They plain suck condescending with no sympathy after your money greedy people GO TO TO ROCKINGHAM EMERGENCY VET HOSPITAL is cheaper compassionate and professional and they are the best! read more

This place is understaffed and cannot provide proper care for animals. I was told my dog was dying on the day they admitted him. I begged for them to do a feeding tube to help get nutrition and medication into his system. They did not do any of this until the night of day 4 and could not feed him until the evening of day 5. They continued to say that they could do the feeding tube because they had emergencies come in . My dog was an emergency if they felt he was dying. 6 thousand dollars later they did nothing but board him. I brought him to mspca angell and they saved my dogs life. Do not come here if your animal has an emergency. They insanely costly and too busy. read more

From the moment I called to say we had arrived until the time we were leaving, the receptionist who answered the phone and who checked us in, as well as those who were responsible for treating our 13 month old Labrador retriever were so pleasant and professional that it made both my husband and I feel quite comfortable placing Maddie in the staff's very capable and compassionate hands....and everyone's calm manner plus sense of humor when appropriate, helped us both exhale for the first time since Maddie began exhibiting symptoms of an allergic reaction. Thank you to each and everyone at VECM for caring for our girl Maddie, you all helped ease our concerns, and made this experience much less stressful for both of us and for Maddie who came out with her tail happily wagging and then was given a big hug from the receptionist who checked us out! read more

Not sure what happened to this place. Before they moved it was one of the best the new place on Brown ave is completely opposite the employees were rude, complaining and couldn't give a damn, no explanations for us waiting for over 8 hours to get my dog see for kidney failure options not to mention there were people there before us with a dog that was actively bleeding completely ignored , no updates, no concerns, no heart. We eventually walked out and will never be back, we will bring our business elsewhere and probably report this place read more

Unfortunately, most vets are understaffed and booked weeks in advance. Now, we are forced to take our pets to Emergency care! Today I had to take my elderly cat here to be looked at. Upon checking in, I was informed that it would be a 2-3 hour wait. When we finally got into a room, it took another hour for exam and discharge papers. Why can't the doctor write up results, hand to me and let us go? I felt hostage. This facility is one of the few so I was forced to go. Not sure I would go back? My time is just as important! read more

very rude and old school vet. does the bare minimum. speaks to me with the tone of voice like I'm an idiot. I explained my cats symptoms (hasn't eaten for 2 weeks) "I don't know what you want me to tell you" was his response. wouldn't give me a recommendation of where to go or who else to call. nothing. basically go f*** yourself. never going back again. read more

Visited two times with my golden recently and received tremendous care from Dr Kule and Dr Winn. They both established connection with my dog and gave excellent care. Both vets were friendly and had genuine concern for my dog. The vet techs that triaged and received him into the clinic were top notch too. No pet owner wants to bring their pet to an emergency hospital but if you need emergency care this clinic is top notch. Well done to VEC Manchester and thank you for the care you delivered to our buddy.. read more

We had to bring our Golden Retriever to the emergency room late Saturday night. Everyone their scrambled to help. Sadly there was nothing to be done and the poor boy is now running free. Everyone is amazing, supportive and kind. They informed us of everything that was happening and never did we feel left out or alone. My family will highly recommend these wonderful people to all who ask. Bless you team read more

Veterinary Emergency Center - Our brave boy Charlie - Emergency Pet Hospital Near Me - Manchester, New Hampshire

My son brought his cat here. I was upset at the fact that they were so quick to tell him that this cat was doomed to die and "not make it through the weekend " This is not how handle owners of animals. You must have more compassion and be more sensitive to their feeling. I'm sorry to say I would not recommend to anyone to go here if they are looking for help. Because it's $$ that concerns them. Sorry for the not so great review. But I had to say something. Kindness goes a long way, if you don't know how get out of this business. Whomever was on all 6/19 in the am. May I also add that the vet on call wanted to run bloodwork for $200 plus iv fluids for $200 and an ultra sound for $300. So a total of $700 for tests for a cat would not make it through the weekend. Upselling on the desperate and worried owners of this cat. read more

4 and a half hour wait. Was never seen. They Claim to take critical animals first. Apparently every one ahead of me was critical. Including 4 dogs that came In and left wagging their tails. Several people complained about wait and got the same response out of their book of excuses. They told the man who came in after me his cat was next ar which point the man questioned why they weren't taking me. Their response was his cat was critical. Possible urinary infection is not critical. anither cat having trouble walking fir four days is not critical. My cat having head to side, gait disturbance, lethargic and ear pain was less critical than every other animal that came in. And their answer was "you can trying calling around and see if another clinic can see you" be careful if you have a true critical emergency they will probably tell you there 6 ahead of you. go any here else not there read more

Excellent experience for the second time with our cat, great staff, always there and always caring and knowledgeable, good all around. Highly recommended! read more

Sadly, our Bernese Mountain dog declined quickly. My normal vet could not see him. We went to VEC, and unfortunately, it was best to youthenize him to make take him out of his pain. There is nothing good about this experience in terms of feelings. But the staff (ranging from receptionist to techs to the dr) were amazing. They were attentive, compassionate, and caring. They respected our privacy as we said our good byes:( I pray noone has to go through this but we all know it is part of the circle of life. I would highly recommend them. PS - I even recieved a sympathy card from the clinic with a beautifylly hand-written note from the vet. read more

This vet is absolutely horrible!!!!!!!!! I have 6 dogs and all they do is over vaccinate. When you choose to refuse a vaccination they make you feel like your a bad person because of it. They charge an extra $100 if you spay your dog over 6 months! My dog was only 7 months. Not to mention they AWAYS MAKE you wait a minimum of 40 minutes after your appointment time. Any sort of appointment is booking 3 months out. Have a question? Forget it! They make you go to an emergency vet and pay triple! This was my experience today... They did bloodwork last week, called me 2 days later to say they didn't get enough or that there was an issue with the bloodwork so I have to take her back Monday. - ok no problem I'll bring her back Ok so they call me today and say the blood work that they COULD use tested positive for lime antibodies. Meaning at one point she had lime? So now they want to put her on a 4 week treatment plan which costs a fortune (okay fine) but they said they have to push out Sadie's spay. NOW WE HAVE A PROBLEM! Sadie got pregnant the last time because they didn't have any appointments available for her last spay. They refuse to do the spay because of something with anesthesia and her Lyme?? What bull is this??? She has no symptoms and you either forgot to put me in the schedule or are just trying to get a few extra dollars out of me. This is after charging a minimum of $700 for a spay!!! So I go... okay let's do the 4 week treatment and then do her spay immediately after. "Oh miss. Xxxxxxx the problem is we don't have any spays until September and at that time you would need to redo the $300 bloodwork you just had done" DO NOT GO HERE!!!! They are the absolute worst!!! read more

Thank you for being kind and professional. For your quick diagnosis and for understanding how hard it is to lose a pet. read more

Veterinary Emergency Center - I will miss this boy forever. Thank you for making him comfortable and at peace - Emergency Pet Hospital Near Me - Manchester, New Hampshire

Thank you so much for taking such great care of my Frankie. Your fast acting staff members without a doubt saved us from a very grim outcome. I was met with the highest level of respect from everyone I spoke with. Even at 3 am when I was calling for my second update. My dog is nothing short of a wild animal at the vet and the professionals here safely handled him. Spending my money here is such a good feeling. Thank you for working so fast with poison control to save my baby. Emergency care is expensive, owning a pet is expensive. The break down of our bill included an very extensive affordable treatment. read more

I brought my GSD here for emergency Surgery for bloat. The staff from the receptionist, vet techs and Dr. we're incredible. They all explained everything that was going to have to happen very clearly The Dr was great she talked with me before and after surgery in great detail. I was able to call during the night to check on her and the overnight staff was great as well. For such a bad situation they were delicate and sincere. Thank you for saving my girl! read more

Veterinary Emergency Center - Alive and home now resting after bloat Surgery - Emergency Pet Hospital Near Me - Manchester, New Hampshire

Ok, so in reading all of these negative comments, I need to chime in here. About a month ago our dog Meatball who is 4 years old & 14 lbs chewed an entire advil that I personally dropped. We called these guys and they instructed us to give him hydrogen peroxide to force vomiting. Well, we were unsure that he threw it up since it was chewed and just waited. 2 days later Meatball was getting worse so we brought him to our regular vet-Bedford Animal Hospital and the blood work was bad, he was dying of kidney failure. They instructed us to bring him to Manchester which we did. These guys saved his life... I don't care how much money it winded up costing, he is alive and back to his normal self a month later. This is an 24 hour emergency hospital, it is like going to the 24 hour emergency room at the hospital at 3am, you're gonna pay. It's expensive, to have a pet or even a child it's gonna cost you some cash some time or another. Honestly, I would refer everyone I know to this place and I would for sure take all of my pets here if another situation arises like this... they are nothing but thorough, keep you totally in the loop with calls (which by the way they treat you like family when you call), emails, etc... the doctors are phenomenal and repeat everything over and over so you the consumer who is not a vet can actually understand what they are doing to your pet to save them. Highly recommend. read more

Veterinary Emergency Center - Emergency Pet Hospital Near Me - Manchester, New Hampshire

It has taken me 5 days to digest & Submit this review Please I Beg you do Not take your beloved to this hospital ever 1. They are unable to care for the Acuity Level that they are More than happy to take the money for 2. The doctors specifically Dr. Major and Dr. Jurgens are incredibly rude and have no compassion even seem excited when they're talking to you about your dogs illness 3. The first morning to go visit our dog which we were fighting to save her life we met her out back to be able to see her The technician that brought her out were dressed in all the PPE equipment They have a backyard area that's fenced our girl look like she had been destroyed by multiple Ivy attempts that apparently went bad I work in infection control and I will be reporting them for the fact that their entire backyard is full of dog soiled stool We had 15 minutes with our girl and as we tried to walk her around there was diarrhea everywhere all over the yard outback 4. The day before we took her home to continue IV therapy at home as I am a nurse I was asked why I would need a receipt Then last Friday I was told when they knew we were taking her home to be euthanized last Friday but they owed me a refund 863.45 But they had a computer glitch and they said they would be calling me to make sure I got my refund The focus was on my baby girl four-year-old lab Lyme Nephritis that they failed to treat failed to give the right antibiotic to Doxycycline ( They did not like it then I'm a registered nurse and I know about lab values antibiotics and what antibiotics treat different disease and bacteria Reisce was my 4 yr old yellow Lab she was soiled terribly when we picked her up Friday & her skin was raw They said she had had explosive diarrhea and vomiting all night she had no diarrhea when we picked her up but her bottom was raw and red because she didn't get the care she needed hygiene wise 5. I will be reporting them for their back facility they're are gonna see this review and they'll probably go clean up the lawn as soon as possible it's disgusting we could not even walk Reese around our last time with her at that place trying to walk around with our time with her we couldn't even navigate the stool all over their back courtyard fenced area The backyard is & was 100 % disgusting It will be reported I'm an Infection Control Nurse when you're walking out sick dogs and animals to relieve themselves is disgusting to do that in that area My baby looked like she went through a meat grinder , not the 4 yr old we left " Trusting" to be cared for She relaxed as soon as home with us & had time The only sad silver lining is that she had from Friday to Sunday morning at 9 AM when we were able to euthanize her on our back deck gracefully with Dr Sernik from the Journeys End This Place should be shut down & after in my town of Peterborough I was told which just reassured what I already knew Said where we had brought my baby Reisce to and they said "oh no no no oh no no not" Manchester And our landlord of eight years tried to call us but she had already been there and it was a day we were taking her home to die and he said that is a very bad place do not take your animal here I am working hard and I will make sure that these people are shut down they are taking in an acuity level that they cannot handle and they are unprofessional they're rude they're money oriented and they have no bedside manner and those vets need to have serious education far be on their veterinary education The town of Manchester will be notified so you might wanna start cleaning up your back fence area instead of having sick dogs have to navigate When they are already "moving sickly slowly " around piles of stool it was Disgusting That is a huge measure of cleanliness and professionalism your backyard area is disgusting and I wish I would've heard from the people in my town I wish I would've read more I never would've taken my dog there the only reason I did is because of vet that recently started working there suggested it other than that it would've been caves CAVES not your hospital because you guys should not be a business and you should be shut down Lastly The last $1300 that I paid I looked at the woman and I had to "Ask" for a receipt 100% rude I said yes that's a lot of money and I said I need a receipt and she rudely said back to me well most people don't need one unbelievable steer clear of this hospital please I beg you I'm not done I care about the infection control I care about how my how my dog was treated how I received my dog The best dignity and the most selfless gift I could give my baby four year old yellow lab Reisce was to get her out of there Friday and let her die at home and in dignity and cleanliness and with us instead of at a disgusting terrible place read more

Last night my cat Dinah experienced saddle thrombus. My husband and I rushed her to the Veterinary Emergency Center of Manchester thinking she must have a broken leg. We were sorely mistaken. The doctor told us what happened and explained our choices. We had to make the heart breaking decision to let her go. We knew it was the most humane thing to do. We had never been to VECM before but from the receptionists to the vet techs to the doctor herself, everyone was so kind and accommodating. My husband and I were terrified and devastated. I haven't cried that hard in a very long time. I want to say thank you so much to the entire staff. I wish I could remember everyone's names but it's all a bit of a blur of sadness and tears. You all took care of us very well. And helped our sweet girl cross the Rainbow Bridge in comfort and peace. Thank you for taking away her pain. And for so gently and expertly walking through that moment with us. Best, Sarah and Paul Higgins read more

Everyone here is amazing!!! The doctor actually spent time going over everything. They were also very reasonably priced and the place was immaculate read more

When my cat was having an issue putting weight on her back leg I called my vet to discover they were on vacation. The message recommended Veterinary Emergency Center, but after looking at some reviews I almost did not bring her to this establishment. My cat then started to "army crawl" and I knew she needed to be seen. I called to start the pre registration process. I was told there may be a longer wait as they need to tend to emergencies first and a paw injury clearly wasn't a matter of life and death, which I clearly understood. On the way over my cat started panting which I first thought may be from a hot car ride. Within minutes of checking in the triage nurse called us. She discovered that much more was going on, it was respiratory distress and it didn't seem like a paw issue (as my cat had grown even more weak). They rushed her back for tests. Unfortunately these tests came back with devastating news and we had to make the tough decision to put our 14 year old cat down. I was moved to a comfort room where I could say goodbye. Every single person I encountered, from front desk, triage nurse, Dr Jenkins, the staff to talk to me about cremation options and those who brought my cat in to say goodbye, were wonderful. It seems many of the negative reviews were about prices. I honestly felt prices to be fair. Payment is due at the time of service (as it is at most doctors offices if not insured) but they do work with care credit and will tell you how to apply if needed. I am so glad I didn't get hung up on negative reviews and gave these place a shot. They made one of the hardest days a bit easier with their compassion. A few days later I received a sympathy card in the mail with a personalized note from Dr. Jenkins. It meant a lot that she took the time to send us this. I hope to never need an emergency vet again, but if I do I would not think twice and definitely head straight to Veterinary Emergency Center. read more

Veterinary Emergency Center - Front of sympathy card we received from Dr Jenkins - Emergency Pet Hospital Near Me - Manchester, New Hampshire

we had one of our cat seen here a while back and the care was very good the cat was fine and the bill was not to bad the staff are pros at what they do here . read more

This post is being written to hopefully caution other prospective clients from having the same heart wrenching experience that I endured for the last six days. This review is to stop you from using this hospital. They are the worst animal hospital I have experienced in 30+ years of owning an animal. Animal Care: The lackluster service of this animal hospital is by far the most heinous part of my experience. My animal was initially seen on a Friday, I was told that he was in fantastic shape for his age, and that this small issue is the only problem he was currently having. After following the direct instructions of the vet, my animal was in shambles on the following Monday. I brought the animal back to the hospital so that they could receive consistent treatment from the same place, hoping that they would be able to give me some more insight into the change in my animal after following their directions. My cat was severely dehydrated, per the vet's own comments, it was not until FOUR hours later that my cat was finally given IV fluids. When I questioned the vet why the treatment was delayed, the response I received was that they were "busy". I regret bringing my cat to this hospital the second time, he deteriorated so much under their care. Costs: I understand that high costs are expected for the treatment of an animal at an emergency hospital. The problem with this hospital is that I was given a quote on Friday for the treatment that the vet and I spoke about. I was given a ballpark figure of what the services would cost, and I gave the go ahead because saving my little buddy was worth it. The bill I was presented with, was 173% over the high end of the initial figure. As stated before, I understand the nature of these services and that the prices can be high, but almost doubling the quote is outlandish. When I questioned the manager of their tactics I was given a blanket "I'm sorry", no explanation. Communication: This is the area where the staff of V.E.C. of Manchester are the most unprofessional, and create the need for me to write this review. The main telephone line to their hospital only works part of the time, the rest of the time you are given an Verizon error message. This is just what one is expecting when checking on their sick animals. Do not expect more than one update every 12 hours, they are merely "too busy" to be bothered. There were multiple phone calls, and even an email that were never returned to us.. The hospital was asked specifically to give me a call if my cat became worse under their care, while making this request I was met with hostility from a "nurse". She rudely explained to me that they were too busy to complete special tasks. I remind you that my cat was staying overnight for IV fluids and observation, a phone call didn't seem like a wild request. In reality, my cat became much worse overnight, and they never called. All in all, this place failed my animal. It's not that he slipped away, it's not that the price was too high. It's that they didn't complete the most basic tasks to give him some relief in his time of need. It's that they took my money, and didn't provide what their slogan promised an "excellence in emergency care". I will never take my animals to this hospital again, and I pray that you don't either. read more

DO NOT GO HERE UNLESS YOUR PET IS IN VISIBLE DISTRESS...or you will wait. Honestly if I could give this negative stars I would. Google would not let me speak truthfully here so I will keep this PG. I went to this Veterinary "Emergency Center" due to no other offices having open availability for my dog to be seen and having no other options. We arrived at the office around 12:45pm-1:00pm. I can say we were greeted with kindness and given a form to fill out, but was told over and over "We don't have wait times". I was there because my dog was having urinary issues and initially she was triaged within the first 20 minutes; in the room the tech only took her temp, heart rate and asked a series of questions about what was going on with her but did not see a doctor, nor was she physically given an exam. We went back into the waiting room where we sat FOR OVER 7 HOURS. We were given NO information, never told that animals in visible distress were being seen first. I do UNDERSTAND the emergency nature of your hospital. When I asked how much longer I heard "We don't have wait times, sir." and "Currently there are two pets in front of yours." which the last one was repeated a few times which did not make sense to me since new people were walking in with pets not in visible distress and getting seen and we continued to sit. I completely understand the emergency nature of the hospital, but how do you determine one dog's emergency over another without a full examination by a doctor? How do they know it's not a more serious condition such as bladder cancer without a proper exam? My dog came into your hospital not able to fully urinate and could not control when she did. She dripped all urine all over the place walking around and sometimes it was pink (mixed with blood), she was not eating all her food, was lethargic and when she first got there she was shaking like a leaf, but not an emergency...unless maybe she had bladder cancer and collapsed in your waiting room (Which you wouldn't have found because you NEVER EXAMINED HER). Finally at hour 7.5 they finally brought her in and took a urine sample...FROM THE FLOOR...and tested it (Which they could have done anytime since my dog was peeing controllably the entire time we have been there) and stated that she did have bacteria in her urine and that it is a possible UTI, but it is hard to tell because it was off the floor and is a contaminated sample (No really?) so they took a sample via needle and tested and diagnosed a UTI which is what I thought it was and even stated to them several times. They gave her the antibiotics she needed and they also gave her GABAPENTIN 100mg 3X A DAY which I understand is for the pain associated with the UTI, but she took 1 dose that day and was doped out of her mind and out cold all night...I had to check if she was still alive. I could not imagine if we had given her the med two more times the next day. As I stated above if you value, and love your pets...do yourself a favor DO NOT GO HERE! read more

We had a bad experience when we brought our sick dog into the ER. They made us give all his info and what was going on with him. We were very upset, and they didn't like our tone, and asked my husband to leave the building. So I stayed with the vet and the assistant, and told me the initial costs for the exam and IV. I asked what were the next steps and the cost. The price for emergency surgery, cremation and bill so far would add up to almost $7,000. I asked if my husband could come back in, because he was getting worse. He was told he had to be nice, we both assured he would be. They had our dog out back and would not let us see him until we paid some kind of money upfront. We asked to see him again. Ten minutes and he was going downhill fast. They asked if they could give him something for the pain and we agreed. Next more talk of helping him until some of the payment was settled. 20 minutes later, the vet said he was dying and the assistant said he was dead. During this whole hour and a half they could have treated him instead of keeping him away from us to extort money from us. They killed him out back and brought us his body. If you care at all about your family members, never bring them here. read more

DR. Philip Hyde and all the staff was was the best and very compassionate and caring when dealing with my 13 year old cat Tigger. Thank You!! RIP Tigger you were the best and will be missed!! read more

awful, awful awful....this is not the place to go for emergency care you will wait hours while you pet is actively dying before your eyes...horrible read more

No structure, no communication, no care. I can't believe we sat in the waiting room for 6 hours and didn't even get seen with our dog vomiting blood, watching others come in with non life threatening issues and be taken in right away. Regardless of the increased emergency visits, patients should be seen based on severity. How your staff can sit there and say "Don't worry, your next" hour after hour is beyond infuriating. Don't waste your time or money here read more

My husband and I had came to the hospital because our dog was bitten by another dog. Excellent service even on New Year's Eve. Waited about an hour and half like expected but once she was taken things moved right along with her surgery and the follow up. Very friendly staff. read more

I don't recommend !!! When dropping off my baby I trusted that he was in good hands, not the case. They need to make sure when they take the dogs out side they do not eat the grass, weeds and leaves. I asked to see the area where they walk them, I was turned down. My heart is broken thinking they let my poor Baby eat all these leaves during the 48 hours he was there. After being home 1 day from this place He started pooping leaves (lots) it became diarrhea with leave and weeds. Then I noticed blood mixed with looked like weeds!! My dog relieves him self on pads & I walk him a little, he has never pooped leaves because I would never let him eat leaves. Was my poor Baby so hungry that he ate all this stuff while being in their care ? I was told they have no trees or weeds ... I checked it out and there are plenty trees and weeds out back. I never complain about places but this breaks my heart to think I allowed him to be treated this way by leaving him there ! I want some answers ! I told them to look at the cameras out back in the walking area to end this! There is NO where else he could of ate this stuff. I do not feel like I was treated kindly when telling them this. read more

This morning my 3 year old dog jumped up on the bed and then was falling repeatedly, his gums were very light colored and his breathing was labored. I scooped him up, as he couldn't walk without falling and started driving to Manchester. I called Southern NH Veterinary hospital, because we've taken our dogs there prior but they didn't have a vet on at the time so they suggested I go to VEC instead. I called ahead just to give them an acuity update for when we got there. I carried my dog in and immediately sat down on one of the benches in the seating area. Before I even sat down one of the receptionists was calling for a triage tech to come see us. She was there within a minute, she checked out his gums and listened to his heart, grabbed a gurney and then brought him out back. I was called into an exam room just a few minutes later, Heather, the same vet tech, asked some questions about Torque's medical history, and said he was stable enough to meet me in the waiting room to wait for an exam, but asked me to stay in the exam room until I talk to the doctor. Dr. Hyde came in a little while later, he told me that Torque isn't falling anymore, but that he was still very wobbly, so he wanted to keep him out back for observations. He said that the initial work up was pretty boring, which was a good thing, and suggested that Torque was likely having an anaphylactic reaction, but was genuinely honest that he couldn't be certain of that diagnosis because there aren't any tests to confirm it. He talked about other things it could be, but suggested that we start with the treatment for anaphylaxis first. He offered several options for treatment, and complimented how good my dog was being and how cute he is, which I already knew, but hearing it from others is great too! We decided on a course of treatment and I returned to the waiting room, before I exited the exam room he told me that he'd treat Torque as his own dog, I'm not sure why that made such a difference, but it helped me so much knowing he understood the gravity of how much I love my dog and how important it was to me for Torque to be okay. He even took the extra time to make sure our other dog that was at home was okay and not having any symptoms, in case this was a weird infection or something. Dr. Hyde didn't have to do that, our other dog, Turbo wasn't even there but it was important to Dr. Hyde that he was okay too. A few hours later he came out and reported that Torque was looking much better after the treatment and that we could go home if I was comfortable with it, he reassured me at least a dozen times that if anything came up that made me nervous, or if Torque got worse that I could call him and he'd see him again immediately. If I had one piece of constructive feedback to share it would be that although Heather was very fast and thorough her affect was pretty restrictive. There's no doubt that her job is very difficult, and high stress, so I'm going to assume that today was just a bad day for her. I didn't necessarily have a problem with how she treated me, other than her being pretty flat, but there was an elderly woman than came in that Heather was very stern and pretty dismissive with, and that was hard to overhear for myself and others in the waiting room. But again, I'm going to assume she was just having an off day. My husband and I have been to multiple veterinary hospitals in the last four years with our different dogs, and while we do love the staff over at SNHVH, Dr Hyde is by far the best vet we've seen. He's so compassionate, honest, and transparent. He made a joke that he hopes he never has to see us again as we were leaving, which we hope to be true, but if anything dog-emergency related happens again we will definitely be back and requesting him, being able to trust your vet is so huge! read more

Had quite a scare with our 11 month old rescue pup! He was stung by a bee and had a terrible reaction! We called right away and rushed him in. They got him right in! A couple hours later he was treated & we headed home! Today he's doing much better! Super grateful for the staff here! read more

We brought our dog here after he ate a bowl of onions on forth of July. We called on the way in and when we arrived they took him in right away. The vet explained what they were going to do and kept us updated the entire time, bringing us into a room off the lobby to keep our privacy. They also were great about ensuring that both we and our dog were comfortable. The price was much less than we expected. We also saw a man come in with his pet who had been struck by a car. They again jumped into action and took the dog back to take care of him. read more

Saw them about my dog having bloody diarrhea for a week and expressed that she had only thrown up only twice but had diarrhea constantly. I also told them that my dog was still eating and drinking water normally. All the doctor did was give her an IV and anti-nausea medicine which she didn't need and give me packets of probiotics $800+ dollars and a week later my dog is still pooping blood. read more

Our experience is consistent with the reviews below: this place is all about the money. When we brought our dog in for suspected lymphoma, they took advantage of our vulnerability and pressured us into ordering an expensive test that our vet said was unnecessary. They continued to pressure us the next day to take a $900 test to identify the type of lymphoma our dog has, which our vet told us included over a $500 markup/margin for the Emergency Center. Our vet said we probably didn't need that test either, and that it was questionable for them to push the test a day after our emergency visit and before we had spoken with an oncologist. Even worse, our vet and our oncologist would have charged us only about $400 for the same test. Thanks to the Veterinary Emergency Center of Manchester, we have much less money to spend on treatment for our pup to extend his life. Thanks VECM for making a devastating situation even worse for my family. Edited to add that we took our pup to VECM two months prior with a swollen lymph node in his eye, which they -incorrectly- said was nothing to worry about. They should have caught his lymphoma then...yet another way the VECM failed us. read more

My golden retriever, Jack, was recently a patient at the Veterinary Emergency Center of Manchester. We were referred there by our veterinarian for possible bloat. Jack was admitted early afternoon and was released the next day. Everyone we dealt with from admission to discharge was extremely caring and professional - so much so that I actually commented on this within the first 10 minutes after we arrived there. Jack received excellent care while a patient, and the doctor called me personally at home late that evening to give me an update. They had advised that I call at any hour - day or night - to check on Jack, but they called me first. Honestly, each and every person working there put my concerns about leaving Jack there overnight to rest. I am so thankful that I found this place and would take my Jack there again, if necessary. I notice that some people have commented that the place is very costly. You can either take your pet to a less expensive emergency center (a "Holiday Inn Express") or you can take him here (more of a "Renaissance" or "Four Seasons"). Both serve a purpose, both are acceptable. But you definitely get what you pay for, and when it comes to my pet, I will bring him to the Veterinary Emergency Center of Manchester every time. Kudos to this team for the amazing pet emergency hospital they have created. read more

Me and my daughter recently had a sad situation where we had to put her cat down and I have to tell you this place was amazing sympathetic and then three days later in the mail they send her a sympathy card. I cannot say enough about this place and the people in it and the care that they give to both the animals and the people that bring them in read more

Veterinary Emergency Center - Rawr - Emergency Pet Hospital Near Me - Manchester, New Hampshire

Lack of communication, wasnt seen. Employees hanging out in the parking lot while patrons waited in lobby to have their animals assessed. Good luck. read more

Our cat Anna received excellent care at Veterinary Emergency Center in Manchester. The staff were all wonderful, very nice and took excellent care of our girl. We were lucky to have gone there during a quiet time, and Anna was taken right in and seen within minutes. I know this isn't always the case, as emergencies happen, but the staff does their absolute best to get your pet seen as soon as possible. High kudos! read more

I can't find words to truly express the gratitude I have for the VECM staff! Dr. Pascoe and his team were nothing short of amazing during my recent visit with my English bulldog after he suddenly collapsed. I was met at the door on my way in and without hesitation the medical team got to work on my boy while the team at the front desk did their best to calm my nerves while they checked me in. Even though situations like that feel like an eternity, I was quickly updated about his condition and ongoing diagnostics. Not long after, Dr. Pascoe reviewed the results with me, taking the time to explain (in laymen's terms) what each result meant, the diagnosis, and course of treatment. I felt my nerves calming as he spoke and i literally had to stop the doctor at one point just to let him know how grateful I was to have such an amazing doctor taking care of my baby. Before heading home for the afternoon, I was able to spend some time with my little guy; the team was happy to update me each time I checked in and again allowed me to visit with him before I went to bed for the night. The turnaround in just one day was nothing short of miraculous!! I truly have never had so much confidence and trust in a medical team as I did with VECM! I knew without a doubt that my baby boy was in amazing hands, being cared for as if he were their own. He made some wonderful friends with his team of doctors and nurses, who even called to check on him after he came home. As I said earlier, there are no words that come close to expressing how thankful I am to each and every person on the VECM team. My Meaty bear is home and back to his healthy happy snuggly & lazy (haha) self because of you all & i am eternally grateful!!! read more

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