As soon as I entered the store I was approached by Jamel. I had anticipated a difficult time making…read morea decision about what kind of TV to buy to replace the one that had conked out but he took me straight to the department, pointed out the different ones and their features. With plenty of information as well as looking at floor models, the process was quick and easy. The service following delivery was great, as well.

I rarely write reviews, but this experience warrants one so other customers can make an informed…read moredecision--especially given that this store is repeatedly described as a "flagship" location. Sales Experience (October) My wife and I initially visited the Paramus store and worked with two different sales associates who provided inaccurate information and offered no real expertise. We were told every appliance on the floor was the "best option," with no meaningful guidance. Frustrated, we left and visited the West New York location instead. Shortly after, the Paramus appliance manager called us, apologized, and personally asked us to return--assuring us he would take care of everything. Based on that assurance, we returned and purchased four appliances (three GE Café and one Whirlpool refrigerator), totaling nearly $9,000. Paid Pre-Installation Check -- $50 Wasted We paid $50 for a pre-installation check to ensure everything was ready. This service provided incorrect information and failed to identify installation issues that later caused real problems. The fee was never reimbursed. We were told "not to worry" because a $250 gift card would offset the inconvenience. First Delivery & Installation Issues I took a full day off work for the first delivery window (12-4 PM). The crew didn't arrive until 6:15 PM and didn't leave until 9:15 PM. Problems during this delivery: I was charged to modify an emergency shutoff valve behind the dishwasher--without being told it was installed incorrectly The GE Café range was defective (error codes, constant beeping, would not heat) The GE Café dishwasher arrived with a broken component, which we only discovered after the installers left due to the late hour Follow-Up & Replacement To their credit, the appliance manager agreed to replace both appliances instead of sending a technician--mainly because GE service was significantly delayed. We were fortunate we delayed installation until after Thanksgiving; hosting a holiday with a broken oven would have been unacceptable. Second Delivery & Additional Costs A second delivery required me to take another full day off work. This installer confirmed the emergency shutoff valve should never have been placed behind the dishwasher. As a result: $120 paid to the first installer $250 paid to relocate the shutoff valve correctly $50 paid for the failed pre-installation check Total out-of-pocket cost due to their errors: $420 While I received a $250 gift card and a $250 credit, only $130 actually offset my costs, meaning I still absorbed most of the expense--despite spending nearly $9,000. Overall Impact Two days taken off work Incorrect pre-installation inspection Defective brand-new appliances Improper installation requiring paid correction Significant time spent coordinating fixes What was most frustrating was being told by the general manager that this was "the best that could be done," while continuing to reference the original gift card--despite the fact that it was issued for early failures that were not my fault. Bottom Line This experience permanently damaged my trust in the Paramus location. For a purchase of this size, the service failures, misinformation, and lack of accountability are unacceptable. I will not do business with this store again and strongly recommend others proceed with caution.

Today I decided to pick up the Aorus X870E Aorus Master X3D Ice one of the best Mother boys out…read morethere I think in my opinion it just flows well with my build

Every time I buy something there, it requires ten more trips back to the store because the item is…read moreincorrect. The associates only know their specific department and suggest items that are totally incompatible with other components - even when you are buying them at the same time. They want you to be able to build and customize your computer yet they sell you a bunch of items that do not even work together. The online tech support told me to order a specific adapter and it is a good thing I asked to confirm at the store because I was told I need something else. That one does not work either. The associates are nice but I am about to return two brand new computers and the additional devices and products and never set foot in that place again because once again, they have either sold me the wrong thing or have left out critical pieces needed to use my devices despite me asking several times if this would be all I need. Save yourself a lot of time and go anywhere else.

I purchased a new cellphone from David I. today and was genuinely impressed by his product…read moreknowledge and patience for this novice. I've worked in the retail industry for many years and can recognize associates that are genuinely interested and motivated regardless of whatever else is happening around them. David is an exemplary employee. I recommend this Best Buy location.

Came in for a store pickup, was greeted by the manager named Enrique. Guys an idiot. Had to wait 20…read moreminutes because of some " issue ". The kid in the front named Zach is a goof. Manager didn't do anything to help make the pickup easier. Guy needs to wipe that stupid smile off his face

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

Great place to get my Electrical Supplies. A lot better than the big orange or blue big box storesread more

Long time customer! competent well-trained staff. one-stop shopping…read more Over 30 years and never had a bad experience!

BJ's in Bergen County in NJ is definitely my go to when I have to do my 85 year's old mom monthly…read moreshopping. My car is safe, her list is completed with everything she has requested, and we get cash points as a valued customer/member. The most valued asset that this location has is their staff. From the time you enter BJ's, you're greeted with the most amazing and wonderful smile filled with joy and a true warmth. In each aisle you're most likely to find employees restocking and well versed where everything is located in the store. This Bj's (and my other: Riverdale, NY) is definitely one that I look forward to visiting, adding joy to my mom's day and her heart. Thanks BJ, just because...

REVIEW OF IN-STORE PICKUP:…read more I purchased a FitBit from the BJ's Club app for in-store pickup. Normally, if I'm not shopping inside the store myself, I'll do drive-up. This was my first in-store pick up and it was a good experience. The woman who looked up my order number was friendly, and the man who retrieved my electronics purchase from the back of the store was quick and nice, as well. No issues; seamless and easy transaction.

Excellent operation! I did not know how to use a specific lens with my Canon T5 and the owner…read morehelped me set up everything HIMSELF! I got great value in being able to learn how to use the lens while still getting a good price. The store is organized and the employees are very sweet. Support your local businesses!

Sooooo, I bought a canon eos 70d on craigslist and had no idea what was what because I've never had…read morea dslr camera before. I bought the body only with no accessories and was unclear of where to start to look for buying things for my camera. I found this gem by accident, as soon as I walked in I felt taken care of because Mounir Matar, the owner helped me setup everything and provided me with free knowledge. I was so thankful for this beautiful person. You have no idea how lost I was walking in, I was pretty much a deer in headlights. I ended up buying my tripod( great sturdy vanguard tripod for dslr cameras), usb cord, battery, canon bag, sd card,lens caps, body caps and an extra battery. Usuall I'm very particular and picky when I buy from places and like to compare and contrast prices. But I swear Mounir could sell me air and I would buy it. Great guy, very patient, very attentive, helped me setup my camera and change settings, also showed me how to mount my camera to the tripod. I can't say enough positive things. I feel so happy right now because I feel more educated about my camera

I highly recommend Ken and his shop. You will get personalized and professional service as well as…read morehonest advice. There aren't many local shops such as this remaining. The prices are the same as the huge impersonal internet giants. You owe it to yourself to give Ken a try.

Ken was pleasant, friendly, and helpful. AN is located on the second floor of a small building,…read moreparking can be challenging, but lots of great gear to listen to.