Unfortunately, I need to share our experience dealing with this business. We had a small issue with…read morethe car that needed some welding on the frame (the front end had to be removed), and I think the welding job was done very well. My issue is with everything else. The original estimate went up significantly, and the car was delivered in awful condition and with complete disregard. It was dirty and dusty inside and out, the engine wasn't running properly and had to be fixed, the cooling system had air in it, and the hood wasn't aligned correctly. We only complained about the hood alignment, but Tom was well aware of all the other issues. We tried to work with him to get the hood aligned, and it was a nightmare. You feel like you're not welcome there, and even after a second attempt, we walked away with the hood still not aligned -- now we'll just deal with it ourselves. I wouldn't recommend this shop to anyone because of the carelessness, and I honestly regret trusting them.

I was in a terrible hit and run car accident in April and I was so upset I wasn't so sure if my…read morecar would be deemed as a total loss but thanks to Tom's auto they really did the job right by me and held my hand every step of the way! They looked out for me in the best way treating me as if I was family! I can't be anymore grateful for their kindness and professionalism! Thank you again Tom's auto!

Been to three other folks in Mt Sinai and Miller Place for major and minor car accidents (other…read moredriver t-boned my wife at 40MPH. Hit a deer, and got rear ended) Net net they all were very difficult to deal with and jerked the bill up to make more revenue (from the insurance companies) and then results were very disappointing. Perfection was perfect and pleasant and gave us the straight scoop and kept us informed and was honest and trustworthy. I have always now on multiple (sadly with 5 drivers) visits had to go back and they have made me feel like a valued customer and I dont think of them as agents for the insurance company just taking and making as much money on the accident as they can!! Highly recommended by me and my family.

I had an excellent experience all around. they offer phenomenal workmanship. An honest, ethical…read morebusiness. thank you! I highly recommend.

I highly recommend using Michaels auto body. Not only were they courteous and time efficient but…read moreWally took care of me like family. Very easy-going efficient operation. They made the process easy. They fixed a 2025 Lexus that had some large dents in the rear passenger door. Amazing the whole experience was wonderful. Ask for Wally. He is the mellow guy behind the counter.

Had these guys repair my SUV following a small accident. Very professional. Good communication;…read morethey walk you through everything they are doing and are extremely knowledgeable. Michael and his crew are down to earth guys who I trust with my car!

I'm sharing my experience to help others make more informed consumer decisions. This is a case of…read morehow "Russo Brothers" may take advantage of a customer during a vulnerable situation -- based on my personal experience and supporting facts. Russo Brothers performed body work on my garage-kept vehicle in 2007. About five years later, the paint began deteriorating -- it lost its gloss and started peeling. According to their website (russobrothers.com), they offer a lifetime paint performance guarantee for as long as the customer owns the vehicle. In 2025, I contacted them to request repairs under that guarantee. I was told it didn't apply to me because the company that did the work in 2007 -- "Russo Brothers Service Center" -- had been dissolved, and the current company -- "Russo Brothers Auto Collision Center" -- was created around 2015. The front desk and management insisted these were entirely different companies. However, both their Google Business profile linked website and Carwise.com listing advertise they are family-owned and operated since 1956. Google Street View also shows the same business sign and branding used before and after the alleged company change. Additionally, the business has remained at the same address and has had the same phone number since the time they worked on my car in 2007. I'll let you draw your own conclusions, but my personal experience with their warranty and customer service raises serious concerns about transparency and accountability. I would strongly recommend asking detailed questions about their guarantees and company history before trusting them with your vehicle.

Needed passenger side door, fender, front bumper and molding replaced on relatively new vehicle (5k…read moreMI) due to a collision. The quality of the work and the efforts that Sandy and Jerry put into working with the insurance adjuster on my behalf were exceptional. Their attention to detail in every way and their responses to my concerns were handled in a very professional and thoughtful manner. This is why they have such positive reviews. Any of us who have had our body work completed by Russo Bros or will have in the future are very fortunate individuals.

Excellent service and quality work. My car looks like new, and you couldn't even tell where the…read moredamage had been.Highly recommend.

Nothing says more about the quality of an establishment than when they stand behind their work…read more Russo Brothers repaired my vehicle originally 6 years ago after an MTA bus clipped me in the city. It came out great. Last year, I noticed in the repaired area that the clear coat was peeling. Since Russo was a Geico approved shop, the repairs are guaranteed for life. I brought it back to them and showed them the problem, and without batting an eye they said they would make it right. They stood behind their work and repainted those area of the car. No questions asked, no bill. Very easy to work with, communicative, and friendly. I will definitely use them for any body work I need, and recommend them to anyone!

I like the thank the entire team at Monty's auto works for the fantastic job they did on repairing…read moremy Cadillac XT5 to show room condition. They were easy to work with, did exactly what they promised. I will recommend them to anyone who had the misfortune of being in an auto accident.

Kudos to Tom and the crew from Monti's!…read more Someone ran into my car in a parking lot and the guys had it looking brand new! Great attention to detail and quality work. Very friendly with great communication. Relationships with Allstate and Enterprise made the whole deal smooth and easy. If you're looking for a local body shop, use these guys with confidence. Had a great experience but I hope I never have to see them again. Thanks again, Tom!

I had an excellent experience with Belair Auto Collision in Smithtown, NY. Kyle & Tommy were…read moreextremely professional from start to finish and made the entire process completely stress-free. They did outstanding work on my car and paid great attention to detail. What really stood out was how they handled everything for me. They took care of all the insurance issues and even helped coordinate the rental car, which made the whole situation hassle-free. It was clear they genuinely care about their customers and take pride in their work. When I got my car back, it looked fantastic and was absolutely spotless inside & out. The repair work was exceptional, and the car looked as good as new. I highly recommend Belair to anyone who needs quality repairs and great customer service. Kyle & Tommy go above and beyond to make sure everything is done right.

"Absolutely five stars! The team( Tommy & Kyle) at belair auto collision body shop did an amazing…read morejob. My car looks brand new, the work was flawless, and this the 2cd vehicle I brought there,and will be using them for future repairs/ body work. Excellent customer service and attention to detail--speaking of detail. I had my daughter's car, detailed there as a Christmas gift and I was astounded with the result,especially the interior work...hands down " Celina Maltese

I sent my car there with good confidence of some reviews and left with my car with some scratches…read moreand fenders that were not aligned right like he said and paint is off was not done correctly

Amazing job. My car got rear ended by a kid while making a right on red. The kid's mother brought…read moreme to this guy which I didn't mind because I wasn't paying for it. I was a little iffy to be honest for the lack of reviews, which tend to be skewed since most people tend review when there's an issue. So the bumper needed to be replaced on my black 2016 Camry with an OEM one which came out to $100 cheaper than a bigger known repair shop. I can't comment on them REPAIRING as they REPLACED the bumper, but all I have to say they did an amazing job on the paint matching! A lot of the times you can tell that a car got their bumper repainted since it has a slightly different hue upon observation, but this place color matched PERFECTLY. There's blue glitter in the black paint in the sun and they were even able to get that in the paint as well -- incredible. I even attached photos where you can even see for it yourself. Although the rear end collision was an inconvenience to me, I'm happy that I know that I have a place where I can bring it to now. Thank you so much on the great job Vittorio's!