This is the dumbest set up. All I want to do is return equipment. That's it…read more So I have to scan in, fill out something in my phone then I'm "in line". I see on a board to my left that six other ppl are "in line" ahead of me. So now I'm sitting in my car waiting for them to txt me my turn. So five minutes later I'm called in through txt ...mind you I'm parked in front so no one has come out or went in...so how are six customers in front of me? Like seeing that would have ppl go into a store or leave the area and the prompts from txt are short. One minute between your up soon and get to the store it's your turn. The associate was very nice though I'm criticizing the process not this guy.

September 2024 Spectrum reps offered us their cable and…read morephone services. A Buy Out of UP TO $500 Per phone was promised by multiple reps within spectrum. I transferred 6 phones and spent over $2100 in this process. They have refused to process the buy out because the agents in their process supposedly neglected to have me sign a document of intent. ***I want and deserve the $2100 promised to me for initiating these transfers. However they refuse to stand behind their policy and tell me it is too late to adjust because X document was not provided or me to sign.

Used to work with Austin at his old location and I now come up here to continue working with him…read more He is super helpful and never tries to sell me things I don't need. if there is ever a problem he can fix it for you. Thank you so much Austin!

Terrible customer service! Do not waste your time or money at this store they do not honor their…read morewarranty for the lifetime warranty for screen protectors!!

I rarely leave reviews but I witnessed a staff person be so rude to a customer that I still am in…read moredisbelief. A man brought his phone in and he needed help with something.. he was in his late 60s it seemed. The staff person kept telling him that he couldn't stand near the door. Not surewhy're he was supposed to stand. The guy said he would come back for his phone and the staff member said you leave and your phone goes with you. So as most would at this point the old man says what's the matter with you, why do you have such an attitude and the employee shoots back.. "no your the one with an attitude!!!" I was really embarrassed for this old man! The employee, not sure of his name but he had tattoos all over and a facial piercing. I am disgusted at his treatment to this man and he really gives this store a bad vibe!

From the owner: Visit the T-Mobile store in North Ridgeville and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 34301 Center Ridge Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Transferred all my data to my new iPhone even though the old one was damaged. Amazing job.read more

Bill's great, knowledgeable and thorough. Dropped my iPhone, started looping and he fixed it with…read moreall my data intact. Highly recommended.

Literally walking distance from my bf and I so we are there often. They guys there are very…read morefriendly and willing to explain anything you have questions about. Some prices are a lil high but you can find some good deals

Yesterday, I went and purchased a cell phone and contract from Think Wireless. The service was…read moreexcellent. Ramzi, the sales person was very patient with me. He took his time to explain the pros and cons of many of the phones and phone packages. I was very surprised at his knowledge base. He didn't pressure me to buy a phone like a car salesman. In the end, I purchased a phone and package and am very pleased. I would recommend this place to anyone looking for a phone.