This pharmacy is always so nice and has such cute decorations. Staff is super friendly and always willing to help!

I've been coming here for many years for compounded prescriptions. My experience has always been great! The pharmacists are very helpful along with the staff. They have lots of supplements for sale too at good prices! I love that it is always decorated so cute for different holidays and seasons. Just a very clean, friendly and helpful pharmacy. read more

This pharmacy has excellent customer care. I had a complex issue that was resolved quickly. Such a positive atmosphere!! Thank you so much. read more

Great service and always friendly. I've been a customer of theirs for fifteen or more years. They have a wide range of greeting cards too.

They are truly amazing!!! My wife is lactose intolerant and some medications we are unable to get commercially without lactose. They are able to compound some of these medications so she doesn't get sick having to take them. The pharmacists and staff are great! They are super friendly, professional, helpful, understanding, knowledgeable, and overall amazing to work with. They literally go out of their way to help their customers! I highly recommend Innovative Compounding Pharmacy. read more

I've never been treated with more care at a pharmacy in my life. They make everything with care and precision. I always look forward to getting my prescription now read more

Outstanding pharmacy. I have been a customer for years and they have never disappointed me. I have been using bio identical hormones which has to be safely compounded and from a trusted pharmacy and that's exactly what ICP is. Sam and Anthony are the pharmacists there who are caring and show empathy always. Well trained staff who are very professional. Thank you ICP for not only helping all my needs but my family and friends as well! read more

My son needed a prescription mixed at 5PM on a Friday. The office closed at 5:30. The girl I spoke to on the phone was extremely helpful in getting his prescription mixed before closing time.(they are closed on weekends) She was able to process the payment over the phone and made this entire experience less stressful for me and my son! Thank you for your exceptional service in our time of need! read more

I've had one order that went okay with them and the rest have been one error after another. There are communication issues and it's frustrating when you drive all the way down there and your prescription is incorrect or missing? Today I sent my husband in to pick up my prescription and they gave him an old one, which I don't use anymore. They told him that's all they had. So I called and they found the correct one, said it was there the whole time. So we have to make another trip down there and will be last time I use them. Made the trip back and they AGAIN said they didn't have anything for me. She finally checked a different area and found it. Inconsistent and unprofessional. read more

I've always been happy with the service at the compounding pharmacy. I call in my refills and they are almost always ready within two days. This is not your average Pharmacy, compounding requires specific measurement and doses, it's not a one size fits all. I love the fact that my RX is bioidentical and mixed just for me. read more

This pharmacy is really out of the way. They ask you for a time you're going to pick up the medicine. Don't waste your breath it won't be ready anyhow. Call before coming to pick anything up. They don't accept United HealthCare insurance. So be prepared to pay out the nose to get meds. Unfortunately this is the only compounding pharmacy in the area, so your bent over a barrel. read more

Innovative Compounding Pharmacy - The front of the building. - Drugstores Near Me - Murrieta, California

They are able to fill my child's prescription but have never been given any literature to potential side effects my son may face. The first time I had his prescription filled, I picked it up on a friday afternoon and the only specific instructiins I was given was that it had to be kept cool. By the time I got home and realised there was no other information, they were closed for the weekend. I ended up googling the medicine for answers until I could call on the monday read more

Been getting a compound rx filled there for one year. They always get their wires crossed with one another and say they DIDN'T call to tell me a RX was ready for pickup, and then this month THEY SAID THEY DID CALL. I have a Smartphone and it was evident they did not call this time and that they DID call last month. THE PHARMACIST IS COMPLETELY CONDENSENDING, RUDE AND COULD CARE LESS ABOUT "CARING" ABOUT ANYONE. The girls absolutely lie about what's going on with your RX and that pharmacist idiot backs them up. They actually will call you a liar to your face. Never, ever have been asked to be consulted by pharmacist or given any information on the contents of the RX even though I have asked more than once. I'm taking my refills and going somewhere else. There are Compound pharmacies out of state that will fill you RX, mail it for free. Melody, Temecula read more

As a clinician they've been great to work with. I'm a dentist and occasionally need magic mouthwash, Sam has helped me, been super helpful, the woman who answered the phone kept checking in the entire time I was on hold. Great to have a compounding pharmacy nearby who can help me treat patients in ways that are best for my patients. Thanks Sam! read more

Just went to this pharmacy for the first time today and I was really impressed with the staff and how helpful/ friendly they were. The place was easy to find and clean. They had my medication ready in a timely manner and helped answer any questions I had. Definitely will be using their services again! read more

lets put it this way. for something they charge me around $100+, I found La Vita Compound Pharmacy in San Diego charged $30. Also ICP plays the doctor role and tells you what they want you to do. That's illegal bc doctors orders are superior to the pharmacies. I highly Recommend La Vita Compound Pharmacy, they ship as well. Definitely worth the drive from Murrieta area. read more

Great customer service! They always have my prescription ready on time. They work with my traveling schedule and get me my meds no matter where I am. Long standing community company that delivers great service and medications! read more

Im very disappointed in this Pharmacy. They don't call you in a timely manner when your medication is ready. When I asked why they didn't call me the girl on the phone had an attitude about it! The people that work at this place must hate their job. Rude! They also raised their prices! I will be getting my meds from another pharmacy from now on! read more

I have been using this pharmacy since 2000 for BioIdenticals. I moved to Kentucky in 2008 and tried another compounding pharmacy in Kentucky and was so disappointment with the results. So I tried at least 4 other Pharmacy and was still disappointed. So I came back to Innovative. Yes I have to pay for the shipping, but you know what? My prescription comes out right every time. So yes I am a BIG fan! I live in northern California now and still have my prescriptions done there. I did try another compounding pharmacy here in the North Bay, but was again disappointed. So now I just stick with them.. Thank you Innovative! read more

The entire staff including the owners/pharmacist are extremely knowledgeable and eager to help. I had so many question about side effects and other stuff my Doctor did not know, The staff here took their time to make sure I was educated on my prescription. read more

Been using them for years for my bio-indential cream, super easy to call in and get prescription renewed...

I needed some special eye drops for my cat and this was the closest pharmacy that could make them. The drops worked great.

I had gotten my medication from here for a few years and had no issues until I moved and asked to have my prescription mailed to me. I gave my new address and paid for my medication. After waiting for 6 days I called and asked what address the medication was mail too. They mailed it to the wrong address. I live 45 minutes away and after talking to the pharmacist I was told "My staff doesn't make those mistakes." I paid for a 90 day supply and they will give me a 30 day up front. I now have to drive 90 minutes to pick up the 30 day supply and was treated beyond rudely by the pharmacist. I will be changing pharmacies! read more

They did close for the weekend. I didn't make the dog's appt on a Friday afternoon. My daughter did. Its a "COMPOUNDING PHARMACY. " Why they had to bother the Vet on A Monday morning instead of just making it, " I DON'T KNOW. Well we got it in the afternoon. From Friday till Monday not bad. BUT THE DOG WAS IN AGONY THE WHOLE WEEKEND. Needle in your eye pain. Bothering doctors over Rx's already written should be illegal. I learned chemistry in H.S , plus college + then some. Bothering my VET whose wife is getting hip replacement surgery this week. The VET + his wife are seniors. Experienced vet in practice some 40+ years. Same town. This is Elder Abuse in my opinion. Just MY opinion. I just gave a 3 from a 1. I'm still furious. The medical system doesn't work for me. I was in it, had to quit. Patient abuse neglect of humans unable to even speak. Hey. This place is a health place. Not open on Saturday. Whats that? I'll tell you. It means they making so much money they dont have to work Saturdays. No civic awareness. Just MY OPINION. - sd read more

I'm very happy with the three experiences I've had here. They are prompt. I can get explanations and information when I ask. The pharmacy is well organized and offers a good variety if vitamins. A plus for me - it's located between work and home. read more

I called in my compounded rx for renewal and when I went to pick it up I was advised that the cost of my prescription was now $90.00 instead of $75.00. I should have been told this BEFORE they filled the rx. I changed to another pharmacy and now I pay $63.00 for the very same rx. It's unethical to raise prices by 20% and wait to tell the customer about the price increase when they come in to pick it up. Thank you for years of service and I did not appreciate the way this was handled. read more

BAD EXPERIENCE! The pharmacist, "Sam", must be self medicating, either that or he needs to be self medicating! Yells at me on the phone when I called to attempt to find out what the problem was in not filling my Rx. He states that my doctor is a liar, refused to fill an Rx which my doctor said she sent last week, and that she said he called her telling her he was "uncomfortable" filling! I called him to find out what was going on and he DENIED EVERYTHING! Said he didnt speak to my doctor at all, never called her, as she stated, and left me totally confused and without a prescription! Odd, since his own STAFF there spoke to me on Tuesday saying they HAD received the Rx and would be filling it and calling me! He then told me to find another pharmacy to fill my Rx - hey, no problem there Sam!! VERY VERY RUDE! Find another compounding pharmacy is my advice after this negative experience! read more

I used a compounded cream for lower back ache and within minutes I had relief...None of the over the counter creams worked as well as the one prescribed and compounded...It was shipped to my home overnight.... Thanks much. read more

Horrible, Horrible, Horrible! This place brought out the absolute worst in me. I picked up my prescription and they practically threw it at me with no explanation whatsoever. I asked a few questions and the girl could not answer any of them at all. I asked if there was a pharmacist that could and she said yes. However, after waiting over 15 minutes she told me sorry she did not have anyone there to help me but that I could call back tomorrow. I called my doctor and asked her about the prescription--she answered a lot of my questions but said the rest of my questions with regard to possible side effects would need to be answered by the pharmacist. I contacted the pharmacy and asked for an owner or a pharmacist and was informed that one of the pharmacists was an owner and she connected me to him. He was EXTREMELY RUDE and EXTREMELY CONDESCENDING. He did not answer my questions at all about the possible side effects of the non-brand ingredients used in my medication. He simply kept reapeating, "talk to your doctor." I told him that I had and that my doctor told me that it is the responsibility of the pharmacist to answer those specific questions and that by law is is the pharmacist's responsibility. He that got furious and started screaming like a girl through the phone at me. I called my doctor, the doctor called the pharmacist, and then my doctor called me back and told me that the owner had banned me from the pharmacy. I then found out that the next closest pharmacy that could fill the prescription was in Nevada. I use them not and they are so nice and professional. I get so much better service from them even though they are 200 miles away. read more

In defense of all the negative reviews, I will say I had a very positive experience. My vet told me the prescription might be ready today, or it might have to wait until Monday, and the pharmacy would give me a call. Well, the pharmacy called a short time later, said it was ready, and waited patiently so I could type in the address on my pad. Easy to find, and it took less than 5 minutes to walk in, give them my name (and address for security purposes I suppose), pay, and walk out. The place is very clean and professional. No, they weren't overly friendly--they were professional. I did not get to meet the "horrendously rude owner" and quite frankly as long as he fills the prescription accurately that's all that matters to me. I don't want a pharmaceutical staff to be giggling all over the place. The person who helped me said matter-of-factly to keep the prescription refrigerated, then asked whether I needed a consultation. (The bag had a huge CONSULT stamped in red on it.) The label had full instructions, and my vet had also given me a couple tips. So I said no, she said thank you, and I left quite happy. I was amazed to read all the negative reviews. I don't care if the owner is a jerk and the staff is business-like. I found them to be professional and when my cat's fungus disappears I'll be even more pleased. read more

My husband went there on Monday to pick up his medication. They raised the price by over 30 percent! They refused to honor what he paid in December saying they raised all their prices in January. Horrible customer service and price gouging! read more

I love this pharmacy! The fact that Temecula and Murrieta has access to a compounding facility that actually crafts and creates their prescriptions is a true gift - especially for my family. I wanted to take this moment to thank Sam for his personal and attentive care. My daughter was experiencing a severe diaper rash on a Friday and when I called their store at 5:15 Sam took my call even though they were getting ready to close and told me he would make my daughter's prescription and have it ready by 7pm. I have been a loyal customer of Innovative for over 3 years and cannot express my gratitude enough for turning what was a very stressful experience for my child into a peaceful resolution. Understanding that this is not just a regular pharmacy and that each of their prescriptions have to be hand made brings me great respect for the time and the exceptions Sam has provided us. I know it's not just a matter of him handing me a bottle of cream and putting a label on it. Thank you!!! It is a privilege to support your family owned business Sam - we appreciate you and your brother -- and the exceptional expertise and customer service!! read more

The main pharmacist has no customer service skills. I called in because a perscription I received was incomplete. When I spoke to him, he nearly started an argument 3 or 4 times --I actually had to calm him down. He is reactive, and seems ok with cheating customers. Their voicemail message says "We make it right". Not so. A rip off! read more

I could not have found a better compunding pharmacy!!!!!!!! The staff and pharmacists are extremely helpful and professional and went above and beyond to help me. I was referred to them by my Vet for my pets medication and was pleasantly surprised of how amazing this pharmacy was. The pharmacists took the time to explain the medication in detail as well as side effects. They also did extensive research and got me the best pricing possible for the medications I needed. I really appreciated the extra time they took to do this. I HIGHLY RECOMMEND THIS PHARMACY!!! read more

I've had my compounded prescriptions made here for several years...the staff team is very friendly, helpful, & efficient. They have always done an excellent job! Each time, every time!! Great Job ICP!!! Keep up your awesome work!! read more

Happy to have a great compounding pharmacy close by. I have never had a problem here although I wish they were open on Saturday because you sometimes need to get a script filled on the weekend. read more

I've actually had great experience with this company. Yes out of the way but it's not so bad I can't go by while doing other shopping. They've had my prescription ready promptly which is great when I've waited to the last minute to refill and need it now! I am not sure why they don't put detailed information with the prescription but I agree, they should be. The gals have always been nice and friendly even told me how I could save on a prescription I would be filling so often. The savings are so good that every 3 months it's almost free! That's great on a prescription you take for many many years. Lastly, the quality is worth it. read more

I'm very glad to have access to a compounding pharmacy locally but I have a very difficult time getting there Mon-Fri due to work commitment. Please add Saturday hours! read more

The male pharmacist was very combative with me right away. He refused to follow my doctors order, without even talking to her or knowing anything about me. He was condescending and so I will not do business with them since they don't seem to want it. read more

I have always had a great experience with this pharmacy for all of my sons difficult Rx's. With out this pharmacy I would have to drive to San Diego Radys Childrens to get his prescriptions. read more