They falsely advertised that they would pay off our phones and provide new phones and that NEVER…read morehappened! They took my phones and I was charged by the other company! FALSE ADVERTISEMENT! it's been 3 months and they've yet to reimburse me the money!! I'd give less than a 1 star but it won't allow it! Shame on VERIZO!!

The rudest salesclerk I have ever encountered. Not only did he make or clear that I was bothering…read morehim by merely walking in the door- he refused to help me with a simple question. He insisted I give him $60. for any sort of assistance other than purchasing a phone or accessories.

Clerk satisfied my need but did not have the best attitude do be dealing with the publicread more

Fantastic experience! We were helped by a representative named Will who expressed absolute passion…read morein everything he recommended to us. He had incredible patience, and helped us save money by giving us better deals through Verizon to add to our plan (like streaming services), which we were already paying for separately and now were saving money! Will was patient, knowledgeable, and only had our best interest in mind! Will is now our go-to Verizon rep and I WILL (pun intended) be recommending him word of mouth as the opportunity presents itself. Thanks again Will!

If I could give it a zero I would. It's overpriced, you want new equipment. You need to get into a…read morecontract and pay for the service for coming out. Would not recommend for anyone really. Even charges you local channels, which is free.

I've been with Dish for 4.5 years. I was 100% fed up with the DVR I have had for over 4 years. I…read morerequested a replacement as this was a troubled device just turning off at any moment if it felt like it. The response from Tech support was always the same - unplug the power cord and replug. If that doesn't do it then they will reset it remotely and if that doesn't work you may have to replace the DVR. After a call to customer service and a lot of strong persuasive discussion, a replacement was sent. After 2 months of use, other issues with lost recordings and a week of no service and continued power on / off ghost events, I called again and said I'm done and will shop for a replacement company. Of course my bill went up significantly as the 24 month term was over and the customer service representative said there were no discounts available even if I re-upped to a 24 month commitment. So after comparing all the other offerings out there on a price and channel selection matrix made with the help of ChatGPT, I was prepared to move on. I made my last call in to to cancel the system and on the other end of the call was a wonderful woman who answered my call; Michelle in the Phoenix retention department. She was so helpful and felt my pain. We spoke for a while and she addressed my concerns. Fast forward: I'm back with Dish for 2 more years because of Michelle period. I hope Dish fully appreciates this Human being as much as I do. Thank you Michelle!

I was on board to switching to Spectrum mobile. The customer service representative who put my…read morebundle together was amazing. Went to the Chincoteague Island Spectrum store to get some help. Donna Dale was one of the rudest people. No hello, no smile and not helpful at all. Came home and canceled my mobile with Spectrum. One person, who doesn't know how to be friendly, will lose customers for you. I won't be back.

We have Spectrum for our vacation home. We received a call from a technician when we were not there…read moresaying he needed to get in our home to update our equipment because we were slowing the neighbors down. So we get back in our house, make two trips to the Spectrum store to replace our modem. Still have to have a tech out. The previous one had shut off out Internet outside and there was nothing wrong with our router and modem. The new tech had no idea what the previous tech was talking about. So we had a service call in the time of Covid for NO reason! I am so mad! The one star is because when it works,it is fine.

Zero stars. Don't make the mistake of signing up with Charter!…read more Look at Charter's terrible reviews everywhere. Consumerist magazine (not-for-profit subsidiary of Consumer Reports) calls Charter the "worst company in America." It's no wonder Charter went bankrupt a few years ago. This sleazy firm's business practices include: - cutting your satellite cable, then insisting that customer fight with Charter's 3rd party unlicensed contractor instead of honestly owning up to their mistake and correcting it. - moving your first bill due date ahead after first bill, without prior notification (told this is a "standard" Charter procedure on 2nd bill) - insisting that customers wait 45 days (unbelievable but true) for Charter's Autopay system to take effect, then warning that double payments may occur when customer attempts to make a one-time payment prior to the interim due date (as a safety measure) - moving from CSR agents in South Carolina to the Phillipines, where they lie to customers by claiming healthy account status with zero problems and confirming Autopay sign up weeks ago, then cutting off all services including (Emergency 911) shortly thereafter, without prior notice - migrating from helpful humans to speak with or chat online (about no-service issues) to worthless automated systems - poor no-service reliability I really wanted to love Charter. Our credit history is well above 700 and we always pay bills on time. But after several serious attempts to cooperate with Charter, acting as a good customer to straighten out their billing errors, all of our attempts have been futile. I recommend that prospective customers view the 800+ complaints about Charter on another website, plus other sites, before wasting your time. If you like unethical business practices, you'll love Charter!

We've had nothing but poor service from them. They refuse to give us cable internet so we cut…read moretheir service. It's a simple as activating it and they don't want to do it because they feel they won't be making a profit. This completely infuriates me.

I highly recommend Steven W. Rakow. I had an issue with a contractor and Mr. Rakow resolved same in…read moremy favor which resulted in me receiving a significant refund. He resolved my issue very quickly and at an extremely reasonable cost. Beyond that, he showed compassion for what I was dealing with and helped me find another contractor who did a great job finishing the necessary work.

Great work, my son had a ticket in MD and I called Mr.Rakow found his information online, so glad…read morewe called. We are from out of state my son was only visiting MD for the weekend, the outcome was very positive, Mr. Rakow was very helpful in guiding us along the way in all the process and telling us the pro and cons of the case, gave us peace of mind, very polite, fair prices, and attentive to keep us updated in timely matter with an email. Thank YOU again Steven Rakow !!!!!