AWESOME! AWESOME! AWESOME! Somehow, my friend's cupcake cake order for her daughter's second birthday was written up for Sunday at 3pm instead of Saturday at 3pm. When I went to pick up the cake and additional cupcakes she ordered, I was extremely worried when they told me that they couldn't find the order. Once the paperwork was found we discovered the incorrect date was written on the order. The bakery staff took care of making us the cake in less than thirty minutes. Way to save the day! read more

The woman working the deli are awful, they are rude will ignore you totally lack customer service the rest of the store is fine

Very rude Pharmacist at this location. She (shaved head with partial colored Purple hair) even spelled my wife's name wrong on the Prescription bottle and filled the medicine for the Prescription with the wrong medication!!!! Called the store manager (Tom) hung up on me when I called to complain!! Never going to any Vons/ Savemart again!! read more

The deli has terrible service. They allow you to stand around without asking if you need help.

So like they total charged us for two turkey when we only had ine and when we tried to tell them that the price was to high for one turkey they were like no it is not. The lady then said can I have your credit card to swipe I was all like the price isn't right. So when I gave her the credit card and I look at the receipt there were two turkeys on it. She gave me back (in cash) part of the money I was actually going to get back.Plus it was super crowded. I am never going there again and the only reason I would would be for the Sanoma Jack GARLIC CHEESE!!!! read more

Went in to order a cake for my daughters bday they had a big selection in their book to order ahead of time and other great selections you can pick out of the case and great customer service in the bakery! read more

This Vons is AWESOME! It is super clean and well stocked with anything you need. The produce is fresh, the baked goods are fresh and delicious, the meat & seafood dept is one of the best around! We specifically come to buy the marinated carne asada for grilling. It is amazing! read more

I love THIS Von's! It is the nicest one I have ever been in! Von's has always been higher priced, but when there is a sale IT IS ON! Love the Friday sales. Club priced deli meats go on sale for $4.99. Packaged bakery items are so good, but watch the dates! Vons meat department is known for it's quality and the meat department manager is super nice and helpful. He will go to the back and dig up what he can to make the customer happy. This store doesn't hesitate to treat customers right. They don't have what's on sale and you ask about it, they will offer a rain check before you have a chance to ask! You can see where the mark up $$$ goes! But who wants to pay $3 for mustard and $6 for a jar of mayo? Gotta be careful what you buy here for sure! Unless throwing away money is your thang...also has a great web-site and links to money saving apps! read more

Waiting at the bakery area to be helped meanwhile the employees were just talking one of them made eye contact with me but still continued talking to the other girl. Then she told me to wait because her coworker was leaving so she needed to tell her important drama. Rude. read more

The stars are for the products. It's conveniently located in that's why I go there so much. However the service is horrible. I have yet to have a positive experience or interaction with any cashier and the 30 times that I've been to the store. The cashiers have made rude comments about other customers. They have been very impatient when I forgot and I had them and left the counter there was no one in line behind me and just due to the attitude of the cashier I decided to go into a different line upon my return. I normally don't ever complain on social media and don't nitpick about the small things but even one of the baggers seem like she didn't want to be at work and roughly through all my groceries into a bag. Looks like get smart and final or save mart for all my future grocery endeavors. read more

When you walk in the store ..it has a very nice appeal to it. Wonderful visual experience. I like the bulk food items and the produce section. The gift area is beautiful. They have a yummy looking bakery and overall I love the eye candy this store has created. I get pretty good deals when I watch the sales...so for me to travel a bit to get there it isn't that bad. I would recommend this store to anyone. Their meat is always good too! read more

Clean and friendly. Food is fresh. And you can get some good deals as long as you have a club card

Nice store in a very nice location. As nice as other Vons in the area. My taking off of one star is for the reason that their self checkout did not work. My Vons Club card guaranteed me deals on items but when I got up there they didn't ring through with the discounts promised. An employee had to call a manager to override my transaction, needless to say it took a while. However the staff was very apologetic and the manager was very friendly which made the wait in the end pleasant. The manager even admitted that self checkout machine was problematic. She was very nice. The other young lady who initially helped me was overall friendly, though she wasn't allowed to leave the front of the store and you could kind of tell she was a little annoyed by that. I guess I would be too having to stand in the same place for a full shift. Overall staff was nice and made up for the shortcoming in their self checkout and the store is nice. Would return again if in the area. Just probably wouldn't use self checkout next time. read more

Rude employees, meat selection is minimal, prices are very high. And the lines are sooooo long all the time. I go here out of convenience but from now on I will make the trip elsewhere. read more

I love how the managers here give people with special needs a chance to have a job. I absolutely love that! The only thing that sucked is that they changed everything around and there's times where they're out of stock in the meat section. This place is a very friendly environment. You can easily become friends with the cashiers and baggers. read more

Von's is the most expensive grocery store around. Practically market store prices. The only reason I am giving them 4 stars is while traveling I need a place I can go to get quick sandwiches and premade salads. They have a huge variety of salads to select from as well as sandwiches. They deli will also make to order. read more

The service here is a joke. Never once greeted except maybe 1-2 cashiers that will be friendly. The others attitude is completely terrible. What's sad is I know the supervision is up there because I can see them but they either don't care or don't feel like doing their job read more

I used to go to Save mart for the last 10 years because I always thought Vons was more expensive, I was dead wrong. Lots of ways to save including the Just For U that really does save money. We are a young family and let me tell u it is nice to be able to buy name brand again. = ) read more

Von s pharmacy is the absolute worse. The pharmacist must have just graduated school. I wanted to transfer a medication from another pharmacy. It was clearly shown on the vile I had refills available from my physician. She refused to refill my prescription until she got an okay from my doctor. This being the weekend...impossible. Health and Safety code 11201 clearly states that if the doctor is not available a number of tablets may be dispensed prior to hearing from the doctor and is to be noted in your file. Once the doctor is contacted the balance may be dispensed. As the medication I need has serious side effects I was to be granted that clearly legal courtesy and was not. STAY AWAY from this pharmacy. Totally incompetent. read more

This Vons is like most of the others in California. It's clean, and most (but not all) employees are friendly. Prices are a bit on the high side, but they have good sales and if you use the Just4U online coupons, you can get deals on the things you buy most often. They have all the ancillary departments, like deli, bakery, butcher, and pharmacy. read more