A lot of resources at this post office and friendly service! The staff were helpful and so nice. I…read morealso liked how it was open later than most post offices.

This is a fairly big post office that is clean and organized with friendly service. Depending on…read morethe time of day or time of year, it can be crowded. Recently, I went on a Thursday at 4PM with only 1 employee helping a customer and another customer in line in front of me. It was about 10-15 minutes before a 2nd employee helped the next person on line. I would rate it 3.5 stars, but rounded up because of the service and because I wasn't in a rush.

Apparently open at 8:30 am on a normal week day doesn't mean 8:30. It also doesn't mean open at…read more8:45. Left at 8:50 and still no one.

This is the most amazing USPS I have ever been to in my life. It is always clean and well kept. The…read morestaff is the most amazing staff I have ever encountered at almost any business ever. If you have a problem, they genuinely want to help you solve it and do everything they can to get things sorted out. I had an issue with the forwarding address I set up get confused with return to sender and was therefore receiving none of my mail. Within 5 minutes the very kind woman at the desk had her supervisor on the phone and he was correcting the issue. Beyond amazing post office and post office employees!!

I have a package stuck here, and it had been 5 days since the tracking number showed the package…read morehas moved. I informed the seller I purchased from about this issue, that way they could track the package as well. Update: I had to wait 5 days, I got super nervous. It never showed "moving through network" so I assume there are common errors here. The item arrived to another location thankfully, but I hope those who have their items stuck file a missing mail search, as it is the only possible way.

Pros: easy off/on for the interstate…read more Cons: never enough help! 1 staff member at 3PM. No self check out kiosk! I'm a drop and go customer. My labels are preprinted and affixed. I need a receipt. Put on more staff! Nebraska is fully staffed, Lakeland,, Celebration, fully staffed! But not the main hub? What gives?

I came all the way from Wesley Chapel to this location for all my postal needs. It's worth it to…read moreme. I can't say anything bad about this location. You get what you get and it is what it is. One things for sure they are always busy.

I have used the Carrollwood Post Office since I moved to the area in the 70's but never thought of…read moredoing a review until today, when I was checking the hours, and saw the 2 1/2* rating . I find that SO HARD TO BELIEVE!! Of all the offices in the area, it is the ONLY one where I have never had an issue. The staff is professional, friendly, helpful each and every time...in the office itself and it's delivery staff. Thank you, Carrollwood, for many years...decades...of terrific service!!

Other than one lady who reached out to me regarding a missing package the phone answering people…read morethere are terrible and some Indian sounding fellow picked up said hello and when I said hi hung up. Real bold behind a phone. Classy professional service. It's no wonder people try to avoid the USPS now. Horrible service

They do everything but their job. Don't recommend literally go anywhere else. Haven't had any…read moreissues to send any of my packages back but here

This place is so slow, 20 minutes of wait on a slow day. I've been to several usps offices,, this…read moreis the slowest so far.

Always friendly, never speedy. It doesn't seem to matter what time of day I arrive, someone is…read morealways going on 'break', and one person is working, with the line about ten people long. This last visit, one man was working the register, while we all watched the woman go on break, and people there to pick up packages had to step to the side and wait. Finally, after about five minutes of additional waiting, two other women came up from the back and grabbed those tickets to look for the packages. Hello - where were you five minutes ago? It's the closest post office to me, which I why I utilize it, but I go knowing it's going to be a hassle.

I know service at any Post Office is usually slow, but this location seems slower than most. It…read moredoesn't help that the location is really small. Whenever it's crowded, the line can easily go out into the common area/entrance/drop off area. I would recommend doing as much as you can online so that all you have to do is drop off your mail. The parking lot is also pretty cramped and awkward so be careful moving around it. This post office is right across the street from the Town N Country Public Library.

Terrible mail carriers they have no respect for your packages, number two the manager Kim needs…read moreextensive training in customer service. She is just horrible I would drive an extra 15 minutes to go to a different post office than to deal with these rude people that our tax dollars pay.

Such a great post office. The employees are professional and very patient. I really liked how they…read moreare readily and willing to answer any of my questions. I always feel confident when coming to this location. I know I will receive whatever help I'll need and confident my mail will ship and arrive with no problems.

muy bien atendida por un señor q se llama Javier, ojalá mas personas como él de efciciente y buen…read more trato

Came there this morning to ship some stuff back home so I don't have to check my bag for my flight…read moreto Europe. This is the closest post office to my bank so it made sense to use this location. It's a smaller post office that's tucked away. Only two people working the counter. Like other post offices they sell shipping supplies. So was able to buy a book to ship some books home. Postal clerk was nice. But man, US Ground advantage is so expensive. It's no wonder folks use other services. If I had more time I would have shipped my pillow via UpS or FedEx. But limited time and I had to ship my books so $$ it was. Small parking lot.

Quick and easy to mail off what we needed to mail. Service was friendly and helpful…read more Easy to find and plenty of parking available.

Just my own experience. Folks were very helpful, not only to me, but what I observed with other…read morecustomer interactions. Agents behind the counter were taking the time to explain what folks could expect, lower priced alternate options. I was pretty impressed and surprised based on their current rating. I did not just drop off mail, I had received a package from Europe and the product was damaged. They went through the entire process of what I could expect, completed the form 3831 I needed to give the sender for my refund. They informed me they would take control of the package, one less thing to deal with for me. The entire time, no one acted like they were being "put out", just very courteous and helpful.

Tandy is amazing. I was there today to mail invitations and it turned out to be a complicated…read moreprocess. Tandy helped me every step of the way, all while fielding questions and helping others. She's efficient, friendly, and caring.