Dr. Dougherty is really friendly and knowledgeable. Most other vet's offices are so dog focused…read more It's so nice to have a vet who knows cats so well. For the record, most of the few negative reviews were posted before Dr. Dougherty bought the practice.

Dr. Dougherty is the best. He's been our family vet for years, and we are truly so lucky to have…read morehim in our lives. As others have noted, he is super knowledgeable and takes the time to answer every question, explain treatments clearly, and his calm, reassuring manner makes both pets and owners feel at ease. I completely trust him with all our cats health.

For a busy night, I appreciate the care my cat received and the professionalism of the staff. This…read morewas my first time visiting AMC, and the lobby was packed, but the woman that checked me in was kind and warm, which really helps when you are stressed about a sick pet. My cat was triaged by a tech pretty quickly, and then it didn't take too long to see the Dr. after that. Dr. Sheehan was knowledgable, clear, and to the point, which I appreciated. She gave me my options, explained costs, and answered any questions I had. For as busy as they were, she didn't make me feel rushed or pressured at all. I went with all the diagnostics she recommended, since I think it's important to rule things out, especially if it could save me from a future trip and also potentially provide more answers (plus cost was not a concern for me.) I was there from about 9:00 pm to 1:00 am on a busy Monday night. At discharge, someone from the back returned my cat to me in the wrong carrier. I found this concerning since both cats involved were there for non-wellness visits, which can create a serious risk for transmitting contagious illnesses. Plus, cats are sensitive to smells, and being placed in a stranger's carrier can cause unnecessary additional stress. I believe this was just an isolated incident, as I'm sure they have some system in place, so I will not fault them for this mistake. My cat has been on antibiotics since being seen 2 days ago, and he's already doing great and back to his regular 'ole self. I will finish out the full 7-day course and likely do a follow-up visit. I want to add that I used to work at an emergency/speciality animal hospital in another state, and all the specialists highly recommended AMC as the only way to go if I need an emergency visit in NYC. I'll be back if I need another ER visit (but fingers crossed I don't).

Total lack of empathy from some of the vets working there... It took 2 months to get an appointment…read morewith a specialist who was highly recommended, and when I finally met with that specialist, he told me that I needed to think about whether I wanted to let my dog die naturally or euthanize him based on my religion... and repeated that a couple more times... total lack of bedside manner.

I love my dog and so rue the day I agreed to bring her here for what is tantamount to an…read moreevisceration to remove a BUCKETFUL of stones from her bladder (cystotomy). Although I am a physician I am not familiar with this procedure in canines, but apparently open incisions are used to cut into the bladder for stone removal. My. Baby girl was discharged in howling pain, which was traumatic for my sister who had retrieved her. She had to return her to demand appropriate pain management for the dog as she was only given gabapentin and Rimadyl (doggie Advil). Even women who have cesarean sections are given strong analgesia for at least 3 days postoperatively. My baby suffered for days. I called the office the following day to get information regarding her diet going forward, as bladder stones can definitely recur. Not only was I not given any information, but I was merely switched to another person who just asked for my financials to make payment for the "extra (much needed) meds." I was given a generic receipt, so my insurance denied the payment, and I was NEVER given the invoice for the surgery, which was almost 3k and paid in full up front. I sent an email requesting the invoice, and to date they refused to respond, so I will not be able to submit for the reimbursement. When my son called the office he was told that they "didn't know" about the insurance- even though it is on file. Although they claim they will submit, I don't have much faith that they will. Further, why was this not handled from the beginning before they tortured my baby? If a human patient is treated this way there are patient advocates & lawyers promptly involved. I guess things are different in Veterinary Medicine.... But animals deserve compassionate care, too. Some people love their pets more than their spouses. In addition, pet parents should be counseled regarding the operative course, what to expect, and how to manage their pets post-operatively at home. My family, and especially my dog, were traumatized by this experience. This vet got good reviews on Yelp for some reason; maybe they are acceptable for routine well care visits and minor illnesses. But if you have a pet with serious illness or require invasive or surgical intervention I encourage you to seek another Veterinary practice.

I have been bringing my Chihuahua to Worth Street Vet since 2019, and have nothing but great things…read moreto say. Are they potentially more expensive than others? Perhaps. But the care my dog receives here is top notch. The vets and vet techs have true compassion, the front desk staff is friendly, and I have not had one issue since coming here. My dog is very nervous and even though he isn't a fan of coming, all of the staff ensure that he feels comforted on his visits. I do believe the front desk submits insurance claims for the animal if you carry a policy, but I have always submitted on my own.

Special thank you to staff Celine and Kiki Neuro texts for…read moretheir loving kindness to our cavalier who endured terrible disc pain related to lower back disc herniating A special thanks to our neurologist DR. VO Whose compassionate care saved my dog's life and made it so that she didn't need tricky L7 S1 surgery Special thanks to Josh at the reception desk who handled our situation with utmost compassion. Most special thanks to my husband who pays monthly trupanion insurance fee. The insurance was very good and coveted 15,000 out of 17,000 bill. Blue pearl accepts trupanion. Trupanion always comes through in emergencies!!! Other insurances are not as readily accepted and the patient's family has to lay out money at the time of service. This hospital called 2 to 3 times a day with loving updates. I called in the middle of the night and special thanks for nurse Erica for calming me down. My husband and I are anxious pet parents. This hospital saved our dog's life. Thank you Dr. VO She put the baby on life saving steroids to avoid surgery and my baby finally got relief from blood curdling pain. Thank you to all staff at blue pearl Thank you Dr. VO

Josh and the night technician were amazing, extremely compassionate and helpful. Would definitely…read morerecommend!

Dr. Irons is a highly adept and compassionate vet, and I was incredibly relieved to find a way to…read moreensure my cat can receive crucial and consistent care in the city. I've searched without success for years for an adequate veterinary provider, as my five-year-old cat, Rex, gets extremely stressed and anxious going to the vet's office. Comfort Paws offers the in-home alternative we need, and I'm so grateful for their services. Dr. Irons was prompt, friendly, organized, and communicative. She listened carefully to my concerns about Rex's health and my characterization of his temperament, and approached him in a way that allowed her to do a much more thorough examination than any other vet has without upsetting him unduly. When he became agitated near the end of the visit (as most cats would when receiving shots), she gave him the space he needed to calm down and monitored his body language and signals to prevent any injury or further distress. Comfort Paws will continue to be our go-to vet going forward, and I'm so happy to have found somewhere that can work with us to make sure Rex--who's a very sweet, amiable kitty, but who happens to be a large cat with major fears around medical treatment--can thrive.

Saying goodbye to our beloved 14-year old dog was the hardest experience we've ever faced, and I…read morecannot imagine having gone through it without the care we received from Dr. Irons. From the very beginning, she was gentle, thoughtful, and deeply respectful of both our dog and our family. I might also add that while it wasn't yet an emergency situation, she was able to come on very short notice, which alleviated our dog's pain, and our emotional discomfort. She moved at a pace that honored what we were going through, explaining everything clearly while also knowing when to step back and simply give us space. Our dog was able to pass peacefully, surrounded by love, in an environment that felt calm and intentional rather than clinical. In a moment filled with overwhelming grief, she brought a sense of steadiness and grace that we won't forget. She provided compassionate care at the moment we needed it most. We are incredibly grateful and thankful, and would recommend her without hesitation to anyone facing this heartbreaking decision.

The entire staff is wonderful! I have an exceptionally difficult cat who can be quite aggressive at…read morethe vet and the team managed the situation very well and were so lovely with her. They talked through all of our options and made sure I was informed about the cost each step of the way and did not proceed until I approved it. Dr Harrington was wonderful and very understanding of my pets situation. It's not often you leave a vet visit with nothing but positive things to say, but I'm happy to report that that was my experience with Heart of Chelsea LES!

I recently took my 5-year-old schnauzer-shih tzu mix to Heart of Chelsea for a dental procedure. He…read morehas been coming here since he was a puppy, and I wouldn't trust anyone else with his care. The team is always knowledgeable, sympathetic, and attentive to every concern. While they may not be the cheapest, the level of quality and attention you receive is worth every penny. If you're looking for top-tier care for your furry companion, Heart of Chelsea is the place to go!

Dr Leshanski had been taking care of my girl for the last five years. And I can't believe I never…read moreleft a review. I was recommended him my girl's old vet in Queens who didn't do visits in Manhattan and I cannot begin to say how lucky we are to have found him. I have been to so many vets over the years with my fur babies, some who look at you like a checkbook, to the point of telling me "maybe you should go elsewhere" when her nerves got the best of her (I'm looking at you Animal Medical Center) and others who put the needs of the animal above all else. He not only put my Leia's needs front and center but his care and compassion for the pet's companions, I can't say we're owners, was above and beyond. He gave my girl five more good years of life. Dealt with all my stupid questions and emails with patience and care. And he was here to gently ease her on her way. Anyone who needs a vet to take care of their furbaby. Please reach out to him. You can not find better.

Dr. Leshanski is amazing. An absolute wonder. Skilled and kind. Down to earth and so…read moreknowlegeable. My cat Cookie had upchucking episodes. Couldn't figure out what the trigger was. Dr. L. suggested antiacids (tiny dose) and it did the trick!! Of course, just to keep me on my toes, Cookie does still have the very rare upchuck. Dr. L and Henry come here and all is good. What a blessing - no terror stricken rides to the vet. I feel so grateful to him. Emily is the other secret weapon ... she is incredibly kind. I couldn't recommend him more.

Trying to make an appointment with the doctor but he was very aggressive…read more I had questions about specific urine tests and using other vet's records as a baseline. Last month, my dog just did a full checkup at another clinic. They told me that they must have their own checkup to fully understand how to treat my dog's situation. I understand that vet's have very specific protocols but he comes off very rude and condescending. When I called another veterinarian, they said the same thing as this vet. Luckily it was in a less intense/aggressive way. I will be bringing my pet to the other place. Writing this review in hopes that the doctor will speak nicely to future customers. We are not professionals and it's not wrong for us to ask questions.

Best doctor period! I wish our family had a doctor like our dog does. Dr Weiner's experience…read moreinforms his diagnostic and treatment process. It eliminates unnecessary testing. Dr Weiner is conservative in terms of treatment and prefers the least invasive approach if the situation allows for it. our family moved from east village to a different part of the city but we still bring our dog to Dr Weiner. He is so gentle and caring and knows our dog well that we wouldn't trade it for anything.

Dr. Lowenstein was unfortunately booked and could not come to my home to see my sick and nervous…read morecat. But that didn't stop him from spending 15 minutes on the phone with me asking questions and sharing his expertise. He even asked me to send him the cat's recent medical records, which he reviewed and then called me back with further detailed information. All this for a cat he was unable to personally treat... Dr. Lowenstein embodies deep and abiding care for our pets with no sign of the profit-first and up-selling that I've encountered at other vets. I can't picture a better, more caring, more expert vet than Dr. Lowenstein.

I used Dr. Lowenstein many years ago for my two cats and he is tops!!!!! He made house calls and…read morewas wonderful with my cats. He has patience of a saint catching my very scarred cats. It is great to see that he is still practicing and making house calls. Barbara D. Financial Destrict

Dr. Loose, the best vet in NYC, now has the best facility to match. I've never been to a vet's…read moreoffice and thought how beautiful and comfortable it was, but this office is amazing and unparalleled. Dr. Loose's skills and expertise are exceptional. During our years with Dr. Loose, she's diagnosed and treated issues that we believe that other lesser vets would have missed. Dr. Loose combines talent and true love for animals. Her compassion is unmatched. As great as the office is, the staff is even better. Everyone is polite, caring, sensitive and friendly. It's really a pleasure to bring an animal to Dr. Loose. Dr. Loose is the perfect combination of respecting the client's wishes, but being firm with her guidance when she sees benefit for the animal. For example, we didn't want to take a certain vaccination, but Dr. Loose made the point about the risks in our area, and we went with her guidance. We were glad that she made things clear. Even more amazing is that Dr. Loose continues to price her services very fairly. The value is just terrific. We are on our third puppy under Dr. Loose's care, and we wouldn't take him anywhere else.

Dr. Loose is amazing but their practice is too busy. Due to high demand, it's hard to get a timely…read moreappointment. I'm still waiting to receive a copy of the SOAP notes from my visit one week ago, having emailed about it several times. She has cared for my cat for many years, but since it's so hard to get an appointment and also the documentation needed to get reimbursed by my insurance, I'm going to try other practices. Not Bond Vet, which is run by private equity.