Wonderful customer service! Koko and Kevin were the greatest. Weekly updates; via phone call and text message. My car came out looking showroom new. I am one happy customer :) read more

I'm pretty sure my car looks better now than it did when I took it home from the dealership. The only thing better than these guys' work product is their client service. Kev is a great communicator. He kept me in the loop every step of my repairs (along with their nifty text messages updates). VMS set me up with my rental car and went above and beyond. Thank you! read more

Great body repair shop. Kevin and coco were Very upfront and honest. Recommended that They replace the entire panel instead of patching and bondo which will look sloppy. Took care of my rental vehicle and all the back end insurance paperwork. Finished the job early and my car looks new again. Will definitely recommend to family and friends. read more

Perfect service email and text messages to keep in constant communication .... The repairs look better than the factory paint job overall all completely pleased and will be a forever returning customer read more

Took my 6-month old Tacoma to repair hood damage. VMS took excellent care of me, from beginning to end. I could not be happier with the quality and craftsmanship of their work. With an immaculate shop, a courteous staff, talented technicians, and a world-class management team, VMS Auto Body has earned my highest recommendation and repeat business. Would recommend them to a friend without hesitation. You're the man, Koko! Thanks again. read more

The service provided was exceptional. The quality service from start to finish is welcoming and my car looks beautiful. They had it parked and shinning clean ready to drive off when I arrived to pick up my car. My insurance State Farm was user friendly with Sako who took care of all detail documents required. I am a happy customer for life and will pass his business card on to others. Great Service! read more

I recently had a unknown object damage my front bumper on the freeway and I took my Mazda MX-5 to VMS Auto Body Collision Center to get it fixed based on all the positive reviews and I am glad I did. The staff were very friendly and they fixed my Mazda in one week. Car looks just like new. Thank you VMS! read more

Very professional and courteous. Koko and Kevin are very understanding and make you feel comfortable. I highly recommend you use their service. You will be satisfied and treated with the highest amount of professionalism from when you arrive to when you leave. read more

My experience with VMS Auto Body was amazing! I am very pleased with their service, professionalism, and work. My car was dented while it was parked. I went to various auto body repair shops for estimates, and VMS was the lowest. Unlike other places I had visited, their location was clean and presentable, and I was assisted by Kevin right away. I was provided with a free written estimate, and was in and out the place in approximately 10 minutes. I knew right away this was the place for my car. Oh boy, I'm so glad I did. My experience was great...NO headaches and NO surprises. My car was returned in an impeccable condition during the time frame given. Coco and Kevin kept me updated on my car's condition and insurance claim via phone calls and text messages. VMS really goes up and beyond to provide the best services--speedy assistance, concierge water and T-shirt, among other things. Although having a car involved in an accident is never a good thing, I'm glad VMS made my experience as smooth and pain-free as possible. read more

The guys at vms were great I had damage to the whole right side of my car and vms had it looking like new. Staff was professional and kept me updated with the process the entire way. I would definitely recommend this place. Thank you Koko and Kevin read more

The owner, Jesse, is the best in Southern California! I send my daughters car, my brothers car, my sisters car ect...

The guys at VMS are fantastic. I've had both my Porsche and Mazda in there and both times the service has been excellent! The shop is clean and Kevin and Coco really know how to treat their customers well. They also use an automated text messaging system to keep you up to date on the status of your car. In a perfect world, I wish to never have to step foot in a body shop ever again, but that's just not very likely. Thank goodness there are great body shops like VMS. Highly recommended. read more

From the time I brought my vehicle in to the time I picked it up, I felt that the VMS staff were consistently friendly, helpful, and thorough. I was especially impressed when they offered to repair my damaged window trim free of any labor charges. VMS informed me that since they'd have to temporarily take out my current trim to fix another part, they wondered if I would like for them to do this service as long as I purchased the part for them to replace. I thought this was a very kind gesture that shows their concern for the well-being of your automobile beyond their required tune-ups and replacements for a damaged vehicle. I am grateful for the wonderful service from the staff in addition to the amazing job they did to fix my car. I want to give a shout out to Coco and Kevin who were extremely kind and amiable amidst the whole auto-repair experience. Thank you very much again, VMS!! read more

I recently took my car to VMS to get the bumper fixed and painted and I was very pleased with my experience. Their service is exceptional as they kept me informed about the progress of the repair via text messages daily. When I picked up my car I very surprised and pleased because it looked as good as a new car. I even received a follow up email and phone call to make sure that I was satisfied with the results. I wouldn't hesitate to recommend all my friends and family to use their services as well. read more

I definitely recommend coming here. They do an amazing job and Kevin is amazing! Wonderful customer service! Thanks guys!

Very professional and friendly service couldn't be any more happy with my results. I went thru my insurance company for the damage on my car, and they made the process short and fast. The whole staff is friendly and polite it felt like we have known each other for a long time. read more

VMS Auto Collision Center - Like nothing ever happened! - Body Shops Near Me - Covina, California

Trustworthy. Precise. Helpful! My family has been coming to VMS for almost 20 years. We work with Sako, Koko, and Kevin and they are always courteous, kind, and helpful. The work they do is always top notch. They offer text updates on the status of the vehicle so you always know where it is at in the process. Repairs always look great and they go the extra mile to ave the car washed for you before pick up. Sako has been great to even connect me with personal references for mechanical/technical repairs so that I know I am going to be well taken care of no matter what. Even though my parents and I have moved away from the area, we still go out of our way to have any body work we need done through VMS. This is a great, top notch repair shop- highly recommended to anyone looking for a trustworthy and friendly repair shop! read more

Kevin and Sako are professionals in the very essence of the word. I have been coming to this shop for over 20 years my family doesn't trust anyone else to restore our vehicles to their prior excellence. This shop truly goes above and beyond and cares about there customer from beginning to end. They see problems as opportunities and have never left me dissatisfied. Thank you for all your help and I'm sure I will see you guys again in the future (just under more pleasant circumstances) read more

Vms did an amazing job on my two cars that got damaged by a falling tree branch. They fixed it way ahead of schedule. Also, they were always in communication and worked with me according to my needs. Will always go here. read more

VMS auto body collision has amazing customer service!! The staff went above and beyond my expectations. Everyone was kind, helpful, and knowledgeable. I was really stressed out about the whole situation, but they really helped me feel at ease. I really recommend this body shop!! Thank you Kevin and Vicky, you were great!! read more

VMS saved my life. They took my car from being a total loss if I had went through my insurance, to trying their best being that I am a college student to find low priced Toyota parts and only charging me the price they bought them for and labor. They did me a HUGE favor and there is not enough words to express how absolutely blessed and thankful I am for them. Kevin, Vickey, Koko, Sako will treat you like family and have a beautiful company/office to do the best they can for you and your situation. There's not enough stars to give ! Much love and god bless ! Thank you VMS read more

You guys are awesome!!! Thank you for the great job, my truck looks amazing. Thank you to the VMS team !!

I went to VMS to have my bumper fixed at the recommendation of my husband, who also had his car fixed there. The staff were very professional, attentive, had good communication (would text me updates- can opt in or out of that), and nice. The staff facilitated all communication with the insurance so that everything was easy on my end. My car looks like brand new. I'm very happy and would recommend. read more

I Just moved to the neighborhood and trying to find a descent body shop for my car and fortunately I found VMS through Yelp.Im very impressed with the result of their job that was done to my Porsche 996 turbo & they're very professional and courteous. Thank you so much... read more

They fix my scion ex like it was nothing. Was happy to have my car back. They very nice and good at their work. Very professional and you won't be disappointed. read more

Never do much rating but VMS is one worth taking the time to rate and give them 5 stars! Recently had moved into the area and had an old vehicle incident to get my vehicle repair through the insurance. Wasnt comfortable to do it with othet auto shops because the amount added to repair I just didnt find it fair and right. VMS did an excellent job. They listen to what was uncomfortable with and how it was affecting my vehicle. They did a excellent job helping me with the insurance and made excellent repairs. Thank you! The car looks great! read more

Amazing customer service and outstanding professionalism! Thank you guys for being so meticulous with the body work and for dealing with the insurance guys so efficiently and effectively. Extra thanks for helping me with my copay! Sako, Koko and Kevin, you guys rock! read more

It was my first accident ever and to top it off it was on my brand new 2016 Nissan Maxima with a pearl white paint. I didn't know how the process worked but I took a risk at VMS because of their Customer Service and Work that was on Yelp. When I got there Kevin explained to me the process and reassured me they will mimic the exact same paint to its original form. I'm not gonna lie I was skeptic at first, but I felt Kevin's sincerity and honesty which made me give them a shot. If I'm not mistaken Kevin called me, emailed me, and messaged me every single day with all the details of the process from insurance approvals to my vehicle updates and car rental information. The job was perfect and he went above and beyond by cleaning my beige seats, realigning my bumper which had nothing to do with the accident and painting a additional minor area. Thank you so much Kevin for a comfortable experience in a bad situation! read more

VMS Auto Collision Center - The accident. - Body Shops Near Me - Covina, California

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My experience at VMS was nothing short of excellent. After looking at multiple collision repair centers on yelp, I chose to give my business to this location based on their terrific reviews and I'm very glad I did. Kevin and Koko provided the best customer service and were very kind and professional. I received constant alerts via call and text updating me about the status of my car, so I always knew what was happening. They also organized every detail of my rental so that I didn't have to lift a finger. My car came back in perfect condition and was spotless after their car wash. A few weeks after picking up my car, I received a thank you card and a small gift, which was so sweet and thoughtful. I definitely recommend coming here for any collision repair. read more

Excellent service. Kept me informed all the way through. They even picked up and dropped off the rental car.

Exceeded my expectations! This is the first time I have taken my vehicle to get repaired after an accident. I took my Dodge Avenger and the driver door was bent in, the side fender was in bad shape and the bumper came off. I was greeted by friendly receptionist in a nice air-conditioned office. I was offered water and then was given a full explanation by Koko of how the process worked. I had Farmers insurance and they have a guarantee on their repair work for Farmers customers. They let me know how long the car would take and gave me text updates. I also received a phone call and was asked to come down to repair shop to let me know exactly what was going to be fixed and what was not covered as I had some prior damage. Koko gave me a great deal on repairing prior damage so I had it done. When I went to pick up the car, the repair had exceeded my expectations. I would not hesitate to return here if I ever need repair services again. I would highly recommend the shop. They respect their clients and have excellent communication and customer service is their top priority. read more

This is an update my previous review. VMS deserves 5 star ratings. They really made sure I was satisfied with their services. My car's scratch is gone, paint matches the rest of the car and when I picked it up right on the day they promised, it was waxed and looked like new. Kevin, Maria, and staff thank you very much!!!! read more

The most HELPFUL staff ever !! My car was hit while parked, not a difficult job but his insurance company was horrible. Between me & the Bodyshop got to a point we had to call twice a day. VMS Bodyshop went completely wayyy out of the way to help me. My car looks wonderful and thank you to ALL the staff, i would give you more stars if possible read more

I'm happy I chose this place to repair my car. Not only were they super friendly but also extremely helpful. They took care of talking with my insurance and getting everything approved. My car looked brand new they did a great job! Highly recommend!!! read more

VMs auto was amazing ! They did an absolute outstanding job on my vehicle. My car looks brand new and they took very good care of me. I appreciate that they were so patient with the circumstances my insurance put them through. They let me know every step of the way the progress of my vehicle and we're right on time with the finish date. Koko, Kevin and Vicki were amazing and there customer service skills were extremely exceptional. I like how they treated my like a family member and I appreciate there help a lot. Words can't describe how thankful I am and I am overly pleased with the results Thankyou VMS Auto ! read more

My overall experience with the shop was great. From the moment I searched on yelp to the first call. I initially spoke with Maria on the phone, which to be honest is fantastic. I am in sales to customer service is a must for me and she has not only a great attitude but energetic, helpful and fun. Kevin was on top of things and you can tell the shop is well ran. Coco is a nice gentleman as well. Everybody has one goal: help you. The timeframe was def longer than expected but was due to the parts shipment process. They update you constantly on the progress, sent me text updates and complied with given timeframe/goal date. So if you are looking for a nearby option to the usual corporate big shops, this is your place to go to. Btw, my car was like new again. read more

I stopped by for an estimate on my Mustang. Koko took care of me and provided phenomenal customer service. They did everything imaginable to gain my trust and confidence in leaving my car there. This shop has lots of credibility and integrity. What really blew me away was I went to go get about 7-8 different estimates for the damages done on my car and no one gave me anywhere near as much quality assurance as they did (they even mailed me a letter follow up reminder - thats AWESOME - you are not just a number here!). The car was even waxed when I picked it up! It's little perks like that, that make you want to choose a reputable shop like this. Thank you again VMS I will be referring you to everyone I know! read more

This is the only body shop my family goes to when the unfortunate happens to one of our vehicles. Each and every one of the staff is patient, kind, and very helpful. All traits an auto shop needs when you are navigating with the insurance company and the estimates of your accident. They are willing to go above and beyond to ensure you get your car as quickly as possible. When my car was ready, their staff ordered a Lyft driver to pick me up from home. They are amazing. read more

I stumbled upon VMS via Groupon. They're website allows you to send in a picture of the damage to your car and they will email you a quote which was great since it's hard to get out of work during working hours. (I needed a new bumper) I don't live close to VMS but the quote the gave me was better than any other body shop I've been to and they offered to order a new bumper, paint it and then I could come in the next day when it was ready. I went in, it took about an hour (the exact time they said it would) and I was out the door and ready to go. This is a great family-run business. I will go back for any other body work that my car needs. Kevin is not pushy and gives you the best deal he can. Awesome place! read more

My vehicle was rear ended while it was parked at work and needed to have repairs made to the back end. I had never been in an accident before so my sister recommended VMS to me. She had been in a remarkably situation recently where someone had backed up into her car and she said VMS has taken care of her. Once I called and reported the claim, I immediately called VMS and talked with Kevin. I let him know what had happened and that I wanted VMS to do the repairs. He broke down the entire insurance process for me over the phone and I immediately knew my sister was right; they would take care of me. Everyone at VMS made the process as easy as possible. When I dropped off my car, I was in and out and made it to work on time. I went in, signed paperwork, and they even had a rental car on site. I would get text messages about the status of my car as it was being worked on. When I picked up, I signed some paperwork and I was done in ten minutes. Koko worked with the insurance company to get me the best materials for my bumper and it looks great, even better than it did before the accident I think. I didn't ask for someone to hit my vehicle but when they did, VMS made it a lot less inconvenience for me. read more