Excellent customer service, great timing and overall good business a/c back working !read more

This is not to be confused with Comfort ZONE, which is also in Royal Oak - this is Comfort ZONES…read moreHeating & Air Conditioning. I made a Yelp page for them since the other business already has an established Yelp page. Last Tuesday, I noticed my hot water heater making odd noises, after I took a bath that night. I went to look and sure enough, there was about a half-inch of water on the floor. Last year I experienced a massive house flood, so I definitely didn't want that to happen again. I have an Appliance Plan with Consumers Energy so I called them, and they outsourced it to Comfort Zone. Comfort Zone showed up at my house the next morning, diagnosed the problem (water landing on top of the flame, apparently), and were able to install a new water heater the same day, which was great. The cost was $1470, which sounds like a lot but Lowe's was quoting me $1650+ that same day, too. The reason for the three stars is that they aren't great at answering the phone. The next day after the water heater installation, one of my sinks was operating at about 60-70% of its former water stream, so they said they'd send someone down to look at it (this was Thursday). By 4-5pm Thursday I hadn't heard back from them and no one had shown up, I left them a voicemail to say Friday would be fine. I called again Friday morning and got voicemail again; I said that 3:30pm would be the latest I could have someone over on Friday. Sure enough, at like 3:25pm one of the techs, Cory, did show up, and was able to fix the problem ... but there was no communication from either him or Denise, the receptionist (and possibly owner?), about this. That being said, I'd still use them again because they were able to quickly diagnose the problem + install a new water heater on the same day, so I didn't have to stay somewhere else overnight, since I had to turn off the water to my entire house.

Just had a new condenser and evaporator installed by Comfort Temp. Brent and Jack did an excellent…read morejob. They are professional and caring answering all my questions. They paid attention to my concerns and to detail. Clean up was like they were never here. I wish all service could be this good. The new AC unit runs as is intended and is very quiet. Highly recommend this company. Thanks again.

Tom, Jake and Austin installed our furnace/AC today. They were all professional, efficient, and…read moreknowledgeable. They were considerate of our house and asked and answered all questions respectfully. I recommend them and Comfort Temp. This was my second interaction with them and I wouldn't go anywhere else.

Thank You Lynette & Tom ! (awesome technician & customer service !)…read more Of course On the hottest day of 2018 , my A/C decided to leak and stop cooling my home . Oh my stars it was HOT !!!! After doing serious emergency research I called Luedtke heating & cooling . My desperate call was quickly taken by Lynette who had a very sunny disposition and empathized with my super awful situation . She quickly scheduled me with a same day appt with Tom Between the hours of 1-3 pm . I was ecstatic! Tom called me at exactly at 1 pm and arrived at our home 12 minutes later. When Tom arrived I was very distraught and quite Thankful to see him . Tom quickly and professionally assessed the situation . He talked me through the entire process and was very honest and open about the issues our A/C was having . We were up and running in less than an hour . Thank You ! I highly recommend this company .

Top notch! We needed a new system: furnace, a/c, air filter system, and humidifier. Charter was…read morereasonably priced. They came out fast for both the quote and the installation. They cleaned up after themselves. They respected our home. The owner even went the extra mile to make sure to get me the air filter I needed. Highly recommend.

So our air conditioner died this weekend, great timing I know, but when is it ever? The air is…read moregoing to go out on the hottest day of the year and the furnace will go out on the coldest ... We didn't really realize until later in the afternoon on Saturday that the air was out. C and C had installed our furnace and we've been happy with that so we decided to give them a call for the air. They were completely booked and told us to call back first thing on Sunday to get an appt that day. They also told us ahead of time the service call would be $200. It would go up to $250 on a Sunday. We said thanks and called Sunday morning right at 8 am when they opened. They already had one person ahead of us that day, and they would give us a call when they were on their way. We mentioned that we had tried to get an appt yesterday but since they were booked we had to wait until Sunday, and they honored the $200 rate for Saturday. In the meantime, I got a couple text messages from them introducing our technician, along with a photo of the tech so we would know who to expect when he got here, which I thought was great and really appreciated, especially if I was home by myself that day. I haven't had any other company do that so far and I really like the idea. The tech was efficient, clean, and wore a mask I'm the house. He diagnosed us with needing a new capacitor, replaced it, and was on his way. Everything took about 30 mins and our house is nice and cool again. Good experience with them and I would recommend

I was extremely happy with my experience with C&C! My hot water wasn't working, which is definitely…read moreinconvenient, and they were great with getting me on the schedule quickly! I also love their text feature where they send you a picture of the technician coming to your house and call you to let you know when they're on their way. Wonderful customer service!! Kevin was the technician who serviced my hot water heater and went above and beyond to help me. He was friendly and thorough with his work and also explained the diagnostics in simpler terms (for people like me who know nothing about this stuff LOL). He even helped me clean my filter that was dirty and left me some extra tape. I highly recommend this company and will use them again for any HVAC needs!

I requested a free quote from this company. While the quote is free, there is a service fee…read more Perhaps the techs work on commission? Either way, communication could've been more clear and kind. We're all trying to get by. Further they only have one review from two years ago, so this conversation coupled with the review tells me a lot of what I need to know about the business.

Call anytime 365/24/7! most reliable company to get the job done anywhere in the state of Michigan…read more Licensed & Insured Contractor Brian and Paul are the best !

Great experience with Detroit Metro Mechanical…read more We brought them in after our gas bill spiked nearly 10x and one tenant had consistently high heat while other units were fine. They quickly identified the issue as failed zone valve heads causing one zone to call for heat nonstop. The repair required temporarily removing the water heater to access the valves, replacing two zone valve heads, and restoring the system. Everything was handled efficiently and professionally. Since then, temperatures are balanced and gas usage is back to normal. Highly recommend for anyone dealing with boiler or zoning issues.

I was truly impressed with the technicians (Hunter and Dajon) they came and serviced our boiler…read more Their knowledge and experience along with their customer service was truly impressive in today's society. The cost was more than reasonable- especially when I received calls from other companies with a $20 plus difference per hour. I finally found a lifelong company to service our HVAC needs. It feels so good not being taken advantage of, especially being a woman. Trust me I don't give great reviews and recommendations easily...you want to call them FIRST!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I don't understand these positive reviews. I paid this company $100 to do an inspection. The kid…read more(and I do mean kid) that came out was able to show me on his tablet that the refrigerant in my central A/C unit is slightly below what would be considered a "good" level. I explained to him that my unit occasionally turns off and then back on in very short intervals. He wasn't able to offer any thoughts as to why that might be happening other than my unit is old. Fast forward 2 weeks. Today, I had a different company come out. Within 30 seconds of him taking off the same exact shield on the back of my A/C unit, he saw a frayed wire. Within 5 minutes he had replaced the wire and the problem was solved. One would think that the kid from Comfort Zone would have noticed it. The guy who was here today showed me the wire, it was RIGHT in front of exactly where the Comfort Zone kid hooked up the same diagnostic tools. If I'm paying to have my unit inspected, I'd think a company is actually INSPECTING the unit. I'm tempted to report this to the BBB. What a complete and utter rip off!!!

I just wanted to say how much I appreciate your company! Kathy your wonderful so nice and all of…read morethe guys are super nice, fast and helpful! They put up with a lot of crap I'm so sorry about everything but just wanted to say we appreciate you all! Had furnace done by them last year still working fantastic and this year they fit us in multiple times to look at water tank! Thank you all for being so nice and helpful Melodie Harris

From the owner: Krueger Heating & Air Conditioning has been in the area since 1930. The areas we cover: St. Clair…read moreShores, Grosse Pointe, Warren, Macomb, Oakland and Wayne counties of Michigan. We are family owned. Installation & repairs of Furnaces & AC Units.