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    Verizon

    2.7 (242 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 week ago

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    14 years ago

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    9 years ago

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    10 years ago

    Crazy accessory prices. Long wait for a simple SIM card change. Got dramatically better service at an AT&T Wireless store recently.

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    9 years ago

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    17 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    Page 6 of 7

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    Review Highlights - Verizon

    James is out of his way to assist me and to make sure I know features and benefits of my new phone.

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    Target

    Target

    3.3
    (539 reviews)
    $$

    Ed in Electronics is an upbeat pro who would do any organization proud. He patiently helped me…read moredecide which webcam to buy; Logitech 1080 Pro Stream on special, as it turned out. Then, my girl pondering which bicycle tire pump to get, seeing a fellow at some distance from that section of the store wearing a red Target shirt, motioned to him that we needed help, before realizing it was Ed. Wonder of wonders, Ed carefully explained the difference. Target really should make Ed not just store manager, but regional manager, in charge of training. Ed's genuineness is infectious, his range of knowledge remarkable, his casual intellect makes shopping a breeze. Ed would be a welcomed addition in Target's corporate offices. Anyone long in business knows people are quick to complain, slow to praise. So please let my words of appreciation for this cheerful, savvy soul serve as proxy for all the Target customers Ed has helped but who never bothered thanking him for his thoughtful help, for going the extra mile. Shopping and its decisions at Walnut Creek, CA Target,1871 North Main Street, are both pleasurable and illuminating thanks to a rare gentleman like Ed.

    We've been to this Target in Walnut Creek a couple of times and it's fine. We used the free…read morecurbside pickup service once and it worked well. Recently, we returned and my wife was able to find what she was looking for. On a Saturday afternoon, the store was busy, but we were still able to get in and out fast. This is one of the busier Target stores I've been to. I think my sister prefers it to the one in Oakland. It reminds me of our Target at home in Atlanta (Atlantic Station) because it has a garage and you have to take escalators/stairs up to get into the store (however, at this location, if you park outside, there is no need to take the escalators/stairs).

    T-Mobile - Walnut Creek

    T-Mobile - Walnut Creek

    4.3
    (72 reviews)
    $$

    Stephanie provided exceptional customer service!…read more I visited this T-Mobile store to return my T-Mobile Internet equipment because, unfortunately, the service wasn't meeting my needs. Zoom meetings would constantly cut in and out. I often had to turn my camera off just to get through calls, and the connection seemed to get even worse on windy days. Despite my frustration with the service itself, Stephanie made the entire return and cancellation process incredibly easy. She was patient, knowledgeable, thorough, and took the time to answer my questions and ensure everything was handled correctly. What really stood out, though, was the care she took when applying a new screen protector to my daughter's iPhone 17. I was genuinely amazed watching her work. She applied it perfectly and took her time to make sure it was done right. It's rare to see that level of attention to detail and pride in customer service. I've visited several T-Mobile stores over the years, and I would absolutely make the trip across San Francisco to this location again just to work with Stephanie. She made what could have been a frustrating errand a genuinely positive experience. Thank you, Stephanie, for your patience, professionalism, and exceptional customer care!

    Solved my issue. My problem was solved by a very competent…read moreindividual who works at this store. The store is in good location near to good places to shop and eat. So you know if you hit it off with somebody while you were getting your phone fixed at the wonderful T-Mobile store in Walnut Creek and wanted to take them out for a drink and a quick bite to eat you're right there it's perfect

    Verizon - mobilephones - Updated July 2026

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