Clean room. Friendly staff. No nonsense. Overheard staff, in…read moregood spirits, making a running joke but not joke about contributions toward a meatloaf fund and tossed in a few bucks towards it and maybe you should too? Didn't ask questions. Didn't need to. The place runs on good energy and quiet competence. Would stay again. --Thank you, Daly. Everything about our stay was a 10/10.

I'm beyond disgusted! For starters, when we entered the room I said that it smelled like a woman…read morejust broke a bottle of perfume in here. The smell was horrible. That smell alone made me feel like the room wouldn't be clean for some reason. Room looked good and I went to bed. The bed even smelled like perfume! This morning as I wake up and roll over, there makeup and lipstick on the dog on pillow! My suspicions were right. This room has not been properly cleaned. They simply made the dirty bed. I'm immunocompromised and this is a big deal. Corporate will be contacted as this is unacceptable. This was my first time staying at this brand hotel and the last. I don't trust this place and will never return! Stay away, they do not clean their rooms!

A charming spot - clean and comfortable. The owners are lovely and have thought of every detail…read more We've stayed here twice on road trips up the East Coast and will definitely be back. We highly recommend this hidden gem to others looking for a place to space in beautiful Floyd, VA.

I had a fantastic stay here during a VA Tech football game. I have always wanted to stay here. I…read moreused to be a frequent visitor of the Pine Tavern Restaurant and I'm sad to see that's no longer around. The room I reserved had two queen beds and a sitting area. There were some nice touches with the Beatles themed room. Nice amenities and lovely hardwood floors and a back porch area. The owner was so welcoming and allowed an early check-in so we could get to the game. He was pleasant to chat with and we can't wait to come again!! The rates were fair and and I plan to come back soon.

Based on the address this is Quality Inn…read more I reserved via Expedia. Checkin was smooth the lady was nice. The bedding and overall room was nice with microwave and fridge. However there was red mud and dirt tracked all through the hallways. No one cleaned it up. I wouldn't take a shower in the tub and the beds were comfy UNTIL. My daughter saw a bug in the bathroom and took a picture- a bedbug! It was 2am we packed up and left. I went to the front desk showed the picture and gave them the key. No one called to apologize or follow up. So nah. I can't come back. Quarantining all clothing and bags so I don't bring anything in the house!

Very disappointing stay. The hotel is rundown inside and out. Tried making reservations by calling…read moremultiple times with no answer. When I arrived, I realized it was due to the front desk person being outside for long periods of time. The room had a musty smell, multiple holes in the walls, rust stains in the tub, and stained bathroom towels. Unfortunately, other than the Hilton next door, there are no other decent hotels in the area. Hope this saves others from wasting their time.

Stayed here recently for a night and it was a good choice. Comfortable, very clean, and spacious…read more Just a stones throw from the middle of town, and very walkable to most of the things to do in the area. I was greeted warmly walking in by the front desk staff and checking in was simple and easy. As a note, making reservations through the hotels own website gives you the best rate, in comparison to all the third party options. Two queen beds on the fourth floor (top floor), overlooking a part of the old cemetary and park. The room was spacious and nicely appointed, both beds were very comfortable. Along with a couple of seating chairs and a small corner table, there was all the amenities one expects traveling nowadays, coffee station, fridge and microwave. A work station and chair and a flat screen rounded out the room. A walk in shower in the oversized bathroom had plenty of hot water for my shower in the morning. It was bright, well lit and served its purpose as intended. Breakfast is included in the stay, and it was a decent enough start to the day. Scrambled eggs, breakfast meat with potatoes, along with an assortment of breads, grits, fruits, juices and coffee and teas. Cold cereals, and yogurts as well. The dining area was clean, well lit and spacious. All in all, the Hotel Floyd is a comfortable stay and a fair value for the money. Would stay again. 4 Stars 01091

Spacious, welcoming lobby and rooms in a quiet atmosphere right next to downtown - basically a…read moreperfect stay. No notes on our 3rd floor room, it was clean and large, and locally themed too. We skipped the breakfast. It's standard motel fare and with a loud TV in the room, there are better options very close by. Despite that, I feel the room was fairly priced for summertime in the USA. Though we've visited Floyd many times over the years, this was our first time staying in town, and I think this would be a great option for FF26.

Easy check in and out! What I noticed most was the cleanliness. You walk in and everything was neat…read moreand organized. They have a little convenience shop to the left of the desk filled with snacks and, luckily, floaties for the pool. The front desk ladies were polite and friendly! We stayed here twice, in the same room actually. It had 2 queen beds, a pull out couch, mini fridge, desk area, and a decently sized bathroom. Our party consisted of 2 adults and 2 children and we had more than enough room. The bathroom was stocked with shampoo, conditioner, and body wash, all in refillable pump bottles. The sink also had hand wash and body lotion. The pool area was kept clean and the staff said we could eat in there at the tables if we wanted. It wasn't a huge area, but there were at least 2 tables and several options for seating. The pool only went to 5 feet and had decent stairs for my toddler in the shallow end. There was also a small gym, complete with some dumbbells, an adjustable bench, treadmill, elliptical, and star stepper, plus a yoga mat and exercise ball. There was a small cabinet which held towels, wipes, and a water dispenser/cups. The only bummer was I saw the same dead moth under the elliptical both stays (2 weeks apart), so I know the gym hadn't been cleaned. Breakfast was decent-- it was the same both both times we had it. They have 3 cereal options, some yogurt and oatmeal, fresh fruit (apples, oranges, and bananas), two types of eggs, sausage, bacon, toast (even a GF bread), bagels, muffins, cinnamon rolls, and a pancake maker. There was also coffee and tea. Everything was served until 9:30. There is always water with fresh fruit out. We ate at two nearby restaurants-- Fat Boy's Pizza and Cinco de Mayo Mexican and both were great! There is also a restaurant list inside the lobby. I felt safe staying here and had no issues in the parking lot. There were only a few other guests during both of our stays. This was a good spot to stay during our travels and I will definitely consider coming back!

Check in was fast and clean hallways and warm swim pool . Overall good stay, good value for the…read moreprice.

Notably, the location for this hotel is not quite where the map places it in either google or Yelp…read more It's just down the road, so you'll still find it if you keep driving. When I visited, there was construction going on that left a marginal entrance road and a very small parking area. This was exacerbated when I found that this hotel was apparently being used as a meeting spot for a trucker and ambulance driver conference (not joking), leading to a number of oversized vehicles making it rather difficult to get in. Setting that aside, it was a fine experience in the room itself, with good temperature control, minimal noise, and average amenities. The breakfast was substantial, but not special.

Guest service was great. The rooms were clean and spacious, easy to get to! Very close to the…read morecasino!

Staff were very kind and helpful. Rooms were clean and the hotel, despite being pretty full, was…read morequiet. Standard Hampton Inn breakfast which is never anything to write home about but not to worry... there is a Biscutville right across the parking lot. My only negative comment is that the rooms were dark. There was no overhead or floor lamps. The only lights weee the two small lights by the bed and the small desk light. Very strange setup. Add a light and figure out how to do some lightly better eggs I think they could be working there way to another star.

My fiancé and I stayed for 1 night while visiting the Andy Griffith Museum. Very friendly staff!…read moreClean rooms and ample parking. We both loved the breakfast. Churro waffles, vanilla waffles, oatmeal, sausage, omelets etc. we were trying to get the room cooled off the staff handled it right away! The only negative things I can say about the hotel is that the shower was a little slippery.

Typically I stay in Hilton venues but we decided due to the length of our stay to try the Holiday…read moreInn Express as the pricing was more competitive compared to the Hampton Inn that was also doing construction. Insights: price for two week stay was competitive and flexible if we needed to add/remove a day, breakfast (hubs like the pastry selections and I was pleased with the coffee which was make as you go from a self-serve machine that grinds the beans and then is a pour over), Holiday Inn member points, corporate owned (this has become important to us as we have had huge issues with independently owned hotels like Best Westerns that corporate refuses to address), location in town is easy to get in and out and central to food, pharmacy, and other stores that we needed such as UPS/Lowes. Facility is newer, clean and smells clean but needs some TLC including carpet/floors, bathroom detail in the room such as floor corners and window wells in the rooms. Bed linens were clean and bed was comfy. Room set-up worked well but we selected a room with more space because of the extended stay. Employees were super friendly and responsive; no problem requesting more towels. We used the laundry room (one washer/one dryer) as we often are tromping around our acreage and need to wash tshirts and such; the machines ran well and did its job. The black out shade worked its magic and the window was large and offered a great view of Mt. Airy. We would definitely stay here again. We definitely will stay here again.

Time for new mattresses!! Horrible, lumpy and bumpy nightmare. Sheets feel like corn husks. The…read morebathrooms need a complete renovation. Shower sounds like a tea kettle getting ready to blow off the stove top with the high-pitched noises blaring through the room. The linens were high past their expiration date. My pillow case had a mold pattern on it. Gross! The wash rags were not white, some looked like the were used to clean up a grill...really gross! It was just really icky. Each night's rate was 151$ with an additional combined $20 in state/local taxes and occupancy tax. So, roughly $170 per night for lumpy mattresses with worn out box springs and icky linens.

The people there are really nice but it looks and feels nasty. This use to be a nice place to have…read morebreakfast or group gatherings but it is no more. Invest in remodel, go for it!!!

Poor service at Rosie's gaming, not Rosie's but the Dutch Inn food and bar area. The manager at the…read morebar and food area offered very poor service today. I went in to order. The service from the manager of the restaurant was very poor. I paid for my food earlier this time, usually I pay after I finish eating and near ready to go. This time he wanted me to pay at first. At the end I asked for a refill, he told me it's usually $2 for refills. He gave it to me this time, but that's ridiculous. It felt like he didn't want to serve me or be there. My concern is the overall poor service with Dutch Inn, the food part not Rosie's. I paid near $20 and can't even get a refill on my soft drink. Plus the manager was acting like he didn't even want to help me, and I need to voice my concerns. My concern is not with Rosie's, but with Dutch Inn car and restaurant area, and poor service with the restaurant manager. The Rosie's rep was very helpful, and mentioned the food part is not connected to them. Thank you.

Leslie the owner of Uptown Suites is a real gem!! Her suites are top notch! Very clean,…read moreprofessional and accommodating. I would highly recommend her suites to anyone coming into the town of Stuart or surrounding areas. I absolutely loved it!! She is also a wealth of information. 5star!

This is a very quaint hotel with a homey feeling. You definitely don't feel like you are in a…read morehotel. The rooms are clean, modern, quite comfortable, and reasonably priced. The area is extremely quiet at night. So combined with the very comfortable bed, got a really good night's sleep.