Service, efficiency and politeness are oustanding at this…read morestore. The staff know their product snd plans and will always take the time to check things or explain thigs to you for you. Having visited about six times for help, I can state that all the staff have been great. I was last served by Nini who was very efficient and nice. In this area, it hard to find good customer service. After a surrealistic nightmare with Verizon I am so glad that a friend recommended T-mobile. I can only assume that staff are well-trained and turn over lesd

This place is SUCH a lifesaver. I cracked my phone while away from home in SoHo and started…read morefreaking out since it was a Sunday afternoon and I needed my phone for work the next day. I went online to find stores that repair iPhone screens, and thankfully I found this place. I called in advance for a quote then quickly brought my phone in. I had no idea if it'd be possible to fix my screen within a few hours since I thought it was pretty badly cracked. The lady there told me to come back in 1.5 hours and wrote me a receipt! I was a little skeptical to leave my phone in the store, but people and service are casual in Chinatown so I decided to take the chance. Wow, though -- I am SO happy. My phone screen looks good as new and they gave me a screen protector! I just paid in cash in the amount we agreed on and was good to go. This was probably 1/4 the price of what I'd be asked if I went to an Apple store. A few things to note: Even though my phone was very badly cracked, the phone itself still worked. Also, I have an iPhone 6 so it's a bit older (and cheaper) to fix. Finally, I was five minutes away from the store so I could easily and conveniently communicate with the woman who was working the desk. As someone who's Chinese-American but from suburban Connecticut, I think it's tough to trust seemingly "less professional" stores than larger establishments like Apple, but most places I've explored in Chinatown basically do the same, or better, work while charging significantly less. I'd highly recommend this store for quick and casual yet high-quality and affordable service!

Sunny is very friendly. The store moved to the 7th floor inside the building after pandemic in a…read moresmall unit. I sent my MacBook to replace battery. It's done in couple hours. Sunny gave honest opinion if it's worth a repair or if it could be some other issue. By making appointment you get a $10 discount. The price is very reasonable. And my battery gets back to normal again

When my iPad catastrophically broke down, and major surgery out-of-state was only a literal couple…read moreof days away, Appleberry did the impossible and had it fixed!! It required being sent deep into Brooklyn due to the complex breakdown inside the iPad, and wouldn't be ready until very late the following day, and not be sent back until the morning after that. After we had to leave for Massachusetts. so Sunny dropped everything and personally drove to Brooklyn to pick up the iPad as soon as the physical repairs were finished, and brought it right back, to meet us with. And he threw in a free charger, too. I was able to have surgery with my iPad keeping me company through my hospital stay, and my painful recovery. I will only go to Appleberry Repairs for my or my family's iPad and iPhone repairs, from now on. They also have used iPads for sale at great prices, so I plan to never visit the Apple Store again, if I can help it!

This place is what a small electronics and mobile phone shop should be -- they have friendly…read morecustomer service and fair prices. I was out in search of a quick charge charger, and they were less than half the price here compared to everywhere else; same with a USB-C cable. They also have a bunch of fidget spinners... not my thing, but just saying. Not being ripped off is a core aspect of keeping your dignity as a consumer -- a concept that seems foreign to many other mobile shops who price gouge because people in search of quick help w/ their phones are often desperate. Maintain your dignity, support shops that help you do the same, buy your stuff here.

I went here earlier today (during the first 2017 blizzard) and somehow it was open. My flight to…read moreColombia is delayed for tomorrow so I walked around the neighborhood looking for an electronics store to find a USB charging cable for my GoPro. While the cable itself was definitely overpriced at $15 (can buy on amazon prime for $8), it was super convenient since I fly out tomorrow very early and now have peace of mind that I'll be able to use my GoPro. The service was pretty quick and efficient. I'd return here if I was in a real pinch. They definitely have an assortment of items and most likely will have what you need.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

I'm so glad I came across the reviews for Fix and Go because finding them was a total lifesaver. I…read morestopped in the day before to ask about a phone repair, and I was honestly pretty stressed out. I hoped it was just a damaged screen, but I wasn't entirely sure if there was deeper damage. The gentleman at the counter gave me a price quote and assured me it would only take about an hour, so I told him I'd be back the next day. ​I returned as planned and handed the phone over. Thankfully, it turned out to just be a screen issue after all! The repair itself was done incredibly quickly and efficiently. He even let me know to come back if I ran into any issues with his work, but everything has been perfect so far and I highly doubt I'll have any problems. ​The quality of work and the speed make it worth it, but the prices were definitely a bit higher than I initially expected. I ultimately decided on 4 stars because they charge an extra fee if you pay with a credit card, on top of the regular tax. Depending on what you're getting fixed, that credit card fee plus tax can easily add an extra $20+ onto your quoted price. I know a lot of restaurants are starting to do this nowadays, but I wasn't expecting it at a repair shop and wish I had known in advance so I could decide if I wanted to use a different payment method to avoid the surcharge. Fortunately I was able to do so. ​Overall, they do fantastic, fast work, and the customer service is great! Just be sure to bring cash or an alternative payment method if you want to save a few bucks on the fees!

Ahmed and Sabrina are great! We were in and out in under 30 min! Very helpful and friendly!read more

Ahmed Pa was great!! He was so helpful getting me set up with my new phone!! Thank you so much.read more

Ran into an issue with a broken iPad screen the same day I had to fly overseas for work and the…read morefolks at Manhattan iPhone Repair did great work in short order on a Sunday to get me up and running. Fixed it no problem and in less time than they'd said it would be, which was a huge help for me and very much appreciated by my 2 year old son who was ready to get home for a nap! Thanks for the great service!

Great service and very quick. Replaced my iPhone 12 Pro Max screen because it had touch issues. He…read moreoffered 3 options, Apple genuine, 3rd party equivalent and 3rd party cheapest. The 3rd party equiv is about half the price as Apple genuine and works just as fine as Apple genuine.

This review dedicated to NAV only and not AT&T! I had a terrible experience with AT&T for over two…read moremonths, trying to transfer my phone to my own account from my father-in-law's account. I was bounced around between stores, and nobody could help me. Then I met Nav at an AT&T store. Nav was incredible!! He spent several hours trying to help me, going above and beyond. Even though the transfer still didn't work because AT&T's system is a complete mess, Nav did everything he could even above his capacity! He was so dedicated and kind. Unfortunately, AT&T's system failed completely, and I was forced to switch to Verizon. I believe AT&T lost me as a customer, I doubt I will consider to give it another chance and come back. The whole process was miserable and I was so traumatized, but I want to highlight Nav's amazing customer service!! You can tell he loves people and he loves his job! If you need help, go to this store and ask for Nav. He will do his best to help you, even if AT&T's system is a mess. Thank you, Nav, from the bottom of my heart for your effort and great service! We need more people like you!

Terrible customer service. I tried to get help from the people in the store from which I was looked…read moreat blankly. Was told to do one thing then told to call customer service without even looking up at me. Really sad to see this at the location I had been going to for decades. I'm going to look into other carriers.

Great deal on replacing the iPhone screen (better and faster than Apple)…read more Good midtown location too

Such an easy experience!…read more I messaged John on Yelp about getting one of my glass camera coveres replaced on my iPhone. He quoted me at $50. I came in later that day, relaxed on the couch for 20min in the AC, and John fixed my camera lens. I couldn't ask for better service. This will be my go to for any iPhone fixes!