I have been in the hospitality industry for 32 years. I have never met, encountered or had the…read morepleasure of being taken care of better than AMANDA ROWE!!!!!! When I say she is LEGENDARY, she IS every letter of that word. Thank you Amanda for turning a horrible situation with another company into a PERFECT ONE with AT&T!!! YOU ARE A ROCK STAR so don't ever change. Corey Goldman

I don't recommend any of AT&T Wireless because they do all the same things they suck you in with…read morecheap payments and if you don't have internet on your phones they automatically charge for it, which they did to me then I canceled my phone and they still charge me. I would never go through AT&T again.

Treated me badly. Can't remember the woman's name but maybe she was the manager. Avoid this store,…read moreterrible customer service.

I needed to upgrade my phone and even though there's a TMOBILE less than a mile from me but I opted…read moreto try this one in Wilmington. The reason is the one near me is always crowded and I as I get older I don't have the patience to spend at least an hour to upgrade. The experience I had at this store was beyond amazing! The two young men working there were very professional,knowledgeable and really made the upgrade process great!! I was in and out in half an hour!!! First time ever, and Ive been buying cellphones from the size of sidewalk bricks in the day to the S23 now (lol) Great location, great staff!!

My internet goes offline Every. Single. Day. They send me a new modem and promise it won't happen…read moreanymore. Still goes out every day. In a chat they tell me they've "provisioned" my modem so it won't happen anymore. Still goes out every single day. I had NONE of these issues with Fios, unfortunately only Comcast is available in my area.

Do not get xfinity if you have any other option!…read more If you do, for god's sake do not ever do a an ownership transfer. It will somehow fuck up your credit score for life. Customer service had no idea how to fix it, or even let me pay off the debt I shouldn't owe in the first place. Spent several hours on the phone with their "experts", only to find out no one knows how to fix it. And don't get me started on their network speed. It's just shite quality all around.

Great experience! I scheduled through my verizon app. Took in same day. Out in 2 hours, good as…read morenew. There is a Nero's coffee shop next door.

I have been here twice for phone repairs and have had good experiences overall both times…read more First time was a battery replacement a couple years ago, communicative and friendly staff, timely turn around, I did find out phone was ready when I called in to check rather than receiving a notification. I originally made an appointment through Verizon and then called the store and the store advised that Verizon doesn't actually communicate with them so best to call them directly. Second time was this week (new phone) for back cover replacement due to non-functional power button, again staff was very helpful and answered all my questions, they estimated 48 hours for repairs, I checked in a few hours before the 48 hour mark, got a nonspecific response, then a notification within the hour that the phone was ready. Overall good experiences and would highly recommend uBreakiFix for phone repairs as overall both experiences were positive and the work was completed in estimated time frame and no further issues with phone.

Still waiting to see if my phone can be fixed but the employee who was working Tues April 8th was…read moreclearly blowing smoke and absolutely did not follow thru on his promise that we would receive a call no later than 3pm today, Wed April 9th so here it is 6:24pm & he didn't call either of the numbers we left I did call and the gentleman that took my call informed me they ordered parts that may be able to fix the phone and answered all my questions. I explained how frustrating it has been sitting around waiting for a call that clearly wasn't coming and he apologized & told me he'd be in tomorrow , & he would make sure I get a call and update as soon as they have an update & know if the phone is able to be fixed. Initial experience with this place was 1 but this guy just redeemed it to get to 3 . Hopefully it will be 4 in the end x I won't be giving 5 unless the first guy I spoke to calls an apologies

My iPad PRO USB-C connector finally died. My local store doesn't touch Apple products. Panic set…read morein, I reached out to family college student (UNH) whose peers had success with CPR Portsmouth. I went to the Nashua store, concerned not about the 30 dollar connector but CPR cracking the screen during the very invasive screen removal process to get at the connector, plus I didn't want to share my passcode. They accommodated both, guaranteeing if they broke screen, they make me whole. After the repair and in-store, I entered my passcode for them to check and they determined the far right side icon movement was intermittent. They replaced the screen entirely and I was a happy camper when I finally picked it up. They honored their commitment and I'd definitely return.

I came to repair my phone and they damaged my phone, after replacing my screen they left a blue dot…read morethat was not there before. They even damaged my phone. Do not come here. There's no excuse for damaging a phone and leaving it worse than they found it. Do not come here just go to apple. Unfortunately I had to pay for the consequences of not going to apple. Just go to apple I don't care if they charge you more you will get your phone repaired. Not these careless people.

The canoe we were in decided to capsize and dumped our surprised cell phones into the river. My…read morecell phone was only 1 month old and not hardy at all. Despite being rescued in less than a minute, it quickly began to succumb to the water damage as the screen generated lines and stopped responding to my imploring fingers. iPhone Solutions had really high reviews on google and I decided to check them out. The place was very busy and they had two people working. They replaced the screen and changed out the battery charging portion, not really sure how it all worked but now when I plug in the phone it doesn't feel the same. But it's been a few days and the phone seems to be working fine so I'll keep my finger crossed. Friendly service during a stressful time.

Wondering customer service. the employees are super helpful, they helped me pick out a phone a…read moreservice that fit my needs with ease. i wanted an unlocked phone within my price range and they were able to help me with my affordabilty. i certainly can't be any happier having to deal with such patient and knowledgeable people. I highly recommend Boost Mobile here at this location. thank you soo much guys, you rock!

Sala was amazing. Watched him handle multiple customers at the same time. Whoever is the manager of…read morethis store has a great representative.

It was such a pleasure to work with Sam! We bought a new phone for our 12-year old and she was so…read morehelpful in looking at options, keeping our plan affordable, and helping make the experience fun and less stressful!