They were very professional , kind and caring . They took great care of my mom! Everyone was very…read morecourteous and called back and answered all my questions .

Service by this company has been tremendously helpful during a tough time for our family. I can't…read moresay enough about how the professional staff has guided us through the decisions on amount of care needed by my father and the types of care. The caregivers were on time, capable and friendly. Most importantly, the staff fulfilled their promise of helping us figure out the insanely complicated steps of getting my father's long-term care insurance company to cover costs. I cannot say enough good things about this company and its meeting of its promises. Please note that they offer two types of caregivers: contractors and staff. Don't be cheap and pick the contractors. Pay the minimal extra, and you will get huge benefits of support from the professional staff.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

The CNA has been very patient with our difficult family member, and arrives on time. She tries to…read moreengage. We are grateful!

l love working for Platinum Seniors Care, Dr. Noumsi is super frendly and very responsive. My…read moreposition is flexible, l like to have the opportunity to choose my hours, without feeling obligated. l definitely recomend working here.

From the owner: Platinum Seniors Care, LLC is a licensed homecare and Healthcare Staffing agency that provides…read morepersonal care services to seniors in-homes and health facilities. Our services also provide companionship, transportation, and Live-in services to senior populations in Montgomery County and the surroundings. PSC caregivers include CNA/GNA who are well trained to offer meal preparation, bathing/grooming, medication reminders, and Alzheimer/Dementia Care. Some of our major programs include fall prevention program, personalized care plans, RN oversight of care, and Senior Community Referral Services. PSC mainly supports seniors by offering them other various services such as preferred VA provider, respite consortium member of Arc Montgomery County, Long-term care insurance analysis and review, and advisors to help facilitate resources and needed.

We used the Silver Spring branch of Specialty Care Services and had nothing but wonderful…read moreexperiences with this organization. Venise helped coordinate all of needs while assuaging all of concerns and our care giver, Yancy, was a gentle, ameliorating soul who was always kind as she was helpful.

After speaking with several other agencies we decided on Specialty Care Services to provide 24/7…read morecare for our 99 year old mother. The certified nursing assistants who were sent were amazingly kind, and Mom quickly bonded with them. Emily, Helena, and Mavis were all excellent caregivers. They did everything we asked of them and more. We are so appreciative of the compassionate, professional care they provided for our mother. We highly recommend this agency to anyone seeking home care for a loved one and would not hesitate to use them again if the need arises. Special thanks to Al, who was fantastic. He's a terrific communicator and was deeply committed to providing empathetic service during a very stressful time in our lives.

Warning -- they quoted one rate and after just two weeks allege that "dad" is too much work so they…read morehave to hire an extra person and charge us $800 more per month. Told us all supplies included but now changing their minds after we paid a hefty $3,000 admission fee. That fee is usually used to pay referral commissions and when there is no referral simply pocketed as profit. I wouldn't recommend this place to anyone given our hostile experience.

I don't even want to give this business a star. They should not be in business because they are in…read morethe business of ripping people off. We went to visit them for an initial assessment to explore their services, look at the space/room where Mom would be living, and talk about costs. It was suppose to be a free evaluation; and the owner had assured us that we would have three business days to change our mind if we no longer wanted to keep the room reserved. However, by the time we were finished eating a simple prepared sandwich and talked about Mom's needs, we found ourselves locked into a contract that we did not sign, neither wanted to go forward with the placement for services because my mother did not want to live there. I had given the owner a check to reserve the room since she assured me that it was returnable within three business days if I had changed my mind. However, upon requesting my money back within the three day period, the owner refused to return my money. I attempted to reason with the owner, but she insisted that I had verbally agreed to take the room so as not to lose the space to another customer. The owner insisted that she was right in retaining my payment despite the fact that she guaranteed it was returnable within three business days according to the unsigned contract. The business practices here are fraudulent and NO ONE should be subjected to being taken advantage of just to prosper another. I would not recommend this service to anyone who is looking for an honest business owner who promotes home care for the elderly under the ethical standards of good home health care and business practices.

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative…read more Highly recommend.

They are the best! I called at 9pm and had someone scheduled for 12 hours later. Super responsive…read moreand able to meet the needs of elder care in a really helpful and supportive way. So grateful for the great service and support!