The most beautiful building with the best location! And the…read morecherry on top is the management. The kindest and most attentive to every detail. The units are bright and big. The building is supper quiet and secure. Total must have!

Stunning location right off Melrose! I toured multiple units on the property and every one of them…read morehad a unique touch but all offered a warm and inviting ambiance. Every staff member I encountered was professional and very knowledgeable, but very approachable and friendly. I felt so safe when walking around the neighborhood (the most important thing for me when exploring new communities) and the views were breathtaking!! I would definitely look recommend The Alfred to anyone looking for timeless, luxurious living in the West Hollywood area.

I HIGHLY recommend Denise and ROOF LA. This is the second time I've worked with Denise and both…read moreexperiences have been amazing. I wouldn't want to work with anyone else. Denise knows the market, she's tenacious and will fight for her clients, she's realistic and will tell you what you need to hear to help guide your decisions, while also supportive and the best sounding board. Denise's superpower is building relationships, both within the real estate business and with her clients. It's evident she cares about her clients and getting to know them to the point that she knows what you want before you know. Both times I've worked with Denise, I found a place I fell in love with that I wouldn't have found on my own. She takes the stress out of the search and everything is turnkey for a very reasonable price. If you're looking for a new apartment or home, definitely call Denise. She's the best!

Truly, I can't say enough good things about Denise and the Roof Aloha team. From the moment we…read morereached out, Denise made us feel like her top priority. She dove into our needs with laser focus, crafting a personalized strategy that helped us find the perfect place that even I hadn't expected to find. Denise's attention to detail is unparalleled. She meticulously reviewed every listing, pointed out hidden gems we'd have overlooked, and flagged potential issues before they became problems. When it came time to submit our application, she guided us through each form and document with unwavering patience, ensuring everything was flawless. Denise stepped in instantly for any concerns or questions we had, negotiating seamlessly on our behalf so we secured the lease on terms that felt like a victory. Beyond her amazing negotiating skills, Denise's warmth and genuine care truly set her apart. She checked in regularly: texting midday updates, scheduling walkthroughs at our convenience, and even sharing local insights on schools, transit, and the best coffee shops. It felt as though she weren't just our agent but a trusted friend committed to our happiness. Thanks to Denise and the whole Roof Aloha team, we're now settled into our dream rental, confident we got the very best possible. If you want an agent who combines meticulous professionalism with heartfelt advocacy and someone who treats your move like her own then look no further than Roof Aloha. Ask for Denise, and prepare to be amazed.

Still haven't received the refund check. It's July and I applied in APR! 3 months is no excuse. Idc…read morewhat you say. Horrible customer service. I called, emailed and texted asking for the check to be canceled and for me to be able to pick it up because I don't think I should have to wait 3 more months for my $400 refund! And what do you do? Ignore me. Each email, each call each text. Stay away from this place.

Dec 31- applied and paid $400 * Jan 7- denied…read more * Jan 19 - check supposedly issued (wrong address) * Feb 1 - address corrected * Mar 6 - still no payment That's two months after denial, which is excessive. This is a formal request for the return of my $400 application deposit. My application was denied on January 7, 2026, and I have still not received the refund despite multiple confirmations that the check would be reissued. If I do not receive proof of payment or tracking by Monday, I will file a complaint with the Los Angeles Housing Department and pursue recovery through Small Claims Court. Please no one apply here thanks god I did not move there And I will never giving up on my 400$ abd I will take my money with California low

Hello, since I wasn't able to leave a review from the email I received I'll note it here. I still…read morehaven't heard back from the management company since the email went out. Hopefully major changes can be addressed as this building has lots of issues and improvements are needed. Security in the complex is non existent. Transients are constantly breaking in and accessing this property. They are casing the building and hanging out in the garage/pool area. Security cameras are not helpful especially when constant mail is being stolen. Parking garage gates have issues and are open throughout the day/night. Making transients have easy access to the building. Trash/recycling bins are always full and brings lots of insects and rodents. Pool is not heated and not cleaned as often as it should be plus inside the pool walls are dirty and metal bars are rusty. Tenant bringing homeless and drug addicts into the building. They provide the code to have access to come into the building. We have found drug paraphernalia inside and in the garage. Transients hanging out in laundry room and sleeping in the lobby. Mail theft as residents constantly have things missing and stolen from other tenants or food delivery couriers. Back door/side door gate is always tampered. Constantly see transients walking around back of building and scoping out units to potentially break inside. Police are called often here at the Amalfi. Still waiting for my reimbursement for renters insurance charges. Never heard back or followed up. Elevator is out of order and has mechanical problems multiple times this year. Rent is ridiculously priced for this building especially in this homeless infested city of Weho. Hopefully changes can occur, but from the past years of being a resident here at the Amalfi Weho since 2020 it seems like nothing has changed. I'm sure you will attempt to delete this review as you have done from other tenants. Waiting to hear back... Thank you -Gabriel

Really enjoyed my 3 years here. Had a killer view of the hills and tons of light. When I moved in…read moreeverything had been renovated with new appliances, floors etc. Maintenance was minimal but the few requests I had were handled quickly with no issues. David was the property manager and he was always quick to respond and reasonable if not generous in the follow through. It was really nice to have gated parking and live in a super walkable neighborhood, and generally safe. Also met some nice neighbors who became friends. I'll echo the comment about the old windows. Being a light sleeper, windy days and street noises got to me. Other than that, especially for the price it's a win.

my son has lived there for two years. it's a well kept, clean, safe apartment complex in a great…read morearea. you can walk to shopping, bars, dinner. it's really a nice place to live.

If I could give this place zero stars, I absolutely would…read more This has been the most despicable, unprofessional, and dangerous apartment experience I've ever had in my life. Management at Burton Way Luxury Apartments gave a key to my unit to my stalker -- yes, you read that right. My stalker created a fake email pretending to be me, told the office that a "friend" would be picking up a key, and they actually handed it over to him. This was after I had already given the management team written and verbal instructions not to respond to anyone using that email or any other number but mine. As a result, my home was broken into, thousands of dollars worth of belongings were stolen, and I was left feeling completely unsafe in my own apartment. On top of that, the building is infested with roaches. They're all over the property and eventually made their way into my unit. I complained about this repeatedly. Every time, management said they had "treated it," but nothing ever changed. The problem clearly runs deep in this building, and they simply refuse to take it seriously. And if all that wasn't enough, after everything I'd already been through, a new employee started working for the management company and -- unbelievably -- called my stalker directly, thinking it was me. This is after months of me explaining the severity of my situation and begging management not to make that exact mistake. It's beyond careless -- it's dangerous. For the amount of money they charge to live here, tenants deserve safety, professionalism, and basic human respect. Instead, what you'll get is a roach-infested building run by people who clearly don't care about their residents or their safety. There are plenty of great places on Burton Way, even older buildings that are managed far better than this so-called "luxury" complex. Do yourself a favor and stay far away. Unless you want to deal with stalkers, roaches, and management that puts you at risk -- this is not the place for you. This building is a complete disgrace, and the word luxury should be removed from its name entirely.

I recently toured Vinz on Fairfax, from the moment I arrived, I felt welcomed and at home. The…read morecommunity is vibrant, friendly, and right in the middle of everything I was looking for in LA. Special thanks to Brandyn, who was exceptionally helpful during the tour. He took the time to answer all my questions, and I had a lot lol His friendly demeanor made the experience even more enjoyable. His knowledge truly stood out, making the tour informative and pleasant. Lauren, which I believe is the manager was very welcoming! The apartment that I toured was beautiful and I'm an idiot for not applying the day that I toured because it's not available *crying* but everything I experienced would def bring me back to Vinz!

I lived at Vinz on Fairfax from January 2021 to late 2025. For most of that time, under Greystar,…read moreit was excellent. Attentive staff, fast maintenance, a building that was actually cared for. I had zero complaints and planned to stay indefinitely. Then Avenue 5 took over, and in a matter of months they gutted everything that made this building livable. **The building was allowed to rot.** Elevators broke down constantly, sometimes for weeks at a time. The pool turned green and sat that way, untouched. Random alarms blared with no explanation and no follow-up. Loud music echoed through the halls nightly like the building had no management at all. Nothing was cleaned. Unhoused individuals were routinely getting into the complex with zero response from staff. And when the batteries died in my own front door lock and I called maintenance for help... they responded by blocking my phone number. Read that again. A resident locked out of their own home because property equipment died, and management's solution was to make sure they never had to hear from me again. **They stopped bothering to answer the phone.** I called and emailed the leasing office repeatedly trying to move into a larger 2-bedroom in the same building. Never got a single response. That silence is the entire reason I left instead of renewing... they lost a longtime resident who was willing to give them more money, because nobody could be bothered to reply to an email. **Then came the move-out, which they turned into the single most stressful experience I've had with a landlord.** I gave 31 days' notice, well ahead of schedule. A week and a half before my move date, the only elevator serving my unit broke down. I stayed on top of it daily. I told them exactly when I was moving, when my lease ended, everything. Every single day I was promised it would be fixed. The morning of my move, on the final day of my lease, it was still broken. I called Otis myself at that point and found out the truth- the leasing office had never ACTUALLY ordered the part. The "it's been shipped" story I'd been fed for over a week was a straight-up lie, invented to get me to stop asking. My movers- Excalibur Movers, who deserve every star I'm not giving this building btw- ended up hand-carrying every single item (including an 8 million year old 300lb table) down 11 flights of stairs. The bill came in at 4x the original quote because of it. And how did the leasing office respond to a resident whose move-out they'd just sabotaged with their own dishonesty? I was told I was "being too much." Staff mocked me by name within earshot of the office, apparently unaware, or not caring, that I could hear them. I asked the property manager, Julia, how the building accommodates residents who depend on the elevator for accessibility. Her actual response: **"Not an issue here. Luckily we don't have any disabled residents."** I still can't believe a person in her position said that out loud. **Julia's behavior only got worse from there.** The assistant property manager- genuinely the one competent, decent person on that staff, and clearly worn down by working with her- agreed the elevator failure warranted reimbursement for my inflated moving costs. I came back the next day with the mover's invoice showing the original quote against what I actually paid. Julia refused to even see me. Instead, I heard her, unprompted, tell her assistant she wasn't going to "pay his bill" and call me a f*cking idiot. Loudly enough that I walked back in and confronted her about it on the spot. She had nothing to say to my face. **Then the real violations started.** No itemized move-out statement- legally required. No word on my deposit for weeks. After I put Avenue 5 on notice in writing that they were violating tenant law, I finally got a payment link demanding additional money from me- with zero itemization. No damages listed. No explanation. Just "pay us." When I called for clarity, the finance rep yelled at me that it "wasn't his problem" and that he was only calling back "to be nice." Eventually, after roughly seven weeks of silence and legal threats on my end, I received a "good-faith" check to make me go away- and it still didn't cover my full deposit. Communication stopped completely after that. **This is not a building having a rough patch. This is a management company that lies to residents' faces about repairs, mocks tenants to their coworkers, dismisses ADA/accessibility concerns as a non-issue, illegally withholds move-out documentation, and only pays people what they're legally forced to- and even then, not in full.** Greystar ran this building the way a building should be run. Avenue 5 took over and turned it into a slum with a leasing office full of people who talk about their residents like garbage the second they think no one's listening. If you see Avenue 5 attached to a property you're considering- anywhere, not just this one- take it as a warning and look elsewhere.

I recently moved into The Rae, and the experience was outstanding thanks to Felipe and Javier. They…read morewere both incredibly helpful and made the entire process easy from start to finish. Felipe took the time to walk me through everything I needed to know, which I truly appreciated. Moving can be stressful, but they made it feel completely stress-free. The grounds are beautiful, the staff is friendly, and the overall atmosphere is fantastic. I'm very happy with my decision to live here. This is a great company with an even better team. If I could give 10 stars, I absolutely would. Thank you, Felipe and Javier!

Moving is so stressful in itself and not something I was looking forward to. Mario from the service…read moreteam at Rae on Sunset was amazing during my move. He was very helpful and made the moving experience smoother. Thank you Mario!

Living in California for the past 6 years and for the 3rd time decided to move and apply for new…read morehome as a full time student and self employed with my legal co-signer and this community not even ruin and waste my time and energy, the my did soft inquiry on my credit and cousin's credit! "CAROLINA" was not honest to me and not share her full knowledge before I paid for application fee AND DEPOSITE MONEY BEFORE I MOVE IN TO THE PLACE. I explained to her about my income and clearly they saw back and forward, my statements and even mentioned I have a co-signer with good history for the past 6 years and she made me to do all that and without any phone call 30 minutes after she sent a bunch of email for rentals verifications, her manager "DIANA" very rudely sent an email about rejection because of my co-signers credit and on phone call she brought another excuses, my co-signer used to be a co-signer for another 2 people with the letter of explanation we have a proof everything was on time but it's only report. Also, pay stubs are more than x3 and even x5 for source of income. As today on 26th of Feb, not these people wasted $118 only for a small commission for themselves and money from me. Also not sending my $400 deposit check back. I am trying to keep emailing and calling and leaving voicemails for DIANA and CAROLINA but non of them communicating with me. This check supposed to send out last 2 weeks and after a week Diana called me and apologized they just sent out after 10 days and because I am in LA, I would get it in 3-4 business days and now we are a week more (3rd week) I do NOT HAVE MY CHECK AND ANY RESPOND from these people. If you are self-employed even high income, stay away from this unprofessional team who would judge you because you are just smart and making money from your business.

Diana was wonderful to work with and overall I had a wonderful experience touring this property…read more The apartments seem fair and worth what they're asking for, but ultimately I decided to lease in a different neighborhood. They could improve their amenities a little.

I moved into Ascent in July of 2019. I had absconded from hollywood after my car was broken into…read moreand I'd had enough of living with airbnb issues. Ascent proved to be a quaint, charming, and relatively modern experience that I needed, with some pitfalls. While the units are all completely updated, it's an old building and now and then you'll hear it and feel it. There were issues with the pipes beneath the wall in my kitchen above the sink that were never a major problem but never resolved either. But that's weho for you- aged very gracefully. At least this neighborhood. The building itself is in the middle of the norma triangle which is one of the best neighborhoods in west hollywood to live in. It is safe, quiet, upscale, charming, and lovely. Ascent offers some perks, like a (very small) rooftop pool with an unobstructed view of downtown los angeles that's absolutely priceless. My jaw fell when I toured and saw it for the first time. It was not worth the price I paid. Like I said I moved in july of '19 into a 730some square foot studio... a large studio for sure. And it was $2,595. At the time I think that it might have been closer to fair, and I also might not have known any better. A year and some months went by and in the midst of the pandemic I found a larger 1 bedroom down the street (closer to santa monica blvd) for $2k a month- plus utilities that I now pay (ascent includes all utilities and cable tv in the rent...) meaning i am now living in a larger and nicer apartment for a net of $350 less per month. It's a lovely building with a lot of charm and elegance, they just are still charging too much for it. I see since I moved out that there are like 6 apartments that have been vacated just on my floor alone and I don't wonder why.

Unfortunately, I didn't end up taking the apartment, but I enjoyed my tour and experience looking…read moreat the Ascent so much, I hope to move here when I do in fact move. Angela went above and beyond to ensure I could view the right apartment for me, with painstaking effort and openness and transparency. The Ascent offers beautiful views from its apartments and the rooftop pool and lounge, and is in the perfect spot in West Hollywood. I won't continue any further because I don't want to add to competition when I apply for an apartment there - thanks Angela!

Took up residence in a dream of an apartment at Ogden Drive. In the name of relief, one of Ari's…read morebuildings became available after a few month's wait. I spent the waiting time looking around LA for Spanish and French Normandy buildings as beautiful as Ari's and easily concluded there was nothing close to the level of charm, preservation, and reverence for time-honored architecture and appliances in LA. I loved every corner and minute of my three years there. The rare times I had a sink backup or maintenance request, it felt like Ari had someone at my door within minutes with the remedy. The way he maintained the building, even prepping for rare, stormy LA weather, left for nothing desired. Ari is incredibly thoughtful about creating beautiful spaces for people to enjoy a timestamp in life. Thank you :)

I loved living in my apartment so much that I couldn't bring myself to leave. Ari and his team…read morecurates a beautiful space. Everything feels magical, there's always something blooming and they care for the house so preciously. I lived in the absolute jewel box of his portfolio for 2 years with access to a beautiful secret garden! It's not for everyone. You have to love vintage, slower living. The garage is opened with a key. The laundry is coin operated. The stove is old school. The homes are spacious for 1 person and maybe a little tight for 2, and definitely you pay a premium for the amount of effort and care that they put into maintaining this gem of a building and unit. Extraordinarily responsive and communicate quickly. If you are an appreciator of this style of living and the rarity of the tiles and wood floors, then this is your new home!