Saw an ad on marketplace for a 1998 Honda Prelude and was interested, which then lead me to Active…read moreAuto Group (No longer are under Forza Motors) and Ivan was quick to respond. After discussing what day and time to meet, and over the course of waiting for Monday any updates or questions I had he would respond positively. Once I got to the dealership Ivan greeted me and we went to go see the Prelude. Looking around the lot from what I could tell Ivan took care of the vehicles he had, they were detailed from what I could tell and were very organized. When looking over the Prelude he let me look over everything, trunk, touching all the buttons, and there were some problems but just small things like the powered windows not working but I was purchasing a 20+ year car. After that we worked the final process out and now am currently waiting from confirmation from my bank and soon be able to pick it up! There's also a foosball table inside the store but I never got to use it. Ivan told me the store is family owned, and I would recommend purchasing your first vehicle, second, or third vehicle here because the service and communication with Ivan just can't be compared to regular brand dealerships better Update: The car had a check engine light come up but it was just minor like spark plugs and cables needing to be replaced. Just keep in mind some of these vehicles are old and depends on whoever the previous owners were of the vehicle you are interested in

TL DR, "Ivan" was extremely rude and a sleazy salesman that endangers his clients. Do not buy the…read morered Mazda Protege5 that is for sale (or rather any car that is for sale here) To my credibility, this is not the first Mazda Protoge5 that I have owned, I have done top to bottom maintenance on this kind of car and am not naive nor a novice to this vehicle. That being said, I will detail the pre-test drive issues I found with the car. For starters the glove box handle was broken. Just straight up missing. When I asked how do I open the glove box, "Ivan," said "here let me open it for you." He then proceeded to finger the broken glove box, prying at it to open, where he never got it open, and then just moved on. The roof rack trim is cracked, and on this kind of car this can result in water leaking into the cabin and causing mold to build up. Before the test drive I turned on the ac to test its functionality. The belt that drives the ac let out a loud squealing. I asked him "So whats up with that" and he remarked "its just because you just turned on the ac, it will go away." During my test drive I noticed that the seat belt light does not shut off despite all passengers wearing their seatbelts, I don't even begin to know why. Another problem I noticed is that the shifter linkage needs rebuilding, the shifter is "floppy" and does not return to neutral, you can literally throw it side to side and it will stay there. The two major problems with this car are ones that I consider dangers to the client. The clutch is almost gone in this car. The clutch is "all the way to the floor" meaning the diaphragm spring in said clutch is wearing out. I asked him when the clutch was replaced, he responded that he did not know, this means it is probably still the original 150k mile clutch. The most dangerous of them all is the brakes. I notice that when braking, all of the linkage and body of the car shakes, this means the rotors are warped or severely worn down. This is an EXTREME safety hazard. DO NOT BUY THIS CAR. When I asked him when the brakes were last replaced he claimed that his shop had replaced them. I asked "the pads and rotors, or just the pads" he said "both." Intentionally lying and risking the safety of the client. What bothered me extremely is that when I asked to test drive the vehicle "Ivan" said "look man, I am busy, the price of 5000 is firm if you aren't going to pay full price don't even bother wasting my time" (The audacity of this dude I swear). I drove an hour to purchase the vehicle, and after being extremely mislead, this "Ivan" was not even willing to negotiate. Overall, in my experience with this "Ivan" and the Active Auto Group was not only disrespectful, but downright criminal. Do not even consider buying a car from here. As similar to the other individuals leaving reviews, I was blocked shortly after leaving his lot. This is in an attempt to prevent negative reviews on his Marketplace account that would hurt his pr. I know this "Ivan" will probably respond with some cookie cutter pr rebuttal trying to devalue or dismiss my review. That is because he only cares about making a quick buck at the expense of the safety of his client. Do not be mislead, do not buy a car, do not waste your time, do not risk your life. Also suspicious that on Yelp the name of this location is "Forza" instead of the actual name of "Active Auto Group."

Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

Car had major problems and they refused to fix it. When I filed in small claims court they sold and…read morecouldn't reach them. A BMW/MERCEDES shop purchased it from me. Stay away from these thiefs

I was car shopping during the pandemic and came across community motors. I have to say that this…read morewas one of the best experiences in purchasing a truck. Even though the truck had some dings and was a little older. I felt like the deal hr gave me was pretty decent. Bryan was very professional and catered to our questions as well. All around great place and decent prices. Service was up to pat. Ask for Bryan and he would be gladly to assist you in a professional manner.

- update May 15, 2026 Dealership was able to transfer the…read moresalvage car title paperwork with Dmv, 7 weeks after purchase, very relieved title problems- 4/28/26- dmv has not received any title transfer paper in over 33 days after payment, I contacted Lawrence many times and he said he will follow up with his dmv agent, hopefully they will come through and get the car title transferred to me within 90 days otherwise I don't legally own the car despite buying for it, very uncomfortable with this situation

Over the top customer service! I hope they grow into a larger business! Did a lot of extra work…read moreafter the purchase at very fair rates!

I did my research prior to coming in and I had my eyes on a set car and once I came in it wasn't…read moreexactly what I expected so I started browsing around. Thankfully they had plenty of options. Luckily Nate was there to help me out. Pretty chill laid back guy, he didn't rush trying to make a deal and didn't try to sweet talk me at all, pretty straight forward but helpful nonetheless. You can tell he sells cars on a daily. Unfortunately to get the car out the same day my credit union took a little longer than anticipated and Nate was patient enough to let us deal with that without rushing me or anything. He helped me set up the car and get everything ready and available to pick up the phone when I had questions after the purchase. No bs, no nonsense, just straight business. Don't even try to haggle they have no room for it. If you're trying to buy a vehicle and you're truly interested you'll get what you're looking for.

This is a sister store to the Norco location same owners…read more If Premium Autos told you that you had to buy a warranty or add-on to purchase your car, read this. I successfully got my money back, and others should know they may have options too. Important: Once a proper cancellation request is submitted, companies generally should process eligible refunds within a reasonable time. In many cases, 30 days is a fair deadline to demand written confirmation and refund processing. This is the blueprint I used: Step 1: Review your paperwork for add-ons such as: - Warranty - Paint protection - Interior/exterior package - Theft device - Service contract Step 2: Find the warranty company or administrator listed on the contract and email them directly. Example contacts I used: - cancellations@vtg-services.com - info@roadvantage.com Step 3: Send a written cancellation demand including: - Vehicle info - Purchase date - Amount charged - Contract/product name - VIN (last 6 digits only) - Statement that no claims were used Step 4: Include this key statement: "Premium Autos told me they could not sell me the vehicle unless I purchased this product." Step 5: Mention California Vehicle Code §11713.18 regarding optional products being misrepresented as mandatory. Step 6: State clearly: "Please process cancellation and refund within 30 days of this notice or I will file formal complaints." Step 7: If ignored, complaints may be filed with: 1. California DMV Investigations Division 2. California Attorney General 3. FTC 4. CFPB (if financing involved) 5. Local District Attorney Consumer Protection Step 8: Request written confirmation that: - Contract is cancelled - Refund is processed - Refund sent to lender if financed I was able to successfully get my money back. Keep everything in writing, stay professional, and act quickly.

Picked up a car here from Andy Lin, and all I have to say is that these guys provided the best…read morecustomer service hands down. My deal wasn't easy to deal with as I had to get a vehicle trucked in from another state, and they seriously went through a lot of work to make everything possible (not just the trucking part). Andy was very professional, friendly, and patient with me throughout the entire process; You can tell that he genuinely cares and thinks in the client's best interest. It's rare these days to be able to find someone you can really trust for things like this. If you're looking to get a car, oil change, do body work, or anything car related, the team here can help you out with pretty much everything. They are car enthusiasts; they know what they're doing and are passionate about what they do. A huge thank you to Daniel and Tony as well for all the help!

I Recently purchased a Audi A4 from this dealer : ) Tony was very helpful! He gave me a pretty good…read moredeal. Good service!

I mean not the worse dealership I've bought from and not the best. I bought a car here for fair…read moreenough market value. They brought the vehicle to a third party mechanic to have it inspected before purchasing upon my request. Staff and sales felt decently accommodating throughout the purchase. I just found it funny that once purchased, they didn't even bother to give the vehicle a wash before handing it over to me. The interior also smelled like a dog took a dump in the car for the first couple of days. While negotiating the GM Kevin said he would throw in a free Cila Jet coating. A day after, I called a sales agent to see if that offer was up on the table and to see the price of obtaining a second key for the vehicle, left him a voice mail and text only to hear no response. I'm just saying, don't promise me something and not do it. They just wanted the sale at the end of the day like most dealers do.

Good cooperation and meaningfull negotiations,prompt service.Clean facility,friendly staff.read more

It was an amazing experience !!! Justin paid attention to…read moredetail . Super friendly , attentive and knowledgeable . Great energy , hard worker . Grateful for Him. I recommend him to anyone looking into purchasing a car. Greta customer service !! Thanks again Justin

It's the best experience I have ever had buying a new vehicle. It was a quick process, very…read morefriendly reps. I knew what I wanted, and was in contact with Harley Wells (probably one of the best sales associate at Longo) who started the paperwork right away. She had me out of the dealership in less than an hour.

Andrew is awesome! He navigated us through every question, concern; issue with with…read moreprofessionalism and thoughtfulness. We now have the Sienna that we spent ages looking for. Thank you Andrew for all that you did to guide us so nicely through the process.

Great experience with everyone there very wonderful!! Very communicative in everything they do and…read morethe process in buying a car was very straight forward ! Thank you guys for helping me buy a car (:

Thank you HJ Auto Group for being a part of Sheraton San Gabriel's Grand Opening. Your customer…read moreservice is to be commended. We truly appreciated the collaboration. Event Producer: Dee Lee Designs Photographer: Clair Chang Films Actor & Actress: Jared Phillips/Tiffany Munoz Venue: Sheraton San Gabriel

Found my dream car on cars.com. Met with David who was easy to work with and highly knowledgeable…read moreabout cars. David made the buying process smooth and convenient. We worked out a great deal I couldn't refuse and I finally brought home my BMW X6. Great car, Great price, Great dealer! Thanks HJ-Auto