Amazing, knowledgeable, caring staff and top notch doctor! Accommodating,, understanding, and cost…read moreeffective. BEST VET IN BALTIMORE AREA! Exactly want I want in a veterinary hospital.

My cat, Ruth had lost two fangs. We found Hillendale after a bad experience with another area vet…read more We had been told that no one could look into a cat's mouth without them being put to sleep with general anesthesia. We'd been told she'd need up to 4 extractions for regressing teeth and a dental cleaning. Dr. Ramappa proved this wrong. He petted Ruth for a good while to put her at ease. When she was calm, he gently pulled on some fur on her chin. She let him look all the way to her back molars. With pet breaks, he was in her mouth for a good few minutes, long enough to see all her teeth. Turns out there were no regressions. The lost teeth had healed fine. There was just a bit of tartar on her back molars that could be addressed with finger brushes. The entire appointment was $75. She needs 2 vaccinations in April and those will cost $180. Dr. Ramappa clearly loves his job. He clearly puts pets at ease and knows how to work with them. Ruth tends to be skittish around new people. So for her to let Dr. Ramappa pet her and poke around her mouth is nothing short of amazing. If you are in the market for a new cat or dog vet, check out Hillendale. Kind staff. Warm, experienced vet. Good prices.

Dr. Zumpano and Dr. Hutt are the most fabulous vets. I drive 35 minutes to get here because I trust…read morethem so much. They take care of all pets sick and well, so sensitively and with such care. They have pheromone diffusers to keep cats calm, they have calming music in every room that helps keeps calm. They are wonderful

The best doctors and staff. I have been a client for over 10 years and would not go anywhere else…read morefor my pup

I chose this Animal health provider when momo was diagnosed with diabetes. We started at Falls road…read moreAnimal Hospital but the prices proved too steep. Then our little momo started to have allergies. It was very frightening and the staff and doctors have been wonderful to us. Unfortunately, we don't have pet insurance so $100 for a few allergy pills to prevent him from scratching his face and biting his paws until he bleeds is what it is. We have always felt MOMO is in good hands here-the doctors have every resource available and seem to be informed of current research. Fortunately, the billing department will consult with you prior to major things (like an overnight stay) so you have an idea of what you're getting into. I could probably find a vet for a little less money but we are very happy and we know to expect the best possible care for our pet and support for us as pawrents.

A very smooth operation with kind knowledge staff. The…read morelocation is perfect for Baltimore dwellers

Wouldn't recommend this Veterinary Hospital due to very poor in-office communication, and how some…read moremembers of staff seem to be uncomfortable around very sweet and small kittens. See below for details. All records/documents were provided (at the businesses request) in advance of the appointment, the front desk confirmed receipt of the same. We were told that they must review documents before our appointment time, no matter what. At the appointment, tech claimed they didn't receive any documents. I showed proof that this was untrue and had to explain my pets history to the tech. Later, when the veterinarian came into our room, she had not reviewed the history/documents provided nor been updated on anything by the tech. I was then advised to get my kitten a specific treatment and vaccine but I had to remind them she already had it done, which was in the records and history I already gave multiple times by now. If they had treated her without my reminder, my kitten could have become severely sick. Additionally, the staff did not seem concerned with how they physically handled my docile and sweet kitten. At the end of the appointment, there was no advice given for our situation but we were charged $100 to be seen. It was acknowledged that if they had reviewed the documents before the appointment, as they specified they would do, then the appointment was unnecessary. I recognize that there are specific protocols in place to keep staff safe but those protocols were extremely unnecessary in our situation. I wish they were more careful as my kitten was already injured and definitely not a threat in any capacity. Overall, I wish this place had treated us with more empathy and respect. It didn't seem like they cared about my kittens wellbeing and only cared about making some money.

Today we had a wonderful experience at Charm City Veterinary Hospital Located in Baltimore City…read more The wait time was minimal and the staff is great! Our dog, Sarge, who is in need of a surgical procedure was treated with such compassion. After a thorough consultation with this knowledgeable team, we feel confident about moving forward with the next step in this process. Without hesitation, we would recommend their services to anyone with "fur babies". The Greens

My cat, Amelia, has been having chronic flare ups of nausea, vomiting, and loss of appetite. As a…read morepet owner, nothing is more scary than seeing your baby not feeling well and being unable to pinpoint exactly what's wrong. I had taken her to another vet previously who couldn't find anything wrong after some standard blood work. They pretty much said "We don't know, could be pancreatitis maybe but not sure" and left it at that. So this weekend, I decided to try Doc-Side and brought Amelia in for an emergency visit around 12pm on Saturday. I had called in advance so they knew I was coming and allowed me to come in even though they close at 1:30pm on Saturdays. We were checked in and seated in a room immediately. The nurse came in and took down some basic info and did a quick check on Amelia. Then Dr. Tierney came in about 20-30 minutes later to perform a more in depth exam. Dr. Tierney performed the most detailed exam I've ever seen. Our other vet had barely done the type of physical checks I'd seen her perform. They then took her back for testing. The estimate for all recommended services was clearly explained to me and I didn't feel pressured into anything. I got a call on my way home that the pancreatitis test was negative. And then by Monday morning, I got a call saying her bloodwork hasn't revealed anything specific yet so we'll continue to do some tests to find out what the problem could be. That said, I have more confidence in Dr. Tierney than my other vet given the care and detail with which she approached the situation. She explained everything in depth and does her best to create a "no-fear" atmosphere for each pet. I would recommend taking notes or asking to record her as she is more of an auditory person than a note-taker.

Disappointed, if you're going to up-charge me, please provide adequate care to substantiate the…read moreprice. Went in to put my dog on heart guard and the meds alone were $300. Maybe we caught this vet on a bad day but this young woman was rough on my dog. The only reason why I paid- to never go back there again- was because the support staff was incredibly kind (reception & techs). Unfortunately, they are doing all the heavy lifting.

I inherited my cat from a family member. I hadn't had a cat before, so I'd never been to a vet…read morebefore. I noticed my cat's anus seemed irritated so I took him here. The vet techs were nice. When the male vet came in, he barely introduced himself. I tried explaining I'm new to cats and wasn't familiar with how vet visits go. He then asks me to "scruff him." I have no idea what that meant, I just said I'm new to cats. He seemed irritated and brought in a vet tech. I thought he was just going to look at his anal area, only to discover he was expressing my cat's anal glands. Did not explain to me what he was going to do nor what an anal gland expression entails. Then he tossed the pus covered paper towels into the trash, and missed. And left it there. I tried asking more questions and felt dismissed. At one point the vet literally just ignored me as he was writing notes. Oh, he listened to my cat's heart and lungs and said everything "sounded good." It's two months later at a different vet, and my cat has a heart murmur and asthma! I brought my cat back one more time for another anal gland expression. When I called ahead asking for the price, they told me it would be $20 + $5 vet tech fee. When it was time to pay, it was $30 or $35 + $5 vet tech fee. Felt like they were just pulling out random numbers. The vet techs were nice overall, but after all of that, I just got a weird vibe and won't be bringing him back.

I cannot say nicer things about the staff here. They really are amazing. I've had four cats as…read morepatients there for the five years, and everyone has always been responsive, helpful, and it is clear that everyone there really cares for all of these animals.

This place is a joke! I have been trying for 2 years to get an appointment, and told every time…read morethey are not accepting new patient. RIDICULOUS!

Absolutely fantastic vet. They care about your pet. The care is excellent and the prices are very…read morereasonable. I highly recommend this place, but they are brutally honest. If you want to do something that is not in the the best interest of your pet, they will be blunt, and some people do not like being told hard truths.

I took my dog for teeth cleaning at a cost of over $700 to Jacksonville Veterinary hospital in…read moreBaltimore,MD. I specifically pointed out the two teeth that were concerning, and when I picked the dog up, they hadn't been addressed at all now my dog development has the whole gum but before the inflamed and the teeth look worse than when we brought her in. When I complained, they said were only a clinic, you need to take her to a dentist, well they certainly could've said that before demanding $700! When I spoke with the doctor afterwards, he had no idea of even the procedure that she had done. Apparently only a technician did a quick clean. I won't be going back.

My family has been using Jacksonville Veterinary Hospital for over 20 years. We absolutely love…read morethem!! We've always had very positive experiences with the staff, making appts, refilling scripts, and getting call backs for questions. Two of my children are now adults and they both take their fur babies to Jacksonville Veterinary as well. I would definitely recommend them to anyone!