We had such a great spa day. Abbey did an amazing job on our massages; very relaxing and very…read moreattentive; asking if the pressure was ok and if I was comfortable. Skylar was very knowledgeable about skin care and chose the perfect facial for us while giving us a spectacular neck/scalp/arms/hand massage. Truly relaxing! Just what we were looking for! We definitely recommend this spa. Abbey and Skylar were amazing!

This is a hidden gem! It is tucked away, but so lovely! My daughter and I enjoyed the sound therapy…read moresessions, but, most of all, the facials by Gabby! It was relaxing and we left feeling like our faces got a super treat! I definitely recommend!

Wonderful experience in a comfortable atmosphere, excellent service, friendly stylist (Michelle's…read moreamazing!) and extremely happy with the quality of my highlights and cut, along with my pedicure!

I got an excellent cut here, will be going back. The ladies that work here are very friendly and…read morethe owner made my hair look awesome. Reasonable prices, I highly recommend!

I used to see Ashley at the EL location, who I've always had a great experience with, but recently…read moredecided to try out the west Lansing location due to it being closer to where I now live. I scheduled an appointment with April due to Bliss Salon's website saying she's a "curl specialist". I have thick multicultural curls (a mix of 3b - 4a) and tried to make sure someone with experience handled my hair. At the beginning of my appointment, I told April I wanted a trim, to not shape the previous layers to continue growing my hair out, and to define the couple of face framing strands. She told me to accomplish all of that she would need to take off 1" to 1.5" at most, and I told her I was okay with that. April started off by dry brushing my curls. I should've gotten up and ran right then and there, but hindsight is 20/20. About 5 to 10 minutes in, she made her way around to the side/front of my hair. I was finally able to see how much she had cut off. The 1" to 1.5" was more like 3.5" to 4" of curls, so it was likely even more than that. I told her the amount she had cut made me nervous. She responded, "I've only taken off 1" to 1.5" to touch up the layers. But thanks for letting me know", and continued chopping away. This was minutes after we had discussed that I wanted to grow the layers out so my hair could grow out. We were at the point of no return, so I just tried to trust the process. After the cut, April applied the detox and shine treatment to my hair with gloves on. She reminded me to put my hands under the cape to prevent skin exposure to the chemicals. After applying the shine treatment to a strand of hair, April dropped the strand down and it made contact with my open eye, which instantly burned and watered. She handed me a paper towel (without removing her gloves that were covered in the shine treatment) so I could dab my eye. Thankfully, that helped and we were able to continue. Fast forward to the styling process post shampooing and conditioning. April asked me if I usually add volume to my hair. I told her I purposely don't style my hair to be voluminous because the feeling of it being in my face causes a bit of a sensory issue. So, April did the opposite of what I asked for. She proceeded to brush my hair in a way that created volume at the roots and diffused it make it even bigger. At the end of my appointment, my hair was layered and up to my shoulders. It reached the center of my back when I first arrived. Despite this, April truly did do a good job. The way she cut and styled my hair would've been perfect for someone who wants their hair to look like my end result. However, April will never touch my hair again. I should've just sucked it up and made the longer drive to see Ashley. If you have long multicultural curls and want to keep them that way, GO TO ASHLEY IN EL. Before (you can't see the ends of my hair, but you get the gist) and after pictures attached.

literally 1000/10, went to get a blowout and a facial and it was the best experience ever. I am…read morevisiting michigan for MSU and i think this salon is gonna make me committ solely so I can go weekly. shout out to audrey (for the gorgeous hair) and kailee (for the best facial asmr massage)

Went today and was in and out in 10 minutes. Brows look great, only suggestion is to update your…read moreprice list. Maps say $10 but it was $15. Not a huge deal, just might make a difference to some people. :)

I was in town for work and was having an eyebrow emergency---was at the mall to grab a quick bite…read morewhen I passed by the kiosk. When I first passed by there was no one there---or so I thought----after walking around the mall and passing by on the other side---there was a girl slumped over talking on her cell phone--good job hiding--but I found you! Upon entering, I was not immediately greeted, she told the person on her cell phone to hold on as she proceeded to ask me what I wanted done. Before I could sit down, she told me to sign in----even though there was clearly no one else there waiting for any services. As she threaded my eyebrows, she was on her cell phone headset--talking the ENTIRE time. My eyebrows were cleaned up when she was done, but the experience itself leaves much to be desired--if nothing else---please get off your cell phone.

This is my second visit to X-CEL NAILS and I absolutely LOVE it here! Myle is my technician and she…read moreis amazing at what she does! She's so warm, friendly, and always makes sure I'm taken care of. The pedicure massages are to die for! The salon has such a fun, welcoming energy and the quality of work is incredible. So happy I found this place!

My friend and I came here during lunch time in a friday without appointments for a mani pedi and…read morewere seen immediately. The pricing is on par with most salons and the techs were wonderful. The salon didn't feel cramped and didn't smell like nail polish remover like some do. They had TVs on most walls so you could watch while getting your service. Their nail color options were quite large and the experience was great. They do take credit cards but like many salons they recommend cash.

If you want perfection and quality this is the place! Been a…read morecustomer for 15 years! Many nail salons to choose from, but compare your nail services to Jenny next time and you won't go anywhere else!

my nails were lifting and i was able to easily pop everything single one of my nails off and I was…read moretold because I didn't come in and show they wouldn't give my money back . But they don't do refunds regardless if you come in or not they'll just redo them but I wanted a refund I spent 200 dollars and just wanted the money for my 60 dollar full set. Jenny was very unprofessional and was talking over me making it seem like i sabotaged my nails. she even knew who i was when I called and was able to tell me exactly how much I paid without me giving context on who I was when I called. further letting me know that she knew what she was saying was wrong because if you know that it wasn't a full day why can't I get my money back. won't be going back there ever again I gave them too many chances and I never left satisfied with my full sets EVER!

had lifting and instead of actually looking at it they put more product on top of it and now i have…read morethree green nails

Well came in with gf for nail work. We were a bit late and they waited for us. That was nice…read more Although it was fri eve and snowing out. Wasn't too busy. We went to a movie here at the Regal in the Mall then nails. We were on a different row so we could talk very well. We had to talk loud when we had questions across the room. That wasn't cool. But we made the best of it. It actually went fast. Once my gf had everything picked out we did xmas decos and voila. Although I did have to help my gal with explanation how to put rhinestones on in the shape I wanted. A bit dis functionable on her part. The rhinestones were sticking to her tool instead of my nails. So hence the four star instead of 5.

Swollen nail bed and didnt give discount! Rushed nails terribly leading to a bad look paint wise…read moreand clear coat, no time taken and very rude vibes.

Rude! I could not believe it when they refused to use regular nail polish upon my request. They…read moresaid they only do shellac. I almost gave to a shellac service, but they were so rude and condescending about it that I decided to go somewhere else. Apparently another customer came in with their own nail polish because she was going on vacation and they also refused to use regular nail polish. Their efforts to upcharge customers is going to result in losing good customers.