I've been a patient at this oral surgery office in the past and received good care on one occasion,…read moreso I returned with a sense of trust. Unfortunately, my recent experience made it very clear that this office does not truly accommodate emergencies--despite advertising that they do. I was facing a legitimate dental emergency, had already been evaluated by three separate dentists, and was told unequivocally that the tooth required extraction. I explained that I now live three hours away and asked for a reasonable accommodation--an early consult with the possibility of treatment later the same day. This is a standard, patient-centered approach in many practices, especially when clinical documentation already exists. They refused outright, insisting on a consult-only visit and requiring me to return on a different day. There was no flexibility, no clinical judgment applied to the situation, and frankly, no consideration for the burden placed on the patient. Let me be very clear: this is not an "emergency" oral surgery office. It is a routine, by-the-book practice that does not deviate from protocol under any circumstance. If your needs are straightforward and you don't require any accommodation, you may have an acceptable experience. But if you are in pain, time-sensitive, or need a provider willing to exercise discretion and compassion--you will not find it here. As a nurse with 38 years of experience, I have spent my career going above and beyond for patients, especially in urgent situations. That level of care should not be the exception--it should be the standard. When a medical office markets itself as providing emergency services but refuses to act accordingly, that's not just disappointing--it's misleading. Choose your provider carefully. When you're in a true emergency, this is not the place you want to rely on.

Consultation for surgery on wisdom teeth for my son- doctor was very through on what needs to be…read moredone, time frame, All options, and procedures. Great customer service from all staff.

This was my second time seeing Dr. Malek to fix the poor job of a different oral surgeon, the…read moreoffice was clean and easy to access with plenty of parking in the structure next to the building. He showed professionalism and empathy as he took the time to examine the damage and rectify it to relieve my pain. Could not recommend him enough, I only wish he did general dentistry as he is one of the best medical professionals I have ever done business with

Went to dr malek for gum grafting I had been putting off for a few years. He was patient with me,…read morewhen the anesthesia he initially gave me didn't work he injected more and we patiently waited, didn't feel like he rushed at all even though I'm the one who needed breaks more than anything. Work came out great, he is a sculptor at gum grafting. A patient man.

Dr. Hooman Adamous and his staff are friendly and professional. I brought my mom to get checked…read moreout. Dr. Adamous was so kind to her and gave us options and provided the answers we needed. THANK YOU VERY MUCH!

I brought my 89yr old Mother for tooth extractions under the pretense that they said they handle…read moreGeriatric Dementia patient patients.. My mother asked if I could stay in the room, they denied me, So in the middle of giving my Mother under sedation, her blood pressure went up, the anesthesiologist decided she no longer wanted to proceed, at this point, mind you, my mother was sedated and instead of managing her BP thru the anesthesia, They decide to tell me to take my mother to a hospital, now at this point my mother could barely walk because of the anesthesia... we took her to emergency and called her Physician and he stated that the Oral Surgery center should have managed her BP at the time of reading and that releasing her was improper medical procedures & mishandling of the patients well being because she was under their care and she could have fallen, this place is not safe

I came to Zak's Dental in Long Beach a couple of weeks ago. I had so many bad experiences with…read moredentist I hadn't gone for a while, a long while. I was both scared and extremely embarrassed. The embarrassment is what had me continually putting it off! So, I saw the reviews and felt I would give them a try. I'm so thankful I did. The staff from my X-rays my consultations everyone was so kind, patient and I wasn't embarrassed anymore. I felt confident of the new smile that would be in my future. The dentist went to work and he was finished so fast, I couldn't believe it. He did an excellent job and I'm so thankful for my progress. I'm still on the road to my beautiful smile, but I have new hope it's obtainable! Thank you all

I previously submitted a positive review regarding Dr. Zak Dental and his team approximately two…read moreyears ago. Regrettably, circumstances have evolved, and not favorably. I have been a patient of Dr. Zak's for over six years. Several years ago, I encountered a highly unsatisfactory experience at the Downey location, which prompted the owner to personally contact me and offer an apology. He extended an invitation for me to reconsider their services at the Long Beach facility. While initially hesitant, I accepted the offer. I have since appreciated the Long Beach team, and it appeared to be a suitable establishment for my dental care requirements. I even referred my girlfriend to their practice. (Incidentally, she encountered significant issues with scheduling and billing.) I was quite embarrassed by this situation, yet I continued my patronage. The decisive factor was my attempt to schedule a routine teeth cleaning. I was unable to proceed with the cleaning as they mandated a preliminary dental examination. In essence, it appears they identify potential procedures or services that may not be covered by insurance, necessitating upfront payment. The process has become rather impersonal, with patients in the dental chair awaiting a sales representative who presents a video detailing hundreds of dollars in proposed dental work. I discussed this matter with the office manager, who confirmed it as their standard policy. Again, my sole intention was to receive my annual teeth cleaning. I would advise prospective patients to conduct thorough research before committing to services that may be unnecessary. Furthermore, I recommend verifying your dental insurance coverage to ascertain what is genuinely covered versus what the practice suggests you require.

I have been going to this dental office for many years, and I highly recommend it. Dr. "D" is great…read morein that she strives to take care of people's teeth instead of "yanking" them out. She and her staff are very kind, and they really know what they're doing. And in addition to all of that, they are really fun!

Dr. Denette has away been professional she is direct and to the point. She explains what she is…read moregoing to accomplish. And gets it done!

Came in twice as a first time patient, and both experiences were great. From the start, I was…read moretreated with respect and felt welcomed by both the front staff and the technician. During my first visit, they used advanced technology to examine my teeth, which made the experience much more comfortable compared to past dental visits. Because I needed more extensive care due to my lack of flossing, I had to schedule a separate appointment for a deep cleaning. That experience also went really well. The dentist was warm, reassuring, talked me through the process, and truly got down and dirty with my plaque haha. Overall, I felt cared for and comfortable throughout the process. I'll definitely continue coming back.

I'm really disappointed with how Bixby Modern Dentistry handled the cancellation of my appointment…read more At 3:02 p.m. today, I received a voicemail letting me know that my appointment for tomorrow, September 2nd at 2:00 p.m. was being canceled because the dentist who was scheduled to see me was no longer with the practice. When I called the office, I asked why I was being notified less than 24 hours before my appointment when I had already taken the day off work and arranged childcare. I was told that the dentist had informed the office on Friday, August 28th, and that they had been contacting patients since Monday. I completely understand that unexpected things happen and that a dentist leaving the practice may not have been something they could control. What I found frustrating was the way it was handled. There was no apology or acknowledgment of the inconvenience this caused. I was simply told that this was what happened and that they could reschedule me. Rescheduling wasn't really an option for me. I had already rearranged my work schedule and childcare, which is not easy to do. Thankfully, I was able to find another dentist with an appointment available tomorrow morning, so my day off and childcare arrangements won't go to waste. Ultimately, I decided to take my business elsewhere. The cancellation itself was disappointing, but the lack of communication and empathy was what really bothered me. I hope the office can put a better system in place for situations like this. Things happen, but patients deserve timely communication and, at the very least, some acknowledgment of the inconvenience when changes are made at the last minute.

This review is years in the making. I don't typically write negative reviews, especially for small…read morebusinesses, because I understand one experience may not reflect the majority. But in this case, I feel it's important to share. I came to this office years ago after moving to Cerritos, right before my wedding, simply looking for a new dentist and a routine cleaning. They had great reviews, which is why I trusted them. From the start, I was told I had extensive issues--multiple cavities needed to be redone and several crowns were recommended. This was surprising to me, as I've consistently gone to the dentist and had never been told I needed such drastic work. Still, I trusted their assessment. The procedures that followed were some of the most painful dental experiences I've ever had. They took hours, felt extremely aggressive, and left me in severe pain afterward--far beyond what I've ever experienced with dental work. I have a high pain tolerance, and this felt very wrong. What was most frustrating was what happened next. I returned multiple times explaining that I couldn't sleep, eat, or function due to the pain. Each time, my concerns were dismissed and attributed to things like not flossing (umm I couldn't floss because of the extreme pain), which didn't make sense given the level of pain I was in. After pushing back repeatedly--especially with my wedding just days away--I insisted something was seriously wrong and requested further evaluation. It turned out I needed three root canals as a result of their prior work. Separately, the crowns that were placed caused ongoing issues. Eating anything with texture would cause gum pain, and I noticed unusual gaps that trapped food. When I brought this up, I was told the only solution was to redo the crowns at additional cost. My crowns also came off. Later, I happened to see a different dentist at the same office (a female provider who may have been temporary), and she immediately noted that the crowns had been placed at an awkward angle. She corrected them, and since then, I've had no pain and no further issues such as crowns falling off. I ultimately switched dentists and have not needed any major dental work since--just routine cleanings every six months, with no recurring problems. Based on what I went through--particularly the aggressive treatment, the outcome, and the dismissal of my concerns--I feel it's important for others to have full context before making a decision.

I need an implant to replace one of my teeth. DR Shawn was great, friendly, knowledgeable,…read moreprofessional. The staff were great, friendly, polite, well informed. The Dr and his staff, answered all my questions, explained everything in detail, I had the first part done. The implant and then in 4.5 months I will be back to check the healing and get scanned for the replacement tooth.

Dr. Arima is an excellent dentist! He is kind, gentle, funny, & I feel totally relaxed when I am…read morethere, which is nice, because usually I am super tense at the dentist! I highly recommend him!

Dr Arima is a wonderful dentist. He is personal, explains things well and is very skilled. The…read morewhole staff is courteous and effecient. But those are the minimum you would expect. What I really value is his thoughtful attention, good judgment, and wise counsel. He has provided excellent dental care to 3 generations of our family for about 40 years.

I've had good experiences at this dental office, I'm always seen very quickly and the staff are…read morefriendly and helpful when explaining treatments.

I've been coming to My Family Dentist for about 15 years, and I couldn't be happier with the care…read moreI've received. Dr. Mallak was my primary dentist for many years. As her practice has grown, she's built an outstanding team of talented and caring dentists. Honestly, every dentist I've seen at either of her offices has been excellent. I usually schedule with whoever is available because I know I'll receive great care. Today, I was treated by Dr. Hoa, who did an excellent job, and he was assisted by my longtime friend Vivian, who has been with the practice since the beginning. I highly recommend this office to anyone looking for a friendly, welcoming dental team that is also highly skilled and professional

Dr. Rassouli is a very kind and friendly dentist. He is very knowledgeable and caring towards his…read morepatients. Overall great dentist, highly recommended!

Jay Rassouli is outstanding! The amount of care he puts in to everything is unlike any other…read moredentist I've had. Every conversation I have with him I feel like he truly cares about my well being and my concerns, not like he's just trying to get on to the next thing. I cannot recommend him enough. Thank you, Dr. Rassouli!