BE AWARE! I went to this store in May 2023 to get phone plan…read morethey told me that getting a hotspot and DirectTV would give me a discount and bring my bill to $220, so I did add them to my plan. Since I started my bill is $500 on average and I get billed separately for DirectTV in the amount of $85. Once you sign up you are screwed because I went to the store multiple times and all what they told me is wait the bill will adjust after the first 3 billing cycles. I waited and kept going there on a monthly basis, and a year later I'm being charged the same. If you wait after the 3 months, they tell you it is too late you should've come earlier. If you call At&t customer support, they will tell you they have nothing to do with the stores. Technically, I paid the price of devices multiple times that I didn't need. This store is a scam.

I have contacted better business bureau on this company do to One of the worst experiences I've…read moreever had at a AT&T store. I bought a charger that only lasted a few weeks. I let the store manager know and he says he called the district manager, but they said they could not return it because of a 14 day return policy. I was not trying to return it as I was trying to exchange it the charger was $42. I was put in a position where I was working nearby and did not have time to contact AT&T directly. but I do not feel that I should've been charged another $42 for a charger that was defective. This is the first time that I feel like I have been screwed by a AT&T store. I understand that a store has to make money, but I also understand that they have to take care of the people that serve them. The manager that I spoke to today was not helpful in taking care of a customers needs. I am very disappointed in my interaction, but I am assuming they are very happy about getting $84 from me for the price of two chargers. I would recommend other people to go to A different store where you can possibly find a manager who is not trying to rip off its customers

Excellent repair service...reasonable and prompt. Vic & our son built a custom gaming computer,…read moresubstantially less $$$ than available on-line. Excellent local source for any electronics, sales and services.

An excellent place to get your computer issues resolved. Vic is knowledgeable, trustworthy and…read moredirect in his analysis. Repair services are very reasonable. Highly recommended.

WORST EXPERIENCE EVER! Owner screamed and cursed at customer because he challenged what he said was…read moreactually true. Owner became irate when we got his reaction on video. Locals- for your safety, don't ever step into this store - I think he needs help in more ways than one.

I needed help with the keypad for my iPad and the owner reviewed my iPad and made a very easy…read morerecommendation . He resolved the problem within 20 minutes Great Service

Fixed me right up to repair my screen. Pleasant conversation to boot! And a fair price. Look…read moreforward to exploring what additional services they offer. Just 4 stars because there is always room for improvement.

I WOULD NOT RECOMMEND Fix Ur Crack- I made the mistake of allowing this company to replace the…read morescreen on my brand new iPhone, as it had a simple crack. After paying $180 CASH on Saturday May 10th, the screen was replaced for the first time. Immediately after the screen was replaced, there was an Error message on my screen, advising that the product was not compatible with Apple, and the screen was glitching. I advised the technician of this before I even left the parking lot, and I was told to wait over the weekend to see if the glitching would "resolve" itself. The glitching gradually became worse. After calling the store on Monday May 12th, I was assured that I could come back and have the screen replaced for a second time. When I arrive to the store, I was told that the screen was actually not in stock and it was currently being delivered from another store. I left the store, and then returned, hours later, at the time the technician advised it would be in stock. When I arrived to the store for the THIRD time, I was told the part hadn't been delivered yet. I never received a phone call, text message, email, or any other form of communication advising that the part hadn't arrived. I then waited for two additional hours... it still hadn't been delivered. When I requested a refund, I was told that it had to be processed in their system and that because I paid cash, they do not keep that amount on hand and someone with higher authority would have to go to the bank... I come back to the store the next day to have my screen repaired, once again. (I called and confirmed it was in stock and the technician advised that shipment had came in that day but hadn't yet opened the box, after I requested, multiple times, to be contacted when the part arrived). After about 30 minutes after the second screen was installed, my phone began overheating and would not hold a charge. I NEVER had this problem, not even once, prior to Fix Ur Crack installing their screens on my phone. I have requested, for weeks, to talk to the owner, Ryan Lawson, and he has not returned any of my phone calls or voicemails. Ryan had communicated through one of his technicians that he wants a chance to "resolve the issue" by testing multiple phone screens on my phone (that are not Apple products) to attempt a third screen replacement. Fix Ur Crack has had several opportunities to fix the problem that they caused. I have requested a refund of the cash that I paid to this business, as they have ruined my device and I have to pay $300 for a new phone. An additional $180 was literally wasted, and when I requested a refund, the company refused, and said they would consider putting my cracked phone screen back on, for the POSSIBILITY of a refund. When I asked if they still had my original, cracked screen, the technician responded with "Well, we keep the broken screens in a bin and I can't guarantee that it's still in there" ... I can no longer use my phone throughout the day, as it becomes too overheated. The battery life is nonexistent and I've advised, multiple times, to this company that I stay at home full time with my baby and NEED access to a phone, especially in the case of an emergency. I've learned my lesson by never paying cash to a business again, and I'm hoping that someone else doesn't make the same mistake by using Ryan Lawson's company, Fix Ur Crack. Ryan should consider Fixing His Morals.

Clerk satisfied my need but did not have the best attitude do be dealing with the publicread more

Fantastic experience! We were helped by a representative named Will who expressed absolute passion…read morein everything he recommended to us. He had incredible patience, and helped us save money by giving us better deals through Verizon to add to our plan (like streaming services), which we were already paying for separately and now were saving money! Will was patient, knowledgeable, and only had our best interest in mind! Will is now our go-to Verizon rep and I WILL (pun intended) be recommending him word of mouth as the opportunity presents itself. Thanks again Will!