I was recommend this vet through a family member. So, we enrolled my puppy in their medical…read moreinsurance. He got all his updated vaccinations needed for his obedience courses. The first day we went to thinking he had worms, right away we came in and they took samples. Turned out it was a false alarm. This time we went to get his neutered procedure. I couldn't be happier with my choice. The staff kept me updated throughout all times and they made the procedure very simple, informative and helpful. I didn't feel any pressure or stress with anything. I felt very comfortable, confident and appreciated. Everyone has their own experiences and all I can say is from the amounts of times I've been there, these two recent events I can say nothing but great things. Do your research before you commit in any location. What fits me and my furry friend may not be for everyone. I am sharing this because I do see many share negative opinions and I want to share with everyone my point of view and hopes that many furry friends can join the community.

I'm compelled to leave a review after my experience at this location today…read more To start, my family has five pets enrolled in Paw Plans with Elmhurst Animal Care Center. For just our three cats, we're paying over $270 per month, not including our dogs. We have invested a significant amount of money in this practice because we trusted our pets would receive timely and compassionate care. Over the weekend, my dachshund developed what was suspected to be a spinal disc injury, requiring an emergency veterinary visit. Because Elmhurst Animal Care Center recently changed its policy to weekday walk-ins only, we had no choice but to seek emergency care and pay a $1,500 emergency vet bill. Today, around 10:00 a.m., I came to the clinic for follow-up care. I explained my dog's condition to the front desk and was told there were three people ahead of me. To keep him as calm as possible and reduce the risk of further injury, I waited with him in the cat area, away from other dogs. After waiting an hour and a half, I checked back in and was told there were still two people ahead of me. By that point, every client who had been there before us had already left. There was only one other dog waiting, and several exam rooms appeared to be empty. I explained to the front desk employee (a Latino man wearing black glasses) that my dog had a possible spinal injury, was becoming increasingly overstimulated, and that I was concerned he would jump and worsen his condition. I simply asked whether we could wait in an exam room to help keep him calm. His response was that it was "not their policy." I understand that policies exist and that veterinary staff deal with emergencies every day. However, policies should never outweigh common sense or compassion when a patient has a suspected spinal injury. I wasn't asking to be seen ahead of anyone else--I was simply asking for a safer place to wait so my dog wouldn't risk further injury. As someone who pays hundreds of dollars every month for wellness plans and has entrusted five pets to this practice, I found the lack of empathy and flexibility incredibly disappointing. I expect a veterinary clinic to prioritize patient welfare, especially in situations where a simple accommodation could help prevent further harm. Today's experience left me feeling unsupported and questioning whether this is the level of care clients should expect. I will be considering taking my pets out of here after our contract runs out. I encourage everyone who took the time to read this to invest in places that invest in you and your pets.

Dr Mary is very thorough and knows my dog's breed very well. Gracie is always happy to see her at…read moreevery visit.

Caring and Compassionate! This review is for Dr. Felt at Lombard Veterinary (formerl DuPage Animal…read moreHospital in Villa Park). I couldn't get an appointment anywhere, called many vets, but they took me in. My 16 year old cat Yoshi was sick, and he had been healthy his whole life. As it turned out he was ill and had to be put down to avoid a painful death 2 days before Christmas 2024 (one year ago). Dr. Felt and the entire staff treated me like family. They had never even met me and Yoshi before that day. I bawled my eyes out and spent time alone with my cat before he crossed the Rainbow Bridge. I can't thank them enough for their kindness and compassion. They are absolutely the best and I will never forget them! Cindy Clarke

I have been going to Dr. Nabi for years! He and his wife, who run the practice, are amazing people…read more. Dr. Nabi is professional and knowledgeable! I adore them and their practice !

go here if you don't care about having a professional/quality staff to owner interaction & just…read morewant decent prices. They completely lack thorough explanation & just want you to abide with what is told without having follow up questions. Would not recommend, transferred to another hospital/general practice before my dog had to stay there for extended period of time with me concerned how they are treating him.

Can't thank this amazing place for the love they gave me when I had to put my dog down. With the…read moremost emotional thing I had to do, the vet and vet tech Haley were so supportive and generous on time with me. Will forever have a special place for Devries and cant recommend them enough.

Dr Devries has cared for our pets for over 20 years. This includes annual check ups, diagnosis…read moreand, unfortunately, the end of life. Through it all there is compassion and integrity. You feel like it's someone who truly loves animals. Our most recent 2 kitties were from a shelter and they provided the new pet exam, testing and services and worked with the shelter. I just wish they could treat humans. They're more personable than my regular doctor.

We love this vet so much we travel 20-25 min just to keep coming here! Like pretty much every dog…read moreour dog hates the vet and gets nervous coming, but everyone is so kind and gentle with her and they're really thorough and explaining everything you need to know. Our dog even has a favorite nail tech that she actually gets excited to see despite the fact that trimming her nails is her least fave part. This location was fully remodeled a few years ago and it is so nice. It feels like it's a large house! It's very clean and there are even mini partitions to keep your dogs separate from each other in the lobby. We trust this vet, and after moving away from Lombard, we had such a bad vet experience somewhere else that we feel that this is the best vet in the area and will continue on coming here, even if it comes with more of a drive for us.

This Friday my husband and I took our girl Roxy to the Lombard vet to have a consultation with the…read moreRehabilitation team. She has a history of severe arthritis and we wanted to see what we can do to make her comfortable and prolong her quality of life. She is on medication for this but we wanted to see what else we could do. For the moment we got there we were greeted by an assistant and then by Dr. Anders. We did not have to wait at all. We felt very welcome. Dr. Anders was so amazing with Roxy. Roxy can be really shy and become grumbly,but with Dr. Anders she was not shy at all. She warmed up to her fairly quickly. You can tell Dr.Andres loves what she does by the way she treats us and Roxy. She was so patient with Roxy throughout the whole process. She was also able to do a thorough exam with without pushing Roxy and make her apprehensive. With this consultation, we learned a lot of information about Roxy's such as her favoring one leg over the other, indicating a potential imbalance or discomfort. At the end of it all we were able to set up some sessions for therapy for Roxy. And we got information on some at home therapy we can do. Im so glad we have another way to help Roxy! I'm excited to see what the next month brings. I'm even more happy know that Roxy we treat with the utmost care at this visit!! Thank you!!

Passionate, knowledgeable, caring owners. What more can you ask for? They will guide you through…read morethe selections that will best fit your dog's needs.

Great people! They always have great recommendations and are so friendly and welcoming. They carry…read morequality food and treats for dogs and cats. Highly recommend!!!

Are dog is a very hostile animal when getting nails clipped and vaccinations. They are great here.read more

Mountain Cur Princess Ruthie comes in for rabies vaccine, blood sample, vitals check and nail trim…read more She was a good patient and appreciated the kind and expert attention of Dr. Emi and the staff. "What is a dog but a machine for loving?"

I had been to this location years before when it first opened and the staff there at that time was…read morelimited in knowledge on rabbits, but they did their best and I was very grateful that they got my bunny through the night. This time they were much more confident with helping my rabbit and definitely got him back on track, thank God, because it was Sat night and his vet didn't open until Monday. I'm so grateful ! I can't tell you how much of a comfort it is to have a place that's open 24 hours for pet emergencies. Bless you! Rebecca and Dr. Herzhoff were great; Rebecca was so caring and just was a giant relief to calm me down when I was so panicked. She's an absolute asset to your business and obviously loves her job. Dr. Herzhoff was super kind and careful towards my rabbit and did a great job explaining everything. She was also very kind and helpful over the phone when I called back with questions. I'm so grateful these two were there when I arrived with my bunny. They're an absolute blessing.

Wow. Just wow. From…read morethe first phone call to when I left their facility, because our fosters rescue refused service, the team was amazing. I called extremely concerned that our 5 week old foster was not well and explained that the rescue was closed (it was 12 am) but the puppy seemed to be rapidly deteriorating health wise. Given we have no medical say over a foster, I was panicked. They assured me that we would figure it out together and to get there as soon as possible, ending the call with "please drive safe", showing their true compassion. They greeted us at the door and immediately got us in front of Dr Hayward (who was so kind, caring and a sincere person). They checked his vitals and rushed him into an oxygen chamber since his breathing was so poor. I sat panicked trying to find a way to connect with the rescue. Even after finding their information, I was there for over two hours and although I was scared, Ashley didn't let me feel alone in the situation. She sat with me and chatted to help calm me. It was like I was talking to a close friend but she was just a deeply genuine animal lover like I am, so we connected. You can tell everyone there cares so deeply for the loved ones you bring in. They helped me to advocate for the puppy to the rescue when they denied service/ they told me to take him home. They were able to relay the seriousness of the situation to a person who seemed like they were in over their heads at the rescue. They transferred our information and condition to the Buffalo Grove Veg ER so that he could remain on oxygen (instead of going home with me) from 3 am to the time the rescue opened at 630 am. Unfortunately, after so much hard work and attention, the rescue decided to euthanize that sweet little 5 week old puppy but I know his last few hours would have been so much more miserable without the team at VEG ER and VEG Buffalo grove (the rescues partner location- also phenomenal but that review won't come until all of the puppies are healthy, safe and adopted). I never want anyone to have a medical emergency for their pet but if you do, please trust their team to help you. Sorry this was so long but I truly hope the team working on the night of 8/16 // morning of 8/17 see this and know my immense gratitude. A special thank you to Dr Hayward and Ashley.

I have been taking my dogs to Partners & Paws since they opened 10 years ago. Dr. Brandes and Dr…read more Newman are 100% outstanding and professional, kind and compassionate and very thorough. The staff goes above and beyond. Very fair pricing. My dogs never fear going there as everyone is so accommodating. Highly recommend this veterinary clinic.

This was an amazing experience. We have gone to VCA for years and recently switched to Partner and…read morePaws. The veterinarian staff was so amazing.

Dr. K treated our terminally ill dog, Gatsby, with kindness and compassion. She was quick to reply…read moreand patient with my questions, texts and calls. She came to the house after hours and took the time to help us feel comfortable with our decisions. My husband and I agreed we will always trust Dr. K with our future pets. Thank you so much for your care.

So kind and helpful with my friends dog who had a seizure at home. Greatfull to Rita's for her…read morefast response to our call. Thank you so very much