Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

There was no one ahead of me.Everybody in there was being helped.I walked in and signed up on the…read morekiosk. A little while later, another a t t guy came out of the back room.Someone had just walked in the door he walked up and helped her. I was not happy, but within a few minutes, another guy came out from the back, walked up and I said, hey, I signed up on the kiosk and he skipped over me. The guy was pretty rude.He said that's okay, what can we do for you?I said, that's not okay.He said, okay, what can we do for you? You know, a little politeness would have been nice.Maybe i'm sorry, ma'am.How can I help you. But no he was rude rude rude. I said it's not okay and he just looked at me.I said, you know what?Forget it and walked out.I've never been treated so rudely.I cannot describe the look on his face and the tone in his voice.I will never go back to this location. And i'm going to switch carriers, because this guy was so rude. I asked his name he said KERRY. you know, a little kindness and professionalism goes a long way. A t and t is going to lose a long time customer because of his rudeness.

There are only 2 people working at the store. Came and waited for almost an hour and get no help. I…read morehave been to multiple stores but this is the first time I had to wait that long. Understood that they are helping other people but really they can't speed up or offer some other solutions. There are 4 or 5 people after me and still waiting. The people working here taking their sweet time talking and chatting to the customers. Maybe if they focus on their job, it will get faster.

I found these guys on Facebook marketplace. I was buying a phone for my partner for Valentine's…read moreDay. They have two locations which are both a stretch from where I live. It would take me almost an hour to get there but they had a good deal on iphones so I went ahead and drove to the SW location. I went to buy the phone and did not put my SIM card in to test it, BIG mistake. The lady at the register told me it would work once he put his SIM card in. Unfortunately, the phone was locked. After a few days of calling the store and trying to decide when we could return to see if it could get unlocked, we finally made it back to the store to get a replacement. The owner is a very kind and fair business man. He worked with us to make things right. My bf has a new iPhone 11 Pro Max and he is sooo happy! If Cell Repair is unable to fix whatever is wrong with your phone, they do offer other options. We are satisfied with our purchase!

Sabih was amazing! Good and fast service. Will be back for a new phone plan!!!!! He was great!read more

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

I have been here a few time as it is the closest physical T-Mobile store to me. The server has been…read morehit and miss here. But they have always result the issue the same day, so I will take that as a win in my book.

I see why they got bad review like dude it not the 1st I been with T-Mobile and I trade in my…read moredevice every 2 years. If only I knew his name but how can you not see my iPhone and tablet on my own damn account! Bad experience ever.... No one should have to leave the store with no help! Not that but I ask nicely to let me talk to her and I don't need to talk to the one that don't know what going on! And worst is man long ass waiting! I rather shop at another store than coming here! Also there this one lady that was busy with IT was so rude to customer saying I can't help you with out your phone number yelling at her, in that case don't work there. T-Mobile support should have full access to pt account and respect anyone that walk in that door. Help them feel welcome!

Other than a communication error everything was pretty solid. Super nice customer service. They…read morehelped me through the entire process and things are back to the way they were! Thank you.

Horrible customer service in any language. Chinese, English, etc. they really don't want or…read moredeserve your business.

Fred is the genius, helpful and friendliest guy I have met in a long time…read more I had an aviation headset that had a wiring issue and Fred took it on, fixed it in a very uncommon way and it works flawless so far. He refused payment and told me to try it out first. Sir - you are a rare gem in a world full of rocks. I do not know how to thank you. I will certainly send everyone I know your way and I wish you God's blessings, always

I have a GE Superadio III I use as my go-to AM/FM utility portable radio. I've had it since the…read moremid-90s, and it's still going strong...until the analog tuning knob broke. Now, before you blast me for even having an AM/FM radio from the mid-90s, you should know this radio has received "cult" status among DXers for its ability to pull in far-away AM stations from across the country. As a DXing hobbyist, in Houston I normally pull in AM stations from as far north as Chicago, west to Salt Lake City and Denver, all states across the Gulf Coast to Florida, up to Nashville (and everywhere in between). I have even pulled in two AM stations in Cuba. OK. Back to the broken analog tuning knob. I took the radio to Ron's because it was close and I was hoping it could be repaired. He told me it was probably the dial pulley on the inside of the radio, and said it would take a couple days. The next day he called and told me it was ready! Fast service, very reasonable cost, and the radio worked as good as new!