We needed a shower renovation after another contractor failed to waterproof the backer boards five…read moreyears earlier. The Tile and Grout King only offers the Schluter-Kerdi shower system (no hot mop/mortar bed). We chose this system because it provides waterproof sheeting (unlike our previous build) and doesn't require weep holes in the drain (which clogged in our previous shower, allowing water to wick beneath the tiles and leave puddles on the floor). The system's reliability depends heavily on the installer's technique, and Tile & Grout King is certified and has used this system for six years. Jordan, our PM for the job, was great. He gave us estimates and timelines, scheduled work within a few days, and completed the rebuild in 2 1/2 weeks. Jordan oversaw the delivery of supplies and removal of old debris (including the previous glass walls, which didn't fit because the profile of the mosaic accent trim we chose wasn't level). He met with the crews and us multiple times during the build to ensure we were all aligned on what was required. We had two crews working on the job. The demolition crew, Jose and Juan, finished the demo work in two days. They were extremely careful with their work, protecting the floors, sinks, and tub, and not damaging tiles on the tub deck wall so that they could be reused. They showed us where the previous install had failed (where the mortar bed was too close to the top of the drop and where the moisture vapor retarder was waterlogged). The second crew, Noe and Carlos, also did a great job. On a couple of days, they worked overtime to keep the job on schedule and to allow a full 48-hour water pan test over the weekend. They made suggestions on tile placement, such as extending the tile to the ceiling, and broadening the access trim to avoid using thin cuts of the 24" tiles. I was impressed by the professionalism of everyone who worked on this project. Everyone was very friendly and easy to talk to. We plan to call them back to work on our other shower in a couple of weeks.

I hired Tile and Grout King to reapply grout in the joints of our bathroom shower and at the base…read moreof another bathroom shower. We live in a new house and wanted a company that could deliver high-quality work matching our home's upscale finishes. The staff was friendly, and we enjoyed working with them. However, we were very disappointed with the outcome. We asked for a very thin line along the joints, but the finished product resulted in thick, uneven grout lines that stood out. For the other bathroom's shower pan, it was recommended to use grout rather than caulk. The grout applied was very uneven and looked as if a black crayon had been used. After spending several hundred dollars, we hired another company to complete the work. We requested another specialist from Grout Kings to handle our project, but they were inflexible and insisted that they could do it correctly. What was initially estimated to cost a few hundred dollars ended up costing a couple of thousand. I cannot recommend Grout Kings, as their work did not meet the quality promised online.

Great service and quality of work from Chris. Worked on kitchen granite and bathroom marble that…read moreneeded stains removed. Performed deep clean, polishing, and poultrice application for marble for stain removal. Highly recommended !

Chris was amazing! He worked on my cracked, oil stained, damaged and UV worn limestone outdoor…read morecountertop and refinished it to a level that was better than the original installation. He spent several days sanding, honing, repairing edges and removing deep oil stains before putting on several coats of sealer. He was prompt, always communicated his timing and was super focused on the work. Highly recommend!

Want to give a big shout out to Jose for the exemplary job in repairing and rejuvenating my kitchen…read moreand bathroom floors. I had cracked/loose tile in my bathroom as well as severely discolored grout in both the bath and kitchen areas from water damage. Old cement type grout used many years ago leached an impenetrable and permanent white film when it came in contact with water. Jose had an excellent and economical fix in what would have been a very costly retile in both areas. He fixed all cracked tiles and regrouted damaged grout to look like new. It's now looks like I have brand new floors once again! So pleased with his work and wouldn't hesitate to use him again for any tiling jobs. He takes pride in his work and he's very affordable and personable as well. WTG Jose, and Jose Jr. too!

Jose is amazing man. Work with him. No regrets. Beautiful job. Reasonable pricing. Quality work…read more He's straightforward, does not try to sugarcoat his words because he's direct. Replaced my old shower tiles with delicate workmanship and allowed me to not replace my entire shower pan (other contractors wanted to do that). Perfection here

Anibal and Israel were just so excellent - our tile for 2 bathrooms is my favorite part of our…read morerenovation so far (still in progress). Tremendous expertise to get the best outcome. Guided me on in floor heating, layout/design to match grout lines, the best drain option for a linear drain, they helped me solve a big error in the tile around the mirrored medicine cabinet. They were so precise and thoughtful and communicated with me every time I needed to weigh in on a decision. I wish I had more tiled areas of our home, they were delightful to work with!

Anibal and his team have done a very nice job replacing our front porch tiles. From design the…read morelayout, select the tiles, to install the tiles, all done in a thoughtful, careful way and timely manner. Gill worked long hours to make sure each tile was laid out perfectly. Thank you!

I had my gardener help clean and seal the entryway. He sealed the tiles before they were dry which…read moreleft a white haze. Jesse worked his miracle and was able to restore the tiles.

Communications was prompt and easy. Scheduling was a bit tricky because it was during the holidays…read morebut they were flexible. The tech arrived in the morning, did the work and was done by the end of the day.

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

We were extremely pleased with the way Moises and team did our homes flooring. They helped remove…read moreold carpet and tile and replace it with SPC flooring very quickly. He also took care of removing-framing the staircase with matching color. I would definitely recommend Moises for any flooring or staircase related work.

Dave was terrific-in his visit to look at the job he taught me a lot about stone, grout, weep holes…read more(you can easily clean your shower drain yourself and save hundreds of dollars!). I wish I 'd known all this before I had bathroom remodels done so I could have been pickier about how the grout was done! Team was professional, efficient, pleasant, and cleaned up well. I wish I could have afforded the marble treatment-I'd recommend you get him to seal your marble surfaces BEFORE you use them, to avoid etching. But now I won't care if my tenants etch them more...

We had a problem with hard water stains on the walls and floor of our shower. One wall and the…read morefloor were a dark grey slate. Two walls were ceramic tile, while the remaining wall was glass. I'd been able to keep the glass clean, but the tile and slate surfaces, as well as the grout, had substantial hard water stains two years after remodelling. Dave gave me a quote within a week after my call after visiting my home. Within 2 weeks the job was done. All the stains were removed and the surfaces were resealed. It looks great now and though it wasn't cheap to get it done, I am very happy with the end result. The surfaces are finally sealed the way the remodeling contractor should have done them in the first place.

The best in town!!! From start to finish, we had the absolute best experience with Azam! From the…read moremoment we reached out for a quote, he provided us the most reasonable price along with a detailed explanation of the entire refinishing process. He also gave us a realistic timeline that worked perfectly for our schedule. One thing that really impressed us was how much care they took to protect our home. They covered everything with paper and plastic before starting, which was something I wasn't even expecting but truly appreciated. Throughout the project, Azam kept us updated every step of the way and was always quick to respond to any questions or requests we had. Azam and his buddy genuinely one of the nicest people we met. He's polite, professional, and very down-to-earth. Our whole family enjoyed having him around, and we couldn't be happier with the finished cabinets. They completely transformed our kitchen and look absolutely beautiful. THANK YOU!

My tub was in need of some much needed attention, especially for a rusty spot by the drain. Azamat…read morealmost immediately responded and did an incredible job refinishing it and fixing the rusted area. He was very friendly and communicated everything very clearly with what he was going to do. When completed, he immediately followed up on what was and wasn't covered under the warranty and how best to clean it. I can't believe it's the same tub I have already referred him to three friends who are also looking for someone to do some refinishing work at their homes. Thanks, Azamat! I