They are very reliable and you can completely trust them. I'll only go to Viviano from now on.

Great experience with Viviano! I had several bad experiences with the company who originally installed my HVAC so decided to give Viviano a try when my Trane heatpump stopped working. I'm so glad I did. The owner himself, Don Viviano, dropped by to take a look. He thoroughly checked the system, patiently explaining everything along the way while answering all of my questions. He got my system up and running at a reasonable cost. Viviano will be taking care of my system from now on. read more

Quality service and products- they stand behind their word, and their work! We will always use them for our Hvac needs read more

It was the hottest weekend of the year (yet), Saturday mid-afternoon. "Does it seem warm in here?" asked she. "Yes, it does," said he. He proceeded to check the blower motor, the filter, the circuit breaker, the thermostat batteries, and the outdoor A/C unit fuses. He discovered the outdoor unit was no longer running, but didn't know why. That's the background of my phone call to the Viviano number, which was answered by a live person, who recorded my contact information. Shortly thereafter, the owner himself returned the call. He was on the roof of a restaurant, making a repair, and promised to stop by when he was done. Within an hour, his vehicle pulled up in my driveway. Shortly thereafter, he diagnosed the problem: a mouse had climbed into the outdoor A/C unit, fried itself (sadly), and, in the process, fried a capacitor. Twenty minutes later, the capacitor was replaced, the Freon checked, the unit cleaned, and my house beginning to cool down. I rarely give a five-star review after only one encounter, but keep in mind the context. I had no previous experience with this business. This was an emergency call addressed on a Saturday late afternoon. It was very hot weather to add on one more outdoor project. Still, my request was handled quickly, effectively, and with good humor. Thanks, Don V., now that I know you, I feel much cooler. read more

I called on a Sunday night because my ac wouldn't stop running and it was freezing. I could not get it to turn off. I was contacted by someone who walked me through turning it off and an appointment for Monday was set. When the technician, Gonzo, came the next day, he was polite and respectful to my mom and knowledgeable about the issue. He came back the next day to do a different job and won my dad over as well. Ultimately we need to replace the unit and although we didn't say yea to them right away, after lots of research my dad feels comfortable with the value and workmanship so we will be using them. read more

Wow, Viviano was a lifesaver this morning. Woke up 4:15 to make some coffee and didn't think the house was as cool as it normally is. Put my hand over the vent and the air was cool, not cold. I went out to check on the outside unit and it was buzzing, not running. Called Viviano at 4:30 and explained situation to their answering service. She said she'd have someone call. 6:45 I got a call from the service tech and said he'd stop by on the way to his first appointment. 20 minutes later he was here and had me up and cooling within 30 minutes. I've used Viviano before and that's why I called them this time. They will be the ones I call on again. read more

My furnace went out, it was 28 years old, called Vivianos, Kyle came out and got me a whole new HVAC system, went out of his way to find me financing, explaining every step along the way. Then the installation team with Caleb, very perfectional, finished the same day answering all my questions. I would give them a 10 star if I could, if you need a HVAC system I would really recommend them, Thanks Kyle for all your help. read more

We finally found a great company to take care of our heating and air conditioning needs. Prompt, professional service with knowledgeable technicians. Our York heating unit was not working properly and within a day, all parts and labor were completed. Technician left the work area clean and double checked that everything was working properly. Thank you! read more

Nothing like waking up in the morning when it's 9 degrees outside to your heater not working!!! Immediately called Vivianos and they had someone here in a few hours. Turns out my furnace was fine, it was my thermostat! Not only was I given cheaper options before instillation, but when I ended up choosing the programmable one, he stood there and programmed it for me to my specifications! I have used Viviano heating and air before, if needed, I will use them again and I HIGHLY recommend them! read more

First time they came out, I thought they did a good job fixing the furnace and telling me of some things to try if it stopped working again. About 2 months later it stopped working and I called them up. The guy that came out said that the first guy was full of it, and that the furnace was dead. Still charged me for a service call. Their salesman was supposed to come out later that evening but he never showed up and he never called back. Now I'm out the cost of 2 service calls for this year, and the cost for the furnace, and they don't have the common courtesy to call me and let me know they can't make it and to try and reschedule. Viviano's will not be getting my business again. read more

Very happy with their service! They called before they came to let us know they were en route, and they were right on time. John, our technician, was very professional and friendly and did a great job. Our AC unit is running nice and cold again, thank you! read more

I highly recommend Vivianos - we had a complete heating and cooling system installed and the crew was fantastic, thorough and the equipment superior. We had several estimates from different companies and not only did Vivianos beat the price but did so with better equipment and unbeatable service. I highly recommend Vivianos!!! read more

After waiting 30+ days for another company to repair our a/c, I called Viviano and spoke with Kara. Wow, what a good decision. Ed came out 2 days later and discovered a cracked a-coil. Kara did the homework to discover it was covered by warranty. Next day Ed was back to the house to replace the a-coil. Fantastic company to work with. They know how to treat people as humans. Call Viviano's for your heating & cooling needs. read more

Called Viviano to come check out my furnace that was not working, they came out within a few hours. I had Vivanio replace my ac system in 2012 and thought the furnace had been replaced too but I was wrong it was just the ac. This trip the blower motor was found bad causing the furnace not to light. We were immediately told that the whole furnace had to be replace because of rust. 3500 quote. I ordered a new motor for 190.00 form Amazon and replaced it myself in 15 minutes time. Turned the power on and my house is now warm. Would have probably paid 3-500 to Vivanio to replace that part only if I was give the option. Instead we went two more days in the cold. Disappointed with the money grab attempt, will not be calling again. read more

I had a bad experience with them recently. However, they did do the right thing in resolving this issue.