UPDATE: car has been returned to us and is in AMAZING condition! They cleaned the exterior without us asking and it felt like we were picking up a new car! Don't hesitate if you need any problem fixed with your car, big or small- Kevin and Coco are the guys for you! Thanks guys! :) read more

VMS Auto Collision Center - Updated car!! Looks like new! Unbelievable craftsmanship - Body Shops Near Me - Covina, California

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Thank you so much for helping my mom (Dianna) out today with her issues on her car, she's been coming here for years and the service from Vicky and the mechanic are very wonderful. That have always taken care of her concerns that she has and have gone above and beyond, they really do value the quality of their work and the relationship with their customers. read more

Second time here in the last few years.. Again with AMAZING SERVICE! After another total car disaster the entire team at VMS did everything and more with the job! read more

This locations and their staff are the best. They served me well with very good service throughout the whole process for my car. My car came out in perfect condition. Kevin is the best. I highly recommend this location. He and his staff are friendly and do excellently work. They did a lot for a good price. read more

Unmatched service, this is the best collision center I have had the privilege of working with. I find it difficult to elaborate on this as VMS has cared for me and my family for over 5 years. I can say that I have ALWAYS been pleased with the service and flawless work. The finished product is always exactly what I want it to be, with any additional concerns being dutifully taken care of; you will not find the level of attentiveness and professionalism anywhere else. At VMS, you will find a team of hardworking passionate individuals who care to give you the best service and work possible. read more

Kevin and the team handled my vehicle with care, swiftly having my car restored. Daily and weekly checkups with my vehicle's repair status. The team connected interpersonally and made me feel understood and heard. read more

VMS Auto Body Collision Center is my "go-to" body shop for any repairs and paint work. I've taken my cars here for collision repair and just minor paint work. I've never had a bad experience. Kevin and staff are always welcoming and treat you well. I've been a loyal customer for over 5 years. read more

VMS was the best choice I could've made for my collision repairs. They treated my car with the upmost care and returned it practically new; I highly recommend them to anyone that needs an honest job done well and efficiently. In my opinion they are bar none. Special thanks to Vicky for streamlining the process and being an excellent guide throughout the process! read more

Long story short - my bumper needed to be fixed and VMS did an exquisite job fixing it to look as good as new My auto insurance broker recommended Kevin at VMS and I'm so glad I listened to her! My experience was seriously a 5 stars VIP red carpet experience. I have since referred 2 friends there and they have been just as happy with VMS. I'm sure you have all experienced the lackluster service from your insurance company's claim department. My adjuster tried to trick me in to going to one of their contracted shops. Don't fall for it. You have a choice in where you can get your car fixed! I know it's hard to tell from the pictures, but my car is a rare Rose Gold color. VMS not only used original dealer parts, but also matched the paint perfectly. They even fixed another boo boo on the front of my car for a great price (even cheaper than a facial). My perfectionist husband (who is almost never impressed) was impressed lol. Besides the meticulous body work, Kevin arranged it so that my insurance company waived my deductible and got me a nice rental read more

VMS Auto Collision Center - Body Shops Near Me - Covina, California

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I requested a quote for my 2022 Honda Civic Hatchback literally this morning since someone had literally just scratched my bumper and chipped off some paint and transferred me their car's red paint onto my brand new car the day before. I got a response from Sally who I believe is the receptionist and then I was forwarded to Vicky who was in charge of the estimate on my car. My car wasn't too drastically damaged since it was mostly paint transfer and some chipping but I believe that if I would've gone to a different Collision Center I would've been charged an arm and a leg having to go through insurance and deductibles and so forth. They didn't charge me anything for what happened to my car and compared to the before! Point is, I believe this business handled the situation while considering what was in my best interest. I did feel that Vicky conducted business professionally and they were able to remove most of the paint transfer. I appreciate the integrity they have and will be going back! Thank you Vicky and the whole team! read more

VMS Auto Collision Center - Before - Body Shops Near Me - Covina, California

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VMS did such a great job, my car looked like new. Vicky communicated with me to update me when to expect my car to be completed. Great service. Thank you read more

In April my vehicle was hit in a hit in run. At that moment I knew I wanted to take it to VMS because they've done amazing work on my previous vehicles and I know that they do work with Mazda. VICKIE was amazing she contacted me about my vehicle especially the delays that was going on because the parts were limited. My car was in the shop for almost 3 months and I finally got it back last week and the job they did on my vehicle is unbelievable. Mind you I only had my car for two weeks it's a 2022 Mazda CX-5. And it has all original Mazda parts. I would highly recommend this collision center. Also Kevin is amazing to we walked around my vehicle to make sure everything was good. They took really good care of me and my car. read more

Thank you to the whole VMS team! I had a bunch of repairs needed to make on my car and didn't know where to go! My insurance sent me a long list of body shops until I selected VMS due to all the incredible reviews. I am so glad I went with VMS! The whole process was seamless and the team communicated with me every step of the way so I was in the loop. My car was ready the day that they said it would be. I'm very satisfied with the work that they did on my car, looks brand new again! If you are looking for an auto body shop, VMS is the way to go! Marym read more

I picked this place to get a dent taken out of my car after someone back into my car. The person that backed up into my car had Farmers insurance so the insurance process here at VMS was very easy. All I have is good things to say about this place. I received some great, fast, and professional service here at VMS. Koko answered all of my questions, and he explained the process of repairs. I dropped it off on Monday around 4pm, and I got a call back the next day on Tuesday afternoon saying the repairs were done. It was a small dent, but the quality service I received at VMS impressed me enough to write a review. read more

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Hello Yelpers, I rarely review business but for VMS I had to. I came into get my door looked at because it was having issues closing smoothly after monsoonal wind blew the door out of my fathers hand when he tried to get out of the car. I brought it to VMS and they gave me an honest and fair price on the parts and labor. They also didn't try and upsell me to getting a brand new door. I would definitely recommend them to family and friends. read more

It was really stressful to get in a car accident, but VMS made everything easier, starting from the 1st inspection, to helping with my rental car, to communicating with the insurance company, and up to the final delivery of the car after the repair, everything ran smoothly thanks to their help; and my car looks brand new now. The customer service is truly amazing, they are honest throughout the whole process, they notify you of every progress, and they treat you like family. Vicky, Koko, Kevin, thank you! I definitely recommend VMS! read more

The people here are amazing! From the moment I walked in to the follow up service - everything was handled with such professionalism and excellence! Kevin, Vickie, and Rick are all professional knowledgeable, and so friendly - making process that could otherwise be really frustrating just a simple streamlined and pleasant experience!! I have taken two of my vehicles there for bodywork following two accidents and everything has been exceptional. My very first encounter with them, however, was taking in my 2013 Ford Explorer, which had some minor annoying issues. I was a little embarrassed to take my car in to a body shop for the minor things that I could probably take care of at home. But they were so gracious, and took on my minor repairs as though I was a an important big-time customer! After that experience, I knew they would be my go to shop! I guarantee you'll be beyond satisfied When dealing with VMS AUTO!! read more

After coming to this auto body shop I can 100% guarantee this shop to anyone looking for a fast, professional, and caring business. I walked in and was warmly greeted by Sally, Kevin, and Vicky who all helped me through the entire process of repairing my car. Being that I am a young female adult with absolutely no knowledge of car repair costs and estimates they made me feel 100% confident in them to get the job done right while keeping costs at a low for me. Thank you VMS for making me a happy customer, my car looks brand new and I couldn't be more glad! I'm so happy to have found you guys. read more

VMS Auto Collision Center - Before the repairs - Body Shops Near Me - Covina, California

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Outstanding Service !!! The 4.9 rating speaks for itself. Took the car in and received a quote within 15 minutes. Everyone was very courteous and professional. I was also educated on my rights per CA INS Code SECTION 758.5.The body work was flawless. The body shop my insurance company recommended was far from courteous and professional. I highly recommend. read more

Great service, quality work and friendly staff, this is now my go to place for any of my body and paint work to my vehicles.

Had comprehensive damage to my car and decided to come to VMS Auto Body Collision Center to have my car fixed. So glad I did! They were very honest about what my car really needed and were able to get it fixed in a day for a very good price. They even gave me a very good car wash. Thank you!! I would definitely recommend VMS & would come again when needed. Very happy with the way my car turned out! read more

I found VMS here on Yelp and went with them after reading all the great reviews. I was a bit worried on them matching the color of my car, as it's not a very common color, but I was shocked! They did such a great job, looks like when I bought it 11 months ago. The whole experience from the minute I walked in and was greeted by Maria, was excellent. Very customer service oriented, organized and kept me updated through the process. Koko was very gracious and assured me they would do the best job. They absolutely met all my expectations and some! read more

VMS Auto Collision Center - End results! - Body Shops Near Me - Covina, California

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I was rear ended and choose VMS because it was local. Kevin, Vicky, and Koko were very professional and went the extra mile to make sure everything went smooth. Kevin had even contacted the rental car company to have a car ready for me when I arrived. Their work was flawless, I couldn't even tell my car was ever in an accident; they were careful to not leave a mess inside the car and even gave a nice complimentary car wash. Their work is top notch. I can see why they've been in business for so many years. read more

I brought my 2016 Toyota trundra in because the roof had been damaged by a faulty water pipe in a parking garage. Searched for the best rated auto body shop on yelp and I FOUND IT! I grew up working at my family's junkyard and have delivered parts to 100+ body shops and gotten to know a lot and the family here at VMS were A-1, 5 star from beginning to end. Along the way I was always updated with information about my truck. Great customer service! Do yourself a favor and Take your vehicle here! They have found the secret recipe to turning your bad situation feel like a good one. I got my truck back and it looks immaculate again. Just like new. Thank you to my VMS fam. read more

VMS Auto Collision Center - Body Shops Near Me - Covina, California

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This place deserves every single 5 star review that they have. I got 3 quotes from local auto body shops and VMS was able to do the repair in ONE day while the other two shops said 5 days or 1 week. Vicki was an absolute pleasure to work with. She knows what she's doing and is very professional and knowledgeable. This place gave me the most peace of mind as well. Out of all 3 shops, they were the only ones that could guarantee their price. The other two shops said my repairs COULD be more, but they couldn't tell till they opened it up. VMS was sure, no maybes. My car looks flawless and they also detailed it before getting it back to me! This place is a class act and I will be coming here if I ever need a repair again. read more

Great auto body shop. Amazing service, communication, and results! First time coming here and they fixed my car to make it like new. They helped every step of the way. Would definitely recommend to anyone! 10/10 read more

We took my mother's 2002 chevrolet taho to VMS Auto Body! It had been hit on the back rear side panel. They had mentioned it would take about a week, we were going away on a trip so they expedited it and it took less than a week. It came out beautifully we were extremely satisfied. They were very professional and took care of my mom! I give them a A+++ read more

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10/10 customer service. From the moment I walked in, everything was top notch. Their service exceeded all expectations. Best decision in regards in going to this collision center. I got rear ended and some of my paint came off of my bumper, but Kevin was very helpful and helped with my paint touch up. Everything was fast, and stress free. Will definitely be recommending family and friends. Thank you again! read more

My wife called and they qutoed her 1700 dollars for a bumper replacement!! When I called and they qutoed me 600 dollars. Are you serious? They also added many additional parts that was not needed to raise the price of the total work. Good luck out there ladies, be very careful when it comes to auto shops. This page is full of fake reviews and we will be making a report for gender unequality. read more

Coco and his team were very diligent and proactive when it came to my car. My insurance company, 21 century or Farmers, had some technical issues and we're unable to provide an assignment number to the VMS team. I was very impressed with how Coco and Kevin handled the situation and ultimately they made me feel valued and ensured me that my car would be fixed. Once the VMS team received my assignment number and approval to fix my car, the repair took exactly a week, as promised. To make up for the inconvenience made by my insurance company, the VMS team also buffed put some scratches for me. Thank you for your diligence and efficiency. While maintaining professionalism, the VMS team set the standards for customer service and excellence. My Honda Civic Hatchback looks beautiful! read more

This is my first review, ever, so I really don't know how to go about this, but for VMS, I will get this done. I was rear-ended and their insurance gave me VMS as a recommendation, but also said I could take my care anywhere I wanted too. I said thanks and went to the repair center as recommended by my insurance company for an accident I had in the past. The estimate and the customer service I received at that repair shop were both unacceptable. I decided to try VMS Auto Body and I was impressed. Customer service, from the estimate, to giving them the car (different dates), to being kept informed, and the finished project were outstanding! I was being treated so well that I requested additional work on my car and when done and I picked up the car, it was so great looking, I did not recognize it at first. So, to you VMS Auto Body, thank you, thank you, thank you! read more

Vms did an outstanding job on the repair of the corner panel on my truck the color match was perfect and they have great service and will take care of you car I definitely recommend vms read more

VMS Auto Collision Center - I took my truck to fix a this front right corner panel and they did such an amazing job color matching - Body Shops Near Me - Covina, California

This shop is the definition of great customer service! It's always difficult getting your car fix after an accident but they make it a breeze. Sako and Kevin called bi-weekly with updates. Vicky was kind, understanding, and supportive. Excellent communication, wonderful customer service, and quality work! Did I mention they are certified with farmers insurance. Definitely my go to auto body shop from now on! Thank you VMS! read more

Second time I have used VMS and like before the service was great, my vehicle looks awesome, and I feel confident that they were my best decision after my accident! Thanks to KoKo and the VMS team for restoring the Silver-Bullet back to it's former self. Definitely recommending VMS to anyone who is in need of Auto repair work. read more

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Wonderful service , kept me updated on repairs . Finished in a timely manner and car repairs looked great .. very satisfied with VMS service , highly recommend them . read more

Best customer service and great work!! Recommended. They have worked on three of my cars and always satisfied with the job.

Service was quick and payment was reasonable. The staff were all very kind and looking to help me in any way. Completely recommend going here for service. read more

I went to this body shop for an estimate and dealt with Ruben whom was very kind and professional. I really felt like he cared. I found their prices to be fair and would highly recommend their services especially to support smaller local businesses. read more

Bought my GTR in for color match My front bumper and came out perfect! Had it done at some other shop before but them homeboys didn't do it right. Stopped in to VMS talked about the process and set my appt right away. Easy to work with thanks guys! Ask for Kevin he's the man! read more

VMS Auto Collision Center - Body Shops Near Me - Covina, California

I was referred to this place by my sister which I am thankful for. We had a hit and run on our new car and sadly had to look for a place to get it fixed, I callled VMS auto body and they had quick availability to take my car in. The car was ready in a timely manner sooner than I expected, I kept getting text message follow ups which I really liked. They handled everything with the insurance where I didn't have to worry about. The staff was wonderful from the first day Kevin introduced himself and explained the process, when the car was ready Alex explained the repairs and showed us the awesome job they had done. I am very happy with my car, I got it back looking new again and the wash and wax made it look even better and it was greatly appreciated! Just like I was referred to VMS auto body I will definitely be referring my friends and family. I highly recommend this place for your auto repairs, they will exceed your expectations and you won't be disappointed!! read more