I tried this Target again, and unfortunately it is still dealing with the same problems it had last…read moreyear, namely a large transient population that comes in and causes trouble. When I stopped in someone was ranting at the security guard; someone else was standing outside the store on the street screaming and insulting anyone walking by. It feels decidedly unsafe. Even worse, since their Broadway entrance/exit seems to be permanently locked, you have to leave through the parking lot, where a lot of these folks seem to congregate. I really wish Target would do a better job of working with the city to make this location safer and easier to visit.

I am only giving this store 3 stars, but it isn't their fault. There is a homeless situation in…read morethis area and shopping makes it a bit uneasy. Most items are locked up, due to theft here and at other stores in Santa Monica, which is sad. Again, it is not the fault of Target. They are doing their best to keep shopping safe for customers. I like their house brand, Up and UP too. I compared prices at other stores, like CVS and Target's are cheaper. This store is a small shop so I suggest you download the Target app to see if the item you are looking for is IN STOCK. Most often the things I want are in stock but not always. This Target has a CVS pharmacy inside. I have picked up my Rxes here on occasion. The staff here are very friendly! This is not my usual CVS pharmacy, but when my CVS pharmacy doesn't have my meds, I am directed to this one inside Target. There is a very small parking lot adjacent to the store entrance.

I brought my son's razor electric trike in for service. While its a bit hard to find (entrance is…read morein an alley), and it took longer than estimated (and I had to call to get the update that the repair was done), the repair quality was great and very reasonably priced. If I have another repair on any Razor product as its the only one within 20 miles of here, I will definitely come back.

These guys are super helpful! I took a record player in to be fixed, they diagnosed the issue and…read moreultimately I decided not to fix it as the record player itself was old/cheap so I didn't want to put more money into it. However, still wanted to leave a review bc these are nice ppl who seem to know what they're doing.

A Google Store recently opened on the corner of Third and Broadway in Downtown Santa Monica. I had…read morenever been in a Google Store before so I went inside to see what it was like. They had all sorts of Google stuff, like Google mugs and Google socks. Although it was shortly after 10:00am on a weekday there were many people in the store looking at Google products. I saw all sorts of things I didn't know Google made. It's a very nice store.

It's a sleek, immersive spot for Pixel phones, Nest devices, and other Google goodies. The layout…read moreis inviting, and the hands-on experience lets you explore the tech up close. The staff is friendly and knowledgeable, making it easy to find what you need. A must-visit for any Google fan!

This is one of those "human terrarium" style Apple Stores that are all glass walls and trees…read moreinside. As a Macbook and iPhone owner, I follow Apple stuff online, but periodically enjoy going into one of the stores to see stuff in person. Even when I'm not intending on buying. Currently I have a iPhone 16 Pro Max. I bought it maybe three months before the iPhone 17 came out. I was checking out the specs and differences and chatted with one of the staff members on duty. And he actualy discouraged me from upgrading as new versions were on the horizon in the near future. I appreciate folks that give you the quick and dirty about merchandise. It made me want to visit this store again. Lack of upselling = good value in my opinion. I would give this store a five but my policy is to never give chains more than a four. So you'll have to live with that.

I had a very frustrating experience at the Apple Store on the Third Street Promenade…read more I actually came in ready to purchase a product. Before doing so, I wanted to address a previous experience and clarify information I had been given on an earlier visit. Instead of acting professionally and treating me with respect, the opposite happened. Steffon avoided directly answering my questions and kept redirecting the conversation with unrelated inquiries. I was trying to resolve a clear discrepancy between what I had previously been told and what I was now being told. There was no effort to reconcile the difference or provide clarity. When I realized the conversation was going nowhere, I asked to speak with someone else. I was told no one else was available. I then asked if I could speak with another associate at a different time, and Steffon stated he would not find someone else for me to talk to. Refusing to escalate or provide another point of contact is not acceptable customer service. I own almost every major Apple product and have been a loyal customer for years. I walked in prepared to spend money and left feeling dismissed instead. This review is the beginning of my escalation. I refuse to accept subpar service, especially from a brand that positions itself as premium. I expect this to be reviewed and addressed appropriately. Customers deserve professionalism and respect. This experience did not meet that standard.

Small selection, small store but has the essentials: groceries, drug store items, no pharmacy,…read morebeauty, office supplies, limited clothes and more. Most things are locked up due to past theft, but there is a button to push and a staffer comes by quickly. I am glad there is a Target here. I often find their Up and Up brands are very good. Parking is underground and entrance is from 16th St, just south of Wilshire

I'm here for Toom Garlic Dip and now realizing that this place doesn't sell them due to supply and…read moredemand. The service was amazing and knowledgeable from one of your staffs. I'm now here to sit back and wait until it is back in stock. The selection is great and value for certain items are reasonable; for instance the small box of Band-Aid here doesn't cost a lot like CVS. Whenever I needed an item, I'll stop by and get it.

TLDR: Kevin, Ruben, & Meg set the standard to be beat in customer service and professionalism…read more After being with them for 30 years for cellular, I had decided months ago to leave AT&T. I went in late on a Friday afternoon on a beautiful day, thinking it'd be quick and easy. It was not quick. It was, however, exceptional. I was greeted immediately by Ruben, who let me know from the get that it'd be about 20 minutes before someone could sit with me. He asked what I was in for and got me on the list. He looped back prepping me for what I needed so I could be ready when it was time. I logged into my ATT account and took screenshots of my statements, account, and plan details. Kevin was the guy assigned to work with me. I was clear about what I wanted, he was clear about T-Mobiles offering, and we were off to a good start. But then, we were met with challenges at every step of the way. AT&T did not make it easy for me to transfer. From getting the release PIN to porting the account over, we ran into hiccups and delays. Throughout the ENTIRE process Kevin was calm, patient, and unphased. A true professional. Ruben stopped in from time to time to check on us both as we progressed. I was astounded by Ruben's attentiveness on the floor, checking in with customers in progress as well as those walking in the door, consistently until his shift ended. They had a full house, and no one sat for more than two minutes without a hello. In the final stretch, I asked Kevin when his shift was up, He assured me we'd be done before the top of the hour. Turned out, AT&T had given me an account number that did not match on the back end in order to port the number over to the new carrier. We took it straight off of my invoice, it failed, Kevin and I contacted AT&T via the app to confirm, they confirmed, Kevin had to escalate up through T-Mobile to three-way patch a conversation with AT&T to get the correct account number - which was not, by the way, the account number I had on my invoice OR in the app. (SHADY!) All to say, Kevin's patience and professionalism all the way through our THREE HOURS together was unwavering. I walked in nervous about a carrier switch, I walked out converted to T-Mobile without one single regret. On the way out, I was able to thank Meg who was on the floor and had supported us through the entire fiasco. Wow, T-Mobile, if Kevin, Ruben, & Meg represent the quality you offer in service, they are bar none. Thank you to the T-Mobile Santa Monica team for one hell of a first experience with a new carrier that has me never looking back.

The staff here are very helpful. One time my phone just turned off and I couldn't restart it. I…read morewalked in and within 5 minutes the staff showed me how to restart it, if the usual way didn't work. I also downloaded the T-Life app and on Tuesdays they have deals, which are fun! I have received a tote bag, umbrella, blanket, etc. The staff are also very patient when there are issues with my phone, or when my front glass has cracked. Fortunately for me, I have insurance, so the staff guided me on how to make an appointment with an affiliate local repair shop. Thank you T Mobile!

I was in a hurry to Laminate something and Linda was so quick, attentive and kind. Thank you so…read moremuch Linda!

Service What a horrible experience after years of doing pick…read moreup Quality There's no consistency and the customer is subject to that Value I would rather work with Amazon, but unfortunately, our company has temporarily decided to work with Staples.

What a fun surprise. I found Randy and his amazing little shop online. We drove up from Huntington…read moreBeach, wow, did it ever end up being worth the drive. My wife and I met Randy and both immediately liked him. He sat there on the couch listening while Randy put on an absolute clinic. We learned a lot about turn tables and saw options from 500 to 225000 dollars ...and everything in between. We got to talking about things he had in stock and that's when we came across the VPI HW-40 anniversary. Number 62 of 400. I immediately fell in love. We agreed on a price and I was off with my new rig. I am blown away by how great this thing sounds. A nice benefit of dealing with a pro like Randy is that it was all set up and ready to go. I'm already back in contact discussing phono stage options. Do yourself a favor and check his shop out. You'll be glad you did.

Randy is the man! Well over a decade ago, I stumbled into his store, armed with little spending…read morepower. I knew I wanted some Vandersteens. I ended up with some 2ce Signatures. While there, he took the time to explain all of the things that make Vandersteen's special. He even played the state-of-the-art Model 5's from back then. As a budding audio geek I was floored. Fast forward to 2018. Randy's kindness and expertise still stuck in my mind, I returned to his Santa Monica shop. This time, I was ready for the whole-enchilada! 5A Carbons, AR amp and pre amp, Basis table. The works. Randy set them up perfectly and I can't thank him enough. Randy and his team are the real deal. Highly recommended.

Small business with attentive, personalized service. I always get good email communication and…read moreshipping is prompt. They carry some stuff here that is hard to find anywhere else. Highly recommended.

I've never been to the store but dealing with Shawn online has been nothing short of awesome…read more Truly, the music and synth connoiseur that he is, I value and appreciate his advice and that packaging. No one wraps packages as good as Shawn.