After reading the reviews, I am going to be honest, I was nervous...but this is the company my…read moreinsurance company went through for my dryer, so I was stuck. Imagine my surprise when the gentleman who arrived was neatly dressed, to the point, got right down to business, diagnosed the problem and took care of it right then and there. He explained everything as he went along and even vacuumed out my dryer before putting the barrel back on. Very impressed and highly recommend!

This business is a literal disgrace. No call no shows. No communication. The lady who answers the…read morephone talks a hundred miles per hour when you actually get her to answer. I've had to deal with them for months to continue just rescheduling due to no shows or not being able to make it for dumb reasons. It's a scam. I would have never used their services if it wasn't for the warranty third party choosing them. Listen to the reviews!

Don't let the small size of the store. Keep you from stopping in. The tech exchange is a really…read morecool place to get old and vintage games and gaming systems. the staff here is friendly, knowledgeable, and willing to help with any questions you may have. They also sell DVDs at a really good price.

My favorite game store in the area. Staff is nice and they have a great selection. Games are priced…read morefairly

Amazing prices on Legos and fireworks to look forward to too I saw a video recently about the…read morefireworks in a different target I hope they have them now storm surge mega storm lightning bolt taco Tuesday game mode disco turkey

Target usually makes for a fun shopping trip. This one in Mechanicsville left me ambivalent. On…read moreone hand, it's Target and I love their merchandise. On the other hand, some of the employees weren't helpful. I went in with a handicapped person, and there were no mobile carts. When I mentioned it to an employee, she just shrugged. Then I said I was going to check with customer service and she suddenly goes, oh, I think there are some outside and goes to get while while we are standing there. Another employee though was very helpful in the small appliances department. Ok good, getting better. Not for long... our check out clerk leaned over to scan an item and clocked my handicapped friend in the eye with the scanner. I'm telling you, it was like a roller coaster in there. The restrooms were not clean... but then again, I got a $5 coupon for buying some healthcare products... see? Back and forth... Total ambivalence! This Target needs to step up their game.

I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

Have an older laptop. Hard drive died. Thought I lost everything. They replaced the hard drive and…read morerestored EVERYTHING! Works perfectly! Fair, honest, fast and top-quality work. Life savers. Only problem I have - they deserve more than 5 stars!

Impeccable customer service!! They serviced my 4 speakers and a vintage receiver and now the system…read moresounds fantastic. Friendly staff, take time to explain things and make you feel welcome. The service tech really knows his stuff. Highly recommended, especially for vintage stereo gear!!

PUBLIC REVIEW -- Audio Exchange (Richmond, VA) A factual…read moreaccount of my experience from July 2024 through September 2026 My experience with Audio Exchange on West Broad Street in Richmond, VA has been consistently disappointing, unprofessional, and costly. From my first visit in July through today, the business has demonstrated poor communication, disregard for my property, and a complete failure to resolve issues they directly caused. Installation Negligence Resulting in Property Damage During an installation visit, an Audio Exchange technician left my FOX access panel open, creating a direct entry point for rodents into my utility closet. This led to contamination of the area, including fecal debris, seed hulls, and damage to personal property stored inside. Despite notifying Audio Exchange promptly and clearly, management failed to respond, failed to take responsibility, and failed to send anyone to correct the issue. Their inaction forced me to hire a licensed pest‑control company to clean and sanitize the contaminated area. I paid $250 out of pocket for a problem caused entirely by their negligence. Poor Communication & Lack of Follow‑Through Throughout this process, Audio Exchange repeatedly failed to: Return calls or follow up as promised Address installation issues they acknowledged Schedule completion of the work Retrieve their own loaner equipment Provide any corrective action or apology Their communication has been inconsistent at best and nonexistent at worst. Even after multiple attempts to resolve matters professionally, Audio Exchange left me with unfinished work and additional expenses. Disregard for Customer Property & Safety Leaving an access panel open is not a minor oversight -- it created a health hazard inside my home. Rodent intrusion is a serious issue, and Audio Exchange's refusal to respond after being notified shows a troubling disregard for customer safety and property. Summary I have tried repeatedly to resolve this situation directly with Audio Exchange. Their continued lack of response, failure to complete the installation, and refusal to take responsibility for the contamination caused by their technician has left me with: Unfinished installation work A rodent intrusion caused by their negligence A $250 cleanup bill Contaminated personal property Weeks of ignored communication I am sharing this factual account so that other customers understand the risks of doing business with Audio Exchange.

Two thumbs down for Tmobile! Let me start by saying I've been a loyal customer for over 20 years…read morenow! in that, I have had my fair share of experiences with this company. Nothing has been as worse as it has been this week. The customer service at this store is nonexistent. I recently had two different encounters here with two different employees. Both were bad. The first encounter the store was supposed to open at 10 AM and the employee lost their keys and they told me to wait until somebody else gets here. There's nothing else I can do to help you right now. There wasn't an offer to give me a call when they opened it was just a shrug followed with a half hearted apology for their negligence. Today, I go back to the same location and hopes of buying a watch. As soon as I walk in the store I'm not greeted with a "hello" or "how are you doing?" Instead it's "what can I help you with?" I told Employee I'm here to buy a new watch. Her response "which one? "I wasn't quite sure. I wanted to look through them and go through the pros and cons with the employee. That didn't happen. The watches are unavailable to be viewed on the sales floor for some unknown reason which I suspect is theft. The expectation is for me to purchase a watch without physically being able to see it. I decided it was best for me to take my business elsewhere and not return back to this location. I usually just let stuff like this go. The employees are young and working retail is hard. I know because I did it myself for many years. However, It's important that T-Mobile understand how the ambassadors of their company are interacting with their customers at this location because it's awful!

Sales Rep #****768, on July 10th at 10:58 am, at register #27, provided inaccurate information to…read moremy father when he went in to move his service over from Verizon. As a result, rather than getting a free phone with the new service, s/he conned my father into another phone with a higher price, not telling him that he would owe almost $1,000 for that phone! How do you sleep at night by knowing you took advantage of an elderly gentleman living on a fixed income? I have the receipt, and my account statement showing what happened. We chose to move to T-Mobile after hearing about quality service, and seeing an attractive promotional offer. That has turned out to be untrue. I called T-Mobile customer service for assistance, and after 45 minutes on the phone, the only resolution offered was "too bad". I am disgusted with T-Mobile.

​We were completely satisfied with the service given by Mr. ADKINS. I was looking for someone to…read morehelp an older family member to understand how to use his TVs when he was alone with them and his assistant living . I was not able to get there to work with my cousin so Mr Atkins stepped in and gave him expert service and got all the TVs running again and my cousin train with how to use his remote controls and the various options . I found him to be very reliable and dependable and answered all of that questions I would not hesitate to recommend him or to use his Services once again . You can't go wrong with Sean Atkins !

We got our 75" Samsung frame TV mounted flush against the wall and another 65" TV mounted outside…read moreabove our exterior stone fire place. The entire time Sean was incredibly knowledgeable, very professional, and the service was quick. Highly recommend!

I am very pleased with Extreme Audio. Went there to have dashcam and window reflectors installed…read more They did a great job.

not impressed. sat there for two hours to be told they did not get my parts needed. waited two more…read moreweeks and the new faceplate was wrong color. then had a blown speak. was told it would take four hours of labor at &135 an hour plus &90 for speakers. That $640 plus tax. did it myself in two hours at home and got the same speakers for $26 cheaper. sounds like price gouging to me.