Love the space. Love the succulent gardens everywhere. Love the lighting. Love the showers. Love the bed - so comfy. Love almost everything about this hotel. Hate hate hate that this is where all of the hipsters within a 100 mile radius come on the weekends to sport their stingy brims and low hanging plaid shorts. Can someone please find these people a new home so I can enjoy my cocktail without another episode of "Invasion of the Hipster Revival Pt. Austin"? read more

Lovely rooftop and crowd. Great drinks and music. Atmosphere is quality. Dress well and expect a good time.

Our friends had their rehearsal dinner on the 4th floor patio cabana this evening, and while the overall W experience seemed lovely, it was tainted by the most simple and obvious oversight. You see, we could leave the patio to go to the restroom, but we were not permitted to return to to patio. Yes, rather the conundrum. I was an early arrival, and my small bladder made me the showcase for this problem. When I exited the bathroom (btw it was not well kept) I found I was locked IN from returning to the patio. I found an employee who told me he did not have an access pass. "Sorry." Sorry indeed. Eventually A RESIDENT OF THE W understood my problem and asked me to wait for him to pee, and he used his card to allow me to return to the rehearsal dinner event I was attending. (Dramatic pause) I went immediately to our W staff member on the patio who was marginally concerned at best. "Yeah the W resident who is the host has to let you back in." Well, we are friends of the couple who are meeting each other, and I had not been introduced to our host yet. By the way, what an awkward introduction to have to ask, "lovely event, by the way, are you the one who can let me back in from the potty?" This was such an oversight and so tacky. The pool area felt unwelcoming and exclusive (read snobby). And the staff all seemed unconcerned. This did not live up to the W experience that the building, artwork, and $15 chardonnay attempted to present. read more

Miguel, the bartender, was amazing!! Provided top tier service. The bar food was also really great!

One of the worst and lease accommodating hotels I've ever stayed at. They would not let me into my room so I got a key issued, no big deal. But, when my key stopped working, I went to my friend's room. They insisted I bring down I.d., which I did not have because I was locked out in my pjs, and they wouldn't let me up. I had to have my friend come down, but then they issued me another key that didn't work. Needless to say, I was locked in the elevator and it was a 45 minute ordeal. Not only was the hotel not apologetic, they were not helpful. I can honestly say that this was the WORST hotel I paid this much money for. Not only did I have a GIANT debacle with getting back into my room after being locked out, I took a shower to find a dirty hair stuck on the shower wall. It was disgusting. I slept on top of the comforter. I almost always give positive reviews, but this whole ordeal soured my experience. I cannot give a worse review because I couldn't even talk to the same person at the front desk. I felt uncomfortable, taken advantage of, and disappointed. I will not stay at another W hotel because the service was that bad, really. So disappointed. read more

I would say 5 stars for georgeousness........and a 3.5 stars for service. Call me spoiled, but well...........I am spoiled, when I go to the place like the W - I expect Ritz Carlton type service. Food is good - bar is great! Just the service is a little eh - you know? I am sure it will get better - they haven't been open that long and are working out the kinks. Still love it though - pretty swanky! read more

Trendy and luxury often intersect, but not at the rooms in the W Hotel Austin. While the rooms are relatively spacious, zero thought was given to how the space would be used. The only closet is tiny, and there are no drawers for clothes. The bathroom has no tub (perhaps some like this omission), and it unceremoniously opens into the room entrance way with no door (the toilet space does have one thankfully). The room entrance way is large but has nothing in it, which makes it a giant waste of space. Perhaps a dresser or even a bath tub could go in the entrance way given that there already is a lack of privacy for the bathroom??? There is a long desk in the room if you need to do some work, but on the only place where you could put a computer rests a giant ugly white lamp that looks like a reject from a Target ad. I had to work to pull the cord from underneath the desk to move the lamp out of the way so that I could work; now the lamp hangs over my computer in a menacing fashion. As others have said, there is no coffee maker in the room, and that's just plain wrong. Perhaps that could go in the spacious entry way, along with a dresser or a bath tub--something to give this room a bit more than its "I came from Ikea" feel. read more

love the decor. Totally Austin. did not like flagging down a hurried employee to ask if we could get table service and he said 'ya sit down there'...then waiting 15 mins for a cocktail waitress to show up, or not show up as it turned out. we ended up getting up and standing behind the people sitting at the bar to order drinks over their shoulder. there were tables open around us so i dont think it was because they were too busy. and i dont get the random rug room. i dont get it at all. the W to me is swanky and romantic, having employees running around like a chicken with their head cut off doesnt reallly match the feel of it all. ill try them out again and see if they have improved in the staff service *valet guys were fast and friendly actually dave, all the things you said about me were wrong, so nice try. and i hardly think this is bitching, its stating a fact that it was unpleasurable to watch servers frantically run around like they dont know what they are doing. new yes, but its still a restaurant and bar, those are everywhere, and lots of places have servers who dont look confused, even when they are new. sorry to poop on your doorstep with my review. and im from new york, not a trust fund baby, been to plenty of W hotels, and use yelp to express why i am dissappointed with my experience at certain places. and been to the east side plenty of time. i actually work on the east side. :) read more

We love the W in Austin. We've stayed multiple times and have always been satisfied. This time our room has a great view of the lake. The staff has always been awesome and very helpful. It's more fun and quirky than other hotels in the area and because of that it's always our first choice. read more

The friendly staff is always key at hotels. They are welcoming to service dogs and were very accommodating for our needs. The pool and gym are nice. Valet guys were always pleasant. The bed is comfy and the room was a nice size. read more

Just attended a wedding at the hotel and stayed there for a few nights. Wedding was fantastic, and the hotel really accomodated the families and their guests. This is obviously a hip eclectic hotel; one is immediately blinded by the sheer number of guys in bright plaid shorts, The decor is a bit out there but not bad at all. What I find very interesting is the thought and rationale that went into designing the rooms, and I don't necessarily mean that in a positive way. To start, there is no dresser or drawers for your clothing. Let me repeat that- there is no chest of drawers, or any drawers at all. You are given two baskets (about 18" by 9", and about 3" deep), and you load what you can into them and stick them in the tiny closet that can accomodate about 15 hanging items. Bizarre. The furniture in the room is very nice, but again impracticality rears its ugly head. There was a wide heavy divan which diagonally cut off a large corner of my room. I wouldn't normally care, except it was the corner where you needed to grab the wand to open and close the drapes. In the morning and again in the evening I had to climb over the damn thing to move the drapes. A real PITA. Also you can't be a shy person if you're sharing the room, since the shower is on full display with glass doors, easily viewed by any person in the room. The staff at the hotel was terrific, and they do what they can to make your stay enjoyable. The staff gets 5 stars, the hipness factor gets 3 stars; hence my 4-star rating. read more

I think the bad reviews are just from people that have never stayed at a pricey hotel?!! Everything is mostly standard for a spendy hotel here. BUT! We had a fabulous experience, and I'm pretty sure this is the BEST hotel in Austin! Yeah, parking is valet only, and is $39. That's a bit ouch, but is standard for a hotel this price. Also, if you aren't a preferred member you will have to pay for wifi, etc. but just become preferred and it's all free. You don't get that at the Marriott! The decor is modern and trendy. I like it a lot. Our room was awesome. To those complaining about getting a queen, it's because you got one of their cheapest rooms! We got a "Wonderful" room (W's name for it), which has a king bed. Our bed was divine. The room was huge. The bathroom had a great walk-in large shower. My only complaint is that there was no mini fridge. This hotel has a party life as well. When we were done bar hopping around town, and came back to the hotel, the party was just getting started at the W! Their lounges were packed with people and a dj. As I'm a preferred member we had drink tickets and headed to Trace for drinks. The cocktails were good, as were the light bites and dessert. We even went back for breakfast. The restaurant is pricy, but I would definitely recommend it for drinks and dessert! When we went to check out, Shaq was checking in. If a guy as tall as Shaq enjoys their beds, don't you think you will too? read more

My wife and I stayed at the W for the first time on 11/21/18. It was just ok. Staff was fine. Facility was not as nice as we had hoped. In our room the sofa looked used and old and stained. The mattress was extremely firm. The coffee maker did not work so we called and asked if they could bring up coffee with cream and sugar. They responded well except the coffee was full of coffee grounds. We would not recommend this Hotel if your looking for High end luxury resort. Which is what the pictures and price reflect. If your looking for Holiday inn express experience. This is it. read more

Great service, good room, good amenities. The only thing i wasn't a fan of was the over use of room fragrance sprayed in my room- which gave me the worst headache. I hope they consider not spraying anything in rooms- i can't imagine i'm the first person to suffer from fragrance sensitivities; it took 48 hours before the smell was finally neutralized read more

Love every bar in the place! They know how to make you feel special and treat you right. The pool is one of my favorites and staff is always friendly - from the valet guys to the servers. Rooms are nice - very chic and modern. The spa has 'local' discounts with complimentary bubbles, free valet and use of pool or gym. One of my favorite places to hang out downtown. read more

Upscale, classy and always a fun time! Superior rooms, very attentive and helpful staff.

Let's start with the shitty service. 10 minutes at a dive bar is not okay. 15 at a "W" is unacceptable. After our wait we were greeted by a Lubys quality bartender who in turn greeted us with disgust. It's been a few months since I've given it a shot after a lackluster experience and don't think I'll be doing it again. At least the atmosphere is swanky. read more

I'm a Starwood fan (although this whole Marriott thing is scary...) and I'm glad I stayed in the W Austin during my vacation. Great location, great sweeping views. I did public transportation (no rental cars for me), and found buses and walking worked out great. Professional, friendly staff (Starwood quality!), I'd definitely come back to the W Austin if this Marriott thing works out... read more

W Austin - Hotels Near Me - Austin, Texas

Lobby Bar Update: I came to give them a chance to redeem themselves and nothing has really improved (I didn't check to see if they changed the hazardous wine storage doors though). Anyhow, the first bartender didn't know how to make any of my favorite drinks this time, but.... I got lucky because during the shift change the newly arrived bartender did, and he mixed a good drink too. It's nice to get lucky... but it shouldn't be that way when you + friends spend $100 in a hurry. My friends weren't so pleased with their initial mixed drink (very picky martini drinkers) but they did like the round that the second bartender prepared. It's a shame because I attend all the ACL Live shows, and if this bar were better stocked I'd come more often before or after the shows. Such a disappointment. Just improve already! Room update: The attempt at stylish room decor is a #Fail. The furniture is oversized and bulky for the small square footage (even in the suites) so it makes getting around awkward. There are also not enough outlets, so if you need to work, this isn't the hotel for you. However, if you're already staying here, call the front desk and they will send a handyman with an extension cord so you can plug in your laptop and cell phone. Also, the curtains are so heavy that they fall off the hinges, so move them around very delicately unless you want the handyman back in your room for an hour. (It apparently happens often). PS. As for the W shutting down due to falling glass hitting the streets (1000 panels had to be replaced) I called it! Told you it was poor construction in my first review ;) I could go on, but let's just say that Austin still needs a cool, modern luxury hotel to enjoy. PM me when you get here, I'm waiting. read more

This is a fancy hotel! But - my favorite part was the valet parking! How cool! they use Flash Valet (www.flashvalet.com) - you can text for your car from the bar or in your room or anywhere and the valet guys let you know exactly how long it will take them to bring your car around. I ignored their text and so I got a second one. I still wasn't done checking out of the hotel, and so I got a phone call from the Flash Valet system and it told me politely that my car was waiting out front. Very neat system - well done W Austin. read more

We ate at Dining in the Dark at the W and Fernando was just fabulous! We would come back just to see him - so professional, kind, and welcoming. Could not get this kind of customer experience elsewhere. read more

Just reviewing the bar experience. It felt like Dallas in there. Pretentious, and people just there to be seen. Not a great chill/hang out place. At around 10 pm there was an actual line just to get in the bar. It's not a club so I can't really see too many people wanting to wait in the cold. Finally, their valet was freakin terrible and really expensive. We waited about 20 minutes in the cold. They made a lot of excuses for why it took so long. None of them seemed all that valid. Basically my recommendation is don't go there. Lots of other cool places in that area w/ less snobbiness. read more

First of all, don't try to compare the W brand of hotels to what you would typically find in a more traditional hotel (ex. Westin, Hyatt, Four Seasons, Hilton, etc..). The W is marketed to a younger, more contemporary crowd, so having these kinds of expectations will leave you frustrated. First thing you'll notice in all W hotels, is that the lobby is tucked away and the rooms are usually a bit smaller (approximately 600 sq ft. or so for a standard room). However, what I really LOVE about the W hotels are the small design considerations that are apparent throughout the entire property (we (heart) SPG, beautifully designed stationary, saline pool) Why did I give the W Austin 5 stars? I've stayed at different W hotels and the service here is by far the biggest factor. Every staff member is EXTREMELY friendly and very knowledgeable about Starwood (as an SPG Ambassado, I appreciate employees that understand their business). You can sense passion, and these guys were PASSIONATE about their jobs. From Nick, the Acura concierge, who made sure we were well taken care of, to Steve, the head of security, discussing the various W properties in Southeast Asia, these guys rocked. If your looking for something more traditional, the Sheraton down the street is also a great location for the price (see my review of that property). If your looking for something more chic with a great staff, stay at the W in Austin. read more

PARKING IS TERRIBLE. We checked in w our ticket and 20 min laters they find the keys to get our car. Very disorganized. read more

W Austin - WHEELS is horrible. - Hotels Near Me - Austin, Texas

My husband and I got married here on September 7, 2018 and it was everything we wanted and more! From the very first meeting I had at The W Hotel with Stephanie Warfield I was impressed. The service she provided was outstanding, and the rest of the hotel staff matched that as well. Shortly after we booked with them I was put in contact with Stephanie Albright, who took care of all the details and met with me several times to go over things. She is an absolute sweetheart and always made me feel welcome, even though I may have sometimes been a little crazy or demanding! Our food tasting completely surpassed my expectations! There were 3 of us that went, and the chefs would split an entire entree into 3, and then display a full one in the center of the table for you to see the entire presentation. They actually ended up boxing those full entrees to go for us, which we were then able to enjoy from home! Also, they poured unlimited champagne, which I wasn't even expecting! Stephanie was there from about 9am-7pm the day of our wedding which I was really happy about! The entire staff that assisted us was also incredibly helpful, friendly, and accommodating (Matt especially!). We were back and forth between an indoor or outdoor ceremony because the rain was playing games with us all afternoon. 30 minutes before the ceremony I had to call it inside, and 3 minutes later made the call to do it outside because the rain finally let up! I know this was frustrating for the staff, but they never once made me feel guilty about it. It was a super difficult call to make, and it really should have been made earlier in advance, but I think they all knew how up in the air it was, since it really was a close call with the rain! I want to send a huge thank you to everyone involved in that, because you really really made my day. Thinking about it literally brings tears to my eyes, because it was so so so important to me for my ceremony to be outside. Thank you for all your hard work. Shoutout to the front desk for handing out my welcome envelopes to guests who checked in. Matt for assisting us the next morning when we were breaking down the flower wall we built. All the guys who helped us set up the Go Pro and assisted with moving the flower wall - y'all are saints! The bell boys for helping me get my dress down to the bridal suite, and also taking my stuff to my car the next morning! All the bartenders, servers, and banquet managers, thank you! And of course, Stephanie - you are the bomb. Thanks for everything!!! The only negative feedback I have is that two of my guests were served food items that they were allergic to. The staff had these allergies listed in their BEO's, and I had also given them a separate spreadsheet with every guests name on each table and their food item and any allergies. One of the allergies was just a dairy intolerance, so not a huge deal, but the other was celiac. She hasn't eaten gluten in over 10 years. Luckily, the staff caught it after she had only taken a few bites, and it was only the sauce. This could have been a MAJOR issue, and she thankfully had no issues from the small bites she had. read more

Prior to moving to Texas we stayed at the W for Formula 1 weekend and MotoGP. All of the staff is always very friendly, professional, and courteous. Nowadays, since we live about 30 minutes away from Austin, we will often stay at the W for a single night when attending Austin events or visiting friends. Our member card gives us complimentary room upgrades among other perks, and the suites we then stay in are very nice with wonderful views of the city. Our rooms have always been very clean, and beds seem comfy to us. I will say some of the cosmetic details around the common areas (like the pool) need attention by a handyman. A bit surprised that the permanent residents would not insist on that too since the resident units are in the $1-$3 million on up prices range. Nothing major certainly, and not enough to deduct a star. Trace restaurant has great food and excellent servers. read more

I stayed one night in early June 2012 on a family vacation with my two grandkids (4 and 6) and their parents. I shared a room with the kids, with my daughter and son-in-law in another room on the same floor. One caveat, this hotel is very expensive. However, my daughter was able to get a good rate on Priceline. Even so, the bill on check out for incidentals was $150. This hotel is LEED certified. I normally have allergy symptoms in hotels that were totally absent here. What a relief not to wake up with a sinus headache, sore throat, red eyes, and stuffy nose! The saline pool is miles above typical chlorine pools. The decor is super modern-chic, which i happen to like. But, i can imagine this might not be as enjoyable for people who expect a more traditional style. The room was smallish, but totally comfortable and clean. The mattress, pillows, and bed linens were as good as it gets. The coffee i ordered from room service was french press and equals the best i've ever had away from home. The pool area wasn't what you'd typically expect from a hotel pool and could be a plus or minus depending on one's expectations. My personal opinion was very favorable. The pool is a long rectangle, with no deep end, designed more for soaking than swimming. There are private cabanas and the clientele are youngish, image-concious hipsters with an obvious mix of old-money and wannabes. My grandkids were the only children there, but the vibe from the other people at the pool was accepting and not a bit annoyed as one might assume. Towels were plentiful. Pool chairs had comfortable cushions, but were lined up so close to each other that you had to push one aside to get to your own. I could have stayed there all day had we been spending more time at this hotel. The hotel is within walking distance to the Capitol, Lady Bird Lake, and the Congress Avenue Bridge (for bat viewing). Overall i'd give the hotel a grade of A. read more

My first stay at a W in - get this - 12 years! My Austin friends kept saying "Wow" when I said I was staying at the newest, hottest hotel in the TX capital. Its location (any easy walk distance to everything going on in downtown Austin on a Saturday night) is the only thing that wowed me. Well, that and all the eye candy in the lobby on said Saturday night. First of all, there are no viable alternatives to $29/night valet parking (ouch!). The rooms are tiny and the A/C barely did its job during a 100-degree heatwave. And perhaps my biggest issue is just that the W just Tries. Too. Damn. Hard. All these little cards in your room describing the amenities in a faux-irreverent tone. The email (with your bill) that begins "well, hello there". Do you think we can't tell you're a big hotel chain? read more

Disappointed in the quality, considering the price point. There was a hole in the duvet cover on the bed. Room service left a towel in the room, which really isn't a big deal but, with all things considered, shows a lack of attention to detail. We only stayed two nights, but I don't think that we ever received a turndown service - in the few luxury hotels I have stayed in, that is reasonably expected. We booked this hotel pretty far in advance and had been looking forward to our stay. I would not recommend W to anyone and, in fact, have told my friends traveling to Austin soon and my travel agent who made my reservation not to stay here. I'm giving it two stars because I felt that our check-in process was very prompt and Alex was very helpful and friendly. Room service was fast (although the 24% room service charge on top of the already expensive prices was unexpected) and food was very good. read more

We booked a cabana this weekend for my friends birthday. I wanted to make sure I wrote a review for the waitstaff/servers. They made the nightclub we were at the day before look like a joke. Both the girls and guys were super nice, our waitress (Kelsey? Sorry forgot to ask her name again) was awesome, we never ran out of anything and she took great care of us even when it started down pouring. If you want a fun pool, this is a great spot. Probably not for family or attempting to read though so know what kind of hotel you're staying at :) read more

It's a highly rated hotel for a reason. Great rooms, happy and helpful staff, amazing amenities. You really can't go wrong with a stay here if you can get a room at the right price. The bar is legit and has some pretty good food as well (but there's enough great restaurants in downtown Austin so get out a bit). I'd stay here every time I come to Austin, but sometimes the room rates go crazy during peak seasons. Still, if it's slightly more expensive than anywhere else in town then it's worth it. read more

The W Austin is a hard hotel to review. We stayed there for a week for a convention, and our initial impressions were not that positive. First off, this hotel is -incredibly- pricy for what you get. We paid in the neighborhood of $400/night for an incredibly tiny room that had just enough space for a single queen size bed, a small desk, and a bathroom area. The bathroom in our room was just crazy too, as there's no door. The toilet is basically in a closet, but the entire sink area as well as the bath tub is just out in the open. Very odd, almost like the hotel was designed by an interior designer who just went crazy prioritizing form over function. Another thing that struck me as very strange was how worn the carpet is in this hotel. As mentioned, the initial impression you get when you walk in through the front doors and walk across carpet that looks like it's about 200 years old doesn't exactly inspire confidence in the decision to spend so much on a hotel. Even more puzzling is the elevator carpet, which is completely obliterated. I can understand not replacing the entryway carpet, but the elevators? I mean the little square of carpet in there is probably 15-20 square feet at the absolute maximum-- Not a substantial investment to, you know, get it revitalized especially since American etiquette seems to dictate looking down while riding. I know it seems weird to harp on such a small detail, and believe me, if I came to Yelp and saw some dude going on at length about the status of the entryway carpet, I'd be like "Really?" ...But when you're paying a premium, it's the details that make a hotel like the W feel $350 a night better than the Best Western. The fluffy towels, the high thread count sheets, things like that which make you feel like your stay is some kind of carefully crafted experience for your comfort. Every single time you walk in to the hotel, your first thought is "This carpet, what the hell." This thought continues as you stand in the elevator. It's like renting a Lexus for your trip that only has a tape player. Sure, at the end of the day, it doesn't really matter, but it's just weird and is entirely out of line with the rest of the car. The hotel staff is incredibly helpful here, we brought out dog who became the star of the show, and they were more than happy to watch her. Though, when we checked in we weren't told about any of the pet benefits the hotel had, which would have been nice. Maybe they were just having an off night. Once the concierge saw our dog they went over EVERYTHING they do, but it seems off that they wouldn't give you some kind of listing when you check in since you very deliberately need to make reservations and fill out a form when you've got a pet. But, whatever. Overall, if you've stayed at a W, you know what to expect, and this one isn't really much different. Expensive rooms that always seem to have something strange about them, expensive WiFi access and an overall aroma of yesterday's party's spilled drinks masked with disinfectant and air fresheners. read more

When it comes to hotels, I've always been a value first, quality second kinda' girl, but I gotta say the W Austin has made me change my mind. I think the W has ruined me for all Holiday Inns in the future. The hospitality first is what blew my mind. I was there for a conference and all of the staff went completely out of their way to help. I've gone to a lot of hotels where they avoid your eye contact and will run the opposite way--not at the W. Every employee that walked past me held my eye contact said Hello and asked if I needed anything. There were a lot of small touches that I really appreciated including the fact that they change the mats from Good Morning to Good Afternoon to Good Evening *mind blown*, fresh lemon water in the lobby and the chocolates in my room every afternoon. Good service is one of the most important things to me. Location -- it's within walking distance to a lot of great bars and restaurants. Unfortunately for me, I was trapped in conferences about 80% of the time, but I did get to experience a little bit of what Austin had to offer before leaving. Food--for the conference we had breakfast, lunch, dinner and snacks catered for the 2 days we were there. I didn't have any food I didn't like. In fact, I wanted more and more and more. I had some kind of squash, curry soup which isn't something I would ever order in a restaurant but I've never experienced something so tasty. I don't even know how to describe it. Everything was very good (thank you) Room-- deco was modern and cute. I really only came back to my room to sleep and call home so it did it's job for me. I heard that the bar is busy on the weekends and "the place to be" but I didn't get a chance to go. When I come back to Austin, I'll definitely come back to the W. read more

The W Austin is just beautiful! Although my room was surprisingly small (corner room facing Northwest), the amenities were great and it is just a sexy hotel overall. With a great location right in the heart of downtown on Lavaca, the W has a chic bar, friendly staff and some of the best views in the city. I love how the toiletries are all from Bliss and it was all I could do to not request a giant bag full of them to use at home. The beds are super comfortable and there is a handy charging station right next to the bed that has a plug for just about every electronic you could imagine. There are a few reasons that I can't give the W Austin the 5 stars I want to. One reason is that valet parking is so ridiculously expensive, its offensive. $20+ a day when there is a giant garage right across the street? Come on guys.. Secondly, the front desk staff has some serious attitude. During my 3 day stay, I interacted with 4 different staff members working the front of the house and each time they were snarky and unhelpful. It was shocking because the housekeeping, room service and employees who answer the phone lines are so incredibly nice and helpful that you would think the same impression should be left, especially from those working the area that grasp your first impression. I would definitely consider staying at the W Austin again but will do everything in my power to not interact with the front desk...maybe I can pay someone to check in for me? read more

I make it a point to stay at a W when I'm visiting a new city. San Francisco, New Orleans, Barcelona, Seattle, Los Angeles, and now Austin. The hospitality is amazing here, like any W. Free upgrades and goodies all the time. Thank you W! read more

W Austin - Hotels Near Me - Austin, Texas

We came here for a birthday pool party and rented a cabana to celebrate. The hotel pool area was very chic and fun. The crowd was 30s ish and the pool was semi crowded for a Friday over graduation weekend. The service was great the whole time....they kept the food and drinks coming... they helped us set up the cabana, etc. The drinks were definitely made for a party :) the food was pretty good...we heard the pulled pork tacos were the best but I just found them to be ok. Pros: Location Ambience - pool party Service Drinks Cons: A little pricey but the drinks were made well The food was fine but I wouldn't say the w hotel level read more

My wife and I recently attended a company Christmas party, and then spent the night at the W Austin. From the "talent" that checks you in at the front desk to the folks working the banquet facility we found everyone to be very polite and courteous. I must admit that while I walked around the hotel I looked for evidence of wear, aging, or inadequate cleaning, and I didn't find anything. The staff at the W Austin should be proud of the way they maintain and represent this hotel. The food served at the event was better than what I had tasted at Christmas parties at The Four Seasons or The Driskill. We stayed in a room with a king bed on the 12th floor. As I said, the cleanliness and maintenance of the facility is excellent, and that extended to the room, too. Although not everything in the room is a style that I would like in my home, it was done well and attractive. For me the highlight of the room was the bed. With a down mattress pad, down comforter, and down pillows it felt like the bed was giving you a hug the moment you laid down. The low light of the room was the exposed shower. There was no privacy while taking a shower because the glass door is exposed to the rest of the bathroom. I would have much preferred to have some privacy while showering. I did not have any requests for the staff, did not use the concierge service, and did not eat at Trace, so I have no feedback on those items. The prices aren't for the frugal, but if you have the means I recommend staying at the W Austin. read more

I stayed at the W Hotel in Austin for a long weekend and it was a wonderful experience! The hotel staff was extremely friendly and went out of their way to make sure our weekend was special. Below are just a few of the things the hotel did to make our stay a memorable one: - They put a bottle of champagne in our room wishing us a happy birthday (I went with 3 girls celebrating our birthdays) - They made sure we had a prime spot at the pool (we didn't have to stress about getting there super early in the morning) - They saved us a table at the lounge for when we returned from dinner - They got my friend lotion from a local drugstore since she was allergic to an ingredient in the lotion offered in our room Some of my favorite parts of the hotel: - Great lounge - convenient and hip place to socialize - Friendly hotel staff - all of them! - Wonderful location - easy access to 6th street, restaurants/boutiques on 2nd, etc - Social pool - they have a really fun pool party on Sundays - Shuttle drop-off within a 5 miles radius of the hotel I can't wait to go back here! read more

We checked in yesterday...and are actually still here. Just couldn't waot to write my review!! Valet parking was so easy..you don't need a car if you're just playing downtown like us. Front desk staff lovely and very pleasant. Kudos to all of the staff..I never touched a door handle!! The room..the view of the city and the lake. Gorgeous!! Reminded me of the nice hip hotels in NYC but better. Better because I have a snack bar in my room, the bathroom and shower are HUGE!! The furnishings very contemporary bohemian chic. I've not made it to the spa yet...but looks amazing and prices pretty competitive. The Living Room bar areas...appropriate name. Cozy and cool. My go to place everytime I need a Staycation and seeing a concert next door! Oh..location..you can walk to a variety of fabulous dining, rooftop bars, 4th street... Gotta get back to my Staycation...checkout is at moon...5 more hours ;) read more

What an amazing experience here! I arrived on time for my check in and asked to have a two double beds instead of the individual king size bed. Because the room I requested for was not immediately ready, I was granted free drinks from the lounge bar and was given a $50 credit to my room. My room was ready within an hour. The room was gorgeous, service was great, and the view I had was beautiful! Would recommend and cannot wait to experience other W hotels! read more

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