This business is a gem when you're looking for a dying breed of experts who can fix anything…read moreelectronic like motherboards, relays, etc. Even I learned a thing or two and all I did was to find someone who can fix a fuse box gif my infrared sauna. Quite a trek from VA Beach but so worth it. Adam is knowledgeable, polite, professional. He is patient in explaining what they can do to fix, even keeping you posted every step of the way if they have to test the unit and even will call to ask if you authorize order of parts from China and approximate timeframe to receive the parts! Customer service and communications is already rated 5 stars. Today am picking up my fuse box. When it works, they will have earned 10 stars in my mind! Come give them their deserved expert business!

My father passed. I had his laptop and it has a bit locker security that I couldn't find the papers…read moreto, I was not able to get into the laptop. I dropped it off, paid a $40.00 deposit. I told him exactly what the issue was, to bypass the bit locker. He didn't need to diagnose it. I was told the repairs would take a week. One week passes, I get no call or update. I called and was told that it was a lot of work and he needs another week. Another week passes, I hear absolutely nothing, no follow-up call from the company. I called 2x more and was THEN told that they are really busy and backed up and needed another week. Another week....is all I could get from him as an update. Its been 1 month and a full week and he still never fixed it, nor did he ever call me to provide an update. I finally had had it and went to pick up my laptop and not use his business. He had taken some time to even locate my laptop when we asked for it back. I should have been more aware when I came there, as the store is literally stuffed from front door to the back and ceiling with electronics, in disarray and barely any space to walk in there. I should have been told at drop off how backed up they were, that it would take a while to even get to my laptop from the start. Had I known that, I never would have left it there to begin with. They also refused to give my $40.00 deposit back. Im guessing they need it more than I do. I do not, recommend this business at all. Unprofessional and deceitful regarding repair time frames and never reaching out to give me an update, not once.

The service here is amazing! I came in for a simple laptop screen repair fix and the workers were…read morenothing but nice. I had no idea how severe or minimal the damage to my laptop screen was and was honestly freaking out, but the employees made sure everything was taken care of and got the part to me within three days! Fixing the laptop itself only took about 30-45 minutes, so pretty speedy service in my opinion. They also gave me a lower estimate than I originally thought, so high was a pleasant surprise. Overall as this is my first time coming here, I would recommend anyone in need of a simple or even complex repair to go here!!

Myra noted, quite properly, that I had not made use of TechFix services. I thought I had made it…read moreclear in my comment that I really couldn't provide a valid review. I assumed that Yelp would take note of that, and not post it. I was wrong. However, in fairness, I am revising my comment. The service provided, including a very quick response, with the information requested provided, and prompt answers to subsequent questions, was "great," and deeply appreciated. So, I am modifying my evaluation to say that the service received was great, as far as it went. And, I am sure that TechFix would provide the services about which I inquired in a similar "great" manner, worthy of 5 stars.

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

Jamie has turned into a crook and a thief. I had been using Jamie for phone and repairs for years…read more However, I recently took my IPad to him for repairs and gave him 100.00 for a deposit. (My mistake) I did this because I trusted him. it has now been over a month and he will not return calls or messages after giving me a bunch of excuses. He has my 100.00 and my IPad. Do not trust him! I had a bad feeling the last time I saw him and should have trusted my gut.

Jamie really did an amazing job. They were professional, quick and most importantly have…read morecompetitive prices. I take all my electronics phones and computer here for repair. Highly recommended.

under new management at least that what the lady at front desk told me. they also no longer do…read morerepairs on computers or motherboards

Great turnaround, communication, and customer service. Overall happy with my laptop upgrade!read more