It's not your normal baby store, as its located in an office/warehouse type building. I found this…read moreplace through a craiglist posting for a sale on baby strollers and accessories. I received a good deal on a travel bag they were clearancing out. The store could be more organized and have pricing on the products but other than that I had a good experience there. They do have limited hours so check the times before going.

I was a little weary about going in at first. Visiting small shops usually means being hovered…read moreover until I buy something or leave. The shop was being manned by the shop owner's dad, and after showing me where to look, he left me alone to take my time. The shop is small but has lots of stuff. For babywearing, they only had soft stuctured carriers, especially Catbird Pikkolo, Beco Gemini, and Ergobaby, when I stopped in, but this store is a good place to start if you're looking for one. They have lots on display so you can check them out before buying. They also have a big color variety of reusable diaper covers.

love this place. Take the toys and clothing for my little ones there, and get ballerina dress,…read morepajamas, and hair pins in return. They also have a good collection of new things (puzzles, dress up games) if you have credits there so you have more variety to choose from. The people who work there are gold!

Excellent little store off the beaten path in San Carlos. I wish I had known about this place with…read moremy first two. Great selection of clothing, toys, maternity wear , dance gear (ballet tap etc). Looking forward to popping in every once in a while to shop for my latest child. Only drawback I saw was the kids books. They are not priced low enough to be a deal.

The Wooden Horse is located in a shopping center in Los Gatos (near Peet's coffee)…read more If you have children then you just might want to stop buying and check this place out. They have separate rooms with horses, doll houses, and puzzles. I like this place because most everything they sell is interactive in a sense that you have to use your mind and imagination. Again, a great place to find something for children of all ages from chemistry kits to toy cars, and airplanes.

I have core memories of walking down the aisles of Toys R Us toys stores. Picking out my first…read morecabbage patch kid to just exploring the shelves, every trip was just a fun and exciting moment. I find myself scouring the Bay Area for toy stores so that my littles can have a similar feeling and experience. Finding The Wooden Horse has been such a treat. They have every toy you can think of and they provide a great balance between educational, trending, and the classics! Stop by next time you need to pick up a gift or have some time to explore! The staff is friendly and there is always a spot open in the parking lot!

I've been buying and selling at Once Upon a Child for years, and it's always one of my first stops…read morewhen my kids need the next size up or when I'm ready to clear out clothes and gear they've outgrown. I know this store gets criticism for being selective, but honestly, would you want to buy secondhand children's items that weren't carefully inspected? They're selective for a reason, and as a parent, I appreciate that. I've also seen negative comments about the owner. In my experience, he's always been kind and professional. He genuinely seems to care about the business and his customers. Like anyone, he may come across differently depending on the situation, but if you give him a chance, I think you'll find he's a good guy. Yes, there can be a wait when you sell your items, but that's because someone is individually sorting through every single piece. That takes time. I'd rather they inspect everything thoroughly than rush through it. As for payouts, they are very upfront about how their buying process works. If you're looking to make the absolute most money, they'll even suggest other platforms like Facebook Marketplace. But as a busy mom, convenience is worth a lot. I don't always have the time to photograph, list, answer messages, and coordinate meetups. I'd much rather bring everything in, get paid the same day, and be done. People also forget that this is a business. They have rent, payroll, utilities, and many other operating costs. They can't pay close to retail value and still keep the doors open. The trade-off is convenience, and for me, it's absolutely worth it. Overall, Once Upon a Child is a fantastic place to buy affordable, gently used kids' items and an easy, hassle-free option for selling what your family no longer needs. I'll definitely keep coming back.

I had a really disappointing experience at Once Upon a Child. I dropped off my kids' clothes around…read morenoon and wasn't notified they were ready until about 5:30 p.m. Waiting over five hours just to receive an offer seems excessive. I brought in several items from brands like Zara and Nike that were in excellent, almost new condition. I understand resale stores need to make a profit, but the offers were shockingly low--around $1-$2 per item. The younger employees were friendly and pleasant, but the older gentleman who helped me was extremely rude, impatient, and acted like my questions were an inconvenience. When I politely asked how they determine what they pay for certain items, he couldn't really explain it and responded with a lot of attitude instead of being helpful. After my visit, I read through some of the other reviews, and I wish I had done that beforehand. It seems several other customers had similar experiences with the older gentleman, and I definitely understand what they were talking about. Based on my experience, he came across as unfriendly, impatient, and rude. Customer service makes all the difference, and unfortunately, this experience was anything but pleasant. Between the long wait, the very low offers, and the poor customer service, I won't be returning to buy or sell here. I'd rather donate my kids' clothes to Goodwill than deal with that kind of attitude.

Thank you the organizers for giving our community a venue to recycle our household items in such…read moremeaningful ways and the volunteers for helping out. Sellers can get some money for their no longer needed items, purchase different ones, and also donate select unsold items to charity / to reach other unfortunate people. I got a very good experience as a first-time seller this March 2025!

Note : pop up so location may move but always a BIG space 2x / year…read moreNot the original owners- now more organized. Often find NWT items Huge Selection -far more than typical Thrift store,Savers ,Goodwill , consignment , FB marketplace, etc and quality control means better items but check because flaws do slip past Lots of homeschool educational textbooks workbooks books readers math manipulatives puzzles games toys desks kids furniture balls etc Snow gear, sports equipment , art supplies, all in one place Great prices! We always find many items new in box or with tags many very gently used Helpful ,friendly check out Good customer service Very Few mirrors if need try on Sat most items are 50% off. Sellers:Some seem to sell to keep items out of landfill and help community , some seem to sell for extra $, prices vary with hundreds of sellers pricing items. A few things may be priced too high, but overall lots of bargains to be found.

We've now "graduated" two kids through Tiny Tots as my youngest just wrapped up his time with…read morediapers. We loved that they had a variety of products to try - we were able to order both diapers for our youngest and also get compostable nighttime pull-ups for our oldest. The customer service continues to be excellent and the delivery/pickup driver was always friendly as well. I'll miss the convenience and also the feeling of doing something good to reduce waste at the same time! Highly recommend Tiny Tots!

We used Tiny Tots for compostable diapers for both our kids. I appreciate that they give us an…read moreeasier way to avoid diapers going into landfills compared to cloth diapers (which we tried, but couldn't keep up with). The people who work there are friendly, responsive, generous, and flexible. Whenever I requested a sample (for example, if I suspected my child was ready for the next size), they included it in my next delivery. It was so convenient to get new diapers and wipes delivered to my doorstep - especially in 2020 when stores were sold out! They also can deliver other baby products like baby shampoo and nipple balm. Great company - I recommend them with no hesitation!

Quick take: I wouldn't patronize this business…read more My friend and I sat at a community table outside of this business. We sat down to eat our lunch. Out of nowhere this aggressive lady comes up to where we were sitting and started mumbling and ranting. At first I didn't even realize she was talking to us. She was rambling and walking back and forth. She unlocks the door, goes in and comes back out in an aggressive manner. Totally unprofessional behavior towards members of the community. This person is unhinged. I do not feel comfortable supporting or recommending this business to anyone.

I'm leaving this review based entirely on the behavior of either the owner or an employee who was…read moreworking on 6/17. My friend and I were seated at a table directly outside the small storefront, eating lunch in the shade on a warm day. Out of nowhere, a woman came out and harshly chastised us for sitting there, loudly claiming we were blocking her door (we absolutely were not). She continued to berate us, saying things like, "Who in their right mind would think it's okay to sit here?" She unlocked the door, and continued ranting and she stepped inside. As she came back outside, she would not stop. The whole encounter felt aggressive and completely unnecessary. If she had politely asked us to move, we would have gladly done so, though again, we weren't blocking anything, and the table was already there when we arrived. For such a small local business, I expected more kindness and respect toward people in the community and potential customers. Unfortunately, based on this experience alone, I wouldn't feel comfortable recommending this shop to others.

BEWARE! They have transferred platforms to the corporate Dyper platform and have handled it…read moreterribly. 1) The transition was managed terribly. They only had one person handling all comms and processes who was way overwhelmed but at least responsive. I had a bad feeling about this and emailed multiple times to confirm my gift card credits from our baby shower would be transferred over. After multiple assurances and follow ups, they never did it and lost access to the old platform. Luckily I noted our remaining balance in our emails so there was a record of it. Otherwise I can't imagine the back and forth I'd have to deal with. This first week of new service, the driver never completed our pickup despite marking it completed on their tracking link they provided. I had to write in to customer service (no more live telephone support which was available before) to find out the drivers are now contractors who do not have access to my gate because they don't have the key I originally provided when signing up for service. There were no notifications or comms about this. So we have to wait until next week with bags piling up. 2) The delivery service fees are up about 40% if you are a new subscriber. Prices go up for me after this year. 3) To purchase diapers at close to the same price as the old system, you now have to order a monthly box! And they do not accept open boxes for returns. The old system let you customize your weekly order and adjust packs based on need. You could also return individual unused packs for credit. That is no longer allowed. It's so obvious are or consolidating operations to cut costs while all aspects of the service are now worse for customers.

Please don't use this service. They were great in the past; we used them for our first baby from…read more2022-24. They got acquired, laid off drivers, they underpay gig workers, miss pickups. It's a mess. It was a good concept but someone saw a potential for a lot of profit, exploited it, and it's not a good service any more :(