Possibly the nicest staff I have ever encountered. We took my father to have his glasses adjusted and had trouble getting him out of the car so he could sit in his wheelchair. Debbie actually came out to the car to assist my father and fit his glasses. If that's not customer service I don't know what is. Thank you for going above and beyond and making my father feel like a valued customer. read more

So far, so good. I was looking for a new eye doctor earlier this year. Visionworks was within my network for insurance and not far from home. Made an appt and the Dr is a really great guy. He explained a few things to me that my other dr didn't. He also let me try out 3 different type of contacts lenses to see which was the best fit for me. I knew my vision wasn't perfect on my glasses but he let me know the right side needs to be updated, which is strange because the other place just gave me them not even a year prior (aka the other place is not on top of their game.) To use my insurance I had to go in to reorder my contacts. Took maybe 5 minutes and they'll be ready in a week. Friendly service and quick to answer the phone. read more

I come here for my yearly exam because it's near my work and that's it. They are nice and it's relatively convenient so I keep going back and for what I need it does the trick. That being said, why they are a 3 star review... I have always waited 20-40 minutes to see the doctor past my scheduled appt. The office/staff often feel a little unorganized. Ordering contacts through them is significantly more expensive than online (~$130 more for a year supply). Plus I was being pressured to order them inperson before I could do my research saying that if I didn't order them I'd have to come back in to sign some form saying I could use my insurance. Which leads me to- why are the not set up to this electronically? That was 1 week pre-COVID but even now, they have no way to virtually communicate with their patients. As many ppl, I am working from home. I don't have access to a fax machine at home and I'm not driving in (again I don't love near there only work) to get a rx with my correct name on it (per their mistake). I will probably go back next year when I return to working in the office, and it'll all be fine for my eye exam. read more

Dr. Yilmaz and the staff there are great! Super helpful and efficient. Dr. Yilmaz in particular is a wonderful optometrist and took the time to answer all my questions which I found very comforting. Glad I chose this location read more

Beware of this place. I went to the one in Ewing NJ. they told me I had to pay they could not charge my BCBS. A few weeks later I received notice they took payment from me and billed BCBS. This was over 1 year ago. BCBS has tried to get my money back with no luck. I cannot get anyone on the phone and if I do, they tell me to talk to Corporate and the # I am given does not work. Dr. Charles M. Cummins is the one that charged my BCBS. I have filed a complaint with the NJ Attorney General's office which they are useless. I have not heard back from them either. Dr. Cummins owes me $95.00 and I want my money. I will continue to write bad reviews if someone does not resolve this issue. Dorcas A. read more

In order to make an appointment you can only talk to an automated robot. No one to ask questions to about pricing or what to expect. So I show up and I'm told that even with my insurance, I will owe an additional $80 on TOP of my copay because I need a contacts prescription renewal. Then just to get a medical exam (glaucoma, cancer etc) that's an additional $19. So why are they advertising a $39 exam? In addition, the person who first examined me, did not even ask me if I had contacts in my eyes when they began. He was about to administer the air in my eye with my contacts still in. The entire time I was there I felt rushed, ignored and frustrated. The woman working the front (retail supervisor) however, was very helpful and took her time to explain things to me. read more

they use cheap grade lenses- you pay for the high priced ones with all the extras I bought several pairs of lenses from this company and was disappointment with all, and then went to another place down the road, and the quality of the lenses were extremely higher quality lenses I wish I would've known earlier read more

Shame on you, Visionworks! My 90 and 82 year old parents, who have quarantined since Covid hit, begged me to drive them 22 miles to your store because they saw a coupon for two pair of progressive glasses for $100. I got my dad into his wheelchair and my mom slowly walked into your store. We waited in line. When we got to the front, the guy told us the deal existed but we had to have the coupon in hand. Couldn't download it. Couldn't get the deal without a piece of paper. So the three of us drove 22 miles home. No new glasses ordered. Whatever happened to compassion for the elderly? How did it make you feel when my mom put her head down and cried? We won't bother you again. read more

Pathetic! Bait and switch advertising. They don't take Medicare and their customer service is unacceptable. Save your time!

If you want to make multiple trips to the store for their mistakes, come here. Told me my contacts were ready, they were not, told me my glass were ready, nope they had a wrinkle and couldn't see out of my right eye. Do you think they care about their multiple mistakes, nope. read more

Very good experience. I saw Dr Vo, as did my husband and 4 children. I got my first pair of glasses here and they were progressives. After a few weeks of getting used to wearing glasses I have to say I am happy with the prescription. Check in was fast, very minimal waiting time to see the Dr. We were seen within 5 minutes after filling out paperwork. The office was clean, and there is a very large selection of frames. I would recommend this location for your family's eye care needs. read more

Visionworks Doctors of Optometry - Large selection of frames. - Optometrists Near Me - Evesham, New Jersey

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Very pleasant experience all around. My son got his first pair of glasses here and they were ready when we were told they would be. Was told we could come back whenever he needed his glasses adjusted and they were true to their word as I took him there today and they were adjusted free of charge. The employees there are very friendly and welcoming. read more

So I did get my money back and corporate was so helpful and accommodating so thank you for that

HORRIBLE service. The eye exams were great, the help finding glasses, great. However, calling them, correcting errors or having a questions horrible. I called and waited on hold for over 1 hr, contacted corporate and was supposed to hear back from a district manager, never contacted. I drove the hour to the location to get the issue fixed. Now, i am trying to order the contacts for my daughter and i cant get anyone on the phone. I actually called while i had my husband standing in the store to see if they were answering but they have the phone on MUTE. MUTE come on, what kind of customer service is that. I dropped over $500 with my daughters and myself even after insurance and we are a family of six. with 3 more still needing to see the eye doctor. I will leave a 1 star on every site I can. I should not have to drive 45 minutes to get a copy of my perscription becuse you wont even answer the phone to verify the perscription you gave me. read more

Only giving this place 2 stars because I found Dr.David S.Crowley to be slightly rude and easily irritated. He also did not do the peripheral vision test which I clearly chose for it to be done. Paid out of pocket for everything. However I do appreciate the woman who helped me pick out my glasses! I cannot remember her name but she has dark colored hair. She was very sweet and patient. read more

Just got finished with my first experience at there Marlton (Evesham Township) location. Nothing is worse than need to get an exam, glasses/contacts in a hurry and having to wait weeks just for the exam. That's not how they do it here. When I called to make my appointment, they asked if I was free to come in an hour and a half! I wasn't able to, but I had my appointment for the very next day. When the exam was done, I was given a "on or before the 11th" date for when my contacts & glasses would be there. Sure enough, contacts were there on the 8th, glasses on the 11th. Everyone there is very kind and their primary objective of customer service is quite evident. I expect these things when I go to this kind of establishment, but what drew me in in the first place was there extensive selection of everything from very affordable frames, to the finest in designer ones. I knew exactly the frames I wanted before I even tried to make my appointment, and I couldn't be happier with them! Check out their website to see for yourself, and then book it! read more

Called in last week for an appointment. I was called immediately for a confirmation and an insurance verification. Had an a text reminder exactly 24 hours before date of appointment. Great service! Thanks Jay and the entire Vision Works Team! read more

Thank you Donna and Brittany for a very quick repair during this critical time. Great job!!

This is a first class outfit. The people are knowledgeable, compassionate, and genuinely friendly. The store itself well organized, not intimidating, and very well appointed. I got very prompt, efficient service at an extremely reasonable price. Debbie, the store manager, knows her business and works to make sure the customer is getting exactly the right pair of glasses, contacts, etc. If you need any kind of vision care stop by here first! read more

I went there two weeks ago to get my eyes checked and new glasses. Everyone was super helpful. I also want to acknowledge one of the ladies who helped me; she's beautiful and compassionate. She picked out frames for me that i would never picked for myself. I forget her name though. Go here if you need glasses. read more

Visionworks Marltoin NJ. Very nice folks working there. Sam took great care of me today by fixing my daughter's glasses. Will be going beck when its time for an exam! She went beyond the call of duty today....... read more

Great selection of both designer and less expensive frames. The prices are reasonable and each time I went there were deals and coupons available, so always check online before heading in. I bought one pair and ended up being unhappy with the size and style so I exchanged them for a different pair for no extra price. They have a 30 day price back guarantee and were very understanding and helpful when I made the exchange. The first pair were available very quickly, within three days, the second took about ten. The salespeople were cheery and knowledgable. They were also willing to help me pick a pair that matched my style. I would use this store again. read more