1. Vien Dong Cargo

1. Vien Dong Cargo

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Vien Dong Cargo

3.5 (35 reviews)
Closed 10:00 am - 4:00 pm

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Reviews With Photos

Gifts sending to my family in Vietnam
Chau T.

Vuong was very helpful! He provided me detailed instructions since it's my first time using the cargo service. Furthermore, he helped me find another service for sending money to Vietnam without any concerns of losing his customers. I definitely coming back many many times. Thanks Vuong!

New location!

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Photo of Kane H.
5
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1 year ago

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2 years ago

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3 years ago

Helpful 2
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3 years ago

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Photo of Claire L.
130
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5 years ago

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6 years ago

Business owner information

Photo of Vuong L.

Vuong L.

Thanks for your support.

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Photo of Nh G.
56
14
8

4 years ago

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7 years ago

Helpful 1
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3 years ago

Hàng về tới Việt Nam rất nhanh, tình trạng hàng hóa khi tới Việt Nam tốt, không hư hại, không mất đồ. Serrvice tốt

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Photo of Brian T.
44
22
11

6 years ago

Business owner information

Photo of Vuong L.

Vuong L.

Thank you for your support

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6 years ago

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11 years ago

Helpful 3
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Photo of Alex Q.
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10 years ago

Helpful 2
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Photo of BaoBao L.
177
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10 years ago

Helpful 1
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Photo of Joanna l.
5
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237

9 years ago

Business owner information

Photo of Vuong L.

Vuong L.

Helpful 1
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6 years ago

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11 years ago

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11 years ago

Business owner information

Photo of Vuong L.

Vuong L.

Helpful 4
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11 years ago

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13 years ago

Helpful 0
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11 years ago

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10 years ago

Helpful 1
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10 years ago

Helpful 1
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10 years ago

Helpful 1
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10 years ago

Vien Dong Cargo has good service and fast shipping. Can't go wrong with them.

Helpful 1
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Photo of Michelle N.
228
15
105

10 years ago

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Photo of Nhat N.
13
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63

10 years ago

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9 years ago

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11 years ago

Helpful 1
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11 years ago

Business owner information

Photo of Vuong L.

Vuong L.

Helpful 1
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11 years ago

Helpful 1
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Photo of A S.
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3
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11 years ago

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11 years ago

Business owner information

Photo of Vuong L.

Vuong L.

Helpful 0
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Photo of Loc D.
14
5
0

10 years ago

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11 years ago

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Ask the Community - Vien Dong Cargo

Is the 10am opening accurate or did they change the hours?

Yes. 10 am is the correct opening hr. There's some changes within the last few months. Things are back on track now. We apologize for the inconvenience.

Don’t See Your Question? Ask Away!

Review Highlights - Vien Dong Cargo

He provided me detailed instructions since it's my first time using the cargo service.

Mentioned in 2 reviews

Read more highlights

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The UPS Store

The UPS Store

4.1
(88 reviews)

Lost my damn package…read more According to the customer helpline, my package, (that was supposed to be delivered to me on June 19th) stopped being scanned into their system after June 22nd. They have no idea where it is! I even paid $11.99 to have the date shifted to 23rd so I can wait ALL DAY on my day off to sign for it. Waited for 12 hours in my living room for the delivery. Nothing. Spent 12 hours on my day off waiting for this delivery. UPS, you've wasted my time, my money, and now I have to contact Apple to have them file a claim.

I just dropped by 10 minutes ago and had a really bad experience with the Asian male…read more Firstly, he was very rude when I first came up. I had a heavy item that I was returning with Amazon. The item was still in the box, but the tape was cut open with a box cutter. Other than that, the box and item are still intact. I eventually go up and I get the item scanned. He asks, "Is this the box?" I go yeah. He immediately starts going off in an accusatory stance, "I'm not gonna take this! I will not accept it like this!" I'm like uhhh what's going on. He just continues, "I'm not going to take this. You need to tape this or else I won't take it! If you want us to tape it, it'll be $5." I start getting snappy and go, "Okay. That's fine." He goes, "It's going to be $5." I then go, "Yeah, I don't care." I still had a few other items in the car too. The whole interaction was uncomfortable and irritating, because this guy did not have to speak to me in that tone. It was a simple mistake where you could've just said, oh I'm sorry, according to Amazon, for this specific item, the box needs to be fully taped before we can accept it. If you would like us to tape it, it'd be $5. Being kind wouldn't kill you. Honestly, you need to learn some manners. Corporate should give you training on customer service, because clearly you don't have any skills in that department. I live 3 minutes away and this was my usual go to UPS store too, but I won't be coming back.

The UPS Store

The UPS Store

2.0
(178 reviews)

Trev helped a lot with helping me sort out my package and label. Super patient and kindread more

I attempted to return an Amazon package at this UPS Store this afternoon and was shocked by how…read moreunprofessional and hostile the customer service was. I had ordered an ironing board through Amazon but ended up not needing it. When I initiated the return, the only option Amazon gave me was this UPS Store. The return instructions said I needed to bring the item with a box and label, but the ironing board had originally been delivered wrapped only in plastic--not in a box. Before making the trip, I contacted Amazon customer service to explain the situation. The representative assured me that it would not be a problem and even generated a QR code with notes instructing the UPS associate that the item had not originally come in a box and requesting an exception. When I arrived at the store, the older Asian woman wearing glasses at the front counter immediately refused to accept the return as soon as she saw the item. I calmly tried to explain what Amazon had told me and offered to show her the QR code with the notes, but she flatly refused to even look at it. Instead, she became visibly angry and began ranting about Amazon, saying, "Of course they'll tell you *@&#! because they don't want to deal with it!" She continued complaining about Amazon and other customers while using profanity and speaking in an aggressive tone. Regardless of how frustrating Amazon's return policies may be for UPS employees, customers should not be subjected to that kind of outburst. I had done exactly what Amazon instructed me to do, yet I was treated as though I had done something wrong. Hoping to resolve the situation, I politely asked whether the store had any discarded boxes that I could reuse to package the ironing board since it had never come in one. Instead of trying to help, she became even more upset. At that point, I realized there was no productive conversation to be had and left because I did not want the situation to escalate any further. I walked out feeling upset, embarrassed, and honestly shaken by the interaction. I completely understand if store policy prevented them from accepting the return. What I cannot understand is the hostility, profanity, and complete unwillingness to even look at the information Amazon had provided before dismissing me. There is a respectful way to explain store policies, and this was not it. I will not be returning to this location, and I hope management addresses how customers are treated. No one should feel uncomfortable or intimidated simply for asking for help with a return.

Vien Dong Cargo - shipping_centers - Updated July 2026

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