Since relocating to Delaware, we have been using Mediacom Xtream for TV & Internet for about 14…read moremonths. Prior to that we had used Verizon Fios and Comcast/Xfinity. During the majority of the time we have had Mediacom, the quality of TV and Internet performance has been very good to excellent, and the quality of technical support has been excellent. Pricing was slightly higher than we have paid for similar service in the past, but comparable. However, since our initial honeymoon period ended (after 12 months) the price has jumped by 20%, and the quality of service has plummeted. In the past week, there were two days when Internet service was completely down for several hours, and two additional days when it was out repeatedly for multiple short 10-15 minute periods throughout much of the day. Technical support is still very good, but on a house call to "upgrade" my service a couple months ago, the tech was going to replace my TV set top box with a new wireless-only box (i.e. no hardwire Ethernet connection) and I declined--choosing to keep my current hardware instead. While going wireless/WiFi is very versatile and convenient when it is working well, it makes no sense at all for Mediacom to abandon the Ethernet connection--which is by far the fastest, best, and most reliable interface--altogether. That technical decision by Mediacom is bound to cause them headaches in the future and result in a long term decrease in customer satisfaction. I am glad I was able to stop the tech before making that change on my home network. If the price did not increase by as much as it did after the first year (sort of a backhanded anniversary "gift" from Mediacom!) I would find it easier to overlook the performance issues and the attempt to implement an arguably unwise technical migration (to a wireless-only network) on my network. Unfortunately, in coastal Delaware there is currently no competition for the internet and TV business. Still, I I would hesitate to recommend Mediacom with any degree of enthusiasm, and I will be looking to replace them at the earliest opportunity.

The worst place ever. Login to account, store a payment card, calls and says no card on file,…read morerepeat 4-5 more times. No one on the call can save payment. Finally just gave up and let it lapse. Mailing the equipment back as soon as possible. It's almost unbelievable how stupid their policies and rules are. You have to beg them to be on auto pay.

Issue with your phone - DONT go in. They cracked my tempered glass overlay, then ordered a…read morereplacement for me. The wrong size came in after I paid for it but they wouldn't swap it out at the store - my problem. The manager knows less than the employees, who don't know much. Look for a Verizon store that doesn't start with "TCC"

went to their new location in millsboro delaware i had the worst experince ever and rude salesmens…read moreas talking to them about my issue the rep was constanly checking his phone and replying to his important messages i guess their text messages was more important then their custumers !! well overall i researched and found out they have alot of locations in ocean city to rehobeth i will be avoiding all the location that is related to we r wireless !! its been bad experience i came to do 2 lines edge up but due to poor service i changed my mind and decided to take my business some where else !!!! the team in millsboro should start flipping burger in fastfood cause seems like this is not their line !!

If I could give it a zero I would. It's overpriced, you want new equipment. You need to get into a…read morecontract and pay for the service for coming out. Would not recommend for anyone really. Even charges you local channels, which is free.

I've been with Dish for 4.5 years. I was 100% fed up with the DVR I have had for over 4 years. I…read morerequested a replacement as this was a troubled device just turning off at any moment if it felt like it. The response from Tech support was always the same - unplug the power cord and replug. If that doesn't do it then they will reset it remotely and if that doesn't work you may have to replace the DVR. After a call to customer service and a lot of strong persuasive discussion, a replacement was sent. After 2 months of use, other issues with lost recordings and a week of no service and continued power on / off ghost events, I called again and said I'm done and will shop for a replacement company. Of course my bill went up significantly as the 24 month term was over and the customer service representative said there were no discounts available even if I re-upped to a 24 month commitment. So after comparing all the other offerings out there on a price and channel selection matrix made with the help of ChatGPT, I was prepared to move on. I made my last call in to to cancel the system and on the other end of the call was a wonderful woman who answered my call; Michelle in the Phoenix retention department. She was so helpful and felt my pain. We spoke for a while and she addressed my concerns. Fast forward: I'm back with Dish for 2 more years because of Michelle period. I hope Dish fully appreciates this Human being as much as I do. Thank you Michelle!

I was on board to switching to Spectrum mobile. The customer service representative who put my…read morebundle together was amazing. Went to the Chincoteague Island Spectrum store to get some help. Donna Dale was one of the rudest people. No hello, no smile and not helpful at all. Came home and canceled my mobile with Spectrum. One person, who doesn't know how to be friendly, will lose customers for you. I won't be back.

We have Spectrum for our vacation home. We received a call from a technician when we were not there…read moresaying he needed to get in our home to update our equipment because we were slowing the neighbors down. So we get back in our house, make two trips to the Spectrum store to replace our modem. Still have to have a tech out. The previous one had shut off out Internet outside and there was nothing wrong with our router and modem. The new tech had no idea what the previous tech was talking about. So we had a service call in the time of Covid for NO reason! I am so mad! The one star is because when it works,it is fine.

Zero stars. Don't make the mistake of signing up with Charter!…read more Look at Charter's terrible reviews everywhere. Consumerist magazine (not-for-profit subsidiary of Consumer Reports) calls Charter the "worst company in America." It's no wonder Charter went bankrupt a few years ago. This sleazy firm's business practices include: - cutting your satellite cable, then insisting that customer fight with Charter's 3rd party unlicensed contractor instead of honestly owning up to their mistake and correcting it. - moving your first bill due date ahead after first bill, without prior notification (told this is a "standard" Charter procedure on 2nd bill) - insisting that customers wait 45 days (unbelievable but true) for Charter's Autopay system to take effect, then warning that double payments may occur when customer attempts to make a one-time payment prior to the interim due date (as a safety measure) - moving from CSR agents in South Carolina to the Phillipines, where they lie to customers by claiming healthy account status with zero problems and confirming Autopay sign up weeks ago, then cutting off all services including (Emergency 911) shortly thereafter, without prior notice - migrating from helpful humans to speak with or chat online (about no-service issues) to worthless automated systems - poor no-service reliability I really wanted to love Charter. Our credit history is well above 700 and we always pay bills on time. But after several serious attempts to cooperate with Charter, acting as a good customer to straighten out their billing errors, all of our attempts have been futile. I recommend that prospective customers view the 800+ complaints about Charter on another website, plus other sites, before wasting your time. If you like unethical business practices, you'll love Charter!

We've had nothing but poor service from them. They refuse to give us cable internet so we cut…read moretheir service. It's a simple as activating it and they don't want to do it because they feel they won't be making a profit. This completely infuriates me.

This is a scam operation. They sold an "unlimited" data plan for direct signal internet wireless…read moreservice on AT&T. I had to invest $1,500 up front in equipment and labor. I also had to pay $125 a month for unlimited data. Without warning, after 5 months AT&T shut off all customers. Cambio told us they were going to offer a pay as you go rate for data. It never happened. Never got service back and have been without internet for 2 weeks. Even worse, they kept billing the monthly $125 after service was cut-off. Apparently, they were using SIM cards that were for not for whole home router usage, and AT&T caught up with them. Avoid them at all costs.

Packed up and left with no notice leaving many customers in the lurch. Now is attempting to defraud…read morepeople in another town. Steals money from customers and then packs up and leaves. Stay far, far away.

I found JCL services in Philadelphia Home convention. They…read moreappeared legit business and were very professional until i availed there services. I had security camera installed and it has been over two weeks that it is not working. I tried getting hold of the business and technician and no one is responding. I will avoid them in every cost.

From the owner: JCJ Services specializes in Home TV services and Home Theather. We are local and nationwide…read moredealers for Dish, Directv and Xfinity/Comcast.

I came in with a phone that wouldn't text or call anymore. The problem was something with my apple…read moreID and Casandra went above and beyond to make sure I left with a working phone. Highly recommend.

One star isnt even something they deserve. To start, all employee's are completely unprofessional…read moreand speak in a terrible manner. I was "helped" by Cassandra G, who lied multiple times to make a sale. I naively took her word and assumed she would be truthful with me when I asked a question. Sadly, management could care less when the issue was brought up. She is pushy and rude and overall a terrible representation of AT&T. I would NOT recommend anyone to go here and I definitely will not be returning. They messed my account up and the issue is still unresolved with corporate. OVER A MONTH AGO NOW. If you're going to go here, make sure you call a corporate AT&T before going with ANY of their "promotions". They will tell you one thing & do a different thing on your account. AT&T Corporate should start looking into who they employe for their retail stores...