Rick was amazing and so helpful when I got into a wreck driving from TN to Boston. I can't…read morerecommend them enough. Honest and kind and he went above and beyond for me and his team was super fast.

horrible customer service skills from the owner. came in for single tire replacement, was told a…read morelug nut was stripped prior to coming. when i went in to ask how to happened, was ridiculed and screamed at. Was accused of assuming they screw people over, as a customer i believe we have a right to ask questions without getting into a heated argument. Poor management, no disrespect to the operators.

For a girl who sometimes (and that means a few times a year) hits curbs, Sean is the person to call…read moreto fix it! He has done my rims on multiple vehicles at this point. He makes them look brand new within a few hours and affordable pricing. Highly would recommend for any rim services.

Wow. Just got Tesla back and can't tell the difference between the wheel Rimshine just fixed and…read morethe new one bought from Tesla! Got two wheels fixed after demolishing them parallel parking downtown. Third wheel was replaced by Tesla from an insurance hit-and-run repair. Very pleased w high-quality fix and easy in/out.

In a word ... TRUSTWORTHY Strong, loyal customer base…read moreattests to the high quality of service, straight forward manner and genuine, excellent service. Very busy. Very successful. Expert automotive care. Old school.

Nate and Wally were my mechanics from 1998 until I moved out of state in 2024. I cannot list the…read morerepairs in one review. From the beginning they were courteous, honest, knowledgeable, efficient and kind. Their work was excellent and they fit me in no matter how crowded their schedule. When necessary they called the local car rental, who came in minutes. They sourced parts well and quickly and never overcharged. Many times Nate went beyond the call of duty with me as well as other customers. Over the years I saw that this was just how he treated people. It is a luxury to know you can trust your mechanic; seeing him as a wise friend is extraordinary. I recommend Chico's without reservation.

Jimmy is the best mechanic around. Only one who can really give me a fair and honest price.read more

Honest, fast service, friendly, great prices. They explain things clearly even though I don't know…read morea ton about cars. So good.

I found this shop when I failed the emissions section of my annual inspection, and I chose it…read morebecause it's a state-certified repair shop. I was a little nervous about using a new shop, but my fears were immediately allayed. I called for an appointment and got one the very next day. A few hours after leaving the car, I got a call explaining what repairs were needed, and also what maintenance was recommended, with a very clear explanation of both, and a price for each. The repairs were completed the next day. Everyone was friendly, helpful and efficient, and I was delighted to learn that Sullivan Tire is an employee-owned business. Then it got even better. My check-engine light came on again, after just a few miles of driving. I called the shop and again, I got an appointment right away. They addressed the problem immediately, test drove the car, and had it back to me within a couple of hours. And there was no charge. This is my garage from now on!

Took 3 and a half hours to get tires changed. Workers are incompetent and try to upsale. Take your…read morebusiness elsewhere this establishment is a waste of time.

I brought my car in to have the exhaust system repaired. Mike greeted me and got me checked in…read moreright away even though I didn't have an appointment. The system needed to be entirely replaced. The reason I trust that to be the truth is that he invited me into the garage to see the damage for myself - it was completely rusted. Throughout the progress of the work Mike and the mechanic, Leroy, were respectful and communicative the whole time. They told me what they were doing and how long it would probably take. They were able to get the necessary parts and complete the job the same day. I will be going back whenever I need more services on my car.

After discussing alignment problems & getting part for replacement I was quoted it would take 6…read morehours to replace 2 rear control toe control arms w 4 bolts at over $200 an hour. I work on my 1999 Lexus myself & have family who is a mechanic. This is ridiculous. The alignment mechanic who I believe is the owner pointed out the book time to the clerk so it wasn't an employee mistake. I had another mechanic fix it instead for $470, not over $1400 as VIP wanted. 6 hours is an entire rear end job! Do not trust them!

I took my 1989 Volvo to Josh for years. He kept it running beautifully. Time finally caught up with…read moreit. I will take my 2025 Toyota Sienna to him when the free service from Toyota runs out. Josh is honest, skillful, pleasant to interact with and patient. Believe me, it takes patience to deal with a very old car. Josh went above and beyond repeatedly to keep me on the road. 5 stars aren't enough.

Quick, reliable service. I went in for an oil change, and noticed that my fluids were topped off…read more It is the little things that gain long time loyalty, Also appreciated the referrals that Philip gave me for other repairs that I needed.

I brought in my older RX7 that was having an issue starting up reliably. They did an amazing job…read moregetting my start up issue sorted and they even replaced my semi-broken door handle as well. They also took the time to show me other potential problem areas to consider addressing later down the road. Amazing service that I would highly recommend! PS I went ahead and replaced the plastic and multiple clamps along the coolant hoses and the car is running great!

It's been a couple years and there is still no one I'd trust more than Ted and Jimmy to communicate…read morewith transparency and provide honest advice about necessary repairs. Herb Chambers attempted to charge me almost $4k to repairs they considered "mandatory," and Ted talked me off a ledge from selling my BMW and only made one repair that cost less than $900 and I walked away with a clean bill of health. These guys are the best!