Viles Automotive Group

Very friendly people. The place is located near Domino's and Pilot. They tend to say your balance…read moreout loud so ask them to write it down if you don't feel comfortable. On Saturdays it's extremely busy so come early.

This bank is very irresponsible they switched my bank without any emails or authorization by me and…read moreyou ask her your motorcycle in the garage provide me with a new card through the mail that was not designated important put me in a clutch on my summer vacation camping and now I cannot get my stimulus check due to this Bank not notifying closing my account without my authorization and opening there's with the IRS and after contacting them concerning my check they have not given me a truthful answer knowing that they were in default of their own executions I'll never forget when it first I will definitely switch banks in the next near future I was originally with CCB and then SunTrust and have my account for over 15 years this Bank sucks

TitleMax Title Loans

Taylor was the only employee working and she was able to help me and many others sufficiently. She…read morewas so kind and helpful!!

My experience at this company was great! I wasn't sure what to expect but the moment I walked in…read moreI was treated with courtesy. The loan officers were very nice and not judgemental. The manager explained the entire process & made sure I understood everything I was signing. It didn't take long at all from start to finish. The overall experience was definitely 5 star! I would highly recommend this TitleMax location.

Foothills Auto Sales

3.5

I should have known better. Bill was nice but the sales was with Jeff. When they say God blesses…read morethe dumb, I don't know why I was skipped out of those blessings for being dumb enough to purchase a vehicle from Foothills Auto. Wish they had a 24 hr return policy or something to protect consumers from sales of a defective item such as a vehicle. I will be kicking myself in the butt for a while but since it's to late to turn back the hands of time I'll be a big girl about it and move on. One thing for sure; that was my first and last time with that dealership.

My grandson had been looking for the perfect truck for over two years. That truck appeared on…read moreFoothills Auto lot in Maryville Tennessee. Bill met us as we pulled on the lot. Very courteous and asked what type of vehicle we were looking for. We told him the 2010 Tacoma 4 x 4 that you have posted online. After taking it for a test drive, we discussed the necessary financing with Jeff. I sincerely want to thank Jeff for going way beyond what any other dealer ever has for my grandson, helping him get approved with an affordable payment. I am working on trying to help his sister obtain the FJ Cruiser on the same lot. Bill and Jeff are a great team and deserve the business of anyone looking for a used vehicle. I loved watching my grandson ring their famous cow bell once the sale is final.

Citizen's Savings & Loan

1.0

(1 review)

this place is a joke since arty left ! got some lazy ass manager in there with a bad attitude,ive…read morepaid off 3 vehicles with them , paid my last truck off a little early only for her to say its not worth her time to try and get another ! ????? , also had a loan with no collateral, i owe about 300$ on and im mot payin the shit on there time. theybalready bashed my credit so tyhey can forget that one ! oh and if you go over 10 days they report everyday after. but if your on time credit burea never hears about it. they thrive on strugglin middle class with low credit .....

Ornl Federal Credit Union

1.0

This is the absolutely the worst financial institution I have ever had the misfortune of becoming a…read moremember. Since last Friday, March 12, 2021, this institution has been holding almost four thousand dollars of my wife and I resources in a pending hold status. Both of us have spoken to representatives from ORNL on multiple occasions to try to resolve this issue. We were told that they only release direct deposits 2 days prior to settlement and they only do this as a courtesy. My wife called ORNL customer service today Monday March 15 2021 to find out what the delay is due to our utilities need to get paid. The woman was ignorant, never asked my wife's name, account number, nothing. Just spouted off information all the while having an attitude. This caused my wife to have an anxiety attack that she was still dealing with when I got home from work. The checks are still in a pending status after being told they would clear by end of business today. Do not use ORNL for anything. They treat members like children, are inconsistent in how they enforce policy and procedure, and make you feel like you should be grateful they allow you to join. As soon as its possible, we are finding a new bank. It is our money, we should not have to beg for it nor should we be made to feel insignificant. WORST PLACE EVER TO PUT MONEY!!! Stay away.

This place is a big cluster absolutely horrible customer service. Should have closed down this one…read morean left the one in Kroger's open .Going to try my best to talk my employer to change banks .

U.S. Bank Branch

2.0

(1 review)

They've closed many branches and ATMs (including my local one), and only allow two free foreign ATM…read moreuses per statement period (which does not correspond to a calendar month). Any more than two per period are charged at $3 per foreign ATM use. Because of this, I am going to close my accounts.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

CarMax

3.0

(105 reviews)

Just bought a car from CarMax (my 3rd one). I can't say enough good things about them, ESPECIALLY…read morethe man that helped me through the whole process..... Nate. Efficient, knowledgeable and honest. Couldn't have done it without him. Thanks Nate! I love my car!

This is the worst service I have ever received for my car. I called numerous times during the day…read moreto ask for updates and you could rarely get through to a person. When I did, they really didn't know what was going on. I took my car in on a Thursday and by Friday night, I still hadn't received a call despite leaving numerous messages and being told they would call me back after a couple hours. That was at 1:30 in the afternoon. And guess what, they're closed on weekends so they've basically got my car for four days. I am now forced to rent a car. I will be speaking to the manager and I expect to be reimbursed from my rental car.

Elite OnSite Mechanical Repair

I called because my ac was blowing warm. He came out and charged my system. Price was a little high…read more$80 appointment fee and $20 in parts; but I didn't have to wait for an appointment; he came right away, did a great job and my ac is back up and running!!!

Elite was awesome! Knowledgable and kind. His diagnostic fee was cheaper than others and his…read moreservice was quick. I requested an appointment and he was able to get me in asap coming out on a Sunday morning. The issue was my heat was not working. The first thing he noticed was my antifreeze was almost empty. He went and got the fluid i needed and put it in for me. The heat still wasn't working but he said it probably needed to be driven and sure enough the heat started working with in not even five minutes. He was worried about a leak so he wanted me to keep him updated on the issue. I highly recommend!

Import Auto Sales - Knoxville

I highly recommend these guys! HR and his dad only buy the best used cars to sell. They don't…read morejust buy ordinary cars- they are passionate and knowledgeable about the cars they offer. We searched within a 500 mile radius for a 2009-2011 civic si sedan in nice condition. Everything that came along was modified and beaten down. HR found one in excellent stock condition with low miles! Stop by and see them and check out the quality of the cars. I worked several years in the car business and I'm telling you- these guys are a cut above! Go see for yourself!

Easiest auto purchase I've experienced, even in a very tight market! HR was knowledgeable,…read morefriendly, not at all pushy, and clearly only sells cars that meet his (high) standards.

National Auto Warehouse

3.2

(6 reviews)

These guys are truly amazing! I have been going to them for three years now, and I still continue…read moreto be surprised by their sound business practices. There was an error in fixing my car last week, and the thing they fixed didn't actually fix the problem. This happens at all mechanics across the country. What doesn't happen at all mechanics across the country is that they paid to have my car towed back to their location. They refunded my money on the thing they fixed incorrectly. And they got my parts in and my car up and running great again by the next day. If you go here, I highly recommend building a relationship with Mike (the head auto mechanic). It is incredible how much he knows and loves cars. He will shoot you straight. If you are looking for a mechanic to be "your" mechanic, Mike is the man.

I bought from them on eBay, where their reputation is essentially flawless, just like my purchase…read moreexperience. Consider yourself lucky if you can actually visit their lot as a "local". Before sale, they were great at giving honest details and providing impartial CarFax and similar reports. I trusted them enough to buy a car from them just from the pictures, and a phone call and email or two, and have the car shipped to New England. The car was exactly as promised and they were careful and diligent in working through all the paperwork during and after sale.

Local Guys Collision

My car looks better than ever. Amazing, quick and professional service. They really go above and…read morebeyond. Very friendly, knowledgeable and cost effective. 100% recommend.

Best experience I've ever had getting repairs. These guys are amazing, quick, and not too…read moreexpensive. 10/10 would recommend.

Marshall's Transmissions & Sales

3.5

(8 reviews)

They were awesome, rebuilt my transmission in my dodge van…read moreGave me a ride home, been in business a long time, and highly Recommended

The owner, Steve, takes great care of his customers. We went in thinking we needed a new…read moretransmission, but he saved us THOUSANDS by recommending and performing a simple flush. Cant recommend this place enough !

Radioactive

4.0

(24 reviews)

We had our 2024 Subaru Impreza to have a front and rear dashcam installed that we purchased…read moreelsewhere. We reached out to Radioactive for a quote and the owner, Shaun, got back to us right away. We were given a day to make an appointment and an estimate for the work to be done. They were booking about 2 weeks out, which was fine for us. The night before our appointment, Shaun called me and confirmed that we were coming. The next day, we arrived and the car was quickly taken in. We decided to wait at the shop, as there is a small waiting area with about three chairs. We could see why they were booking out, people after people came in looking for parts and/or dropping off their cars. It took a little bit longer than expected, but we were totally fine with that. The results were fantastic and we couldn't be happier. Everything was run through the car and there are zero wires showing. They were able to hook it up straight to the battery with the fuses kit we purchased. Highly recommend the team at Radioactive for anything car audio related. Also found out they do tinting in both carbon and ceramic, remote starts, alarms, custom subwoofer enclosures, and custom LED lighting. And even better, they offer a lifetime warranty on installation labor and tinting.

I've gotten several several thousand dollar installs and NEVER HAVE I EVER BEEN LEFT DONWN!! Now…read moreturn your knobs up and get rocking with Shaun! They get everything you're wanting and even more if you ask for it!!!!!! This shop has been around sense I was a kid and I've heard mixed reviews but I can't say anything but let do it they do exactly what's done and if there's any issues they get to you prioritized. I've spent around 20k here over the last 6+ years and technically just keeps getting better and so do they. Drop in and let em know you read this review you won't be let down, if you are (you didn't go big enough)

Knoxville Customs

I stopped in today to check on having a new strip of tint added to my windshield since they were…read morethe ones who installed it initially. The old tint was fine, but I had just had the windshield replaced which resulted in the tint being gone. Unfortunately, they weren't able to fit me in because of my tight schedule (totally not their fault) and their heavy workload, but it prompted me to go onto Yelp and leave a review anyway. I'm by no means a recent customer. I found my card they gave me for my warranty, and the install date was in April of 2012. My tint still looks like they just installed it yesterday, and I've done nothing to maintain it except maybe use the glass cleaner that says it's for auto glass. That's it. There's been no bubbling or peeling of any kind since it was installed. You can definitely trust their work here.

Excellent service and great price to tint our vehicle. We highly recommend Knoxville Customs.read more

Junk Car Mafia

4.2

(5 reviews)

Junk Car Mafia was easy to deal with prompt and friendly. Theyade me a very fair offer for my old…read morebroke down vehicle. I will definitely call them again if I require this type of service in the future.

Showed up quick. Removed junk cars. Paid immediately! Went…read moresmooth and easy! I recommend them.

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Olivia H.

6 months ago

I had a great experience at Viles Automotive and would definitely recommend them to anyone looking for a car. The whole process felt easy and stress-free, which is not something you always expect when car shopping. Nathanael was an especially great salesman to work with. He was knowledgeable, patient, and never made me feel pressured or rushed. He took the time to answer all my questions honestly and made sure I felt confident and comfortable with my decision. You can tell he genuinely cares about helping customers find the right vehicle rather than just making a sale. Overall, the staff was friendly, the atmosphere was welcoming, and the experience exceeded my expectations. If you're considering buying a car, I highly recommend checking out Viles Automotive and asking for Nathanael! read more

Jason R.

10 months ago

I had an outstanding experience with Viles Automotive in Knoxville! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle. The buying process was smooth, transparent, and completely pressure-free -- which I really appreciated. They answered all my questions, offered a fair deal, and made sure I was comfortable every step of the way. The car I purchased was in excellent condition and exactly as described. If you're looking for a trustworthy dealership that puts the customer first, I highly recommend Viles Automotive. Five stars all the way! read more

Jacqueline V.

10 months ago

I had an awesome experience at Viles automotive ! The staff was super friendly and patient, and they really took the time to help me find the right car for my budget. There was no pressure at all, and they answered all my questions honestly. The whole process -- from test driving to signing papers -- was quick, easy, and stress-free. My car runs perfectly, and it was spotless when I picked it up. You can tell they care about their customers and the quality of the cars they sell. I'll definitely be recommending Viles automotive friends and family, and I'll be coming back when it's time for my next car! read more

Robyn C.

7 years ago

Josh Silva went above and beyond to get me into my 2018 Rogue and within an hour, I drove off happy as ever! The process was super easy & everyone there makes you feel super comfortable. Viles Automotive is an awesome dealership with a very sweet staff that will bend over backwards to get you into the vehicle you want! I highly recommend Viles Automotive to this who are car shopping & absolutely see Josh!! read more

Timothy B.

8 months ago

Gary Viles set me up with an awesome program where I find a vehicle that I'd like, and they go inspect it to make sure it's a top tire vehicle. they found the exact truck that i was looking for at the price range I was looking to spend. I give the company a 10/10 they worked hard to find me the right vehicle and worked harder to keep my happy. read more

Timothy B.

8 months ago

Parker I.

2 months ago

quan and tony and gary was absolutely amazin, they helped me when i was dealing with so much and made sure i was taken care of, whoever leaves these terrible reviews is strai up lies, abs recommend vile auto to everyone read more

Nathanael B.

10 months ago

I had an excellent experience here! The salesmen were very helpful and made the whole process easy and stress free. It's been a month since my purchase and the car is great, couldn't be happier. read more

Glynis M.

8 years ago

I bought tires for my Yukon XL and they were very polite and professional! I love my new tires and the service was awesome! I will be back ! Thank you Jerry T. read more

Jorge M.

2 months ago

Great customer service. Couldn't be happier. JQuan Thomas was our salesman and he helped us get what we wanted. Second car we bought from Viles as a family. read more

Josiah R.

10 months ago

It was good not too pushy not a lot of cars in my price range but still good service would visit again

Brian B.

9 years ago

Great customer care bobby shelton great salesman i have pirchased 3 trucks n a boat highly recomend

Josiah R.

10 months ago

i liked the service bought a car there it was my first big purchase still obsessed about it

Viles Automotive Group - car_dealers - Updated July 2026

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Thorpe Automotive

3.3

(7 reviews)

Incredible service. The owners are husband and wife who both work there and both their kids work…read morethere as well. 2 of the salesmen have been with the Thorpe family since before the kids were born. Spanish speaker there. GREAT Prices. GREAT People. HONEST AND UPFRONT!! Highly recommended!!

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Rusty Wallace Nissan

3.5

(24 reviews)

The salesman was mark he's a Ukrainian dude, I felt like he was trying to relate and definitely…read moregain a connection, it felt like just hanging out with a friend 10/10 service gave honest opinions. And Seth the finance management went above and beyond I've seen anyone go at a dealership, he went out of his way and work he had to talk and joke and find connections, as well as finding me a car that I liked ( which i am more picky than anyone needs to be), after finding me the car he did everything he could to make sure I was satisfied and happy with my purchase including giving me advice money wise and what he would do. I would recommend mark and Seth to anyone looking for a car ever, will take great care of you and make sure your happy with what your paying for!!!!

I was disappointed with my experience purchasing a vehicle from Rusty Wallace Nissan. The vehicle…read morewas represented with an AutoCheck report, but after the purchase I obtained a Carfax report that showed information I believe was important and should have been disclosed. The differences between the two reports left me feeling that I did not have the complete picture before making my decision. When I brought my concerns to the dealership, I was hoping they would work with me to reach a fair resolution. Instead, I felt that my concerns were dismissed, and I did not receive the level of customer service or support I expected after the sale. My advice to anyone shopping here is to do your own research before buying. Don't rely on just one vehicle history report. Purchase both an AutoCheck and a Carfax, inspect the vehicle carefully, and consider having it checked by an independent mechanic before signing any paperwork. This review reflects my personal experience. I believe transparency and standing behind the vehicles you sell are essential for earning customer trust, and unfortunately, that was not my experience.

Car Nation

3.1

(8 reviews)

I found exactly what I was looking for at Carnation without any sales pressure. I was able to test…read moredrive the car to my local mechanic who gave me the thumbs up, making it easy to decide on buying it! I highly recommend their salesperson Alex who was very helpful both before and after the sale!!

Alex was and still is extremely helpful from the point of purchasing my Volvo to now servicing it…read moreas needed. Andre is extremely knowledgeable and respectful of customers on the service department as well. These guys take care of you like family. Would definitely see them if I need to purchase another vehicle.

Beaty Chevrolet

3.0

(86 reviews)

Just left Beaty Chevrolet. Absolutely the worst service....had an appointment at 7:30, arrived at…read more7:30 - at 9:25 am I asked for my truck back. It still hadn't gone back for service, and it was just an oil change and tire rotation, plus I asked them to check the brakes. The only thing I got? Sorry, we are slammed. Seriously? Then, don't overbook people if you don't have the right number of people to service them. Will not go back.

Absolutely horrible service & communication. Service advisor Tristian left me stranded when he said…read moresomeone would pick me up on lunch since he couldn't put me in a loaner yet, then when asked to speak to his management he laughed as it was a joke and was told he wasn't there. Was also suppose to get additional service and wasn't completed.

Lexus of Knoxville

3.7

(29 reviews)

We would like to thank Lexus of Knoxville for their time, patience and great service in helping us…read morewith the purchase of our 3rd Lexus!! No need to shop elsewhere .. Lexus is my fav Thank you Brian and Charlie for all your time and caring enough to actually find and show us our dream car.. color.. size complete in every way. It's gorgeous inside and out and the ride is the most comfortable car yet! Micheal thank you for finance and guidance in a few add ons to help us keep Miss Lexie at her best!! This group here in Knoxville from the show room to the coffee/tea/cocoa and goodies gave us such a great opportunity to take our time and check out all the options... the selections are amazing!! Lexus is eye candy for sure and the cars performance is tops. Thank you all!! The warmth and service is wonderful and truly appreciated. Anyone looking to buy.. this needs to be a choice on your venue.. thank you LEXUS

We travelled from Birmingham AL to purchase a RX350 that the local dealer could not seem to get for…read moreus. It was a pleasant experience and even with the fact that we had already purchased the car before arriving the salesman took time to make sure that my wife understood all of the features of the car before we left.

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