While the differences in the shifts are profound, the morning shift has a well-oiled machine of service. The overnight shift is in a word: 'TRASH' DON'T waste your time going to this Waffle House before 7 am! The overnight team has the music so loud that I have to YELL at the server for my order when I am the only customer in the restaurant. Despite my being the only one here, my food order was still wrong. I was served coffee that was CLEARLY OLD - with how bitter it was. I had to ask for my food to be remade. This is not what I have come to expect from the Waffle House Brand. IDK why writing down an order instead of trying ot hold it in your memory is so hard... if you can't recall the full order of a single person without asking the customer to repeat it twice, then still getting it wrong should be a sign. Last time i checked it was a reasonable expectation for any food service worker to wash their hands after smoking. THIS IS BEYOND DISGUSTING! read more

Fast food made good. The customer service is amazing.!! I usually get carry out but the environment is very friendly and inviting. Keep up the good work , night shift!! read more

Waffle House - Grits Bowl with sausage, egg, and cheese - Breakfast & Brunch Near Me - Martinsburg, West Virginia

I really liked this Waffle House. The service and workers were very pleasant and nice. The food was Waffle House quality. It's probably the best breakfast place in town. I would recommend this Waffle House if you are a Waffle House fan. read more

Really great food great service. There was a car EV charger nearby. They let me go take a cup of coffee with me without paying until I walked over put the car on the charger and then came back and had breakfast. They were very friendly very trusting read more

worst experience ever waffle burnt eggs not cooked all the way. hash browns raw. horrible server instead asking what wrong with meal disn't eat charges me for drink like owe well. didn't even say her name. read more

Waffle House - Breakfast & Brunch Near Me - Martinsburg, West Virginia

We traversed the elements to enjoy some pancakes. This lovely... And I mean lovely waitress named Rain told us to knock it off and get some waffles. Her boyfriend drives a little tiny rice burner. So silly. Girls am I right? Food was good, sausage was weird. Staff was great. Poor Rain and the flipping snow. read more

Pros Great location! Fantastic Service by Cheyenne!! Super quick ordering and food service! Quality preparation! Safe, large parking lot on premises. Cons Needs a spot cleaning in dining area and bathroom. With such great pros and a fixable con, my family and I will definitely return. read more

See all

This place needs help! 1 cook and 2 servers working entire place. Placed order & it wasn't even called to the cook for 20 minutes after I gave it to the server. There was only 1 table with 4 people ahead of me in there ordering. Food was typical Waffle House. I love the hash browns so I will definitely be going to Waffle House again but not this location! read more

We had a great sever today named Robbie! He was super attentive and extremely kind. He's got a great future ahead of him with the way he treats his customers. read more

Popped in for brunch and ordered (2) of eggs, potato's, bacon, biscuit. The potatoes were fried so much they were burned to a dark hard, uneatable brown crisp all around the edges and you could only eat the middle. That is, if you wanted to keep your teeth intact. , so it was not eaten. The biscuit was just slightly touched on the grille, not even toasted. The bacon was burned to a crisp and very dark. The coffee tastes like burned coffee grounds even tho' she said she just made it. Maybe if they tried washing their pot out! Never again, ever! All that for only 28 bucks. read more

Love coming here.usually I get an all star breakfast but this time ordered a ham and cheese omelette, raisin toast, grits and crisp bacon. Rain was our waitress and so friendly, helpful. Even the cook came over to Make sure we were happy with our food, so friendly. We've been to this Waffle House before, so knew what positive outcomes to expect. Plus, one of the waitresses used to work in another area where we moved from years ago and knew how good her work was as well. Truly, the food was great and well as service! read more

Is is it even a waffle house If it closes ? Drive 15 minutes to Eat here at 3:30 AM Because all waffle houses are open right? This one had a sign on the door saying close till 5 and it's not the 1st time According to the 3 other people there That were upset about it read more

Mice runnin around in the kitchen. Didn't eat and left, rightfully so they didn't make me pay for my food

Service was great and fast. Food was full of grease. I suppose that's what you go for, though, and I certainly didn't leave hungry. Avoid the tap water, though, if you can. Mech. read more

Lisa, Red and low are amazing staff!!! The food is always excellent when they are working but when it's Kelly and Chris it's awful. They close the store whenever they want and feel entitled to only do to go orders when no one is even there. Stopped coming because the management does nothing. read more

Ordered a ham n cheese omelet to go (that's all they were doing). Got home & omelet & hasg browns taste like chicken! Omelet burnt too. I tried calling but I got a recording they're not taking calls. Mad as hell. read more

I had some time to kill before the rental car place opened , so I figured id get some breakfast , ordered sirloin steak , scrambled eggs , hash browns ,toast ,coffee ,and a side of bacon steak first , dont know what their definition of steak is but it was horrendous , hard to cut and the first bite was all gristle , had to spit it out , cut a piece off the other side same story , couldn't eat it , didnt get a single bite down scrambled eggs , the cook took it upon his self to chop my scrambled eggs into tiny pieces as if I was a 1 year old and feared I would choke on it , other than that what I was able to manage to get to my mouth tasted ok , it would have served me better to eat them with a spoon .thats how bad he chopped them up hash browns were undercooked almost raw in the middle and fast fried on the top and bottom as if he pressed on the grill to cook faster , tasted horrible ,ate what I could and then gave up toast was fine , coffee was fine ordered a side of bacon which cost $3.00 , received 3 slices that were so thin you could see through them , they were all straight , flat as a board ,and each were identical to the next like they were processed precooked faken bacon , now I dont mind the 3 bucks if it was real bacon ,and for a dollar a piece it better be thick , it was neither I decided to tip any way because it was not the waitress's fault , she was kind and attentive , I generally am a very generous tipper but I decided a $3 was pretty generous for a $15 breakfast for the most part was inedible , usually for a good $15 dollar meal the tip would have been about $8 for good service and good food I do not return food for food that is unacceptable because the only thing worse than what you are returning is food with snot mixed in , I elect to never walk through the doors again is how I handle these situations the cook was sitting in a booth when I walked in playing a bird game on his phone , and looked ,and acted like it was a imposition to have to get up and cook my food , I was the only patron in there , he was in a hurry to get back to his game which I can only surmise is the partly the reason for the horrible food such as the hash browns , the rest of the reason is the poor quality food they choose to purchase to prepare read more

Cook can't cook. Got my bacon. Messed up the omelet. Asked for my hashbrowns before they got cold. The omelet showed up. Cook went from mopping to cleaning and then handled food with out changing gloves. Ugh! read more

Food was good, waitress attentive and nice. Wife had burger n Hadhbrowns, I Waffle. No complaints. Average Wafflehouse experience.

Ok, sooooo. I never grew up with anything like a Waffle house and I am actually a fan. I mean, its not gourmet but they are open 24 hours a day and serve breakfast and dinner items and are super cheap. Two of us at for about $13 and it was a lot of food. I got a biscuit with sausage gravy which satisfied my southern craving. The gravy was super thick though, like pudding, but it tasted good. I also survived the chili and the 200 packs of crackers that accompanied. It was pretty good! The hash browns are also good, pretty standard. I got water..I mean, I should know better but the water was...well pass it up if you can. Also its easy to overtip since the bill will probably be so low but it made our very friendly waitress the happiest woman on earth. read more

So horrible! The waffles are flattened like frisbees (somehow). I ordered hashbrowns with cheese and they were undercooked potato shreds with a slice of UNMELTED Kraft cheese resting on top. I ordered some orange juice which was actually spoiled. I drank a sip and smelled it and then told the waitress, who smelled it, and she was like "omg we need to throw that away". Happy to be the guinea pig. These events happened over three separate visits. It's turned me off to all Waffle House's, period. read more

First time visit for my wife and it could have went a lot better. Food looked great but our waffles set on counter awaiting the rest of our meals. By the tim it had been brought to our table in 3 different shifts it was all cold! In addition my wife had to ask 3 times for her coffee. When we asked if the air conditioning would be shutting down anytime soon as we were all wearing jackets because of the sub zero temps our waitress chuckled and said yeah IF they turn it down. Well the AC NEVER shut off the whole time we were there. Save your money go to Cracker Barrel or Bob Evans or maybe try the Waffle House on the other side of town. This one here is a a waste of time and money read more

I love this place man I get a chocolate chip waffle with bacon every time. The waiters are always nice and quick no complaints here. over all its great try it read more

I have been going to the Waffle house for over 25 years. I have watched it go down hill. The food is warm when you get it, and soon gets cold because the air is to cold. we have to wear our coats and the food gets cold half way thru the meal. You have to ask the manager to please turn up the heat. By the time it come on it is to late to do any thing. You can keep your ice box,as I am going else where to buy my food. You do not care about your customers any more. i read more

We had breakfast including tip for $10. Now you can't even do fast food for that. I had double waffles and wife had a biscuit and egg sandwich. She had a large milk and I had bottomless cup of coffee. No complaints here. I also have become a regular because you can't beat the value. read more

This might just be the best Waffle House that we have ever eaten at. The servers are very friendly and quick and the food was fast and cooked perfectly. read more

The service was terrible. Everyone was in a bad mood. The food was great and they charge 2.50 for a glass of TrueeMoo chocolate milk when 7/11 has 2 dollars for a quart. What a rip off. read more

Terrible!! I took my daughter out to eat, ordered tbone steak with hashbrowns with cheese, the waitress had our table ONLY and yet brought our salads less than a minute before our meals because she was busy talking to the other employees (we'll get into that later) My hashbrowns had no cheese I asked the waitress if she could fix it she gave it to the cook he laid 1 slice of cheese on top and yelled "order up" and she brought it back!! The worst thing was the waitress behind the counter talking about the "Choir Nerds" in her school my little girl who was with me is in choir in her school! Also the cook behind the counter was complaining about his hours saying quote "I don't give a F*** what hours she gives me" all of which was said at a loud enough volume for my child to hear...this sorta thing happens I know but this USED TO BE a place where you could bring your FAMILY instead it's turned into a dump. When family visits from out of town we always ate there NEVER AGAIN. When we would eat out with in-laws and friends we would eat there NEVER AGAIN! So if you've read through all of this I hope it helps you to understand what your taking your family into when you go there. This place has really fallen off. read more

Of the 2 Waffle Houses in Martinsburg, this one is my favorite. The staff is always friendly, the service is quick, and the food is great. Do be aware that Saturday morning is when they are the busiest, so, plan accordingly. read more

This place SUCKS!!! Waited 30 minutes didn't get order right and burned hash browns!! I will never eat there again!

Breakfast was fantastic!!! Service was also fantastic!!! Thank you for being so nice!! All 5 of us were very happy with our breakfasts this morning!! And thank you Shay for your butterfly waffle, that was soooo sweet!!! read more

With chain restaurants it's the same food. What's makes this location special is the people. They have the best staff of any one I've been too. I come here a lot. read more

My Dad and I were regulars at this place for quite awhile. Very tasty breakfast food and cheap too. One of the things I noticed though was that every single time I ate there, when I got home I always ended up sitting on the toilet and exploding, LOL. Diarrhea! I even mentioned to one of the cooks one time how eating there was like taking a laxative. He told me that the buttery oil they use on the hashbrowns, when they cook, has warnings on the bottle that it can have a laxative effect. My Dad and I now call the place "Laxative House" because that is the effect their food has after you eat it. Aside from this, my only complaint is that the place is open 24/7, and I wonder how often do they clean the wooden cutting board counter in front of the grill that they cut sandwiches on. Because of one too many instances where I developed stomach aches after eating there, we no longer eat there anymore. My advice: If you're constipated and really need to "go", eat at this joint and I can almost guarantee it'll clean you out. Tastes great, but just make sure you have a nearby toilet afterwards. read more