TL DR, "Ivan" was extremely rude and a sleazy salesman that endangers his clients. Do not buy the…read morered Mazda Protege5 that is for sale (or rather any car that is for sale here) To my credibility, this is not the first Mazda Protoge5 that I have owned, I have done top to bottom maintenance on this kind of car and am not naive nor a novice to this vehicle. That being said, I will detail the pre-test drive issues I found with the car. For starters the glove box handle was broken. Just straight up missing. When I asked how do I open the glove box, "Ivan," said "here let me open it for you." He then proceeded to finger the broken glove box, prying at it to open, where he never got it open, and then just moved on. The roof rack trim is cracked, and on this kind of car this can result in water leaking into the cabin and causing mold to build up. Before the test drive I turned on the ac to test its functionality. The belt that drives the ac let out a loud squealing. I asked him "So whats up with that" and he remarked "its just because you just turned on the ac, it will go away." During my test drive I noticed that the seat belt light does not shut off despite all passengers wearing their seatbelts, I don't even begin to know why. Another problem I noticed is that the shifter linkage needs rebuilding, the shifter is "floppy" and does not return to neutral, you can literally throw it side to side and it will stay there. The two major problems with this car are ones that I consider dangers to the client. The clutch is almost gone in this car. The clutch is "all the way to the floor" meaning the diaphragm spring in said clutch is wearing out. I asked him when the clutch was replaced, he responded that he did not know, this means it is probably still the original 150k mile clutch. The most dangerous of them all is the brakes. I notice that when braking, all of the linkage and body of the car shakes, this means the rotors are warped or severely worn down. This is an EXTREME safety hazard. DO NOT BUY THIS CAR. When I asked him when the brakes were last replaced he claimed that his shop had replaced them. I asked "the pads and rotors, or just the pads" he said "both." Intentionally lying and risking the safety of the client. What bothered me extremely is that when I asked to test drive the vehicle "Ivan" said "look man, I am busy, the price of 5000 is firm if you aren't going to pay full price don't even bother wasting my time" (The audacity of this dude I swear). I drove an hour to purchase the vehicle, and after being extremely mislead, this "Ivan" was not even willing to negotiate. Overall, in my experience with this "Ivan" and the Active Auto Group was not only disrespectful, but downright criminal. Do not even consider buying a car from here. As similar to the other individuals leaving reviews, I was blocked shortly after leaving his lot. This is in an attempt to prevent negative reviews on his Marketplace account that would hurt his pr. I know this "Ivan" will probably respond with some cookie cutter pr rebuttal trying to devalue or dismiss my review. That is because he only cares about making a quick buck at the expense of the safety of his client. Do not be mislead, do not buy a car, do not waste your time, do not risk your life. Also suspicious that on Yelp the name of this location is "Forza" instead of the actual name of "Active Auto Group."

Really happy with the whole experience. The car drives great, and the process was smooth and easy…read morefrom start to finish. Definitely satisfied overall.

Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

Car had major problems and they refused to fix it. When I filed in small claims court they sold and…read morecouldn't reach them. A BMW/MERCEDES shop purchased it from me. Stay away from these thiefs

I was car shopping during the pandemic and came across community motors. I have to say that this…read morewas one of the best experiences in purchasing a truck. Even though the truck had some dings and was a little older. I felt like the deal hr gave me was pretty decent. Bryan was very professional and catered to our questions as well. All around great place and decent prices. Service was up to pat. Ask for Bryan and he would be gladly to assist you in a professional manner.

- update May 15, 2026 Dealership was able to transfer the…read moresalvage car title paperwork with Dmv, 7 weeks after purchase, very relieved title problems- 4/28/26- dmv has not received any title transfer paper in over 33 days after payment, I contacted Lawrence many times and he said he will follow up with his dmv agent, hopefully they will come through and get the car title transferred to me within 90 days otherwise I don't legally own the car despite buying for it, very uncomfortable with this situation

Over the top customer service! I hope they grow into a larger business! Did a lot of extra work…read moreafter the purchase at very fair rates!

El monte The buying experience was fine. Test drove 3 cars. Left the same dy with the I ne I…read morewanted. Got my 4k rebate (only reason I bought an ev) no haggle room didnt care left with my model S for 15999 after rebate. Bought the 3 ur warranty so what sub 20k for this awesome car ? Easy. Now the follow up with Debra the general manager out of Norco.... useless people never got sht resolved I needed. Would I buy again ? Sure but at least know what your buying and do your research cuz they do and know. Deff better places to buy but if your savy and don't get bamboozled by shiny paint you'll be good

Inquired about a car, got someone named Mark (who may have been AI) who was supposed to check on…read morethe accident history of a vehicle, also asked if there were any other fees, hours go by with no answer. I actually got ads about a Telsa via text while waiting for the response and after right around 7 hours with no answers to basic questions I googled the business to find terrible reviews and simply unsubscribed from everything.

Picked up a car here from Andy Lin, and all I have to say is that these guys provided the best…read morecustomer service hands down. My deal wasn't easy to deal with as I had to get a vehicle trucked in from another state, and they seriously went through a lot of work to make everything possible (not just the trucking part). Andy was very professional, friendly, and patient with me throughout the entire process; You can tell that he genuinely cares and thinks in the client's best interest. It's rare these days to be able to find someone you can really trust for things like this. If you're looking to get a car, oil change, do body work, or anything car related, the team here can help you out with pretty much everything. They are car enthusiasts; they know what they're doing and are passionate about what they do. A huge thank you to Daniel and Tony as well for all the help!

I Recently purchased a Audi A4 from this dealer : ) Tony was very helpful! He gave me a pretty good…read moredeal. Good service!

Overall, I had a very positive experience purchasing my 2023 Hyundai Kona this past weekend. Was in…read morethe market for one, saw one I liked on Carfax for what I considered to be a super-competitive price, made an appointment to see it on Saturday. My salesman Albert was friendly, professional, and never made me feel rushed. He even took the time to drive me to my bank so I could pick up a cashier's check to pay for it in full, which I really appreciated. Once I returned, the finance department had everything ready, and the paperwork was completed efficiently. From the start of my appointment to driving off the lot was just under two hours, making the buying process much smoother than I expected. The reason I'm giving four stars instead of five is the pricing structure. The advertised price was very competitive, but the vehicle also included a protection package that I was told was mandatory. But even with that package, the final price was still lower than comparable 2023 Konas I found through Carvana and Carfax with similar mileage/accessories (sunroof, upgraded display, etc.), so I do feel that I received a very fair deal. I simply would have appreciated greater transparency about the final price from the beginning. Overall, I'm happy with my purchase and with the customer service I received from Albert and the finance team. If the pricing had been presented a little more transparently upfront, this would have easily been a five-star experience. If I'm ever again in the market for a used car, will definitely give them a shot in the future.

Don't waste your time here! They advertise a certain price then try to add lojack, ceramic…read morecoatings, and other things to raise the price on you.

I highly recommend Longo Toyota! This is our 4th Toyota purchase from Longo Toyota, and the service…read morewe continue to receive is always more than expected. A special thank you to Shawn Castillo, Digital Sales Manager. Shawn stayed with us throughout the entire process and was always positive, professional, and helpful. We never felt rushed or pressured at any point. He made the whole experience easy and comfortable. Thank you, Shawn, and the entire Longo Toyota team! We'll definitely continue coming back.

I want to give a shout out and a thank you to Robert Castillo in sales. I was recommended to him by…read moremy co-workers that have bought cars from him. I had reached out to Robert during the week and told him I would stop by on a Sunday. Before heading over to Longo, I decided to stop by a local dealer as i figured it was a closer drive.... As I was sitting trying to negotiate a deal, Robert messaged me asking if I was going to be stopping by at Longo. Thank god he reached out, after explaining my current deal and expressing my frustration with my local dealer he told me to come to Longo and that he and his manager would help me out. He kept his word and helped me get a better deal than my local dealer was offering me. I am so glad I reached out to Robert and got his help. This is actually my second time buying from longo. The first time was for a 4runner with a different salesman that I dont remember his name. This second time was even better with Robert.

Buying a car can be stressful, but Andrew made the experience much smoother. I really appreciated…read morehis honesty, communication, and willingness to go the extra mile to help. Thanks to his dedication, I was able to drive home in my BMW 430i, and I'm very happy with my purchase.

我们【樺輝汽車】是洛杉矶三十年的老店，车行有3条大红线，不做改表车，不做严重事故车，不做报废车翻新。…read more 车行只做优质车源，全部车辆都是clean title的车，车辆正规过排烟，我们收车之前会严格把关筛选，收车之后会直接送到维修厂做全面检查保养，机油/刹车/排烟/轮胎/检查结构等等都是必选项，通过整备后的车，确保没有问题才会开售，每台车都有carfax报告，承诺里程真实，购车送质保，确保你们买得安心，用车放心。 车行重心在于车辆的整备与售后服务，每台车都是带质保出门，送保养，并且还有24小时中英文客服为您保驾护航，解决路上紧急事件。

I had an amazing experience buying my my 2013 Toyota Camry LE from the 100 S San Gabriel location!…read moreOscar is an amazing salesman who worked with me during and outside work hours to match me with the perfect car for the price I needed. He and his team was very patient with me through the process. I 100% recommend checking out their inventory. They take care of their cars very well. There is a service center on site for maintenance (ex.oil changes) and car wash as well.

Thank you HJ Auto Group for being a part of Sheraton San Gabriel's Grand Opening. Your customer…read moreservice is to be commended. We truly appreciated the collaboration. Event Producer: Dee Lee Designs Photographer: Clair Chang Films Actor & Actress: Jared Phillips/Tiffany Munoz Venue: Sheraton San Gabriel