I had to go to the store for a new phone. They had the product I wanted but what I really…read moreappreciated was the professionalism, efficiency, and kindness and friendliness of the service. This was by far the best service I have ever had at Xfinity.

Xfinity is a horrible service where I live . It's too expensive for a service that doesn't work…read morewell where I live . No 5g where I live ! It's cable ? Don't recommend in West Ocean City Maryland !

Brittany helped me switch my phone from my parents plan to my new plan. The whole process went very…read moresmooth. There were a lot of people in the store and she still managed to help us all out! I got my first iPhone here in 2011 and glad to be back for a new phone. I live in a different state and it still worked great.

I went into this store to buy a new eSIM card for my wife's phone because she was having issues…read morewith her phone. Apple and Verizon customer service told me her phone (the hardware) was fine but when I went into this store, the woman who helped me, the blonde hair and glasses, told me I needed a new phone and the eSIM card with only work for 24 hours. My wife's phone was having problems with her physical SIM card and service where she couldn't connect. Something didn't sit well with me when the woman told me not to spend $30 for an eSIM card but rather sign up for a new plan that would charge me an extra $25 a month or $900 for the next three years. She was pushy about it and put a lot of pressure on me to trade in my wife's phone and spend more on a new plan. I left the store, and later came back and I was happy that another worker came over and helped me. I bought the eSIM card and my wife's phone has been working without one issue. So let's see, spend $30 for an eSIM card or be told I have to buy a new phone and spend $900 over the next three years??? I do not recommend this store. They just want to rip you off and buy a new phone and upgraded plan.

If I could give it a zero I would. It's overpriced, you want new equipment. You need to get into a…read morecontract and pay for the service for coming out. Would not recommend for anyone really. Even charges you local channels, which is free.

I've been with Dish for 4.5 years. I was 100% fed up with the DVR I have had for over 4 years. I…read morerequested a replacement as this was a troubled device just turning off at any moment if it felt like it. The response from Tech support was always the same - unplug the power cord and replug. If that doesn't do it then they will reset it remotely and if that doesn't work you may have to replace the DVR. After a call to customer service and a lot of strong persuasive discussion, a replacement was sent. After 2 months of use, other issues with lost recordings and a week of no service and continued power on / off ghost events, I called again and said I'm done and will shop for a replacement company. Of course my bill went up significantly as the 24 month term was over and the customer service representative said there were no discounts available even if I re-upped to a 24 month commitment. So after comparing all the other offerings out there on a price and channel selection matrix made with the help of ChatGPT, I was prepared to move on. I made my last call in to to cancel the system and on the other end of the call was a wonderful woman who answered my call; Michelle in the Phoenix retention department. She was so helpful and felt my pain. We spoke for a while and she addressed my concerns. Fast forward: I'm back with Dish for 2 more years because of Michelle period. I hope Dish fully appreciates this Human being as much as I do. Thank you Michelle!

I was on board to switching to Spectrum mobile. The customer service representative who put my…read morebundle together was amazing. Went to the Chincoteague Island Spectrum store to get some help. Donna Dale was one of the rudest people. No hello, no smile and not helpful at all. Came home and canceled my mobile with Spectrum. One person, who doesn't know how to be friendly, will lose customers for you. I won't be back.

We have Spectrum for our vacation home. We received a call from a technician when we were not there…read moresaying he needed to get in our home to update our equipment because we were slowing the neighbors down. So we get back in our house, make two trips to the Spectrum store to replace our modem. Still have to have a tech out. The previous one had shut off out Internet outside and there was nothing wrong with our router and modem. The new tech had no idea what the previous tech was talking about. So we had a service call in the time of Covid for NO reason! I am so mad! The one star is because when it works,it is fine.

Zero stars. Don't make the mistake of signing up with Charter!…read more Look at Charter's terrible reviews everywhere. Consumerist magazine (not-for-profit subsidiary of Consumer Reports) calls Charter the "worst company in America." It's no wonder Charter went bankrupt a few years ago. This sleazy firm's business practices include: - cutting your satellite cable, then insisting that customer fight with Charter's 3rd party unlicensed contractor instead of honestly owning up to their mistake and correcting it. - moving your first bill due date ahead after first bill, without prior notification (told this is a "standard" Charter procedure on 2nd bill) - insisting that customers wait 45 days (unbelievable but true) for Charter's Autopay system to take effect, then warning that double payments may occur when customer attempts to make a one-time payment prior to the interim due date (as a safety measure) - moving from CSR agents in South Carolina to the Phillipines, where they lie to customers by claiming healthy account status with zero problems and confirming Autopay sign up weeks ago, then cutting off all services including (Emergency 911) shortly thereafter, without prior notice - migrating from helpful humans to speak with or chat online (about no-service issues) to worthless automated systems - poor no-service reliability I really wanted to love Charter. Our credit history is well above 700 and we always pay bills on time. But after several serious attempts to cooperate with Charter, acting as a good customer to straighten out their billing errors, all of our attempts have been futile. I recommend that prospective customers view the 800+ complaints about Charter on another website, plus other sites, before wasting your time. If you like unethical business practices, you'll love Charter!

We've had nothing but poor service from them. They refuse to give us cable internet so we cut…read moretheir service. It's a simple as activating it and they don't want to do it because they feel they won't be making a profit. This completely infuriates me.

This is a scam operation. They sold an "unlimited" data plan for direct signal internet wireless…read moreservice on AT&T. I had to invest $1,500 up front in equipment and labor. I also had to pay $125 a month for unlimited data. Without warning, after 5 months AT&T shut off all customers. Cambio told us they were going to offer a pay as you go rate for data. It never happened. Never got service back and have been without internet for 2 weeks. Even worse, they kept billing the monthly $125 after service was cut-off. Apparently, they were using SIM cards that were for not for whole home router usage, and AT&T caught up with them. Avoid them at all costs.

Packed up and left with no notice leaving many customers in the lurch. Now is attempting to defraud…read morepeople in another town. Steals money from customers and then packs up and leaves. Stay far, far away.

Best service ever and thank you for fixing my phone and she was very patient thank you so muchread more

I was terrified my phone was slowly dying and was need of a new one. I talked with Michael at the…read moreVerizon in West OC and he fixed it in moments. He was kind and very professional. They are always kind and informative to us at this location.

I found JCL services in Philadelphia Home convention. They…read moreappeared legit business and were very professional until i availed there services. I had security camera installed and it has been over two weeks that it is not working. I tried getting hold of the business and technician and no one is responding. I will avoid them in every cost.

From the owner: JCJ Services specializes in Home TV services and Home Theather. We are local and nationwide…read moredealers for Dish, Directv and Xfinity/Comcast.