I called right at 8 AM opening time with a swollen, sore eye and managed to get a same-morning…read moreappointment! In just 45 minutes, I received a prescription, ordered new contacts, and got my glasses adjusted. Everyone was incredibly kind, helpful, and professional, and the office was spotless and well-organized.

Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

I had the best experience with Jessica and the staff here at Valley Eyecare Center. I'm in Phoenix…read moretraveling and mistakenly forgot my contacts at home. I gave them a call they were super helpful in helping me get some contacts which were much needed for my bad vision. If they treat new or non-patients this way, I imagine that they are absolutely amazing with their regular clients. The moment I stepped in the office I felt welcomed. Parking was ample and easy to find and the front desk staff was super friendly and well organized. I give this place 5 stars out of 5 as they are run by wonderful staff! Thank you for saving the day!

The staff know what they're doing They are efficient and helpful. I've been going there for…read moreyears. It's a pleasure seeing the staff and optometrists.

I have worn glasses since I was a young child. Seventy years and many prescription lens and frames…read morelater, I just picked up what is the best pair of glasses I have owned. Steph is the owner and she is such a friendly and knowledgeable and talented person, as is each and every person that is employed by The Village Eye Works, truly making for a perfect customer experience. You need to see the selection of frames in store to believe it. So many designs and styles and such a variety of colors, you will find what is just right for you. I was helped find a good frame and had a good conversation about prescription lens needs without being oversold features I wouldn't need. Ready for me in a few days for pick up they were Five Star perfect. I can say for certain I will never buy a pair of glasses anywhere but at The Village Eye Works!

We're in AZ visiting family, we were meeting them at Wildflower for lunch. The night before I had…read moresat on my glasses and one of the lenses popped out, I got it put back in but it wasn't right. I had planned to find a place after lunch, but when I parked for lunch I saw The Village Eye Works. I walked in and told them my situation, the very kind individual took my glasses and had them repaired and cleaned in less than 3 minutes. Based on this experience, I highly recommend them for all of your vision related needs!

A fantastic store!!!!!! As soon as you walk in you are so…read morewelcomed by the very friendly staff!!!!! Looking to help but giving you space to browse around!! The selection of frames are truly impressive! The people that work there pay attention to details which is what I look for!! Their lenses are fantastic!! From the moment I entered the establishment till I left was nothing short of a fabulous experience!! The staff was so patient, and I was there for hours and never felt rushed or not taken care of!!! I highly recommend them!!

Awesome place So many cool frames to choose from not especially cheap tho but worth it!read more

The optometrist here was very accommodating and helpful. I asked about Tom Ford frames and the…read moresales team just pointed me in the direction of the frames, but they weren't helpful. They said they did have frames in a catalog, but I have no idea if they fit my face. I know they can use measurements to determine if frames fit, but no. I wouldn't go back and the only reason for 3 stars is because of the optometrist. The Lenscrafters location in Macys at the Biltmore are very helpful. Try them.

I tried to call in to inform them that I was going to be 5 minutes late as this location is around…read morea very heavily traffic area. When answered I was placed on hold for a few minutes, thinking I wasn't even going to need to tell them since I was already at the light. They mentioned that there is a 5 minute grace period, which is exactly the time i need. I walked in not a minute till, and was informed that my appointment would need to be moved. Confused as to why there is a grace period to begin with if your just going to Move my appointment anyways. I've come here in the past, perhaps the other eye groups that were here previously were much more accommodating or better suited.

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

Had a fantastic experience at Eyeglass World! Kelsea's attention to detail and warm personality…read moremade all the difference, and Candice was super supportive. Plus, the doctor is incredible, top-notch team all around!

I've been going to Eyeglass World for 3 years. They are now charging a fee if you want to use your…read moreexisting frames. That is total BS. What am I paying a fee for? You're getting money for the lenses. I think that's such a scam. I will be going else where here on out.

I have been a patient with this practice for many years. At least 15…read more I was diagnosed with kerataconus in my early 30s and no one in Flagstaff was able to take care of me. I was sent to a doctor in Phoenix who quickly referred me to Dr Maynard, who was an expert with my specialised needs. He was so amazingly excellent and knowledgable. I love the entire staff and have always had the absolute best experiences I was so nervous when Dr. Maynard retired, but Dr. Heffelfinger has continued to give excellent care to us and any nervousness I had about him retiring has vanished. I have absolute zero problem with driving 2.5 hours for my appointments. They are worth it and have always been able to work with my schedule. I cannot say enough good things about each and every person here. Best possible experiences ever!

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

Still the only eye glass shop for me after years of going there for my Jaques Marie Maje glasses…read more Jessica and Lisann are truly knowledgeable and really cool to work with. The optometrist there is super good also.

SUCH wonderful people work here. From the moment me and my partner walked in to look for some…read moreframes everyone was warm and polite. A couple months after our purchase my frames broke and Framed Ewe was excellent in assisting me. They have an excellent customer service and sales team. Shout out to you guys

Hello friends!!! I…read morewas looking for a new eye doctor and had passed Pearson so many times when driving down 16th street. I decided to call and see what the scoop was. During the call, all my questions were answered and they set me up for an appointment THE NEXT DAY!!! I came in the next day to see Dr Black, and WOW!!! The customer service was EXCELLENT!!! I was immediately greeted upon entry, quickly checked in and taken back for evaluation. Dr Black was super knowledgeable and expert level. He assessed me, performed the exam, and gave me expert advice and recommendations for my vision needs. The office Team, was top notch. I worked with Debbie, Courtney, and the awesome MARK and was treated like a VIP. From entry to exit, my experience was stellar. This is the level of customer service that deserves to be recognized. Thank you Pearson Eyecare Group!!!! Grade: A+++

This is my eye doctor for over 4 years. The customer service is always awesome. Definitely…read morerecommend them. Any issues they get you in right away. On my visit young lady running out of something in conjunction with her contacts and they gave her something to tide her over.