I brought my school computer in here recently because it was having issues starting up. They had it…read moreup and running in no time. Tristan, Ocean, and Josh are all really great and friendly too. Overall great place!

I've come to JK for all my custom pc builds, everybody here is so knowledgeable and helpful…read more Tristian and Ocean really know their stuff and always get me going in the right direction for where to take my pc builds to the next level.

Can I give a ZERO??? Been a customer for Years. Purchased a number of phones and internet service…read morefrom this store. Now, will never walk back in that store again. Owner was RUDE AS you know what to me. I had an issue with my internet router going completely dead out of the blue within my 1 year warranty (had less than 6 months). Customer service told me that the store should be able to give me a new router. I called before I went, he confirmed they had 10 units, but told me I couldn't leave with on that day that he has to issue a return, wait for a unit to come in to the store in 3 days and then I could pick it up. Called customer service back before going to the store, they escalated call and was told by manager that if I go into the store and the store calls them (because they wouldn't have a long wait - I specifically asked) they would work with the store so I could get the unit replaced. I went in, he insisted I call customer service, said he had no other phone number he would have to wait to. He said he could generate a return but then I would have to wait 3 days for one to come in. I asked why I couldn't have one in stock and he keep the one coming in. I also offered initially on the phone to purchase a new router which the store told me I could not do because I could only have one unit in a home. But in store he said I could buy a new unit for $100. That I didn't qualify for the special price because I already had one. He got tired of my questions and waiting for customer service to read the rules and just told me to leave, go get internet somewhere else, he doesn't want my business. This after I asked him, how do we process the warranty replacement. He had one lady waiting, told me to leave and just started helping her. I'm contemplating canceling my entire metro service because of him and will be sourcing new phone service and internet service. In the end, customer service paused my current service (had to call back to cancel) added a new internet line and charged me for a new router (only $10 but I will be calling for a refund as my unit is still under warranty and should have been replaced for free). Now I have no internet for 3 more days (which trust me, I will be contacting customer service for a credit for those days as well).

Trash service and rude with customers. Take your business elsewhere. They sell faulty stuff and…read morefind ways not to replace or fix the items.

I received great customer service in the store. Unfortunately, my overall experience was completely…read moreunsatisfactory. I purchased two Apple Watches and two cellular plans. I was told I would receive my watches the following day. They didn't come the following day and I followed up with the store. They couldn't help. On Monday, I received one watch. The second watch tracking information says it hasn't been received by (UPS). I went back to the store today. The salesman was friendly, however, I didn't get the issue resolved. You have to go through Customer Service, the store doesn't help at all. Customer Service wouldn't let me cancel the second watch, even though they can't give me a shipment date or arrival date. I'll be contacting the better business bureau as this type of service is completely unacceptable. Not being given an estimated delivery date after you were told an exact date, then not being able to cancel the item..... a complete falsification. Extremely dissatisfied and do not recommend. I would go to Verizon.

Great customer service, Staff has be very helpful in…read moreassisting me with new phones or a problem with one a current have They have even suggested ways to save money on products and services

Brought my iPhone SE into Palos Park location for low battery, Dillon had it replaced and ready to…read morego in under 30 minutes. Friendly, quick professional service.

When I walked in I was immediately greeted by a very nice gentleman. The reason I was going here is…read morebecause I was reaching under my seat in the car and the screen slid off and no longer was working. I called apple and were going to go through them when I thought I would check this place out. I was happy that I did. They were able to fix my Apple Watch and get it working again. For a better price then what it would have been through apple. The location is clean, staff is friendly. I would defintly go here again.

I go here for my phone screen replacement z they install and will assist if it wasn't done right…read more Very competitive prices as well!

They replaced my iPhone battery twice. The second time was November (it's currently mid-March and…read moreI've had issues since January) it's already gone bad. First time in November of 2024 I got the extended battery and didn't notice a difference. This time the standard. They said on this replacement the battery had swollen which is why it wouldn't hold a charge. And I can feel this one get warm too. Spend the couple extra bucks and just have Apple do it.

Couldn't be any slower if that was the only thing they focused on. Three employees are as clueless…read moreas they come. A FULL hour with the same three customers while the rest of us look on figuring out if we should step in and do their jobs for them.

On my visit, the employees were friendly knowledgeable and worked to service customers as quickly…read moreas they could. I got exactly what I wanted, ( home internet) it was a new account so it too a little time to set up a new account, but not too long, other customers were being taken care of by the the other employee, everyone was greeted as they entered.

They were super nice and honest. I was worried that I had to spend hundreds of dollars to fix my…read morephone, but he actually fixed it with a handshake. Good people. I will make sure I take all my phones to them and recommend friends and family.

The customer service at this location is awful. I was told it is walkin only and i live 1 1/2 hours…read moreaway so i go in at 4p and was told they couldn't do it that day i would have to bring it back. I am stuck coming to this because they are the only one with the parts for my phone. I call the next day and they say well they are backed up but if i have it there by 4p they will have time to fix it. I got there about 1 pm and i told them i would be waiting in my car since im not familiar with the area and they will have my phone. They didn't get done with it til nearly 5p. I will never go back to this place again.

Dropped off my 2017 Macbook Pro due to the original battery dying on me. The owner replaced the…read morebattery for $125.00 and had it done within 24 hours. Highly recommend.

I came here to get my iPhone screen replaced because it was cracked. The owner John was very nice…read moreand offered a premium "real iPhone" screen for $100 more so all in all I paid almost $300. The phone immediately had issues so I went back the next day and he told me it's from the previous falls.. that there was nothing he did or could do. When I take it to Apple the phone clear as day says the display is unknown and can't be detected. Now because I have a third party screen Apple charged me $380 for a replacement. I should have gone to Apple in the first place. This did not save me any money. It cost me more time and money for this hassle.

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!

Never use these hacks. They are completely inept - they're rude & have no sense of customer…read moreservice. Wouldn't trust them to change a lightbulb. They charged me to break my laptop that was working completely fine & just needed a new fan. I pick it up from them, they didn't replace the fan, the old fan is louder than ever, & the screen now doesn't work. What did these guys do? They then called me telling me to buy a worse laptop from them for $100-off a $900 laptop (the one they broke was $1500). Bunch of guys who have no idea what they're doing & don't care about the customer. Never trust them. TLDR: Charged me $100 to break my laptop

Super great guy! Really knowledgeable about all electronics and much better priced than any other…read morerepair place I called. He came to my work to put a knew screen on my daughters phone and finished in no more than 15mins! I am very pleased with his work and highly recommend that you use Mobile Jungle. Heather

Brought my iphone in for a screen repair, dropped it off at 11:00 went and grabbed some lunch and…read morethe phone was done by the time I got back. Great job and really nice guy. Cool place too.