Casey was very professional and friendly while assisting my mother with her phone transfer. Casey was patient and kind while explaining the plans, fees and auto payment. She took a difficult situation and turned it into a positive experience. My Mom is very happy with her IPhone and was so happy when she left the Verizon store. read more

Sam and Matt at this Verizon in pea Ridge are wonderful to work with. They helped me with just about everything on my new phone ...very patient with the senior citizen. Went above and beyond what their duties usually demand... highly recommend this store... read more

Service bad, customer service bad, pricing outrageous. Make sure to threaten to switch companies every month to get a decent rate.

Absolutely the worst customer service ever , I am in for a contract after 10 years of being away from this horrible company and jumped right back in this shit. No more. Can't get help , want you to pay to help you with your phone. Poor service. Sucks read more

Food was okay. Soup could've been better. Salad was mediocre, tasted like metal. Could've used more spices. Sandwich could've been better, was a little hard. read more

Verizon - Electronics Near Me - Pace, Florida

Verizon as a whole has no class. I preordered a iPhone 14 pro on September 9th. They expected my delivery would be the 20th. Surprise they did not deliver the phone even though my mother in law took off work to wait ALL day. I call Verizon they said sorry the 23rd now. Surprise no delivery. I call and they say Next Tuesday for sure. I woke up this morning and Verizon has canceled my order completely. They just said sorry no idea what happened. No class and their response was we might have the phone in after October 7th. I will no longer do business with Verizon. I am going to AT&T who has better coverage anyways, I would know I travel for work all over the Continental US. read more

Was told I was getting last year's Samsung when my phone died, for a lot less then latest price. I was given the latest, with the price to reflect it. They break it down so you don't realize it. Second time I've encountered sleazy practices at this store, over a year apart so I let my guard down. My new phone from competitor will be here Wednesday in time for me to return this one and switch my service. (6+ yr customer, husband's and business phone will follow soon. As other reviewer stated, GET COPY of contract, READ and calculate charges before you sign anything. read more

I purchased a new iphone 11 pro Friday 11/25/2019 from VERIZON with my trade in iphone 6s. My sales person brought the phone out to me in the box, no shrink wrap on it like new phones have (Silly me didn't think anything of it until later) holding it in her hand. Did not take it out of any shrink wrap. She didn't tell me it was a used or return phone. Said it was the only iphone 11 pro 512GB they had and if I wanted a smaller GB or different color they would have to order me one. It was what I wanted so she proceeded the sale. Switched over my photo's and contact info to the (what I thought was new) phone. If I had said "No thanks" I wanted smaller GB she would of sold that used phone to someone else. Fast forward 2 days. I've been busy this past weekend preparing for Barktoberfest. Only used texting and took photo's. Didn't use any apps or messaging, nor Facebook until Sunday. I went to post photo's on Facebook and oops, there was someone elses email address on Facebook log-in I've no idea who it is.(rlcameron9335@yahoo.com). That told me someone else previously owned the phone and must of returned it to the store. And they sold it to me without my knowledge it was a used or returned phone. I went to return it Monday 11/28/2019 explaining to them and they told me they don't sell used or return phones. So, I explained to them the situation with the log-in for FB and no shrink wrap when taken out of the box. Even one of their sales reps said they always come with shrink wrap as a new phone. Red Flag! Mine did not! And how would another persons email be put on my new phone unless someone else used it or owned it? All they would do is return the phone, charge me a restocking fee and order me a new phone. Why would you charge a restocking fee for a phone you sold as new when it clearly wasn't? Or charge a restocking fee in this case? Or even charge me full price as a new phone for a used phone. Fraud! I just wanted to exchange it for a new one vice their used phone they tried to pass off as new. So, I asked them to return my iphone 6s since my sales rep. Friday took it with all my log-in password info and said she would lock it up in the office and if I decided I didn't want it by Monday, they would give me my cell phone back and refund me. Well, the manager told me they couldn't return a trade-in, even if I returned the iphone pro 11. Which is total bs. They got their phone back, my old one was paid for and MINE. And they charged me a restocking fee. GIVE ME MY OLD PHONE BACK. If you have Verizon, they won't honor a wrong and make it right. Just charge you for their mistake on their end. I am contacting corporate, Apple, BBB and letting those on social media aware of their bad business practices. read more

BUYER BEWARE - Flashy sales tactics, and pushy. Sold me a Note 8 on a 50% off sale, when billing was wrong and only gave 35% off,they refused to make it right. Make sure you get a copy of what you signed, I asked 3x, they said they would email me, never received it!! read more