I don't know about the rest of the store. Nor did I interact with the other team members, including…read moreJoe. But Alexis at the shipping and photo center was efficient and humorous.

This was honestly one of the most chaotic pharmacy experiences I've ever had…read more I received a text saying my prescription was ready for pickup, so I stopped in. The pharmacy line was about 10 people deep, which already took a while. After finally reaching the counter, I was told my prescription was already bagged but I needed to sit down and wait another 20 minutes because the pharmacist still had to "remove the cap" before it could be sold. I have never heard of standing in line, reaching the counter, and then being sent away to wait again for something that was supposedly ready and already sitting in the bag. Meanwhile the line barely moved because several people were having full medical consultations and insurance debates at the register while everyone else waited. What should have been a quick pickup turned into a long, frustrating ordeal. If the prescription isn't actually ready, don't send a "ready for pickup" text. It wastes everyone's time. I tried this location because I happened to be nearby, but after this experience I'll gladly go back to my usual pharmacy. Even a slightly rude pharmacy is preferable to this level of disorganization.

Thank God there is a 24 hr pharmacy available to us. I've used them many times after hours, due to…read moremy crazy schedule. I know they must be losing money to staff it a full 24 hrs but don't want to see them reduce hours. Great job, keep it up.

I go to CVS because I have an OTC card through my health insurance. The employees at this location…read moreand the 29171 Newport Rd location in Menifee are incredibly rude. The store is always a mess and the wait time to pick up a prescription is ridiculous! I've moved my prescriptions, but unfortunately I can't move my OTC card. I hope they learn to do better.

Bailey was a complete b**tch at the 24/7 drive up for prescriptions right at 5:45pm 2/6/2026. Not…read moreprofessional at all, rolling her eyes with disdain when I asked for legitimate holdovers on the 2 prescriptions I came to pick up that were not processed yet (called them in 3 days ago) and looked over at some coworker I couldn't see and gave her the roll the eyes, nodded over toward my direction and laughed. She said "no, you will have to come inside and wait for them to be refilled " with a snarl on her face. I said no I just want the holdovers. She snarled again and said "no, you can wait back in line again" and looked over at her coworker and laughed again. SHE SHOULD BE FIRED!!!!!!!

They always have a great staff on hand but at times they have one person working behind the counter…read more@ the pharmacy and that's wild. They are busting their ass back there taking care of the drive through and the walk ins. Credit to the the staff but with rite aid going down and all those customers transferring to Walgreens it's a lot on their plate. But they always have a smile on their face and are always willing to help. Walgreens needs to step up and invest in staffing to help these young workers out.

The pharmacist is amazing always checking on me and very helpful with finding the cheapest prices…read more Have been coming to lotus pharmacy for 8 years and would not change for anything. Thank you for helping to make my life easier. Christy R

Love this place. Been using them a few months and they are so on it. Will even call me to check if…read morewe are ready for refill.

The pharmacist named Mike is outstanding. He explains things thoroughly and catches any conflict…read morebetween medications, which could endanger you. The staff is always polite and helpful.

Horrible company, horrible customer service, and no respect for customers or their time. I will…read morenever buy another item for this poorly run establishment. I bought an item online, showed up not as described on their website. Brought the email "receipt" sent for the purchase. I was told this it not a "receipt. You have to call customer service. Look up on their website the number they tell you to call for returning an online purchase.... They will tell you to call another number....so call (866)611-4847, and I've been on hold waiting for 45 minutes at this point!!!! Seriously REDICULOUS!

Pharmacist is efficient knowledgeable and friendly. All staff are friendly. Sometimes the wait line…read moreis long, but they work so hard to keep the line short. They will add an extra person to help reduce the wait.

Kathy again called me From Cvs woke up me and my whole family. I got kids crying in the background…read more It wasn't even 7 o'clock. I just got them to sleep. They've been sick and they she calls about flu shots which they're not even able to take and we don't have Medicare and we live in California, but she still hung up anyways this happens quite often. I don't know who is Kathy Lady is but I suggest you guys get rid or tell her what time she could actually start calling people and have an actual list of people who qualify for this. It's actually sickening that you guys do this and allow this to happen. I suggest you get a handle on the CVS

It's extremely unpleasant when you're trying to call to speak to a live human when you have a…read morequestion about vaccines available. I called 4 different times and cannot get a live human. Their answering service is not friendly user at all .Very very bad!!!! I switched to Walmart!!

The employees at this CVS pharmacy are simply outstanding. Fay went out of her way to help fix an…read moreissue caused by a CVS pharmacy in Oregon, for my husband who is still working in Oregon and hubby wasn't even here to explain the problem, she had to hear it second hand from me. Fay still jumped in and helped get it straightened out and this was a mess she didn't even have to help with, someone else caused it. Tammy is also consistently sweet and efficient, all of the staff here are really great people!

More pharmacie personal Takes forever…read more I was on drive in for 48 minutes only 3 cars in front of me.

Prescription's never ready, and when it is, they're busy talking or asking you to wait yet no…read moreone's in line but you. After 2 years of being a customer, I've decided to change to Costco's pharmacy.

If I could give 0 stars I would. Very unprofessional and rude. Never has medication needed to fill…read moreprescriptions.

Customer service is above and beyond, very grateful for them trying to ensure I'm happy with…read moreprescription. Also very understanding when I had coupon for my script.

I have been under the weather and forgot about some medication refills I had at Great Rx Pharmacy…read moreand a man showed up at my door to deliver them! If that is not superb service then I don't know what is! Thank you for delivering my medications and always being so friendly and clean when I do visit! God Bless!

These honestly are the best pharmacists you could possibly find. I have manufacturer sensitivities…read moreand they go way far and beyond to make sure I get a regular manufacturer on my meds. They also have same day delivery and are extremely knowledgeable.