The staff at S Semoran Dr are the best. Roscio and the rest of the staff were and are so helpful. I…read morehighly recommend going there for any of your Spectrum needs

UPDATE: Stephanie helped me today and gave us the partial refund. Thank you for resolving this…read more Spectrum sent us a letter in the mail in April 2026 to inform us that they would be cancelling our service on 5/11/2026 because they are unable to continue providing service at our apartment complex. Then they charged me the full $90 for service from 4/29-5/28. They said it's their policy to charge for a full month and not prorate. But they are the ones who cancelled my service. Why am I paying for service for the dates 5/11-5/28 for something they stopped providing?

Technician arrived on time did a great job explained everything thoroughly. Made the whole process…read morevery smooth.

I would recommend that any small business carefully evaluate its options before entering into a…read morecontract with this company. Unfortunately, they were our only viable alternative in the Lake Nona area, aside from Spectrum. While Spectrum provided a best-effort service and experienced outages roughly once a month, we ultimately decided to switch. We moved to Summit Broadband under an SLA agreement with dedicated fiber, paying nearly five times what we had been paying with Spectrum for what was expected to be the same--or better--level of service. However, the support has been significantly worse than Spectrum's. During business hours, support is mediocre at best, and after hours, calls are handled by a secretary who only takes messages. Additionally, the service has proven to be highly unreliable. Based on our experience, we would have preferred an LTE-based solution over continuing with Summit Broadband.

The absolute worst ISP. I'm forced to use them through my complex unfortunately. I work from home…read moreand constantly get disconnected from meetings & now my WiFi hasn't been down for days and no one can figure out why. Annoying to say the least.

The worst internet provider by far. BEWARE of moving into apartment complexes that have this…read moreprovider for internet - there will be regular outages that last for DAYS and the only way they try and make up for the poor service is a measly $10 gift card. I'd rather just have a functional ISP. You'd honestly have better luck with dial up internet than Gigstreem.

Fine service as a company. They do have a monopoly as an internet service provider for my address…read more I stopped in today to turn in some equipment and it was very fast and easy. There were 5 staff at the counter and only one station was unmanned. I had to wait no more than 3 minutes before I was seen. Thanks for being so efficient.

If I could give zero stars I would! our internet went out and we informed customer service that…read morethere was an outage in our area and we would be informed when service was restored... We were never informed of service coming back on and I decided to cancel to get a new internet provider... I went to a store and cancelled then the next day they charged my card again! They claimed that the cycle was from the middle of the month and that they charged at the end of the month. I asked to be reimbursed for the days we had no service and the time remaining that we had on the current month since I cancelled. They told me that they "could not confirm we had no service during the outage" because I didn't call every single day to wait on hold for an hour in order to complain! The manager I spoke to was named Michael and speaking to him was a horrible experience! If you get spectrum your Internet will go out all the time and is completely unreliable and working with customer service is worse than having a root canal!

Their satellite internet is very fast and a lower price than the large competitor…read more We have been using them for about 5 years at our office. Gary there and Jim are great for support if it is needed.

From the owner: SEO, web design, ISP, Internet services, hosting, Shoretel Business Communications, HP Support and…read moreServices, IT services, networking and cabling

Spectrum is the best provider in the Avalon Park/Waterford Lakes are after 25 years of experiences…read morewith companies like Adelphia, Comcast/Exfinity, Britehouse and ATT. Spectrum was and is the only company that is even trying to better the customer experience. Comcast was the absolute worst. Whenever I have an issue with Spectrum they will try their best to resolve it with a very high success rate. Issues with equipment were fixed with a direct exchange at this store. Service to my household is usually resolved within the day. And lately have received a text notifying me of an outage and an expected fix by a certain time. I'm happy with that and their service overall.

If I could give zero stars I would! our internet went out and we informed customer service that…read morethere was an outage in our area and we would be informed when service was restored... We were never informed of service coming back on and I decided to cancel to get a new internet provider... I went to a store and cancelled then the next day they charged my card again! They claimed that the cycle was from the middle of the month and that they charged at the end of the month. I asked to be reimbursed for the days we had no service and the time remaining that we had on the current month since I cancelled. They told me that they "could not confirm we had no service during the outage" because I didn't call every single day to wait on hold for an hour in order to complain! The manager I spoke to was named Michael and speaking to him was a horrible experience! If you get spectrum your Internet will go out all the time and is completely unreliable and working with customer service is worse than having a root canal!

XFINITY Customer Service is absolutely horrible.. Please do yourself a favor and go with another…read moreservice provider.. endless calls and no luck getting service.. just look at there star ratings.. They suck the Big One !

Xfinity stolen phone #…read more Our community provides tv service through Xfinity. We have that service and added internet & our family's mobile plan - 4 phones. On August 3, 2025 at approximately 5 am we were hacked. Our modem was taken over so we had no access to internet. All of our cellphones were deactivated. So we had no ability to contact anyone as we gave up our landline some time ago. The hacker added two names to our account and changed the managing phone and email to a number and email that are not ours. We had to leave our house and find another location with a phone and internet access so that we could call Xfinity. We waited for about 30 minutes before an agent picked up our call. He was able to see that our WiFi modem name and password had been changed and 3 phones had been deactivated. The agent restored service to the modem and the 3 phones, then researched my phone number. It was no longer in our account at all. It had been transferred to another Xfinity customer, MT, on a Samsung phone but a different model than mine. I have had my phone number for more than 20 years and I want it back. We were told that it was possible to pull the number back by shutting off service to that other account but a Fraud investigation had to happen first. It was opened and we were told we would hear from Xfinity Fraud department in the next 24 hours. We have a case number that has been open since 8/3/2025 at 6:30pm. The Fraud Dept has never contacted us once. We've called multiple times & they tell us the same story. My phone number is a second verification for many of our accounts. While waiting for Xfinity to get my number back, the hacker changed access our bank account, moved our savings to our checking account and attempted to wire transfer our money out. Being at the bank first thing, I stopped that. Xfinity has left us exposed, when they could have fixed it the day the hack occurred. Xfinity Mobile Fraud Dept, if you exist & are seeing this, contact me.

I've been using a Atlantic.Net VPS since... 2015 (wow!) and the price, professionalism, and…read morereliability are exceptional. Even though they are great about scheduling maintenance and being transparent about the updates to their infra, I'm not aware that it's ever affected my service.

We have 3 VPS with them and we always have a stable service, with competitive price and great…read morecustomer service. The billing is transparent and super clear. I'm really happy with the service.