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    Vin And Van Auto Detailing

    5.0 (2 reviews)
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    Services - Vin And Van Auto Detailing

    Auto bug and sap removal

    Auto paint restoration

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    1 year ago

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    2 years ago

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    La Verne Car Wash

    La Verne Car Wash

    (283 reviews)

    Last time I came in to get my car washed, I received a spray wax upgrade to try out. Looked amazing.read more

    Zero stars is more deserved for La Verne Car Wash! Been…read morethere five times or so in recent months but NEVER AGAIN. During my last car wash my front bumper cap on my vehicle was deeply scratched and I noticed immediately when walking my vehicle prior to thanking and tipping the employee, who has rushed to dry my vehicle and ready to move on to the next car. As soon as I spotted the scratch, which looked like a deep white line having gone straight through the silver paint of my 2024 suv, which is in excellent condition without even a single scratch on it. I pointed it out to the employee that served me knowing that wasn't there prior to the wash. We spoke different languages so he didn't understand me at first, so I pointed out the damage and asked him to get the owner. Instead Cesar, the manager, came out quickly and I showed him the damage and he offered to review the camera footage. We went into a tiny little office where two other employees were already in there why they shared video footage of my vehicle. I give this car wash credit for having video technology, but unfortunately it's badly outdated. Video is grainy throughout and unfortunately typically only shows one side or the other of the vehicles from start to finish, with many areas where camera footage is not available, like when going through the car wash tunnel during the wash/wax cycle. Needless to say, the video did not show the point of damage. Could have been the wash tunnel brushes, an inattentive employee, a ladder, ?, etc.. I asked to fill out a damage report and Cesar was helpful to provide the form and willing to provide me a copy of it. I requested of Cesar to ask the owner to call me. Cesar stated that once the owner reviews the incident report he will be in contact with me. I held off on this review for over two weeks and now assume they will not be contacting me. I have four family members that live locally and frequent this car wash. In the words of one of them, "hopefully the owner will do the right thing". Definitely not looking that way! Shame on the partners that own La Verne Car Wash! Warning to others: your vehicle may be next and they will not stand behind their work or damage that they cause.

    PrimeWash Express - Upland - All clean again!

    PrimeWash Express - Upland

    (887 reviews)

    Service of their team members are courteous attentive and friendly. I love going through the wash…read morewith the soapy foam scrubbers and lights This is self serve car wash so soon after I finish up with the high pressure air to whisk away dust or excess H20 then vacuum away Value: I received a special for 3mths for 23.99 unlimited with the extra drying for new customer Only downside for me here is the tire dressing shine which doesn't really go on as smoothly or completely on all tires lol and I have my washcloth to smooth it out anyways So overall love this place and I go at least 4x per week since I don't have garage....hence unlimited car wash, air and vacuuming YAY

    It's an okay car wash, but a few issues keep it from earning a higher rating, some of which are…read moresignificant. On my third visit, I ended up with a completely punctured tire right after leaving the lot. I can't say for certain whether it was caused by the machinery or debris on the ground, but the timing was hard to ignore. It resulted in a tow and a replacement tire on a busy day. The staff didn't take responsibility, and it didn't feel worth the effort of pursuing further, but it's something to be aware of. On a separate visit, I experienced an unusual issue where what looked like small static discharges were forming along my sunroof during the wash (I have video of this). When I brought it up, the response from the front desk was minimal, they said they would "look at it," but didn't ask for details, review the video, or document the issue. There was no real follow-up or concern shown. I also had an issue with their membership tag not working. Instead of resolving it properly, I was given a loose tag from a sticker sheet to show at the gate. Since then, I've been questioned multiple times by staff asking where I got it and how I obtained it, as if it wasn't legitimately issued to me. This could have been avoided if the original issue was handled correctly. Overall, the customer service has been consistently disappointing. I haven't had a single interaction that felt helpful or even neutral, at times it comes across as dismissive. They also removed the kit that used to be included with the wax/polish tier, which reduces the value, especially considering the membership is around $50/month. I usually prefer resolving concerns directly with a business, but based on my experiences, I didn't feel that would be productive here. I've since canceled my membership and switched to another tunnel wash nearby, where the service, value, and overall experience have been significantly better. Given my experiences, I wouldn't recommend this location.

    Vin And Van Auto Detailing - auto_detailing - Updated September 2026

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