original charge card, but transferred the money into my account so they can pull the next payment from there. I have not been late on any payments. This is the month to month, no contract service.

    Nikki and Denise were so very helpful. I had went in to change my phone provider over and ended up…read morestaying in the store just getting to know Nikki. I left with a Samsung J7 Perx (my choice) when i went home it would not charge and the phone kept saying charging paused battery overheating when the phone wasn't even hot. Well it was definitely a manufacturer issue so i went back to the store not an hour later. I wanted to change phones all together or drop the service i just purchased. An unkind gentleman named Chris tried to tell both myself and Nikki i couldnt exchange the phone for a different brand or return it all together. Nikki did not give up on me she kept calling and trying to help me. She called A lovely woman named Denise and she was able to assure me that they were on my side and that she wanted to help. After about an hour of me being a pain asking about specs and camera quality differences both nikki and Denise set me up with a LG X Charge. (Im excited to try the 13mp camera) They even told me that if i had any issue what so ever i could call or visit again in the first couple days to see if i liked the phone and if i would like to keep it. Regardless of which ever phone i had the service and friendship they both provided is something i desprately needed in my life. It overall was a positive and pleasant experience. And i think i might have even made a few friends in the process . highly recommend if you need a phone but also a friend.

    Verizon Authorized Retailer, TCC - mobilephones - Updated July 2026

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