Amazing customer service! Food came out amazing and very quickly! Joshua was a great employee and offered great advice on food ! Thanks so much to the whole team ! read more

Decent quick lunch but wholly cow turn down your freakn music. Their music was deafening you almost couldn't stand to eat lunch in there. 94.7 decibels is crazy loud. C'mon! Comical to watch people order at the cashier and yell back and forth. *Prolonged exposure to 85-90 decibels can cause hearing damage. read more

WaBa Grill - Asian Fusion Near Me - Santa Clarita, California

We usually go to other chicken bowl places for our son's games. This time we tried WaBa for the first time. Ordered online little before they opened and they had the food ready as promised. Couple of chicken bowls. My wife and I were supposed to share one that had extra chicken. I honestly couldn't tell you how it was because my wife ate it all! So I'll assume it was good. Place was relatively clean and the service was efficient and friendly. (Sorry, no pictures. Wife ate it all before I could get one) read more

Quick and healthy meal. Definitely a take out place. Parking can be an issue but the food makes me go back every time. Not a place to take someone out on a date but if you're trying to watch your calorie intake or need a quick healthy meal then this is your place read more

Dont even know where to start. 1) pricing. It's absolutely insane. 15 years ago, I could get a chicken bowl for 5 bucks or so. Today, I paid 10.28 and waited over 8 minutes for them to cut up chicken and put it in a bowl of rice. I was the only guest/customer. 2) portions. I felt like I went to Chipotle. Like what the heck? It was all rice, very, very little chicken. Like another reviewer said, there is very little protein for the price tag. 3) Please get control of your staff and music. I do not want to listen to "it's getting hot in here" by Nelly. Waba used to have soft jazz on their speakers. Now I don't care much for jazz, but it's definitely more appropriate than that song. Before anyone jumps down my throat, I'm in my mid-30s, but it's not a work appropriate song. All in all this has left me with the decision I'm better off buying my own boneless chicken breast and rice and making it at home. Only money they'll get from me is the teriyaki sauce read more

WaBa Grill - Needs more chicken - Asian Fusion Near Me - Santa Clarita, California

The workers need to dial it ALL the way in. I ordered a salmon and rice plate after working out and somehow unlocked food poisoning. I have an iron stomach, but whatever these guys are cooking qualifies as chemical warfare. The Geneva Convention needs to get involved. Retrain these guys asap still on the John while writing this . read more

Got a chicken rice bowl and the chicken was more fat than anything. Wasn't even worth the almost 15 minute wait when I was the only one in there. read more

This waba girl is cheap healthy I been feeling much healthier since I started to eat here this place is pretty fire considering how healthy it is read more

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Beware. you ask for easy rice and tell them dont charge for extra veggies they say ok and make you pay and dont want to hand over the receipt very rude lady never coming here again you just lost a costumer for $0.59 read more

WaBa Grill - Proof - Asian Fusion Near Me - Santa Clarita, California

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New favorite place to go for a quick healthy lunch! They have white meat chicken by request and the add on Avacado helps me hit my macros. The pickled carrots are great and of course their spicy sauce is delicious! read more

Love the shrimp bowl. Tony the owner is a dynamo. Mario, the manager is a sweetheart. So kind to his team. Always respectful to his employees as well as his customers. Big hugs, Mario. read more

If I can leave a 0 I would worst Waba Grill I ordered on line at 12pm it is now 12:40 order isn't ready, didn't want to refund me. We order online when we have limited time and to be rude about a refund and figure it out online is insane never going back. read more

Really good quality quick Vegan eats Plant spired steak+ taco And the miso soup Customer service was great during dinner read more

WaBa Grill - Menu - Asian Fusion Near Me - Santa Clarita, California

I love the service here! Such a friendly and clean location Staff was very kind and attentive ! read more

Man...I just can't with this place. I gave them EVERY opportunity to make it right and I've been ignored. Almost a month ago, I decided to give this place a try...healthy with vegan options felt like a win...I was so wrong. I did an Internet order and pick-up from the store. I ordered a salad, got no dressing; I ordered dumplings and paid for extra sauce, got no sauce at all; I ordered a side of shrimp, which I did not get. Now I get it, that's like $3 worth of stuff...but the cost wasn't the issue, it was what came next. I called when I got home and realized what I was looking at and all I got was "sorry, unless you want to come back in, there's nothing I can do for you." I told him I didn't want to drive all the way back to Canyon Country to rectify their mistake. Then he told me I could ask for the refund online. I thanked him and went to the website and didn't find any way to do that. I called back and he assured me that there was a way, or I could come back in. Instead, I opted for your online contact form. Gave a full depiction with my order number and all of the information I stated here. Heard nothing for 2 weeks, when I got a response email telling me that the information had been sent to the store and I'd hear back in 24-48 hours. That was 2 weeks ago and I have heard nothing. Around the same time, I tweeted at them and received a request to discuss in DMs, which I obliged. Sent them the screen shot of the order and told them the story. Was told I'd hear from the store in 24-48 hours. That was 2 weeks ago and I have heard nothing. Both times I contacted corporate, I was told the store would reach out to me in 24-48 hours...they haven't...so this is a store issue. The food was mediocre. The meat was overdone and it REALLY NEEDED the sauce and they didn't give enough of it. The service was and remains terrible. The staff was disinterested when I walked in and could care less when I called...plus the lie about online refunds they told. Would have to pay me A LOT to eat here again...and that may not even be enough. And it would most assuredly NOT be this store... read more

I'm pretty disappointed with this place. You walk in and it suggest it's healthy. I just wanted something quick before my workout so I got some dumplings. I know thats not the healthiest choice but I was hoping I'd served with some basic quality. Wow I was shocked. I've had a lot better at the grocery store isle in a frozen bag. The dumplings were wet and they didn't bother with seemingly any prep. There were fake char spot where it was suggest it was once cooked. The insides of the dumplings made me pause. There is clear looking noodles to bulk up the shape of the dumpling. Wow filler, why? Even though I know these small rice noodles?? were not worms it certainly unnerved me when I found one that fell onto my shirt. It was enough that I kept opening them first because I was disappointed and fussy about it. There didn't seem to be hardly any meat. This blatant added filler made me feel gross as I paid about $15. It was served with a mysterious orange sauce that tasted like cheap BBQ? I assume it's supposed to be used to grill meat. Is soy sauce or dumplings sauce too expensive these days? I was confused so I avoided it. I will never eat are WaBA grill again. It seemed to boast itself as being some kind of health meca with everything being made fresh with quality ingredients but based on the giant jugs of premade sauces, crazy amount of plastic and blatant use of fillers. I walked out feeling sort of nauseous. If you want quality food for your money go somewhere else. This place has lost its sense of pride. read more

I think this place may have suffered due to prior past management. I am a little embarrassed to say that I had never tried Waba Grill before, and their commercials drew me in. Had lunch there for the first time yesterday. Had the Sweet & Spicy Chicken Veggie bowl. The chicken was tender, moist, and flavorful. The veggies were good too, just wish they were a bit more generous with the portion of veggies. The team working there were extremely friendly, greeting us as we entered. The woman who took our order ( sorry I didn't get her name) very thoroughly explained their menu items as we decided what to order. In all, a good experience. I will eat at this location again. I hope they can overcome the poor ratings of the past. read more

Fast, fresh, healthy, and delicious..that about sums up my meal! I had never eaten at Waba, but that has now changed. A regular I shall be! I was here to pick up a large catering order, not expecting to eat, but as I was packing up and getting set to deliver, the incredibly helpful staff, along with the owner had prepared me a meal to go. I was overwhelmed with emotion. In my 3 plus years working in the gig biz, not one place I'd been to had ever offered me a complimentary meal, let alone even a beverage..these guys made me feel like what I was doing was important, like it mattered, and that I was making a difference. Thank you to the entire staff, management and owner. Your kind gesture is greatly appreciated read more

I love coming in here on my break, the staff is always polite an it's pretty quiet too. read more

WaBa Grill - Beef and Chicken Bowl - Asian Fusion Near Me - Santa Clarita, California

Well, idk how to start this review cause I really love Waba grill, but this place has fucked up my orders so many times. Gave me brown rice when I asked for white. Extra sauce when I said no sauce at all. Cold food, I kept coming cause it's the only one in valencia, but i just gave up! read more

WaBa Grill - Soggy and burnt dumplings - Asian Fusion Near Me - Santa Clarita, California

Affordable, quick, and healthy options! Really like the "plant spired" steak. Healthier go to for me when need a quick bite to eat. Usually get the veggie brown rice bowl + protein. :) read more

Wonderful service,workers were very helpful when deciding what to order.Nice and quiet ambiance.

Love this place. It's So delicious ! Food is fresh and the service is quick and the employees are so nice.

Well seasoned food Fast service friendly and clean establishment I love waba Grill. Will come back to their location.

This is one of the largest WaBa Grill locations I have been to and it was practically dead for a restaurant this size. I have been to the Northridge location which is a third of the size of this restaurant and it is always busy with customers going in and out. It made me wonder why. As I waited for my food to be prepared, I started to see why. There were only two employees working and one of the employees didn't seem to know how to prepare the food. He kept asking the other employee for directions. Their kitchen looked very outdated like it's from an old mom and pop restaurant. It doesn't look appealing to see your food being cooked on their equipment. As I expected, the food didn't taste as good as the Northridge location. The chicken was very dry and it didn't seem fresh. I had to put a lot of teriyaki sauce to compensate for the lack of flavor so I can eat my food. It's definitely not the quality I expect from WaBa grill. I love WaBa grill but I'm definitely going to avoid eating at this location. read more

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I came straight from work, ordered 4 waba bowls they were made fast easy and the staff was super friendly! They welcomed everyone that came in the door with a happy "welcome to waba" Definitely faster that a drive thru ! Come see them read more

Usually I really like Waba Grill for their healthy options, but I've never been more disappointed with this visit. I was told there was no: Steak Fountain drinks Cabbage Sauce Soap in bathroom I got chicken and it was very hard, dry and not edible. I got 2 pieces of broccoli and 3 slices of carrots as my veggie side. I also didn't really like the service of one employee who said "here's your order" and plopped the bag in front of me. I ask for sauce, he tells me there is a limited supply so I gave you a packet for each bowl since the bowl don't have any sauce. Isn't that something you mention before I pay? SMH... Unfortunately, you will be disappointed with the canyon country location. read more

Friendly and so good! They messed up on my order but was so apologetic and fixed it! I appreciate the swift response and made my experience worth coming back read more

DO NOT EAT HERE!! The quality of the food speaks for itself. I ordered two plates a sweet and spicy chicken plate where the rice was undercooked and the chicken was over cooked and a steak plate with burnt steak and under cooked rice. The meat was extremely dry and unsatisfactory the rice was hard. I attempted to call during OPEN business hours and they didn't even answer the phone. Save your time and your money. I have never been so disappointed with Waba grill. They just lost a loyal customer. read more

WaBa Grill - Steak Signature Plate - Asian Fusion Near Me - Santa Clarita, California

I've been going to waba for a while, and I can say that their current management has put this store in the best condition I've ever seen! The older management really hurt this store's reputation but it has honestly improved so much! The staff was extremely friendly and the food was delicious, will definitely be returning read more

The quality completely went down I can't even eat the beef I ordered. It is so shredded, burned, looks and tastes like they included some grill scrapings. I think there are new people on the grill. I gave this place a pretty good rating before but now I'm scared to go back. Check out my pics. First two pics are from a few months ago when they were good. Last pic is the latest burnt order. They really need to work on consistency with food prep. read more

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This a review of the door dash drivers and small part of waba grill . I have ordered from here several time in person and delivery . I pay for drinks and they never come in my orders and I pay for extra side sauce and never get the sauces unless they are packets versus the ones I pay and extra 30 cents per sauce or 80 cents per sauce . Food is always good when I receive it and the in person customer service is good as well. Please send my drinks with every delivery order because I never get a refund for those read more

Always a great experience here! Food is always served the way we order it (we're picky eaters) food is delicious and served hot! Great healthy options as well! Don't forget to order some yummy dumplings as well! We love waba! read more

Only half full miso soups . This place sucks . Paid for avocado and didn't get any. Order brien hot white rice . The list goes on . Avoid this place at all cost !!! read more

WaBa Grill - Only half full miso soups . This place sucks - Asian Fusion Near Me - Santa Clarita, California

I want this place to succeed, today I went in after avoiding this place for a while with all the bad reviews. I have had Waba grill at other locations and it has been good.. this place was not on par with the other Waba grills.. #1 the employees are bickering, vibe is cold and uninviting Went to the restroom and the whole hallway smelled horrid. Food took way too long and as I stood and looked around at the other customers we all had the same perplexed and worried look on our face.. Whoever owns this place really needs to evaluate people I get that this isnt your dream job but at least be professional and take it seriously.. and oh by the way I know its 2021 but its not okay to use profanity within earshot of your clients Like I said whoever manages or owns this place Please do some more training and teach them manners And work ethic Wasted 40 bucks on crap food and sad dismal service read more

The service was amazing. Smiley was a great server. The dumplings are something to try.

So, when I walked into this location, I was greeted with a smile and welcome form employee "Smiley". He also welcomed me as a first time customer of WaBa Grill. He explained the menu and in a thorough and clear manner which made ordering very easy for me. This was probably one of the best ordering processes I've ever encountered. It was a true pleasure in doing business with, Smiley and you all will definitely see me again! Thanks bruh! read more

A good meal after a good workout. Love the tacos. And veggie bowl. Healthy & Good eats

I'm so surprised i haven't tried waba before , i went after the gym since it's right next door and omg it's so bomb and healthy so can't beat that combo and the customer service was beyond amazing and friendly .. definitely recommend read more

Called to place an order over the phone for pick up like I do all the time. Had to call 3 times to get ahold of someone. Then someone finally picked up, but no one actually answered. I didn't get a please hold or anything. Just background noise of the grill and chopping. I was on my way there, so I just stayed on the phone. I get there 8 minutes after they'd picked up the phone. I go inside and the server is bagging food for someone, but there's no other customer inside. After the other customer has their order, the server greets me, and I explained that I had been on the phone with them for 8 minutes and I showed them my phone with their phone number and the call. The server glanced at their phone to the right that we can both clearly see is still off the hook, and just says "weird, sorry about that." Normally I would just assume they were busy with online orders or something, but the kitchen had nothing cooking, and as I ordered my food, the cook came over to watch the transaction and then made my food immediately. Also, after I hung up, we could all hear the loud dial tone and STILL no one hung up the phone. I think it's safe to assume they weren't swamped. They have a sign out front that says to call for curbside pick up. How are customers supposed to call for curbside pick up when it takes 3 phone calls and 8 minutes to never get ahold of someone? The food is absolutely phenomenal, and the prices are unbeatable, but those are the only reasons I will be coming back here. This establishment needs to work on their customer service, there is no excuse for this. EDIT: Nevermind, they didn't even get the order right. And all the meat is burnt. read more

WaBa Grill - The third call failed because the user was busy, it was not cancelled. - Asian Fusion Near Me - Santa Clarita, California