They have been very helpful when I transferred my info from my old phone to my new phone. They also…read morehelped me by looking for ways I could cut the costs on my account. And I've never had a dropped call.

Not helpful. Bad customer service, tried to sign up for a phone line and was directed to another…read morestore

Excellent service had a new pc built was put together days early and was given better internals…read morethan what was quoted on and what I paid for

Very helpful, they had the right cable I needed in stock. Other big stores don't carry everything,…read morebut this place has it. I highly recommend!

Fast iPhone screen repair. Fifteen minutes from beginning to end to replace a shattered iPhone 5c…read morescreen. With a new screen protector, the total cost was $100, which is more than the cost at the Apple Store with Apple Care ($79), but less than the cost without Apple Care ($129). By the way, the store is in the process of moving from Mast Rd to South Willow. In fact, the store was closed when I arrived. A sign on the door said to call (603)260-2544, and someone would open the store and do the repair. I called. Someone came and repaired my phone. Voila.

My girl and I worked with Michelle at this location and she was fantastic. He was buying me and…read moreshe took the time to show me different options, explain the difference between and was not pushy at all. We had such a great experience, and even though it was an hour and a half drive, two weeks later we went back to have an old ring put in a new setting. Thank you!

Kathy made every effort to accommodate my requests when adding my son to my account. She was…read morepatient, knowledgeable, and just damned fun to work with. Great customer service.

1 Star Very…read moredisappointing experience with the Verizon store in Raymond, NH. My wife and I switched from T-Mobile to Verizon for a new iPhone promotion. Almost immediately, we noticed the reception in our area was significantly worse than what we had with T-Mobile, including multiple dead spots. At first, we tried to make it work because we had already traded in our previous iPhones and did not want to take the financial loss of switching back. However, during the Raymond shelter-in-place incident, we were unable to reliably reach our daughter because of the poor reception. At that point, we decided the service simply was not dependable enough for our family, and we were willing to accept the loss and return the phones to go back to T-Mobile. I contacted Verizon corporate customer service and explained the situation. The representative told us we could return the phones within the return window and said the store should likely waive the restocking fees given the circumstances. When we brought the phones back to the Raymond store within the allowed return period, the store initially resisted taking them back and stated that corporate representatives "don't know what they are talking about." After a long back-and-forth discussion, the store finally accepted the devices. The biggest issue was that after accepting the phones, the store refused to provide any written documentation proving the devices had been returned. Because of that refusal, I took photographs of the phones and the in-store interaction as proof the devices had been surrendered. About a month later, we received a bill for nearly $3,000 related to the returned devices. Verizon later instructed us to file a police report regarding the disputed charges. We also had to dispute the matter through our bank and are now dealing with collections calls over devices that were returned within the policy window. Customers should never have to fight this hard to prove they returned devices that a store already accepted.

Shawn at Cellular Freedom Repairs is one of the most knowledgeable and trustworthy professionals in…read morethe cell phone repair industry. He is highly skilled in iPhone repair, Samsung repair, microsoldering, motherboard repair, board-level diagnostics, water damage repair, no-power issues, and advanced data recovery. If you need professional phone repair or data recovery in Hooksett, Manchester, Concord, or anywhere in New Hampshire, I highly recommend Shawn. He is honest, experienced, detail-oriented, and genuinely committed to helping his customers. Cellular Freedom Repairs is a family-owned repair shop you can trust. Five stars!

I have used Cellular Freedom for at least ten years, I'm not sure exactly how long. They have…read morealways been fabulous. If my phone has issues, I take it to them immediately, even though I have insurance. The insurance is for if they can't fix it, which only happened once. They are fast, fair and provide a loaner phone. .

If I could give zero stars, I would. This place is a complete dumpster fire, and the sales…read moreassociate I dealt with was the grungiest, most unprofessional jerk I've ever encountered. My daughter, who saved her allowance for three, (3) years to buy an Xbox; bought an Xbox that didn't have the disk drive on accident, we were told by another store that we could exchange for the correct unit in Plaistow. When I tried to return the item--a perfectly reasonable request--and this guy shut me down with some nonsense about a lousy sticker and "fine print" that doesn't even exist. I asked to see the policy, and he just smirked and said, "It's there, trust me." Yeah, right. Then, when I asked for the district manager's number or email to escalate this circus, he flat-out refused. Refused! Like it's some top-secret info. But the cherry on top? This greasy dude then tried to bait me into fighting him--IN THE STORE. Who does that? I'm not here to brawl, I just wanted an exchange! My daughter is beside herself. Avoid this place like the plague unless you enjoy dealing with rude, dirty clowns who'd rather flex than do their job. Zero stars.

Had a wonderful experience and the two staff were quite helpful and nice, even if they didn't have…read morewhat I was looking for at one of my visits they were nice enough to help me look. I will definitely be going again, although I'm sad they currently aren't taking ps vita trade ins or exchanges. I have a brand new pjs vita I have used all of one time because my WiFi isn't strong enough to use my ps4 and the vita at the same time. So it's basically never been used since I got it. I just have it sitting in the box it came in. Was hoping to trade it in since I can't use it even though I want to use it.

Staff were so helpful not pushy at all. They answered all the questions we had. We were able to…read moretest out the products before our purchase

I needed some new work clothes and while in the area decided to visit this store as they were…read morehaving a good sale. I'm newly in between sizes so I grabbed multiples of many items to see what would fit best. There was a short wait if only 2 customers ahead of me in the fitting room. Once it was my turn, I was greeted so cheerfully by Stephanie and Jamie. I'm big on customer service and they delivered. When I needed sizes, they helped find them, they remembered my name and even gave complements. Working in retail is not easy, especially in the fitting rooms but you wouldn't know as they had smiles on their faces. I ended up purchasing a good amount of clothes for great prices thanks to the sale. I would def return due to them. They other staff weren't as helpful but Jamie and Stephanie made up for it!

BUYER BEWARE---on the back on the receipt is their poor return policy-30 days only for full price…read moreif tags and receipt presented-after 30 days store credit for the CURRENT selling price only -you stand to lose a good percentage of what you paid and have nothing to show for it-I say donate the item and never return there-Horrible treatment. They did not tell me the second part of their policy upon purchase as I specifically asked-not a good store to by gifts which may be returned You will lose out. Think twice about giving them your business. :(