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Hector Grooming Salon

3.1 (28 reviews)
Open 9:00 am - 5:00 pm

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My dog neck

This place is terrible.Took my doing in on august 21 for a groom just for them to cut my dog throat & never say anything. Went back today august 24th just for them to say she's has a hot spot that was never there before the GROOM.

MaMa's Duke (Black) & Hondo (White)
Heidi D.

Lauren and her staff use such CARE & COMPASSION with all the Furbabies they take under their care. I am EXTREMELY anal & DEMANDING on whom I send any of my Furbabies to. My 15 year old Labrador Retriever, my service K-9 & BESTEST Buddy for almost 13 years, recently crossed over the Rainbow Bridge. Lauren used Kit Gloves with him. Seeing as it hurt his old joints to climb & he was about 80#. Too heavy to lift. They used a ramp to assist him into the bath station & clipped him on the floor instead of making him stand on a table. MaMa's Duke LOVED to go to get his spa days. He would get all EXCITED as we pulled into the parking lot. His student, Hondo, a Laberdoodle, is just as happy and energetic to go. They both look better than I do when I go to the beautician. I'm SO THANKFUL for the LOVE here!

My dogs look adorable  ! They always do a great job and is very affordable.
Rusty D.

I been taking my dogs to Hector's Grooming for years and my dogs always look fabulous . Thank you! Very affordable compared to other grooming places.

Buddy's new cut shows his multi-colored coat. His nails don't tear up my legs either!
Marisol A.

I had a great first visit with Hector's Grooming! I took my Morkie, Buddy there for the first time (orange scarf in photo) and he looks so good! Buddy is a rescue pup, and usually trembles in new territory. I was told he was very calm. I think they are at a very good price, they were very professional and friendly with my sister and myself. She also brought her dog in, Luna, (white dog with blue bows in photo) and she enjoys her visits every time. They were able to provide an estimated time, and called us when our pups were ready. It is walk-in only but this is for sure my new spot to take my dog for his grooming needs.

Sasha before and after the visit to Hector Grooming Salon
Shartiase D.

A few hours after a regular Grooming for my pup I noticed she had a moist spot / irritation between her shoulder blades after being groomed. Took her to the vet a few days later when it began to worsen. The first thing the vet ask me was if she was recently groomed because it looked like a clipper burn. They had to shave the spot to confirm that it was indeed a burn which was now infected. I went up to Hector Grooming Salon to find out what happened and to be compensated. Of course they denied and ask that I get a second opinion from a vet of their choosing which was a few doors down. Their vet tried to dupe me and say that she already had the infection by looking at a picture (picture attached). Little did he know that picture was from March and she went to the vet weeks prior to the Grooming for a check-up and her shots and didn't have an infection then. The manager supposedly sent a picture of her wound (picture attached) to the owners who said they didn't see anything wrong according to him. At that point I had to go off and give them a piece of my mind. They ultimately refunded me for the Vet bill then the Grooming right before insulting me by coming out and ganging up on me 3:1 and telling me they never want to see me again. As if I would ever bring my dog back there.

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8 years ago

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10 years ago

Cut all my dogs hair off... I asked for a trim and they cut all his hair off.. Not a good place and customer service sucks..

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12 years ago

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Today we went in first thing in the morning and so glad we did!

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Howlistic Grooming

Howlistic Grooming

4.4
(160 reviews)

I rarely leave reviews, but I'm extremely disappointed with my experience at Howlistic Grooming…read more This was my dog's second visit, and before leaving him, they specifically asked if he would be receiving the same haircut as last time. I said yes and confidently left, expecting consistency with the previous groom. Unfortunately, that was not the case at all. They cut my dog's hair extremely low and completely ignored the previous grooming guidelines. When I expressed my concerns, the groomer responded by saying When I expressed my concerns, the groomer responded by saying she had "shaved his nails for free," which she said is normally a $10 add-on. I explained that it still didn't address the issue at hand and that it should have either been communicated or charged properly as an add-on if that was the case, because it didn't resolve my concern about the haircut. I was told there was "nothing they could do" and that "for future reference" I should bring a photo. I didn't think a photo was necessary for a repeat appointment when the staff made it seem like they already understood what was expected based on his last service. The manager called the next day, listened to everything that happened, and ultimately only reiterated that they do not offer refunds or discounts. No apology, no empathy, and no accountability for the poor experience. The only response I kept hearing was "for future reference." To make matters worse, my dog's ears were cut so short that he barely even looks like he has ears anymore. The haircut looks nothing like the previous groom, and it's honestly upsetting to look at. Since the appointment, he hasn't even seemed like his usual energetic self. I trusted this salon to care for him properly, and instead I left feeling dismissed and deeply disappointed. A total waste of $80 and a tip. PHOTOS BELOW: As you can see in the attached photos, his beautiful black coat was shaved down entirely too close, leaving his face and ears completely bare.

DO NOT GO HERE!!! The last time I took my 4 yr old Yorkie here, she came home limping. She wasn't…read moreable to run or play for 2 weeks. I called to inform the manager, and the manager's response to this was deciding that my dog could not come back. Worst experience I've ever had with a groomer!

CleanDog

CleanDog

4.7
(62 reviews)

I don't even know where to begin. We recently moved out of Chicago and guess the only thing that we…read moreare missing, John. I know we won't be able to find someone like him anywhere else and that makes me and my husband really sad. A. My dog loved going to John, he never felt stressed after John's haircut. B. Have you seen how clean his shop is? My jaw dropped when I first went there. C. His cuts are so amazing, Toby was getting complements constantly. D. Shampoo that he uses is amazing, smells so good. E. My dog is anxious, but John never had a problem working with him somehow , he usually never sits still for anyone. F. He is a professional groomer and I don't think you will find someone like him at least in Chicago area. I can go on and on. I don't think he needs my review but I just wanted to share for someone lucky who lives in the area and is able to get appointment at Clean Dog.

Not sure what superlatives I can add to what many others have written except to say all of them are…read moretrue. One of the true pleasures of living in a big city it to discover treasures in the most unexpected of places. Who would think that dog grooming would be one such place but I consider CleanDog to be a treasure in Chicago. John brings a rare combination of pride or work and some kind of genius for dog grooming that is ineffable; he just has a feel and an incredible talent for working with dogs. What brought me in the door for our Maltipoo Bailey is that I was looking for someone who would not immediately resort to shears to deal with some matting (admittedly, we had let Bailey go and she was very matted). I know that taking her to our prior groomer would result in her coming home shivering and looking like a short-haired chihuahua. Reading the reviews here led us to CleanDog. In short, John did not disappoint. He is so kind and helpful and went the extra mile (and then another extra mile and then another after that). As others have experienced, we could not believe how wonderful she looked. In fact, it was the best she has ever looked, hands down. John patiently brushed her out, gave her a much needed bath, and then working his own unique magic, brought out the scissors and turned her into a show dog. I can't imagine taking her for grooming anywhere else in Chicago.

Hector Grooming Salon - groomer - Updated July 2026

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