We had a family member living at Tiffany Court for seven years, and we truly could not have been…read morehappier with the care she received. Tiffany Court is a wonderful place, and it gave our family great peace of mind knowing she was so well cared for. What makes Tiffany Court special is how genuinely the residents are treated like family. Patti does an incredible job staying closely involved with every resident and keeping family members informed and updated. Her dedication and compassion are remarkable. The staff is outstanding. Enrique always went out of his way to accommodate our family member's many special food requests with kindness and patience. Marie, although she works in the business office, consistently went above and beyond to help and support our family member as well. We are deeply grateful to the entire Tiffany Court team for the care, compassion, and support they provided over the years.

Nope, nope and NOPE. Walking in and was hit with a stong, pungent and definitely not easily…read moretolerated stench of something foul. Even with the covid mask and doing my best to breathe in thru my mouth, it finally got to me and I had to walk out. I was going to gag into my mask. I couldn't imagine putting my loved one in here and coming to visit. I couldn't conscience the thought. Just nope.

My husband and I have been pleased with the professional and warm interactions we've had with the…read morestaff at The Glen--from our first talks with the Residency Counselor and visit to a sister community, to the follow-up meetings to reserve a specific unit. We look forward to the next chapter in our lives! DLK

We have nothing but good things to say about the process so far. Denise our residency counselor has…read morebeen amazing. She has walked us through every step. We attended an informational brunch and because many units have already been selected, we are on the "Future Resident List" with the hopes that something will be available for us before The Glen opens. We are from Southern California and have toured many CCRC's. The Glen at Heather Farm is top of our list!

This facility really stands apart from other retirement communities. The apartments are beautiful,…read morethe staff is amazing and I love visiting clients in this building because it is nice to see how well they are treated. Christine and Kate are amazing! Hats off to all of the staff at Via monte!

Date: 8/2/2025 Time: 11:10 AM 71° Sunny…read more Rossmoor is a gated community in Walnut Creek. It is my first time here. Purpose of my visit: Celebration of Life of my high school PE teacher in the Fireside Room. It was a nice gathering of former students from Oakland Tech and Oakland High, friends and family of Marvelous Marva Nielsen aka Mrs. E. Although I did not take a tour of this gated community, and it is well-maintained, the area seems to be a peaceful one. Marva was the "longest serving golf marshall, serving about 14 years" in that capacity. She took care of the golfers and the golf courses. I know she will be missed by the people who live in this community.

They won't stop sending us statements. They were paid at least 2 extra statements ago. Reporting to…read moreBBB.

My parents moved to Merrill Gardens shortly after it opened. My mom was independent, my dad needed…read morea lot of assistance, and they wanted to share an apartment, which they were able to do easily with the flexible levels of care. When my dad passed, my mom moved to another beautiful apartment and continued to thrive. She loves to play daily games (bingo and rummikub) and share meals and social gatherings with her close friends. In the rare cases that she needed extra assistance medically, the staff was attentive, kind and caring and they communicated well with me. The activity directors have been wonderful and creative, making everyday life fun and active for the residents. We've also enjoyed and developed relationships with many of the staff members.

Our family decided to put my mother into residency at Merrill Gardens when she was 85 years of age…read more She was a resident there until her death last November at the age of 96. Throughout her time at Merrill Gardens, she experienced nothing but amazing care and attention, wonderful relationships with other residents and staff, and a comfortable apartment and vibrant lifestyle. I cannot recommend this facility more highly. Merrill Gardens is a nurturing, safe and incredible living community!

Very nice place, mom and dad are really happy here. It looks just like a Marriott or Hilton hotel.read more

Our parents recently moved into a two bedroom apartment. They are in there upper 80's and we're…read morestarting to have a little difficulty with there every day life chores. They like that the staff are all very friendly and want to make you feel at home. The food and activities really make them happy. Full time medical staff is a real plus.

Hold on to your wallet, get everything in writing, and be sure you have someone knowledgeable to…read morehelp you assess what you're being told and what the "Chateau" has done. Long story shortened: the physical facilities are lovely, buy they reneged on a verbal promise that I wouldn't be charged for something, and I had to press them for the refund that they guaranteed if their "guest" left early; and, worst, when my mom fell and was taken to the hospital *they never contacted me* to inform me. When I came to visit her in the evening, I found out about the hospital visit to the E.R. earlier that day. There were 3 Chateau III personnel standing around her bed in her room at their facility when I arrived, and my mom was so doped up on medications she looked like a zombie. She couldn't talk or communicate with me. On an earlier occasion, I had arrived on a Saturday afternoon to find her on the floor in her room, where she had been for some time, calling for help. No one came until I arrived and told them she had fallen. If your loved one pulls the emergency cord conveniently placed above their bed, there will be a charge each time. When my mom was there, it was $25 per pull (unbeknownst to me) and she pulled it multiple times to try to get a response. Needless to say, I pulled her out of the deceptively lovely surroundings and then began the process of demanding my refund.

As a local realtor who specializes in helping seniors transition to continuing care communities,…read moreI've had the pleasure of helping several clients with the logistics of their move to Stoneridge Creek in Pleasanton--including two wonderful clients currently in the process of moving in. Once again, I'm reminded why this community is such an outstanding choice. What continues to stand out about Stoneridge Creek is its thoughtful approach to senior living. The community is well-designed, well-run, and filled with friendly, welcoming residents. The transition to retirement living can be emotional and overwhelming, but here, it becomes a positive, empowering experience. It's a joy to watch my clients thrive here, and I continue to recommend Stoneridge Creek without hesitation.

We have a lovely monthly dinner in the Wine Room where new residents are invited to attend. In…read moreaddition to a very special menu, they hear about all the activities and ways to get involved. They are assured they can be as active as they want to be, and are encouraged to sit in on various committees and clubs to learn about what they do. These dinners are always a big hit!

Resident for 2 months. The staff is absolutely fabulous. Director, sales manager, facilities…read morecoordinator, receptionist, a.k.a. director of first impressions, kitchen, staff, maids, all very caring and focused on getting things done. The residents are very nice and have made me feel welcome. The kitchen is improving since a complete makeover last month. Gated parking for those who need it. Just a feel good communal atmosphere. Also close to downtown and the weekly farmers market and concerts.

Honestly, this place is on another level. The staff is super genuine, always smiling, and you can…read moretell they actually enjoy what they do. The whole community feels warm, clean, and welcoming. Its not cold or clinical like some other places. My family and I feel completely confident having our loved one here, and that peace of mind is priceless!

My Dad very much enjoyed his tie at the Regent. When it came time to sell his condo, the Regent's…read morereal estate team was very helpful in finding a buyer.

I chose The Peninsula Regent for location and friendliness of the members. Now 2 years later I have…read morea friendship group to travel with, to enjoy the many activities, like Team Trivia here in our home at TPR. Social life is abundant here and the Program Staff is energetic and creative in programs that they offer.